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Hotel Heinitzburg

3.5 star property
Comfortable hotel with free breakfast and 24-hour front desk

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Hotel Heinitzburg

Aerial view
Exterior
Standard Twin Room (Deluxe)
Breakfast, lunch and dinner served
Deep soaking tub, free toiletries, towels
Reviews
9.2

Wonderful

Popular amenities

  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
22 Heinitzburg Street, Windhoek, 9000
  • Popular LocationNamibRand Nature Reserve10 min walk
  • Popular LocationMaerua Mall15 min walk
  • Popular LocationChrist Church15 min walk
  • AirportWindhoek (ERS-Eros)10 min drive

Most relevant reviews

ExperimentalCarousel

4/10 Poor

It started great with staff made lots of promise to deliver certain things but that were it stopped. Check out was poor
Jacques
Dec. 12, 2023
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Room options

View all photos for Standard Twin Room (Deluxe)

Standard Twin Room (Deluxe)

Standard Twin Room (Deluxe)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Bathrobes
Deep soaking bathtub
Private bathroom
Minibar
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room (Deluxe)

Superior Double Room (Deluxe)

Superior Double Room (Deluxe)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Deep soaking bathtub
Private bathroom
Minibar
Satellite channels
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Twin Room

Comfort Twin Room

Comfort Twin Room

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Bathrobes
Deep soaking bathtub
Private bathroom
Minibar
  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

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CA $281 total
includes taxes & fees
Jun 16 - Jun 17
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About the area

Windhoek

Hotel Heinitzburg is located in Windhoek. Katutura Township and Gathemann’s Complex are local landmarks, and travelers looking to shop may want to visit Maerua Mall and Craft Market. Looking to enjoy an event or a game while in town? See what's happening at Independence Stadium or Sam Nujoma Stadium.
Visit our Windhoek travel guideOpens in a new window

What's nearby

  • NamibRand Nature Reserve - 10 min walk
  • Maerua Mall - 15 min walk
  • Christ Church - 15 min walk
  • Train Station - 3 min drive
  • The Grove Mall of Namibia - 7 min drive

Getting around

  • Windhoek (ERS-Eros) - 11 min drive

Restaurants

  • KFC - 19 min walk
  • Sicilia Restaurant - 13 min walk
  • Kentucky Fried Chicken - 20 min walk
  • Mugg & Bean - 19 min walk
  • Grand Canyon Spur Steak Ranch - 2 min drive

About this property

Hotel Heinitzburg

Property highlights
At Hotel Heinitzburg, you can look forward to a free breakfast buffet, a terrace, and a coffee shop/cafe. Treat yourself to a massage or other spa services. The on-site restaurant offers breakfast, lunch, and dinner. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool with sun loungers
  • Free self parking
  • Babysitting (surcharge), a 24-hour front desk, and luggage storage
  • A front-desk safe, free newspapers, and tour/ticket assistance
Room features
All guestrooms at Hotel Heinitzburg include perks such as 24-hour room service and air conditioning, in addition to amenities like free WiFi and separate sitting areas.
Other amenities include:
  • Bathrooms with deep soaking tubs and free toiletries
  • 32-inch flat-screen TVs with satellite channels
  • Separate sitting areas, daily housekeeping, and desks

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Massage

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Towels

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Heinitzburg Windhoek
Heinitzburg Windhoek
Heinitzburg
Hotel Heinitzburg Hotel
Hotel Heinitzburg Windhoek
Hotel Heinitzburg Hotel Windhoek

Frequently asked questions

Does Hotel Heinitzburg have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Heinitzburg?

As of May 16, 2024, prices found for a 1-night stay for 2 adults at Hotel Heinitzburg on May 28, 2024 start from CA $294.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Heinitzburg pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Heinitzburg?

Self parking is free at this property.

What time is check-in at Hotel Heinitzburg?

Check-in start time: 2 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Heinitzburg?

Check-out is at 11 AM.

Where is Hotel Heinitzburg located?

Situated in Windhoek, this hotel is steps from Heinitzburg Castle, Schwerinsburg Castle, and Sanderburg Castle. NamibRand Nature Reserve and Katutura Township are also within 10 minutes.

Hotel Heinitzburg Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 22 out of 33 reviews" "
Rating 8 - Good. 7 out of 33 reviews" "
Rating 6 - Okay. 3 out of 33 reviews" "
Rating 4 - Poor. 1 out of 33 reviews" "
Rating 2 - Terrible. 0 out of 33 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful views, helpful and efficient staff, very clean. Would recommend….
Stayed 4 nights in Dec 2023

4/10 Poor

Jacques

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Promised with no delivery
It started great with staff made lots of promise to deliver certain things but that were it stopped. Check out was poor
Stayed 2 nights in Dec 2023

8/10 Good

Herbert Christian

Travelled with partner
Liked: Cleanliness, staff & service
Lovely view from open air restaurant
Stayed 1 night in Nov 2023

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

8/10 Good

Herbert

Stayed 1 night in Oct 2023

10/10 Excellent

David, Indianapolis

5-star…! This hotel is fantastic. Everyone was so nice and helpful. Bed pillows, super comfortable. Internet works great. Amazing restaurant that overlooks the city and the mountains. Love the overall design of the hotel it is beautiful. Would recommend to anyone.
Stayed 1 night in Sep 2023

6/10 Okay

Chad, ROSWELL

Travelled with partner
Liked: Cleanliness, staff & service
The location is unique on top of the hill with an amazing view. The service is generally better than you find in standard Namibia hotels. Breakfast was very good. However, for the price paid, the bed was extremely uncomfortable (firm) to the point I had trouble sleeping. In my view, a hotel is essentially selling a nights sleep. Everything was great except the most important thing.
Stayed 1 night in Jun 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and safe hotel. Excellent dinner and breakfast. Make sure you have theor cappuccinos!
Stayed 3 nights in Apr 2023

6/10 Okay

Patricia

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Overrated. Do not recommend
When we checked in, even though I knew it was prepaid, they gave us someone else’s paperwork and said we needed to pay. Eventually we got it resolved. Also the restaurant Leo’s was absolutely awful! Fine dinning? No way. The shrimp were overcooked, they didn’t give us the scallops and the chicken was sooo dry! Ridiculous overpriced and the worst meal we’ve had in our 2 weeks in Africa!
Stayed 1 night in May 2023

10/10 Excellent

Bernd, Altendorf

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very personal with a friendly and supportive staff, spacious room, great views over Windhoek and probably the best food in town.
Stayed 1 night in Sep 2022