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Reviews of Days Inn by Wyndham Sutton Scotney North

2.5 out of 5
Days Inn by Wyndham Sutton Scotney North
Sutton Scotney Motorways Service, A34 By-Pass, Winchester, England

Reviews

7.6

Good

Rating 10 - Excellent. 44 out of 152 reviews" "
Rating 8 - Good. 58 out of 152 reviews" "
Rating 6 - Okay. 30 out of 152 reviews" "
Rating 4 - Poor. 7 out of 152 reviews" "
Rating 2 - Terrible. 13 out of 152 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Farzad

Travelled with partner
Discovered that in the same post code there were 2 DayInn hotels, one on the North & another on the South. Sod's law, we went to the wrong side and had a -nightmare- getting to the other one. Poor signage private roads etc. Given that apparently they can't do anything about the postcode issue, they should just name them differently, to minimise the confusion on maps. The hotel itself however, was very functional. 3.5 stars.
Stayed 1 night in Feb 2024
Response from Ann on Mar 4, 2024
Thank you for your positive review we hope to see you again soon.Kind Regards:- Reception Team

2/10 Terrible

Josh

Stayed 1 night in Jan 2024
Response from Days Inn Team on Jan 29, 2024
Dear JoshThank you for your review, We are sorry that your stay with us was not up to standard. We take into account all feedback from guests to help us improve our service. We hope to see you again. Best Wishes

10/10 Excellent

Robert

Stayed 1 night in Nov 2023
Response from Days Inn Team on Nov 19, 2023
Dear Robert Thank you for your review, we are glad you had a pleasant stay. We hope to see you again. Best Wishes

8/10 Good

Lennert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Ann on Nov 14, 2023
Good afternoon thank you for your review, we look forward to seeing you again.Kind Regards:-Ann Reception

10/10 Excellent

Alex

Stayed 1 night in Oct 2023
Response from Ann on Jan 9, 2024
Thank you for your positive review it is much appreciated sorry for the late reply we look forward to seeing you again.Kind Regards:- Ann

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, clean and comfortable budget motel.
Clean and comfortable if a bit tired. Friendly and welcoming service. No frills but amenities all available at on-site services (McDonalds, Costa, Shell). Very content and would stay here again for the same price.
Stayed 1 night in Oct 2023
Response from Ann on Oct 28, 2023
Good afternoon thank you for your lovely review, we look forward to seeing you again soon.Kind Regards:- Reception Team

8/10 Good

P

Liked: Cleanliness, staff & service, room comfort
ok but if you dislike truck noise maybe not for u
Ok for quick stay - parking a bit odd, v loud as near truck stop. but it wasn't dirty was reasonable
Stayed 2 nights in Sep 2023
Response from Ann on Sep 19, 2023
Good afternoon thank you for your review we hope to see you again in the future.Kind Regards:- Reception Team

2/10 Terrible

Dawn

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed here as a cheap overnight stop. Hotel states it is pet friendly, i would not expect this to extend to the carpet in the room being COVERED IN PET HAIR. We were only there one night. The bed was awful and uncomfortable. There was lots of noise throughout the night. Doors slamming and people running through the corridor. When we left, very early in the morning as no one could sleep there was a dirty towel outside a door on the floor. We tried for dinner to get a food delivery but very limited options available there too. Could not pay me enough to stay again at a days inn.
Stayed 1 night in Sep 2023
Response from Ann on Sep 19, 2023
Good afternoon thank you for your review we are sorry you did not enjoy your stay with us, i will be dealing with the issues you mentioned.Kind Regards:- Reception Team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Ann on Sep 8, 2023
Good afternoon thank you for your review, we look forward to seeing you again.Kind Regards:- Reception Team

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities
Met our needs perfectly for a budget one night family stay although one room was a little cold overnight. Breakfast vouchers purchased at the hotel saved us £7.50 on breakfast at Costa/McDs.
Stayed 1 night in Aug 2023
Response from Ann on Aug 11, 2023
Good afternoon Jennifer thank you for your review we are glade you enjoyed your stay with us, and the breakfast vouchers saved you some money. we look forward to seeing you againKind Regards:- Reception Team

10/10 Excellent

Katherine

Stayed 1 night in Aug 2023
Response from Ann on Aug 11, 2023
Good afternoon Katherine thank you for your review it makes us very happy you enjoyed your stay, we look forward to seeing you again.Kind Regards:- Reception Team

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodation was good and the front office staff (Anne) was very friendly and helpful.
Stayed 2 nights in Aug 2023
Response from Ann on Aug 11, 2023
Good afternoon thank you for your review we look forward to seeing you again.

10/10 Excellent

Carlos

Stayed 1 night in Aug 2023
Response from Ann on Sep 8, 2023
thank you for your review we look forward to seeing you again.Kind Regards:- Reception Team

10/10 Excellent

Mikey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy booking Good location Friendly welcome Expected facilities Great nights sleep
Stayed 1 night in Jul 2023
Response from Days Inn Team on Jul 24, 2023
Dear Mikey Thank you for your review, we are glad that your stay with us exceeded your expectations and that you enjoyed your stay. We hope to see you again. Best Wishes

6/10 Okay

Karen

Stayed 1 night in Jul 2023
Response from Days Inn Team on Aug 3, 2023
Dear Karen Thank you for your review, we hope to see you again. Best Wishes

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Very disappointing. A very poor experience.
Room was smelly. Mould on bathroom ceiling. Floor covering pealing away under bath. Basin taps could not be turned off properly. No proper breakfast facility in services area. A very poor experience.
Stayed 1 night in Jul 2023
Response from Ann on Jul 10, 2023
Good afternoon thank you for your review we are sorry you did not have a good experience with us. Both Costa and Mc Donald's have large breakfast menus.Kind Regards:- Reception Team

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the flowers all around the hotel, The clerk on duty was Very friendly, welcoming, pleasant. Really a nice person to chat with. She made us feel like a valued guest!
Stayed 1 night in Jun 2023
Response from Ann on Jul 8, 2023
Good afternoon Catherine thank you for your positive review we are really pleased our staff were welcoming to you and i will make the staff aware of your feed-back.Kind Regards:- Reception Team

8/10 Good

Paul

Stayed 1 night in Jun 2023
Response from Ann on Jun 15, 2023
Good afternoon thank you for your review obviously you had a great stay with us. we look forward to seeing you againKind Regards:- Reception Team

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Ann on the desk was very help and she went the extra mile to make my stay a pleasant one. The bed was very comfortable the room spacious and the shower worked perfectly. I would stay again good value for money
Stayed 1 night in Jun 2023
Response from Ann on Jun 15, 2023
Good afternoon thank you for your lovely review, we look forward to seeing you again.Kind Regards:-Reception Team

2/10 Terrible

Alexandra

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting place to stay
We checked in, poor reception from the staff on duty. Went to our room. Was freezimg cold in the room, and the room smelt damp and mouldy. We tried to log into the free wifi that we were assured was operational, it did not work. Went to voice our concerns to reception. We were told she didnt not know how to fix the issue of the wifi internet and when we asked for her to contact her manager or a internet technician we were told no it would have to wait till the next day. We asked for help to show us how to activate the heating, we were told she couldnt leave the reception area unattended so couldnt help us. Raised concern about the smell of mould and asked for another room as our son is asthematic, was told no. Went back to our room, then came back to ask for a refund so we could leave and find somewhere else short notice. Came to a reception area shut up and no one present, but with a note on the reception saying temporarily shut. Rude service and no consideration or respect for guests
Stayed 2 nights in May 2023
Response from Ann on Jun 15, 2023
Good afternoon thank you for your review it looks like things did not go well, when a guest is not happy with the room we would normally change the room the mould and damp issues are being dealt with, we have not had any complaints regarding wi-fi use and at reception there is a guide-line on using the heating.The reception is manned daily from 2pm till 6am in the morning all our guests are treated with respect and all staff are monitored on performance.Kind Regards:- Reception Team

10/10 Excellent

Surinder

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Ann on Jun 1, 2023
Good afternoon thank you for your review we are so pleased you enjoyed your stay with us and we look forward to seeing you again.Kind Regards:- Reception Team

10/10 Excellent

Robert

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff clean my kids loved the idea that Mc Donald’s was just next door:)
Stayed 1 night in May 2023
Response from Ann on May 8, 2023
Great review, so pleased you and your family enjoyed your stay. hope to see you again shortly.Kind Regards:- Reception Team

2/10 Terrible

Isma

Stayed 1 night in Apr 2023
Response from Ann on May 8, 2023
Thank you for your review, we look forward to seeing you again. Kind Regards:- Reception Team

4/10 Poor

Sophie

Stayed 1 night in Apr 2023
Response from Days Inn Team on May 14, 2023
Dear Sophie, Thank you for your review. We do take into consideration all the feedback in order to improve our service. We hope to see you again. Best wishes, Days Inn Team

10/10 Excellent

Reyes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023
Response from Ann on Apr 5, 2023
Thank you for your lovely comments, we look forward to seeing you again.

8/10 Good

June

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Well located on the A34 just 40 minutes from Portsmouth ferry terminal. Very helpful and friendly reception but some difficulties processing the payment due to faulty system. Good value for money on a Friday evening.
Stayed 1 night in Mar 2023
Response from Ann on Mar 18, 2023
Good evening thank you for your positive review, we look forward to seeing you again.Kind regards:- Reception Team

2/10 Terrible

Jacky

Stayed 1 night in Feb 2023
Response from Ann on Feb 15, 2023
Good evening thank you for your comments. sorry you did not enjoy your visit.

10/10 Excellent

David

Stayed 1 night in Feb 2023
Response from Ann on Feb 15, 2023
Good evening thank you for your lovely comments we hope to see you again soon.Kind Regards:- Reception Team

4/10 Poor

Mr C A

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Old budget hotel in need of investment
The plus features: good location for overnight travel stop; excellent reception staff. The negatives: it's a good thing the reception staff were so helpful as they had a lot to do! Toilet cistern in our first room leaked over the bathroom floor and the carpets were sticky; replacement room better - but due to electrical malfunction (which required all our check-in details to be relayed over the receptionist's mobile phone to an off-site person who could log them) there was no wifi or hot water in the evening (though these were restored by the morning). Bottom line: a standard 1970s-style budget travel hotel badly in need of maintenance and investment.
Stayed 1 night in Jan 2023
Response from Ann on Jan 28, 2023
Good afternoon i am sorry your stay did not go well, unfortunately we had a fault within reception office at the same time the boiler was cutting in and out. all faults fixed now. We appreciate your comments and look forward to seeing you again.Kind Regards:- Reception Team

8/10 Good

Bryan

Liked: Staff & service, room comfort
Please sort your boilers
This is the second time I've stayed in the period of about 6 weeks and on both occasions, no hot water in the morning. The first time totally cold and the second time slightly warm. Otherwise room was good, thank you.
Stayed 1 night in Jan 2023
Response from Ann on Jan 28, 2023
Good afternoon thank you for your lovely comments, boiler fixed now we look forward to seeing you again soon.Kind Regards:- Reception Team

8/10 Good

Simon

Stayed 1 night in Dec 2022
Response from Ann on Dec 17, 2022
Good afternoon Simon thank you for a lovely review, we look forward to seeing you again in the new year.Kind Regards:- Reception Team

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was acceptable. Clean, comfortable room. Basic but was adequate for a mints sleep. Friendly, pressie all service on arrival.
Stayed 1 night in Dec 2022
Response from Ann on Dec 5, 2022
Good afternoon thank you for your lovely comments.We hope to see you again soon.Kind Regards:-Reception Team

6/10 Okay

Paul

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was comfortable but the hotel had a very strong smell of damp both on the communal areas and the room finally cleanliness needs improvjng
Stayed 1 night in Dec 2022
Response from Ann on Dec 5, 2022
Good afternoon thank you for your comments i will be speaking to our house-keepers we are aware of the damp issues and am working on it. We hope to see you again soon.Kind Regards:- Reception Team

8/10 Good

Erin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great bed, comfortable room. Good friendly staff
Stayed 3 nights in Nov 2022
Response from Ann on Nov 28, 2022
Thank you for your lovely comments we look forward to seeing you again soon.Kind Regards:- Reception Team

6/10 Okay

Jean-Pierre

Liked: Cleanliness, property conditions & facilities, room comfort
Wyndham service inn
Car park not indicated told to use service car park. Hot water not available. Room clean and warm nice television and good point to stop on journey.
Stayed 1 night in Nov 2022
Response from Ann on Nov 28, 2022
I am sorry you thought there was not alot of parking thank you for your lovely comments we look forward to seeing you again.Kind Regards:- Reception Team

10/10 Excellent

Jaimelynne

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Did it’s job for 1 nights stay
Ann at the front desk was great. There are two hotels, north and south that are five minutes away from each other so be mindful when you enter the address on gps. Room is dated, they allow pets so make sure you are ok with that. For the price this room and when compared to others this room is great. We stayed for one night, hot shower and water pressure was amazing. Beds were average but still decent when you factor price in.
Stayed 1 night in Nov 2022
Response from Ann on Nov 28, 2022
Good evening thank you for your lovely comments i will pass these on to the staff. We look forward to seeing you again.Kind Regards:- Reception Team

8/10 Good

Jacqueline

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Disappointed with cleanliness of the shower,showed pic to receptionist ☹️
Stayed 1 night in Nov 2022
Response from Days Inn Team on Nov 8, 2022
Dear Jacqueline.thank you for your feedback.We do take in consideration all the feedback from our guests in order to help us improving our service.We hope to see you again.Days Inn Team

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly happy and quite
Receptionist was excellent , very kind and thoughtful.
Stayed 1 night in Oct 2022
Response from Days Inn Team on Oct 31, 2022
Dear Anthony,thank you for your comments.We hope to see you again.Best wishes,Days Inn team

10/10 Excellent

n

Stayed 1 night in Oct 2022
Response from Days Inn Team on Oct 31, 2022
Dear n,thank you for your comments.We hope to see you again.Best wishes,Days Inn team

10/10 Excellent

Rossana

Travelled with family
Liked: Cleanliness, staff & service, amenities
Anne at reception was amazing welcoming and helpful, thank you anne. The place needs a bit of a facelift, but it served its purpose
Stayed 1 night in Sep 2022
Response from Ann on Sep 27, 2022
Thank you for your positive comments we hope to see you again soon.Kind Regards:- Reception Team

8/10 Good

Jonathan, Kill Devil Hills

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice and the room was clean. The tub/shower caulk was a little dirty but otherwise clean.
Stayed 1 night in Sep 2022
Response from Ann on Sep 15, 2022
Good afternoon thank you for your positive feedback, we look forward to seeing you againKind Regards:- Reception Team

8/10 Good

Amanda

Stayed 1 night in Sep 2022
Response from Ann on Sep 20, 2022
Good morning, thank you for giving our hotel 8 out of 10 we are really pleased you had a nice stay, and look forward to seeing you again soon.Kind Regards:- Reception Team

6/10 Okay

T D

Liked: Staff & service
Disliked: Cleanliness, room comfort
Building smells damp
First thing to watch out for is whether you’re booked in North or South. We initially went to the wrong side but staff very helpful. Once at the correct side check in was easy, the other side had even phoned ahead. Thumbs up for that. However, once through to the room corridor the smell of damp hits. The room was slightly better, the window was already open to air the room, but it was still evident. The bed was very hard with a significant dip in the middle so sleep was hard to come by. Overall you get what you pay for, but the damp smell isn’t pleasant.
Stayed 1 night in Sep 2022
Response from Ann on Oct 13, 2022
Good afternoon thank you for your comments i have passed them on to our site manager he is looking into this i hope you will stay with us again and have a enjoyable stay.Kind Regards:- Reception Team

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic clean and freindly
It was good. The service was very accommodating. the staff was very nice, we got the wrong location at first a little difficult to find, no breakfast is available.
Stayed 1 night in Jun 2022
Response from Days Inn Team on Aug 22, 2022
Dear Guest,thank you for your comments.We hope to see you again.Best wishes,Days Inn Team

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient comfort
convenient super welcome comfortable room just what was needed
Stayed 1 night in Aug 2022
Response from Days Inn Team on Aug 22, 2022
Dear Helen,thank you for your review. We hope to see you again.Best wishes,Days Inn Team

8/10 Good

Gordon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
my stay at wyndam sutton scotney
Our host Anne could not have been better, arranging taxis, making sure we were comfortable and going the extra mile.Our only downside was , we didn't have a vehicle so had to use local transport to get into Winchester/ Soton.The room did get a little stuffy in the hot weather and so the fan had to be used to cool the room. You could buy food nearby in Mcdonalds or service station, also a Costa coffee shop in walking distance
Stayed 7 nights in Jul 2022
Response from Days Inn Team on Aug 10, 2022
Dear Gordon, thank you for your comments. We hope to see you again. Best wishes, Days Inn Team

4/10 Poor

Ming Kai

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff service is rate good, but the facility is bad !
Stayed 2 nights in Jun 2022
Response from Days Inn Team on Aug 10, 2022
Dear Mink thank you for your comments. We do take in consideration all the feedback in order to improve our service. We hope to see you again. Best wishes, Days Inn Team

8/10 Good

Paula

Liked: Staff & service, room comfort
We were a bit surprised that it cost us £75 to stay at the days inn at Sutton scotney We thought maybe it had been refurbished but it didn’t look any different than when we stayed a couple of years before-the room actually smelt a bit stale too! Not very good value for money -it’s a motorway services hotel with not a lot to offer
Stayed 1 night in Jun 2022
Response from Days Inn Team on Aug 10, 2022
Dear Paula, thank you for your comments. We hope to see you again. Best wishes, Days Inn Team

10/10 Excellent

Luis Manuel

Stayed 1 night in Jun 2022
Response from Days Inn Team on Aug 10, 2022
Dear Luis, thank you for your comments. We hope to see you again. Best wishes, Days Inn Team

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stop over June 22
Comfortable and friendly, cool too considering no AC in hot weather. Bit limited for food as only McDs & Costa are the two outlets on site or a sandwich from WH Smith’s. Good location for my needs
Stayed 1 night in Jun 2022
Response from Days Inn Team on Aug 10, 2022
Dear John, thank you for your comments. We hope to see you again. Best wishes, Days Inn Team