Ratings based on 505 Verified Reviews

4.3 out of 5
88% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel, mediocre staff

Posted 16-May-2018
The hotel is in a decent location, rooms all look like they have been taken care of. The beds are pretty decent and there are a lot of amenities in the rooms that I haven't seen before. The only negative I would say would be some of the staff, there's one woman that works evenings on the front desk that is incredibly rude to the guests. There were people ranting about how rude she actually was in the elevators and hallway. If they would fix that I'd put my rating a lot higher
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 8-May-2018
5 out of 5
Recommended
for Everyone
by A verified traveller

Would stay here again.

Posted 12-Mar-2018
My family and I stayed here for a night and it was amazing. The staff was super sweet, the rooms were beautiful, and the bathrooms were clean! Definitely would recommend this hotel!
2 out of 5
by A verified traveller

Posted 12-Mar-2018
The hotel was struggling. We had to wait about 10 minutes when we first arrived as there was no one at the front desk. We received our room key and went to the room to find a maintenance man in the room. He stated that the room should have been blocked off (lack of communication). Went back down to get another room and the computer crashed. Finally got into a room and there was no remote. It was just very unorganized and communication could be worked on.
5 out of 5
Recommended
for Personal Event
by A verified traveller

I will be back!

Posted 2-Feb-2018 on Hotels
I really liked this hotel. Clean and comfy. The hot tub and pool area was my favorite part. So relaxing.
5 out of 5
by Robert

Very Friendly

Posted 17-Dec-2017 on Hotels
We were very impressed with this hotel, especially the staff, they were so very friendly. The hotel was clean, the breakfast was amazing and the room was great. We had a very nice stay there and will stay there again.
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 7-Dec-2017 on Hotels
5 out of 5
by A verified traveller

Posted 2-Dec-2017 on Hotels
The staff was very friendly and helpful.The room was well equipped and we enjoyed the pool and spa. The breakfast was varied and quite tasty. Also the location was very convenient to restaurants and other attractions.
4 out of 5
Recommended
for Everyone
by A verified traveller from Greenville South Carolina

Nice hotel, affordable, close to everything

Posted 1-Dec-2017
I found this to be a nice quality hotel for the most part. The only two negatives I can say are that the hallway on the fifth floor where I was staying smelled smoky, and a few of the pillows smelled funky as if they needed to be washed or replaced. Other than that it was a nice place and I would recommend it to others.
5 out of 5
by David

This traveller left a rating score only Posted 27-Nov-2017 on Hotels