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Reviews of Stanton House Hotel

3 out of 5
Stanton House Hotel
The Avenue, Stanton Fitzwarren, Swindon, England

Reviews

8.4

Very good

Rating 10 - Excellent. 207 out of 461 reviews" "
Rating 8 - Good. 183 out of 461 reviews" "
Rating 6 - Okay. 40 out of 461 reviews" "
Rating 4 - Poor. 17 out of 461 reviews" "
Rating 2 - Terrible. 14 out of 461 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Angie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful building and surroundings, very relaxing.
Stayed 1 night in Feb 2024

2/10 Terrible

Adam

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Reception staff was rude to our customers that we put in this hotel. Restaurant meal was poor and a foul smell in the room. Breakfast was not satisfactory for the cost. Service was ok but our guests were escorted to ensure a payment, not normal hotel behaviour. Will never use again for our international guests.
Stayed 3 nights in Jan 2024

10/10 Excellent

Richard, West Bromwich

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Beautiful room, Decent restaurant, helpful staff, clean

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty and quiet location
Lovely staff and always a friendly service. Great value in my opinion.
Stayed 1 night in Dec 2023

10/10 Excellent

Wayne

Visiting family in Swindon area
Not the first visit and won’t be the last, warm, friendly welcome at reception, special mention for Monica on reception an asset to the hotel, we stayed in an executive room which was comfortable, had a great nights sleep in a very comfortable bed, pricing in the restaurant and at the bar was reasonable very good service all round
Stayed 3 nights in Nov 2023

2/10 Terrible

Murray

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like the fact the app booked the day before I wanted to stay, the hotel was happy for me to pay again for the night I actually booked!
Stayed 1 night in Nov 2023

6/10 Okay

Adam

Stayed 1 night in Nov 2023

10/10 Excellent

Julie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and reliable
Stayed 2 nights in Nov 2023

6/10 Okay

Phillipa

Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
Very good and friendly staff.Room comfortable but a little dated.Bed and pillows soft giving good nights sleep.Lovely grounds for walking.
Stayed 1 night in Nov 2023

10/10 Excellent

Rachel

Stayed 1 night in Nov 2023

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
My favourite place
Stayed 1 night in Oct 2023

6/10 Okay

david

Travelled with partner
Liked: Cleanliness, staff & service
It looked good on the website but disappointing execution at the premises. It’s been designed by someone without any knowledge of how a hotel works. The reception entrance is at the back if the house where you’d expected entrance to be. The bar in the conservatory lacked any atmosphere, all draught beers were off, and the design was flat and uninteresting. However the staff were trying their best and were friendly too. The grounds provided a nice place to walk.
Stayed 1 night in Oct 2023

10/10 Excellent

Ivin

Stayed 1 night in Oct 2023

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely country walks
Stayed 1 night in Oct 2023

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities
Not as expected
Stayed 3 nights in Oct 2023

10/10 Excellent

Gina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Anthony

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

JEFF

Stayed 1 night in Oct 2023

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely location, lovely property, room well furnished with nice touches and room service was a complete bonus
Stayed 1 night in Sep 2023

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Just a nice place . Quiet , good food . All you need
Stayed 1 night in Oct 2023

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay - let down by inadequate staffing
not enough staff let it down. we were there for a reunion and the staff that were their performed very well . Only one staff member was on after 10pm and they had to book people in, take room service and do the bar. We waited along time to served at the bar which was disappointing but not the members fault.
Stayed 1 night in Sep 2023

4/10 Poor

Adam

Stayed 1 night in Sep 2023

10/10 Excellent

Janet

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A jewel of a place!
Very helpful staff. Very convenient place to stay, in a beautiful building and amazing setting. A bonus not to have to go into the town.
Stayed 1 night in Sep 2023

10/10 Excellent

Markus

Liked: Cleanliness, staff & service
Great rooms and location. I will definitely be staying here again.
Stayed 1 night in Sep 2023

10/10 Excellent

Richard

Stayed 1 night in Sep 2023

10/10 Excellent

Daniel

Stayed 1 night in Sep 2023

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely getaway that’s conveniently near
A wonderful getaway in a beautiful setting, the rooms were a real bargain. We had a lovely time at the end of the summer season, which really capped things off. We’ll definitely book again! Thanks to the team for ask they’re hard work in keeping things running so smoothly.
Stayed 3 nights in Aug 2023

10/10 Excellent

Zoltan

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Carelys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service
We liked the building and surrounding areas. Thought the hotel could cater well for a spa, pool and gym, maybe another restaurant or bar, so to keep people on site .
Stayed 2 nights in Aug 2023

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel exceptionally friendly staff especially Anna at the desk & Vicky at the restaurant. Thanks!
Stayed 1 night in Aug 2023

10/10 Excellent

Natasha

Stayed 1 night in Aug 2023

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Large rooms with nice bathroom. Nice setting to walk around Stanton Park.
Stayed 1 night in Aug 2023

6/10 Okay

Katrina

Business traveller
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Disappointing.
A few disappointing points. I had to change rooms due to a wasps nest and there being 6 wasps in my room. This was changed instantly. The first room I stayed in had a big chip to the bath enamel and there was rust in it. The decor is tired. The second room looked like it had had a refurb but the attention to detail was not there such as the fact that the drain on the shower is ineffective and the result was the bathroom flooded. The flush handle on the toilet is fitted upside down and you hev to swivel it to flush. There was also no hairdryer in the room. The hotel was lock at 11pm and I was not able to get back in due to there being no bell where the bell should have been. I had to telephone the hotel as there was nobody on reception when I banged on the door. When I was eventually let in there was a fake apology but it is like the lady was not bothered that I had been locked out. Nobody had told me that the door is locked at night and when I asked if that was the case I was told that it was sometimes the case.
Stayed 2 nights in Jul 2023

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Return visit enjoyed our second visit
Stayed 5 nights in Jul 2023

10/10 Excellent

matthew

Stayed 1 night in Jul 2023

10/10 Excellent

Catherine, Brandon

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This property was absolutely charming. We only stayed one night as it was where we stopped on the way back to the airport. The room had everything we needed: fridge, tea, sleeper sofa. The land behind the property had sheep and was a great walk after dinner. There is even a beautiful church (St. Leonard’s) next door that we walked around.
Stayed 1 night in Jul 2023

10/10 Excellent

Lisa, DEFIANCE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 3 nights in Jun 2023

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the money 5star
Stayed 1 night in Jun 2023

10/10 Excellent

Cara

Stayed 2 nights in Jun 2023

8/10 Good

James

Stayed 1 night in Jun 2023

8/10 Good

Liam

Stayed 1 night in Apr 2023

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely location, nice big bath tub. Cute little lambs feeding outside the window. Great value for money.