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Reviews of Best Western Plus Waterfront Hotel

2.5 out of 5
Best Western Plus Waterfront Hotel
277 Riverside Drive West, Windsor, ON

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 644 out of 1384 reviews
5 - Excellent 47%
Rating 4 - Good. 407 out of 1384 reviews
4 - Good 29%
Rating 3 - Okay. 142 out of 1384 reviews
3 - Okay 10%
Rating 2 - Poor. 91 out of 1384 reviews
2 - Poor 7%
Rating 1 - Terrible. 100 out of 1384 reviews
1 - Terrible 7%

4.2/5

Cleanliness

4.3/5

Staff & service

3.8/5

Amenities

4.0/5

Property conditions & facilities

4.0/5

Eco-friendliness

5/5 Excellent

Meril
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 1 night in Oct 2022
Response from CarrieQ on Oct 6, 2022
Thank you for staying with us.

1/5 Terrible

Yusuf
Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was not clean. The staff was nice
Stayed 2 nights in Sep 2022
Response from karim on Oct 3, 2022
will address this directly .

5/5 Excellent

Dwight
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and the view of the water is lovely.
Stayed 1 night in Oct 2022
Response from karim on Oct 3, 2022
Thank you for staying with us , we appreciate your feedback .

5/5 Excellent

Kathryn
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 3 nights in Sep 2022
Response from CarrieQ on Oct 2, 2022
Thankyou for staying with us.

5/5 Excellent

Lee
Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beds are amazing!
Stayed 1 night in Sep 2022
Response from CarrieQ on Oct 1, 2022
Thank you for staying with us. We are glad you enjoyed your stay

5/5 Excellent

Natalie
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great staff.
Stayed 1 night in Sep 2022
Response from karim on Sept 28, 2022
Thank you for staying with us , we appreciate your feedback .

5/5 Excellent

Cindy
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Note that due to renovations(?)/COVID(?) the gym and pool were temporarily closed. The front desk staff were very welcoming and helpful. The room (river view Queen) was excellent. Parking is at the public garage behind the building. A pass was issued by the hotel for a reasonable fee. It felt safe. I would recommend this hotel.
Stayed 1 night in Sep 2022
Response from karim on Sept 27, 2022
Thank you for staying with us , we appreciate your feedback .

5/5 Excellent

herman
Liked: Cleanliness, staff & service, property conditions & facilities
Great view but not completely renovated . No microwave , you have to go at the lobby to use one
Stayed 1 night in Sep 2022
Response from karim on Sept 26, 2022
Thank you for staying with us , we appreciate your feedback .

5/5 Excellent

Aaron
Liked: Cleanliness, staff & service, property conditions & facilities
Never been to Windsor before I loved the stay
Stayed 1 night in Sep 2022
Response from karim on Sept 26, 2022
Thank you for staying with us , we appreciate your feedback .

5/5 Excellent

Jim
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay
Stayed 1 night in Sep 2022
Response from karim on Sept 25, 2022
Thank you for staying with us , we appreciate your feedback .