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Reviews of Homewood Suites by Hilton Wilmington-Brandywine Valley

3 out of 5

Reviews

9.6

Exceptional

Rating 10 - Excellent. 392 out of 499 reviews" "
Rating 8 - Good. 87 out of 499 reviews" "
Rating 6 - Okay. 10 out of 499 reviews" "
Rating 4 - Poor. 5 out of 499 reviews" "
Rating 2 - Terrible. 5 out of 499 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Anne

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, clean, spacious, convenient and friendly staff.
Stayed 2 nights in Jun 2023

2/10 Terrible

Verified traveller

Stayed 1 night in Oct 2020
Response from Michelle Keck, General Manager on Oct 20, 2020
Thank you for taking the time to provide feedback and rating our hotel. I'm sorry you were not happy with the service and staff interaction. I'm sure it was quite disappointing to hear that we are not accepting local leisure travelers. We hope to welcome you back when the current health crisis is behind us.

8/10 Good

Donald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Everything was very good with one exception. My room was situated above the pool which had lights on all evening. This would not have been a problem had the blinds in the room been able to close. Not a good nights sleep.
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2020

2/10 Terrible

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Jun 2020

10/10 Excellent

Lorraine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As always my stay at this hotel was wonderful. The desk staff is so nice... especially Dave. We love starting here and breakfast is great too.
Stayed 1 night in Feb 2020

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Great location! Close to stores and restaurants along the 202 yet quiet. Tucked behind a few other hotels closer to the road, chain restaurants and a forest. Spacious rooms. Clean. Comfortable beds. Kitchenettes. Breakfast included each morning, social hour each night. Great!
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just perfect!
From check-in to checkout, everything was perfect—a perfect suite layout, perfectly clean, and perfect breakfast options. A perfect choice!
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite was very bright with an appealing floor plan. It was the kind of room that just felt good! The included breakfast buffet in the morning was a nice addition way beyond the usual "continental style" of most hotels. We will stay here again!
Stayed 1 night in Feb 2020

10/10 Excellent

Big

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just very clean neat place. To stay with family . great food
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Great breakfasts and buffet style dinners. Well maintained property .
Stayed 5 nights in Jan 2020

10/10 Excellent

Dave, Jupiter, FL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast varied from day to day. The rooms were spacious and accommodated large families with multi rooms
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to have breakfast with all day coffee, tea and water
Stayed 2 nights in Dec 2019

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Book Here!!!
Great place to stay, always book here when I am visiting this area.
Stayed 2 nights in Dec 2019

10/10 Excellent

Marage, North Wilmington, DE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite was comfortable and clean. The buffet breakfast was excellent. Staff was friendly and helpful.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very friendly staff. The room was comfortable and spacious.
Stayed 2 nights in Dec 2019

10/10 Excellent

Lynne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Sam

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here a few times a year for many years . Always clean, quiet and nice rooms. They have a great free breakfast everyday. Not just a few pastries, but eggs, bacon, sausage... the works. Free dinners Monday-Thursday also. Nice pool too!
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Diana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visiting family nearby. Late arrival and check in. Comfortable lobby and upscale breakfast. One of their last rooms that made it handicap accessible in bath. A little too open for comfort but overall lovely
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how quick l was received. I didnt receive a 4:30am Receipt under my door, as use too be.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Sandhya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the place and service !
Spacious room, very helpful staff, great breakfast, convenient location !
Stayed 3 nights in Nov 2019

10/10 Excellent

Janet, Mechanicsvlle, Md

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and staff was friendly. The breakfast bar was very satisfying with a lot of choices. I would definitely stay there again and recommend this hotel.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! Friendly and helpful. Room was large and comfortable. Breakfast was delicious! Thanks
Stayed 2 nights in Nov 2019

10/10 Excellent

Jan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This Homewood Suites was exceptionally clean, bright & welcoming. The suite had everything we could have needed; the bed comfortable and the bathroom, spacious. The breakfast was very good and they offered dinners as well, although we did not partake of them. Probably the best Homewood Suites we’ve stayed in!
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Stayed 2 nights in Nov 2019

8/10 Good

Cierra

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious rooms and kitchen amenities. Loved the breakfast and common rooms.
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Staff was wonderful ! We had plenty of room .
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and facilities were comfortable.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our suite! More than enough room for 5 people. Very clean. All staff very friendly!
Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Amenities
Bathroom shower did not work. Walls in bathroom were dirty and there was what looked like a bloody thumb print on the bathroom door.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious rooms and very clean. Very friendly staff
Stayed 1 night in Sep 2019

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleased guests
Wonderful, clean comfortable facility. Best Homewood Suites by far!!!
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hilton Homewoods Suites are the best! Thanks much.
Thought everything was great. Loved the suite's spaciousness and comfort. Have already told friends about our great experience with Homewoods. You also did a yummy job with the breakfasts. Congrats!
Stayed 2 nights in Aug 2019

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean! The breakfast area was very nice and a great variety
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Perfect,home away from home.mmgood roommsize and excellent breakfast.
Stayed 2 nights in Aug 2019

10/10 Excellent

Cristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019