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Reviews of Holiday Inn Express & Suites Winner, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Winner, an IHG Hotel
1360 E Highway 44, Winner, SD

Reviews

9.0

Wonderful

Rating 10 - Excellent. 148 out of 248 reviews" "
Rating 8 - Good. 76 out of 248 reviews" "
Rating 6 - Okay. 12 out of 248 reviews" "
Rating 4 - Poor. 7 out of 248 reviews" "
Rating 2 - Terrible. 5 out of 248 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Beds were too soft. Clean and functional.
Stayed 1 night in Apr 2024
Response from Doreen Redman on Apr 16, 2024
Brenda, thank you so much for taking the time to fill out the review. I so sorry the bed was too soft for your needs. But I'm glad to see the rest of the stay was good. Please come stay with us again when you are in the arena. Again, thank you so much for the review.

8/10 Good

Kathy

Stayed 1 night in Apr 2024
Response from Doreen Redman on Apr 16, 2024
Kathy thank you for taking the time to give us a review. Glad to see it was a nice stay. We hope you come stay with us again when you are in the area. Again, thank you for the review.

10/10 Excellent

Stephen

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great property. We stay here whenever we’re in the area and have never had a bad experience. Colleen is super!!
Stayed 1 night in Mar 2024
Response from Doreen Redman on Mar 22, 2024
Stephen, so glad to hear you enjoyed your stay with us. Colleen is a wonderful front desk employee. She try's very hard to make everyone feel very welcome to the Holiday Inn. I will share your review with her. Thank you for taking the time to give us and Colleen a wonderful review.

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Doreen Redman on Feb 29, 2024
Kyle, thank you so much for taking the time and filling out review. I'm glad you enjoyed you stay with us. Hope you came stay with us again when you are in the area. Thank you again for the review.

10/10 Excellent

Carol Long

Travelled with family, Travelled with family and small children
Awesome service
Stayed 1 night in Jan 2024
Response from Doreen Redman on Jan 22, 2024
Carol, so glad you enjoyed your stay with us. Thank you so much for taking the time to leave us a great review. Please come stay with us again when in area.

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean place. The room was spacious and the bed was very comfortable!! Good selection at the breakfast buffet.
Response from Doreen Redman on Jan 22, 2024
Stephen, thank you for the nice review. Please come stay with us again when in the area.

10/10 Excellent

wayne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The gas stations did no have air pumps that worked Hotel was the best
Stayed 1 night in Jan 2024
Response from Doreen Redman on Jan 15, 2024
Wayne, thank you for taking the time to fill out the review. So glad you enjoyed your stay at the Holiday Inn. Sorry to hear about the gas station. I hope you found it at one of the other stations in town. Thank you again for staying with us and the nice review.

8/10 Good

Stanton

Stayed 1 night in Dec 2023
Response from Doreen Redman on Dec 20, 2023
Stanton, thank you so much for taking the time to fill out this survey. I'm glad you enjoyed your stay with us. Please come stay with us again when you are in the area again.

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast.
Stayed 3 nights in Nov 2023
Response from Doreen Redman on Dec 7, 2023
Allen, thank you so much for taking time and filling out the review. So glad to hear you enjoyed your breakfast. Please come stay at the Holiday Inn when you are in the area again. Thank you again for the nice review.

8/10 Good

Patience

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and especially the manager was fantastic. We had a problem with being double charged and she handed everything so well. She was also very kind and sweet.
Stayed 3 nights in Nov 2023
Response from Doreen Redman on Nov 27, 2023
Patience, thank you for the kind words. So glad you came and stayed with us here at the Holiday Inn. Please come stay with us again when you are in the area. Thank you for taking the time to fill out the review.

4/10 Poor

Charles

Travelled with partner
Disliked: Property conditions & facilities
There was no internet which was an inconvenience with my job. Room was dated and bed was not comfortable. I usually don't complain but when you pay 150.00 a night I expected more. Disappointed.
Stayed 1 night in Sep 2023
Response from Doreen Redman on Sep 20, 2023
Charles sorry about the internet. I will check with front desk to see what happened. Thank you for taking time to do the review.

2/10 Terrible

Jacob

Stayed 1 night in Sep 2023
Response from Doreen Redman on Oct 11, 2023
Jacob so sorry we missed on make your stay better. I have talked with staff to improve things. Thank you for your feed back.

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Doreen Redman on Sep 17, 2023
Cheryl thank you for taking the time to fill out review. Glad to hear you enjoyed your stay. Come stay with us again when in the area.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful and knowledgeable staff
Stayed 1 night in Sep 2023
Response from Doreen Redman on Sep 10, 2023
John, so glad we could asker all your question. We enjoyed having you stay with us. Please come stay with us again when in area.

2/10 Terrible

Ally

Stayed 1 night in Sep 2023
Response from Doreen Redman on Sep 8, 2023
Ally thank you for taking the time to do the review. Glad you enjoyed your stay with us. Come stay with us again when you are in the area.

10/10 Excellent

Carl

Stayed 1 night in Sep 2023
Response from Doreen Redman on Sep 6, 2023
Carl so glad you enjoyed your stay at the Holiday Inn. Please come back and stay with us again. When you are in the area.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Doreen Redman on Aug 29, 2023
Glad you enjoyed your stay with us. Please come stay with us again if ever in our area.

10/10 Excellent

Chantelle

Liked: Cleanliness, staff & service, property conditions & facilities
Easy, clean and quiet.
Stayed 1 night in Aug 2023
Response from Doreen Redman on Aug 23, 2023
Chantelle,So glad to hear you enjoyed your stay with us. If ever this way again come stay with us. We enjoyed having you.Thanks again,

10/10 Excellent

Jessica

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked our stay, had no issues! Staff as very friendly.
Stayed 1 night in Aug 2023
Response from Doreen Redman on Aug 11, 2023
Jessica So glad you enjoyed your stay with us. Please come back and stay with us again when you are in the area.

10/10 Excellent

Carl

Stayed 1 night in Aug 2023
Response from Doreen Redman on Aug 25, 2023
Carl, So glad to hear you enjoyed your stay with us. Please come stay with us again when in the area.

10/10 Excellent

Kimila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Aug 2023
Response from Doreen Redman on Aug 3, 2023
Hi Kimila, So glad you enjoyed you stay with us. Please come stay with us again when you are in the area.

6/10 Okay

Denise

Stayed 1 night in Jul 2023
Response from Doreen Redman on Sep 2, 2023
Hi Denise thank you so much for taking the time to respond to the review. I will take a look at your concerns.Doreen Redman

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was up to date and very comfortable. Pool and hot tub were a welcome site after a long drive and were open longer hours than other hotels!
Stayed 1 night in Jul 2023
Response from Doreen Redman on Aug 1, 2023
Michael, Thank you for the great review. Please come stay with us again when in the area.

4/10 Poor

Shelley

Stayed 1 night in Jul 2023
Response from Doreen Redman on Aug 17, 2023
Shelly thank you for taking the time to do this review. I will be looking into your concerns. Sorry your stay wasn't better.

8/10 Good

Lady

Stayed 1 night in Jul 2023
Response from Doreen Redman on Aug 1, 2023
Lady, glad you enjoyed your stay with us. Come stay with us again when in the area.

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Colorado road trip
Clean comfortable room, passing thru on our way home from Colorado
Stayed 1 night in Jul 2023
Response from Doreen Redman on Aug 1, 2023
Nancy, so glad you enjoyed your stay with us. If in area again stop in, we would love to see you again.

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Doreen Redman on Aug 1, 2023
Thank you for staying with us at the Holiday Inn Winner. Glad you enjoyed your stay. If ever in the area again stop in, we would love to see you again.

10/10 Excellent

Carol Long

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Awesome service!!
Stayed 1 night in Jul 2023
Response from Doreen Redman on Jul 20, 2023
Thank you for staying with us. Come stay with us again when in the area. We appreciate your feedback.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very laid back, fast check in. They were able to accommodate a late check out considering we were late check ins. Room very clean, AC is cold, restroom is well stocked with Dove products! We enjoyed our stay and would stay again.
Stayed 1 night in Jul 2023
Response from Doreen Redman on Jul 16, 2023
Thank you for taking the time Anonymous for your review. We are glad you enjoyed your stay with us. Please come stay with us again when you are in the area.

8/10 Good

Kimberly

Stayed 1 night in Jul 2023
Response from Doreen Redman on Jul 8, 2023
Thank you for taking the time to do the review. Glad you enjoyed your stay with us. Please stop in again.

10/10 Excellent

Gerald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Jul 2023
Response from Doreen Redman on Jul 8, 2023
Gerald thank you for taking the time to do the review.. Glad you enjoyed your stay. Come stay with us again.

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service
There was a awful odor in rooms tried 3 different rooms.
Stayed 1 night in Jul 2023
Response from Doreen Redman on Jul 8, 2023
Cindy thank you for the review. I will for sure look into the odor in the rooms. Glad you enjoyed your stay.

2/10 Terrible

John

This was a incorrect billing. We were in Colorado Springs, Colorado at the Hyatt from Tuesday through Thursday.
Stayed 1 night in Jun 2023
Response from Doreen Redman on Jul 8, 2023
John, I will check into this. Thanks for letting us know.

10/10 Excellent

Amanda

Stayed 1 night in Jun 2023
Response from Doreen Redman on Jul 16, 2023
Thank you, Amanda, for the review. Glad you enjoyed your stay. Please come stay with us again.

10/10 Excellent

Jimi

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Doreen Redman on Jul 8, 2023
Jimi, thanks for filling out the review. So glad you enjoyed your stay with us. Please come stay with us again.

6/10 Okay

Tom

Travelled with family
Liked: Staff & service, room comfort
No towels in room Mirror sitting against wall - screws are not into stud Otherwise okay
Stayed 1 night in May 2023
Response from Doreen Redman on Jul 8, 2023
Tom, Thank you for filling out the review. Im sorry about the towel issue. I will be looking into it and the mirror. I hope you come stay with us again. We enjoyed meeting you.

10/10 Excellent

Janet

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2023
Response from Doreen Redman on Jul 8, 2023
Janet, thank you for filling out the review. So glad you enjoyed your stay with us. We hope you come stay with us again.

10/10 Excellent

Pam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Doreen Redman on Jul 8, 2023
Pam, so glad you enjoyed your stay with us. We enjoyed having you. Hope you come stay with us again.

10/10 Excellent

Yuri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were nice and clean there was no smoke or pet odor. Breakfast had good options and the staff was very friendly.
Stayed 1 night in May 2023
Response from Doreen Redman on Aug 21, 2023
Glad you enjoyed your stay with us. Please come back when you are in the area, we would love to have you.

8/10 Good

Scott, Pittsburgh

Travelled with family
Liked: Cleanliness, staff & service, amenities
Best place to stay in Winner. Staff is excellent and breakfast is great. The rooms are beginning to show wear and tear and could use a refresh soon.
Stayed 3 nights in Apr 2023

8/10 Good

Vicki, Omaha

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2023

10/10 Excellent

Vicki, Omaha

Stayed 1 night in Jan 2023

10/10 Excellent

Greg

Stayed 1 night in Jan 2023

10/10 Excellent

Eugene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Place For Miles
Absolutely the best place you can stay in the area! No doubt about this! Rooms are very nice. The facility is very nice and clean and the staff are always happy and accommodating.
Stayed 4 nights in Jan 2023

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wifi needs work
Stayed 1 night in Dec 2022

10/10 Excellent

Janel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and very clean and friendly
Stayed 1 night in Dec 2022
Response from Doreen Redman on Nov 9, 2023
Janel, thank you for taking the time to give us a review. So glad you enjoyed your stay with us. We really enjoyed having you. Come stay with us again if you are in the area.Thanks again for your review.

8/10 Good

Karla

Stayed 1 night in Dec 2022

10/10 Excellent

Hugh

Stayed 1 night in Dec 2022

10/10 Excellent

Eugene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dakota business
This is THE best place to stay in the the area by far. It’s quiet it’s just off the beaten path. The employees are very nice. Great place all around
Stayed 6 nights in Nov 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Room Cleanliness
Overall it was okay. However, the bathroom had hair on the floor in the corners. The lamps need to be cleaned near the switches on the base. Embedded dirt surrounds the switches. Dead flies are in the track of the window. The bathroom sink needs to be deeply cleaned.
Stayed 1 night in Oct 2022