Suite, 1 King Bed with Sofa bed, Non Smoking

Reviews of Comfort Inn Windsor

2.5 out of 5
Comfort Inn Windsor
2955 Dougall Ave, Windsor, ON

Reviews

8.4

Very good

Rating 10 - Excellent. 365 out of 964 reviews" "
Rating 8 - Good. 426 out of 964 reviews" "
Rating 6 - Okay. 125 out of 964 reviews" "
Rating 4 - Poor. 26 out of 964 reviews" "
Rating 2 - Terrible. 22 out of 964 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

jyoti

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located near the freeway and Detroit Windsor tunnel
Stayed 5 nights in Dec 2023
Response from Anna on Mar 25, 2024
We're delighted to hear that you found our location convenient during your recent stay at Comfort Inn South Windsor. Being situated near the freeway and the Detroit Windsor tunnel offers our guests easy access to explore the surrounding area. Whether you're here for business or leisure, our strategic location aims to enhance your overall experience. We appreciate your feedback and hope to welcome you back for another comfortable stay in the future!

8/10 Good

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff were friendly. Room had a funny smell and was a lot of street noise.
Stayed 1 night in Mar 2024
Response from Anna on Mar 18, 2024
Thank you for taking the time to share your recent experience with us. We're delighted to hear that you found our rooms to be clean and our staff to be friendly. Providing exceptional service and maintaining cleanliness are top priorities for us, so it's rewarding to receive your positive feedback in these areas.However, we're sorry to learn about the issues you encountered during your stay. We apologize for any inconvenience caused by the funny smell in your room and the street noise disturbance. Rest assured, we take such concerns seriously and will address them promptly to ensure a more pleasant experience for our guests in the future.Our team works diligently to maintain a comfortable environment for all our guests, and we regret that we fell short during your stay. Your feedback is invaluable to us as it helps us identify areas for improvement, and we appreciate your honesty.Should your travels bring you back to the area, we hope you'll give us another opportunity to provide you with the exceptional stay you deserve.

8/10 Good

Lee

Stayed 1 night in Dec 2023
Response from Anna on Mar 7, 2024
thank you

10/10 Excellent

Daniel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's clean, quiet, affordable - a great launchpad to your Windsor and LaSalle from. Don't change a thing, keep it economical, we will plan to use this place again in the future.
Stayed 2 nights in Mar 2024
Response from Anna on Mar 5, 2024
Thank you for choosing Comfort Inn South Windsor for your recent stay and for taking the time to share your feedback with us. We are delighted to hear that you found our hotel to be clean, quiet, and affordable, providing you with an excellent launchpad to explore Windsor and LaSalle.Ensuring a comfortable and enjoyable stay for our guests is our top priority, and we are thrilled to learn that we met your expectations. Your kind words regarding our accommodations and value are greatly appreciated.We take pride in offering a comfortable and economical option for travelers, and we are thrilled to hear that you plan to stay with us again in the future. Rest assured, we will continue to maintain our high standards to ensure your next visit is just as enjoyable as this one.Once again, thank you for your feedback and for choosing Comfort Inn South Windsor. We look forward to welcoming you back soon.

2/10 Terrible

Simon

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old no heat or ac. Rude front desk staff Chsrge to check in early $20
Stayed 1 night in Feb 2024
Response from Anna on Feb 28, 2024
Thank you for taking the time to share your feedback with us. We truly value all guest input as it helps us improve our services. We're sorry to hear that your recent experience fell short of expectations.Regarding the issue with the heating and cooling unit in your room, we appreciate your understanding as we work to upgrade our systems. It's worth noting that while some of our older units may lack the modern features of our newer ones, they are still very efficient at heating or cooling rooms. We did have maintenance check your unit and all appeared to be functioning as we expect. We are actively in the process of replacing units, as they reach end of life with more efficient heat pumps. Rest assured, we are committed to ensuring the comfort of all our guests.Regarding the early check-in fee, we understand that flexibility is important, which is why we strive to accommodate guest requests whenever possible. While our standard policy does include a charge for early check-ins before 4 PM, we made an exception in your case and waived the 60.00 fee as a gesture of goodwill. We hope this helped enhance your overall experience with us.Lastly, we regret any inconvenience caused by the unavailability of ground floor rooms during your stay. On our web sites, including our 3rd party partners, we do differentiate ground floor from second floor rooms. Our team always aims to be transparent and efficient in communicating room availability and assisting guests with their preferences.We sincerely appreciate your patronage and hope to have the opportunity to welcome you back for a more enjoyable stay in the future. If there's anything else we can assist you with, please don't hesitate to reach out to us directly.

10/10 Excellent

Danielle

Stayed 1 night in Feb 2024
Response from anna on Mar 21, 2024
Thank you

10/10 Excellent

Marcos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as expected: friendly staff, clean facilities and etc
Stayed 1 night in Jan 2024
Response from Anna on Jan 29, 2024
Thank you for taking the time to share your feedback about your recent stay at Comfort Inn South Windsor. We are delighted to hear that everything met your expectations, from our friendly staff to the cleanliness of our facilities. It's our goal to ensure each guest has a comfortable and enjoyable experience.If you have any specific comments or suggestions on how we can further enhance your future stays, please feel free to let us know. We appreciate your valuable input and look forward to welcoming you back on your next visit.

6/10 Okay

Anna

Travelled with family and small children
Liked: Staff & service
Front desk was helpful when our first room didn’t have a tub, and promptly got us a room with one. Breakfast was ok. Stay was pretty quiet which was nice.
Stayed 2 nights in Jan 2024
Response from Anna on Jan 29, 2024
Thank you for taking the time to share your feedback with us. We are delighted to hear that our front desk team was able to promptly address your request for a room with a tub, ensuring a comfortable stay for you. It's great to know that you found our stay quiet and enjoyable.We appreciate your comments on the breakfast, and we will certainly take them into consideration as we strive to enhance our offerings. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back to Comfort Inn South Windsor for an even more exceptional experience.Thank you for choosing us, and we look forward to serving you again in the future.

8/10 Good

Jason

The property and room was very clean and well kept. The carpet in the room however was wet in a few places. Awkward. All in all ok beds are great and comfortable.
Stayed 1 night in Jan 2024
Response from Anna on Jan 29, 2024
Thank you for taking the time to share your recent experience at Comfort Inn South Windsor. We are pleased to hear that you found our property and rooms to be very clean and well-kept, and we appreciate your positive feedback on our comfortable beds.We apologize for any inconvenience caused by the wet spots on the carpet. Our housekeeping team is dedicated to maintaining a high standard of cleanliness, and we will address this issue promptly to ensure a more seamless experience for our guests in the future.We appreciate your valuable input and look forward to the opportunity to welcome you back for an even more enjoyable stay.

8/10 Good

Muhammad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly
Stayed 1 night in Jan 2024
Response from Anna on Jan 23, 2024
Thank you so much for taking the time to share your experience with us. We're thrilled to hear that you found our staff to be friendly during your stay at Comfort Inn South Windsor. Providing exceptional customer service is a top priority for us, and it's always rewarding to receive positive feedback.We hope you enjoyed the other amenities and services we offer, including our well-equipped rooms with HD 42" flat-screen televisions, complimentary local calling, high-speed internet access, a minifridge, microwave, and a Keurig coffee maker. Our daily hot breakfast buffet, on-site guest laundry facilities, and workout room are designed to make your stay comfortable and convenient.Once again, thank you for choosing Comfort Inn South Windsor. We look forward to welcoming you back for another enjoyable stay.

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service
Great Value, polite staff and good Breakfast. Good access for rooms Worth going back, close to the border and easy access to roads down side street
Stayed 1 night in Jan 2024
Response from Anna on Jan 23, 2024
hank you for choosing Comfort Inn South Windsor for your recent stay! We are delighted to hear that you found great value in your experience and that our staff's politeness contributed to your overall satisfaction. It's wonderful to know that you enjoyed our delicious breakfast and found the access to rooms convenient.We appreciate your positive feedback on our proximity to the border and easy access to nearby roads. We strive to provide a comfortable and convenient stay for all our guests, and we're thrilled to hear that you would consider returning.If there's anything specific you enjoyed or any suggestions you have for improvement, we'd love to hear more. Thank you once again for choosing Comfort Inn South Windsor, and we look forward to welcoming you back in the future!

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Not very good noise barriers between rooms
Stayed 1 night in Jan 2024
Response from Anna on Jan 22, 2024
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you experienced regarding noise disturbances during your stay at Comfort Inn South Windsor. Please be assured that our staff and management are committed to ensuring a peaceful and enjoyable environment for all our guests.We understand the importance of a good night's sleep, and we are actively addressing the concerns raised about noise barriers between rooms. Our team is working diligently to explore potential improvements to minimize any disturbances in the future.We appreciate your patience and understanding in this matter. It is our priority to provide a comfortable and relaxing experience for all our guests, and your feedback is invaluable in helping us achieve this goal.If your travels bring you back to the area, we hope you'll give us another opportunity to exceed your expectations and provide you with the exceptional stay you deserve.

4/10 Poor

Thomas

Disliked: Cleanliness, property conditions & facilities
The hallway smelled of cigar or pipe smoke all evening. When I entered my room, the chair at the desk had food crumbs on it, dirt was on the floor in the bathroom, fuzz of some sort was on the carpet and not vacuumed. After using the shower, you could smell cigarette smoke in the bathroom. Staff pleasant. Breakfast well done.
Stayed 1 night in Jan 2024
Response from Anna on Jan 23, 2024
Thank you for taking the time to share your feedback about your recent stay at Comfort Inn South Windsor. We appreciate your compliments about our pleasant staff and well-done breakfast.We sincerely apologize for the issues you encountered during your visit. It's disheartening to learn about the presence of cigar or pipe smoke in the hallway and the cleanliness concerns in your room. Please be assured that we take these matters seriously, and we are committed to addressing them promptly.We will reinforce our efforts with the housekeeping team to ensure thorough room inspections and proper cleaning procedures are followed. Additionally, we will look into the smoking issue to prevent any recurrence, as we strive to provide a comfortable and smoke-free environment for all our guests.Your feedback is invaluable to us, and we hope to have the opportunity to welcome you back in the future, offering an improved and enjoyable experience.

10/10 Excellent

Amardeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Anna on Jan 22, 2024
Thank you so much for taking the time to share your favorable review of your recent stay at Comfort Inn South Windsor. We are delighted to hear that you had a comfortable and enjoyable experience. Your feedback is truly appreciated, and we look forward to welcoming you back for another pleasant stay.

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Anna on Jan 19, 2024
Thank you for the positive review! We're delighted to hear you found Comfort Inn South Windsor clean, friendly, and enjoyed our great breakfast. Your kind words motivate our team. We appreciate your feedback and look forward to hosting you again. If you have any suggestions, feel free to share.

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I currently in a walker and have special needs and the staff there were very accommodating. I can only give the staff 5 stars but they deserve 10, i can only thank them for everything they did for me. Thank you
Stayed 3 nights in Jan 2024
Response from Anna on Jan 18, 2024
Thank you so much for taking the time to share your heartfelt feedback with us! We are delighted to hear that our staff at Comfort Inn South Windsor could accommodate your special needs during your stay. Your kind words mean a lot to us, and we truly appreciate your generous praise. Our team strives to provide exceptional service, and it's wonderful to know that we were able to make your visit comfortable and enjoyable.Your recognition is the greatest reward for our dedicated staff, and we will make sure to share your comments with the entire team. If there's anything more we can do to assist you or enhance your future visits, please don't hesitate to let us know. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

jim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
small pillows o beds...return to traditional pillows please my neck is sore today after sleeping on those...only complaint
Stayed 1 night in Jan 2024
Response from anna on Jan 16, 2024
Thank you for taking the time to share your recent experience with us. We are delighted to hear that overall, your stay at Comfort Inn South Windsor was a positive one.We appreciate your feedback regarding the pillows, and we're sorry to hear that they didn't meet your expectations. We want to assure you that the pillows we use are in line with the longstanding standards set by Choice Hotels over the past 20 years. However, we understand the importance of a good night's sleep, and your comments will certainly be taken into consideration as we continuously strive to enhance our guests' comfort.Your satisfaction is our top priority, and we hope to have the opportunity to welcome you back in the future. If there's anything specific you'd like us to note for your next stay, please feel free to reach out to us directly.

6/10 Okay

Danielle

Breakfast was not good.. eggs tasted like powder
Stayed 1 night in Jan 2024
Response from Anna on Jan 15, 2024
Dear valued guest,Thank you for taking the time to share your feedback with us. We appreciate your honesty and apologize for any disappointment you experienced with our breakfast. We want to assure you that our scrambled eggs are made with real eggs and are cooked fresh daily. We take your comments seriously and will review our breakfast preparation to ensure we meet our guests' expectations.Your satisfaction is our priority, and we hope you will consider giving us another opportunity to provide you with an improved experience during your next stay. If there's anything specific you'd like us to address or if you have any additional feedback, please feel free to reach out to our management team.Thank you for choosing Comfort Inn South Windsor. We look forward to welcoming you back soon.

8/10 Good

nisreen

Travelled with partner
Liked: Staff & service
The staff were very helpful and polite. The breakfast wasn't that great for the price of the room.
Stayed 1 night in Jan 2024
Response from Anna on Jan 15, 2024
Thank you for taking the time to share your feedback about your recent stay at Comfort Inn South Windsor. We are delighted to hear that you found our staff to be helpful and polite; providing excellent service is a top priority for us.We appreciate your comments regarding the breakfast, and we apologize if it did not meet your expectations. We constantly strive to enhance our offerings, and your input is valuable in helping us make improvements. We will review our breakfast options to ensure a more satisfying experience for our guests in the future.We hope to have the opportunity to welcome you back for another stay, allowing us the chance to provide you with an even more enjoyable experience.

8/10 Good

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Anna on Jan 15, 2024
Thank you so much for taking the time to provide a review score for your recent stay at Comfort Inn South Windsor! We truly appreciate your feedback and are delighted to hear that you had a comfortable experience. If there's anything specific you enjoyed or any suggestions you have for improvement, please feel free to share. We look forward to welcoming you back for another pleasant stay in the future!

10/10 Excellent

Katheryn, Guelph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Anna on Jan 14, 2024
Thank you for your review, we are pleased to see that you had an enjoyable stay.

10/10 Excellent

Doreen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was very comfortable:)
Stayed 1 night in Jan 2024
Response from Anna on Jan 11, 2024
Thank you for taking the time to share your feedback with us! We're delighted to hear that you found your stay at Comfort Inn South Windsor to be very comfortable. Providing a cozy and enjoyable experience for our guests is always our top priority.If there's anything specific that stood out to you or any suggestions you may have for improvement, please feel free to share. We appreciate your input and look forward to welcoming you back for another excellent stay.

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Anna on Jan 8, 2024
Thank you for your rating. We are pleased to see that you had an enjoyable stay.

10/10 Excellent

TAHMID

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Anna on Jan 8, 2024
Thank you for your recent stay and positive review.

10/10 Excellent

Taghreed

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Anna on Jan 8, 2024
Thank you, we are pleased to read that you had an enjoyable stay.

6/10 Okay

Arionna

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Dec 2023
Response from Anna on Jan 7, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.

10/10 Excellent

Lisa

Stayed 1 night in Dec 2023
Response from Anna on Jan 22, 2024
Thank you so much for taking the time to share your favorable review of your recent stay at Comfort Inn South Windsor. We are delighted to hear that you had a comfortable and enjoyable experience. Your feedback is truly appreciated, and we look forward to welcoming you back for another pleasant stay.

6/10 Okay

Vriti

Stayed 1 night in Dec 2023
Response from Anna on Jan 7, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.

8/10 Good

Shari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Anna on Jan 7, 2024
Thank you for your review, we look forward to having you stay with us again.

6/10 Okay

Angela

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The one lady was very nice letting us check in early for sleep, couldn’t find an elevator anywhere and breakfast was not great. Food was cold and tasted old, not the usual comfort inn quality or selection.
Stayed 1 night in Dec 2023
Response from Anna on Dec 31, 2023
Thank you for taking the time to share your experience with us. We're pleased to hear that our team member was able to accommodate your early check-in request to ensure a comfortable rest.We're truly sorry to learn of the disappointment you encountered with the breakfast offerings during your stay. Our team is dedicated to exceeding brand standards and providing fresh, quality breakfast options daily. Your feedback regarding the temperature and taste of the food is valuable, and we'll certainly address this with our breakfast team to ensure a consistent and enjoyable dining experience for all our guests.Regarding the issue with the elevator, we regret any inconvenience this may have caused. As stated on our booking website, we do not have an elevator, and access to the second-floor rooms is through stairs. We understand that this aspect might not align with everyone's preferences, and we apologize if this information wasn't as clearly highlighted as it should have been.Your feedback is incredibly important to us, and we appreciate your insights as they help us improve. We hope to have the opportunity to welcome you back in the future and provide you with an enhanced experience that truly reflects the Comfort Inn South Windsor standards.

10/10 Excellent

Carolyn

Stayed 1 night in Dec 2023
Response from Anna on Jan 14, 2024
Thank you for your review, we are pleased to see that you had an enjoyable stay.

8/10 Good

Arthur

Stayed 2 nights in Nov 2023
Response from anna on Dec 23, 2023
Thank you

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Anna on Dec 11, 2023
Thank you.

10/10 Excellent

Kimberly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Anna on Dec 11, 2023
Thank you, we are please to see that you had enjoyed your stay.

8/10 Good

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Although it has dated exteriors, rooms are new and modern. Location is right by the highway and not too far from the border. I would say it's good value for money.
Stayed 2 nights in Dec 2023
Response from Anna on Dec 11, 2023
Thank you for taking the time to share your experience of your recent stay at Comfort Inn South Windsor. We greatly appreciate your feedback as it helps us continually enhance our services.We're thrilled to learn that you found our rooms to be modern and equipped for comfort. At Comfort Inn South Windsor, we strive to offer a welcoming and pleasant environment for our guests, and we're glad our accommodations met your expectations.Regarding the location, being conveniently situated near the highway and in proximity to the border is something we hope made your travels smoother. We understand the importance of accessibility and are delighted that our location contributed positively to your stay.We take pride in providing value for our guests' money, and it's wonderful to hear that you found our offerings to align with this ethos. Your satisfaction is our top priority, and we are grateful for your acknowledgment of our efforts.Your feedback is immensely valuable to us, and we hope to have the opportunity to welcome you back for another excellent stay.

8/10 Good

Marcy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very friendly. Beds and sheets are super soft and comfy. It was very clean and quiet. Parking was great.
Stayed 1 night in Dec 2023
Response from Anna on Dec 8, 2023
Thank you for taking the time to share your experience with us. We are thrilled to hear that you found our staff to be friendly and accommodating. Your comfort is our priority, and we're delighted that you enjoyed the plush beds and soft sheets, ensuring a restful night's sleep during your stay.Maintaining a clean and tranquil environment is essential for us, and we're pleased that our efforts resonated with you. Your mention of our quiet atmosphere and cleanliness is greatly appreciated.We understand the importance of hassle-free parking, and we're glad that our parking facilities met your expectations.We hope to welcome you back soon for another delightful stay at Comfort Inn South Windsor.

10/10 Excellent

Lining

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Anna on Dec 8, 2023
Thank you for your review. Safe travels this holiday season.

10/10 Excellent

Yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Anna on Dec 8, 2023
Thank you for your review score. Enjoy the festive season.

10/10 Excellent

Victoria

Stayed 1 night in Dec 2023
Response from anna on Dec 23, 2023
Thank you, safe travels this holiday season

10/10 Excellent

Kimberly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Anna on Dec 8, 2023
Thank you for the great review. We look forward to having you stay with us again.

6/10 Okay

Goran

Liked: Staff & service
Stayed 2 nights in Nov 2023
Response from Anna on Nov 22, 2023
Thank you for your review

8/10 Good

Venimin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Anna on Nov 20, 2023
Thank you

8/10 Good

holly

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Nov 2023
Response from Anna on Nov 22, 2023
Thank you for your positive review, we are pleased to see that overall, you had an enjoyable stay

10/10 Excellent

Kenneth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Anna on Nov 17, 2023
Thank you

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Nov 2023
Response from Anna on Nov 16, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. As a guest you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and staff were excellent.The breakfast was lacking. There was only eggs and sausage links with toast and cereal. Not much to choose from and it was the same each day. No fresh fruit or oatmeal.
Stayed 2 nights in Nov 2023
Response from Anna on Nov 13, 2023
Thank you for taking the time to share your feedback with us. We're thrilled to hear that you found our location and staff to be excellent. We truly appreciate your kind words.We understand that breakfast is an important aspect of your stay, and we apologize for any inconvenience caused by the limited options. We'd like to clarify that we do offer fresh fruit, including apples and oranges, as well as two types of oatmeal. These items are available on the adjacent counter to the waffles, scrambled eggs, and sausages.Your input is valuable to us, and we will certainly take your comments into consideration as we strive to improve our offerings. If there's anything specific you'd like to see added to our breakfast selection, please feel free to let us know. We appreciate your feedback and hope to have the opportunity to welcome you back for an even better experience.Thank you for choosing Comfort Inn South Windsor for your stay. We sincerely appreciate your patronage. Safe travels, and we look forward to welcoming you again in the future.

10/10 Excellent

Ezeakolam

Liked: Cleanliness
Stayed 2 nights in Nov 2023
Response from anna on Nov 12, 2023
Thank you so much for taking the time to share your positive experience at Comfort Inn South Windsor on Expedia. We are thrilled to hear that you enjoyed your stay with us. Your kind words mean a lot to our team.We appreciate your choice to travel with us and look forward to welcoming you back for another wonderful stay. Safe travels!

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay. Clean and friendly staff.
Stayed 1 night in Nov 2023
Response from anna on Nov 16, 2023
Subject: Thank You for Your Positive Feedback!Dear [Guest's Name],Thank you for taking the time to share your thoughts on your recent stay at Comfort Inn South Windsor. We are delighted to hear that you found our hotel to be a good place to stay and that our cleanliness met your expectations.Our team takes great pride in providing a clean and welcoming environment for all our guests, and it's wonderful to know that our efforts were appreciated. Your kind words about our friendly staff mean a lot to us, as we strive to create a comfortable and enjoyable experience for everyone who walks through our doors.We hope to have the pleasure of welcoming you back to Comfort Inn South Windsor on your next visit. If there's anything specific we can do to make your next stay even better, please don't hesitate to let us know.

10/10 Excellent

Marc-Adam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being able to park right outside our room and have direct access to outside was a major plus. Breakfast was good. Beds were comfy. Outlets in the lamps probably need to be replaced.
Response from anna on Nov 6, 2023
Thank you for taking the time to share your recent experience at Comfort Inn South Windsor. We're delighted to hear that you enjoyed the convenience of parking right outside your room and the direct access to the outdoors. It's always great to know that our guests appreciate these features.We're also glad that you found our breakfast to your liking and had a comfortable night's rest on our cozy beds. Your feedback is important to us, and we take your comments about the outlets in the lamps seriously. We are currently working on a solution to improve the plugs in our guest rooms to enhance your future stays with us.We appreciate your feedback as it helps us make necessary improvements to provide an even better experience for our guests. We look forward to welcoming you back to Comfort Inn South Windsor and ensuring that your next stay is even more enjoyable.