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Reviews of Bestway Motel

2 out of 5
Bestway Motel
1954 Huron Church Rd. (Hwy #3), Windsor, ON

Reviews

7.4

Good

Rating 10 - Excellent. 68 out of 288 reviews" "
Rating 8 - Good. 114 out of 288 reviews" "
Rating 6 - Okay. 64 out of 288 reviews" "
Rating 4 - Poor. 18 out of 288 reviews" "
Rating 2 - Terrible. 24 out of 288 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

leon

Business traveller
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2024

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Freshly updated inside and out. Very clean rooms and building. Wonderful staff. Definitely will stay here again
Stayed 3 nights in Jan 2024

4/10 Poor

arifa

Stayed 1 night in Dec 2023

6/10 Okay

Sunday

Liked: Staff & service
Stayed 1 night in Nov 2023

6/10 Okay

Dave

Travelled with family
Liked: Cleanliness
It is ok.
Stayed 1 night in Oct 2023
Response from Nikki on Oct 25, 2023
Thanks dear for your feedback,

8/10 Good

jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Nikki on Oct 25, 2023
Thanks dear for your feedback,

2/10 Terrible

Rabih

Disliked: Cleanliness, property conditions & facilities
Needs an update. Windows screens Very poor condition
Stayed 1 night in Sep 2023
Response from Bestway Motel, Manager on Sep 19, 2023
Hello dear sorry for your inconvenience. we are on the way to fix all small things. But if you noticed it’s huge renovation we did. All new bathrooms, floors,wallpaper , out side stucco. But next time it’s to be fixed. Thanks

8/10 Good

Pierre

Stayed 1 night in Sep 2023
Response from Manager Bestway Motel on Oct 10, 2023
Thanks for your four star. we appreciate it.

2/10 Terrible

Catherine

Disliked: Staff & service, amenities, property conditions & facilities
Will not recommend this hotel
Stayed 1 night in Sep 2023
Response from Manager at Bestway Motel on Sep 14, 2023
Hello dear sorry for your frustration but we did as no show. Means you was not check inn my property and by policy we was changing you first night your stay.

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprised by the motel. Much better than I expected.
Stayed 1 night in Sep 2023
Response from NIKKI on Sep 18, 2023
Thanks dear for your very strong positive review . We highly appreciated it.

10/10 Excellent

Stephen

Stayed 1 night in Aug 2023
Response from Nikki on Sep 1, 2023
Thanks dear for your 10/10. we really appreciate your support. Hope you see you again.

8/10 Good

Lynne

Travelled with family
This small motel was clean and the owners were very friendly and helpful. It was good for our two nights, very quiet comfortable beds and a great price. We would definitely return to the Bestway
Stayed 2 nights in Aug 2023
Response from Nikki on Aug 16, 2023
Thanks dear for your very warm comments. it’s encouraging us a lot. we will very happy to see you again.

10/10 Excellent

Raha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from nikki on Aug 31, 2023
Thanks for your reviews. We really appreciate for your positive feedback.

10/10 Excellent

Callen

Very friendly staff. Decent price
Stayed 1 night in Aug 2023
Response from Nikki on Aug 16, 2023
Dear Callen we extremely appreciate for giving 5 . Hope you see you next time.

8/10 Good

Krista

Travelled with partner
Liked: Cleanliness, staff & service
Clean, but didn't realize it was a truckers highway to the US.
Stayed 2 nights in Aug 2023
Response from Nikki on Aug 16, 2023
Dear Krista thanks for your respond. it’s brick wall and stucco that’s why you don’t realize to much noise.

6/10 Okay

Tatiana

Travelled with family, Travelled with group
Disliked: Property conditions & facilities
Electrical fen, AC very old. I havn't use fen - just afraid
Stayed 1 night in Aug 2023
Response from Nikki on Aug 16, 2023
Dear sorry for your inconvenience. if you call us we will assist you. we will look forward.

8/10 Good

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Simple check in and out
Stayed 1 night in Jul 2023
Response from Nikki on Aug 1, 2023
Thanks dear for your review. Its very helpful for us.

6/10 Okay

kristy

Travelled with family
This property is owned by a kind family. They painted exterior and did some interior upgrades in 2023. If you need quiet, inexpensive place to stay this might be it. There are no coffee makers in rooms but there is a kettle and microwave to heat up food. Ask front desk for paper plates and cutlery. Burger King around the corner has a great breakfast croissant at a suoer price.
Stayed 4 nights in Jul 2023
Response from Nikki on Jul 21, 2023
Thanks dear for your feedback. it’s a lot for us.

8/10 Good

George

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, "classic" room. Old style, but clean with necessary updates. Staff/owners were very accommodating to our late arrival and check-in. Friendly!
Stayed 1 night in Jul 2023
Response from Nikki on Jul 14, 2023
Thanks for your positive feedback. Really appreciate. Thanks

2/10 Terrible

DeAnna

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Construction was ongoing when we arrived. The room we were given was in the middle of the construction (outside the rooms), the AC did not work, and my fiancé saw a few bugs. We left shortly after checking in.
Stayed 1 night in Jul 2023
Response from Nikki on Jul 7, 2023
So sorry dear for your inconvenience stay. Give us chance next time to stay very comfortably.

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from NIKKI on Jul 1, 2023
Thanks for your review.

10/10 Excellent

Michelle

Stayed 1 night in May 2023
Response from NIKKI on Jul 1, 2023
Thanks for high score review. we are working hard to satisfied our guests.

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great value for the price
Stayed 1 night in May 2023
Response from NIKKI on May 31, 2023
Thanks a lot for your review.

8/10 Good

Ahmed

Travelled with partner
Liked: Staff & service
The place was nice
Stayed 1 night in May 2023
Response from NIKKI on Jul 1, 2023
Thanks dear for your warm comment.

8/10 Good

Arthur

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Although this is an older property they are doing a great job when it comes to the room being clean. It had a very comfortable bed. great size fridge and microwave. We were booked for 4 nights while I worked in Windsor and they checked every morning to see if we wanted the room made up or needed anything. They are in the process of doing renovations, and are trying to make improvements to the property. For the price we paid I was happy. Don't book if you want something fancy. If you want something basic and clean to get a good nights sleep for a good price, this is it.
Stayed 4 nights in May 2023
Response from NIKKI on May 17, 2023
Thanks for your review. Its lot to us.

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean and quiet. Comfortable beds. The area outside of the property makes it look like a complete dump but the rooms themselves are really comfortable for a small room. The owners clearly do the best job possible to make it all work. I slept really well.
Stayed 1 night in Apr 2023
Response from Nikki on Apr 30, 2023
Hello dear for your review. We are renovating outside. Stucco . Hope you see you again.

8/10 Good

Mario, Courtright

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable room. Restaurants nearby.
Stayed 1 night in Mar 2023
Response from Nikki on Mar 31, 2023
Thanks dear for your feedback. it’s lot for us. we really appreciate it.Thanks

8/10 Good

Wanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suited my needs
Stayed 1 night in Mar 2023
Response from NIKKI on Mar 10, 2023
Thanks for your warm feedback. We really appreciate it.

8/10 Good

dan

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was clean
Stayed 1 night in Feb 2023
Response from NIKKI on Mar 6, 2023
Thanks dear for your feedback.

8/10 Good

Mario, Courtright

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean,quiet, restaurants nearby.Could use a coffee maker in the room.
Stayed 1 night in Feb 2023
Response from NIKKI on Mar 6, 2023
Thanks dear for your warm comment. We will look forward .

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the price
Stayed 2 nights in Feb 2023
Response from NIKKI on Mar 6, 2023
Thanks dear for your stay.

8/10 Good

guilin

Stayed 1 night in Feb 2023
Response from nikki on Feb 21, 2023
Thanks dear for your rating.

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2023
Response from nikki on Feb 19, 2023
Thanks.

6/10 Okay

Jo-Anne

Travelled with family
Liked: Staff & service
For the price it's fine for an overnight stay. Relatively clean but dated. Beds are comfortable. Finishing touches on the bathroom renovations and a little paint on the doors would make it much more welcoming. A full length mirror and some hooks to hang coats would be an asset to the room. The listing said movies were available, but there was only very basic cable. Room service is also listed, but I'm not sure what they're serving. There's no food or drink I could see on the property. Expedia said I was being charged half the fee to secure the reservation, but the management said that wasn't true and collected full payment at the property. That misinformation should be corrected by Expedia to avoid confusion. If you're looking for an overnight stay on a budget, this is a fine motel for that purpose. I did not find it noisy as some other reviews have suggested. We had a good night's sleep for a decent price.
Stayed 1 night in Feb 2023
Response from nikki on Feb 19, 2023
Thanks dear for your stay at Best way motel.

10/10 Excellent

Alvin Jake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023
Response from NIKKI on Mar 6, 2023
Thanks dear for your stars. We will appreciate it.

10/10 Excellent

Yoshita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Property and Hospitality
Response from Nikki on Jan 18, 2023
Thanks for your very strong comments. we appreciate.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and nice motel, great value.
Stayed 1 night in Nov 2022
Response from Nikki on Nov 27, 2022
Thanks dear for valuable response. we appreciate your feedback. Thanks

8/10 Good

Michael

Stayed 1 night in Nov 2022

6/10 Okay

Doug

Travelled with group
Liked: Staff & service
Older premises, out dated but clean.
Stayed 1 night in Oct 2022
Response from Nikki on Nov 8, 2022
Hello Dear thanks for your comment. We will try our best.

6/10 Okay

Logen

Stayed 1 night in Oct 2022
Response from Nikki on Oct 9, 2022
Thanks for your star rating.

10/10 Excellent

Sima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

MARIA LAZIL, BRAMPTON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and affordable with friendly staff. Close to many shops and restaurants.
Stayed 2 nights in Sep 2022
Response from Nikki on Oct 3, 2022
Thanks dear for your feedback. Hope you see you again.

8/10 Good

Derek

Stayed 1 night in Aug 2022
Response from Nikki on Oct 3, 2022
Thanks Derek. We appreciate your score rating.

10/10 Excellent

qiming

Stayed 1 night in Aug 2022
Response from Nikki on Oct 3, 2022
Thanks for you give us highest score. Its really encourage us.

2/10 Terrible

Ken

They were rude
Stayed 4 nights in Aug 2022
Response from Nikki on Oct 3, 2022
Hello Ken please why you giving low score? Please tell something for your inconvenient stay. We will try to satisfy our all guests.

8/10 Good

Linda

Stayed 1 night in Aug 2022

8/10 Good

Jorge A

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2022

6/10 Okay

Sarwan

Travelled with family
Disliked: Amenities, property conditions & facilities
They don’t have door lock for washrooms
Stayed 2 nights in Jul 2022
Response from Nikki on Jul 22, 2022
Thanks for your feedback.

10/10 Excellent

Paula

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
The staff were awesome! There wasn't a coffee maker in the room but there was a Tim Hortons across the street.
Stayed 1 night in Jun 2022
Response from Nikki on Jun 19, 2022
Thanks dear for your feedback. we will really appreciate your comments. We will look forward. thanks

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quick friendly check in/out service. It was a short stay for us but overall happy we booked this place
Stayed 1 night in Jun 2022
Response from Nikki on Jun 19, 2022
Thanks dear for warm comments. Hope you see you in future.