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Reviews of Fairfield Inn & Suites by Marriott Lock Haven

2.5 out of 5
Fairfield Inn & Suites by Marriott Lock Haven
50 Spring St, Lock Haven, PA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 239 out of 388 reviews" "
Rating 8 - Good. 109 out of 388 reviews" "
Rating 6 - Okay. 21 out of 388 reviews" "
Rating 4 - Poor. 14 out of 388 reviews" "
Rating 2 - Terrible. 5 out of 388 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Poor

Tammi

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Maureen on Apr 17, 2024
We are delighted to see that you enjoyed your stay with us. Please come again soon. Sincerely, Maureen Dunn - General Manager

10/10 Excellent

Brittany

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly! The pool being opened later was nice too!
Stayed 2 nights in Apr 2024

10/10 Excellent

Carrie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff room looked amazing!
Stayed 1 night in Mar 2024
Response from Maureen on Mar 5, 2024
We are delighted to know that you enjoyed your stay. Please come again soon! Sincerely, Maureen Dunn - General Manager

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Very quiet. Accommodating staff, great stay!
Stayed 2 nights in Feb 2024
Response from Maureen on Feb 27, 2024
We are delighted to know that you enjoyed your stay. Please come again soon! Sincerely, Maureen Dunn - General Manager

10/10 Excellent

Toby

Stayed 1 night in Feb 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff (Scott) was friendly and helpful. The room and public areas were clean. Breakfast had various options. Very nice stay!
Stayed 1 night in Feb 2024
Response from Maureen on Feb 27, 2024
Scott joins me in thanking you for your kind comments. We hope to see you again very soon. Sincerely, Maureen Dunn - General Manager

10/10 Excellent

kwame

Nice property and convenient close to the Lockhaven University campus. Great staff!
Stayed 1 night in Jan 2024
Response from Maureen on Feb 27, 2024
So glad to know that you enjoyed your stay. Please come again soon. Sincerely, Maureen Dunn - General Manager

8/10 Good

Chrtopher

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Family friendly
Stayed 1 night in Jan 2024
Response from Maureen on Feb 27, 2024
We hope to welcome you again soon! Sincerely, Maureen Dunn - General Manager

2/10 Terrible

Holly

Stayed 1 night in Jan 2024
Response from Maureen on Jan 21, 2024
I am so sorry we failed to meet your expectations. Sincerely, Maureen Dunn - General Manager

10/10 Excellent

Cheyenne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Maureen on Jan 21, 2024
We are delighted to see that you enjoyed your stay. Please come again soon. Sincerely, Maureen Dunn - General Manager

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and safe
Stayed 1 night in Jan 2024
Response from Maureen on Jan 21, 2024
Lock Haven is indeed quiet and safe. We are so glad to know that you felt welcomed. Please come again soon! Sincerely, Maureen Dunn - General Manager

10/10 Excellent

Pablo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Maureen on Jan 21, 2024
We are always gratified to know that you enjoyed your stay with us. We hope to see you again very soon. Sincerely, Maureen Dunn - General Manager

10/10 Excellent

stella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Maureen on Jan 21, 2024
Thank you for taking the time to review the hotel. So delighted to see that you enjoyed your stay. Please come again soon. Sincerely, Maureen Dunn - General Manager

10/10 Excellent

Daniel

Stayed 1 night in Dec 2023
Response from Maureen on Jan 7, 2024
We are delighted to know that you enjoyed your stay. Please come again soon. Sincerely, Maureen Dunn

10/10 Excellent

Trampas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Maureen on Jan 7, 2024
Thank you for letting us know that you enjoyed your stay. We hope to see you again very soon. Sincerely, Maureen Dunn - General Manager

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel at a great price!
It is a nice clean hotel. It is close to where my parents live, and the kids love to play in the pool before bed. The free breakfast is pretty typical. I always love when you can make waffles.
Stayed 1 night in Dec 2023
Response from Maureen on Dec 22, 2023
We are delighted to know that you enjoyed your stay. We hope to see you again soon. Sincerely, Maureen Dunn -General Manager

10/10 Excellent

Susan V

Travelled with family
Polite and helpful person behind the desk, excellent breakfast, tub as well as shower brilliantly clean. Breakfast was fresh and delicious.
Stayed 1 night in Dec 2023
Response from Maureen on Dec 11, 2023
We are delighted to know that you enjoyed your stay with us. We hope to see you again very soon. Sincerely, Maureen Dunn - General Manager

2/10 Terrible

Maria

Stayed 1 night in Nov 2023
Response from Maureen on Dec 22, 2023
It looks like we failed to meet your expectations. I am so sorry. I hope you will give us another opportunity to provide a stay for you that is clean, fresh, and reflects the highest quality standards. Sincerely, Maureen Dunn - General Manager

10/10 Excellent

Sherri, Roaring Spring

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean and quiet. Nice desk space to work with accessible outlets for power. Refrigerator and microwave are nice to have. Only noted issue so far is the condition of the hot tub with the rusted chair/pole for lowering people who need assistance into it and the jets within are non-functional really. It is not much different when it is off or on.
Stayed 1 night in Nov 2023
Response from Maureen on Nov 16, 2023
We are delighted to know that you enjoyed your stay. Please come again soon. Sincerely, Maureen Dunn - General Manager

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Maureen on Nov 16, 2023
We are so glad that you enjoyed your stay. Please come again soon. Sincerely, Maureen Dunn - General Manager

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property itself was great, surrounding area was pretty downtrodden
Stayed 1 night in Oct 2023
Response from Maureen on Oct 25, 2023
We are delighted to see that you enjoyed your stay. Please come again. Sincerely. Maureen Dunn - General Manager

8/10 Good

Alyssa

Stayed 2 nights in Oct 2023
Response from Maureen on Oct 13, 2023
Thank you for letting us know about your stay. We hope to have to opportunity to welcome you again soon. Sincerely, Maureen Dunn - General Manager

4/10 Poor

Brian, meshoppen

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It felt like I was in a red roof inn form the 1900’s
Response from Maureen on Oct 9, 2023
We are so sorry we failed to meet your expectations. Sincerely, Maureen Dunn - General Manager

6/10 Okay

Dee Anne, Norristown

Stayed 2 nights in Oct 2023
Response from Maureen on Nov 16, 2023
We hope to see you again whenever your travels bring you back to Lock Haven. Sincerely, Maureen Dunn - General Manager

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
It was surprisingly quiet
Stayed 1 night in Oct 2023
Response from Maureen on Oct 9, 2023
We are delighted to know that you enjoyed your stay and the peace and quiet! Sincerely,, Maureen Dunn - General Manager

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front desk
Stayed 1 night in Oct 2023
Response from Maureen on Oct 9, 2023
We are so pleased to hear that you enjoyed your stay. Please come again soon. Sincerely, Maureen Dunn - General Manager

10/10 Excellent

Lisa

Stayed 1 night in Sep 2023
Response from Maureen on Oct 13, 2023
We are delighted to know that you enjoyed your stay. Please come again soon! Sincerely, Maureen Dunn - General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Maureen on Sep 20, 2023
We are delighted to know that you enjoyed your stay. Sincerely, Maureen Dunn General Manager

10/10 Excellent

Asaduzzaman, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly.
Stayed 1 night in Sep 2023
Response from Maureen on Sep 20, 2023
On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! We hope to welcome you again soon.Sincerely,Maureen DunnGeneral Manager

10/10 Excellent

TAMARA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that they were able to get us checked in early. Breakfast was delish!!
Stayed 1 night in Aug 2023
Response from Maureen on Sep 3, 2023
We are delighted that you enjoyed your stay and that we were able to accommodate an early check-in. Please come again soon. Sincerely, Maureen Dunn - General Manager

8/10 Good

Joel, Ocala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and the staff were very accommodating. It is very nice but in need of some property updates and remodeling.
Stayed 5 nights in Jul 2023
Response from Maureen on Aug 10, 2023
Thank you for letting us know about your stay. We hope to see you again very soon. Sincerely, Maureen Dunn - General Manager

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Clean property. Friendly staff. Within walkable distance to conveniences.
Stayed 1 night in Jul 2023
Response from Maureen on Jul 25, 2023
We are glad you enjoyed your stay. We hope to see you again soon. Sincerely, Maureen Dunn - General Manager

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Maureen on Jul 25, 2023
Wow! We are delighted to know you enjoyed yourself here. Please come again. Sincerely, Maureen Dunn - General Manager

8/10 Good

Ina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Stayed overnight, we came for a Football showcase for our son. Front Desk personnel was vey friendly and welcoming. She also told us where to get some awesome food.
Stayed 1 night in Jul 2023
Response from Maureen on Jul 25, 2023
We certainly work to make things comfortable. We are so glad you enjoyed your stay. Come again soon. Sincerely, Maureen Dunn - General Manager

6/10 Okay

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
location was excellent. The mattresses were extremely uncomfortable should be replaced.
Stayed 2 nights in Jul 2023
Response from Maureen on Jul 25, 2023
We have passed along your assessment of the mattress to our leadership team in order that they can take this into consideration when planning property improvements. Your opinion matters! We hope you visit again soon. Sincerely, Maureen Dunn - General Manager

10/10 Excellent

Cindy

Stayed 1 night in Jul 2023
Response from Maureen on Aug 10, 2023
Thank you for letting us know that you enjoyed your stay. Sincerely, Maureen Dunn -General Manager

10/10 Excellent

Cindy

Stayed 1 night in Jul 2023
Response from Maureen on Aug 10, 2023
We are delighted to see that you enjoyed your stay. Please come again soon! Sincerely, Maureen Dunn - General Manager

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay
Stayed 4 nights in Jun 2023
Response from Maureen on Jul 5, 2023
We are delighted to know that you enjoyed your stay. Please come again soon. Sincerely, Maureen Dunn - General Manager

10/10 Excellent

Khosrow

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very professional and welcoming
Stayed 1 night in Jun 2023
Response from Maureen on Jul 5, 2023
We are so glad that you enjoyed your stay. Please come again soon. Sincerely, Maureen Dunn - General Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a pleasant stay here
Always a pleasant stay here. Bed was comfortable and everything was clean. Breakfast has a wide variety of choices for everyone, from oatmeal to eggs to waffles. Staff was super friendly and helpful, I can't say enough about them. If fact over everything else, I would come back again for that alone. I only have two minor complaints. One is the snowy television reception and the second is that the ice machine on the second floor is STILL "temporarily" out of service. It's been like that for nearly 2 years.
Stayed 1 night in Jun 2023
Response from Maureen on Jun 18, 2023
Thank you so much for letting us know about your stay. Please come again soon. Sincerely, Maureen Dunn - General Manager

10/10 Excellent

Kenzie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Very nice and clean hotel. Comfy bed, great breakfast options. Pool and hot tub were clean and well maintained. Exercise room was clean and had a nice variety of equipment. Would definitely stay again and recommend.
Stayed 1 night in Jun 2023
Response from Maureen on Jun 14, 2023
We are delighted to know that you enjoyed your stay. We hope to see you again soon. Sincerely, Maureen Dunn - General Manager

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our first stop on our trip. Everything was great!
Stayed 1 night in Jun 2023
Response from Maureen on Jun 8, 2023
We are so glad you enjoyed your stay. Please come again soon. Sincerely, Maureen Dunn - General Manager

10/10 Excellent

Peggi

Stayed 3 nights in Jun 2023
Response from Maureen on Jul 5, 2023
Please come again soon. Sincerely, Maureen Dunn - General Manager

6/10 Okay

Kelly

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Decent hotel
Check in was easy. Room is good size. Bathroom is good size. However the pool was disgusting and did it look good to swim in. The hot tub however, was clean and nice to sit in.
Stayed 1 night in Jun 2023
Response from Maureen on Jun 8, 2023
Thank you for letting us know about your stay. I checked with our engineer and the pool had been serviced with the necessary chemicals which can cause it to look less clear for a bit. So sorry this was your experience. Please come again. Sincerely,Maureen Dunn - General Manager

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Maureen on Jun 8, 2023
So glad to see that you enjoyed your stay with us. We hope to see you again soon. Sincerely, Maureen Dunn - General Manager

10/10 Excellent

Cheryl

Stayed 1 night in May 2023
Response from Maureen on Jun 18, 2023
We are delighted to see that you enjoyed your stay. We hope to see you again soon. Sincerely, Maureen Dunn - General Manager

10/10 Excellent

Brion

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Maureen on May 27, 2023
We are delighted to know that you enjoyed your stay. Please come again soon. Sincerely, Maureen Dunn - General Manager

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room size was great for three and privacy
Stayed 1 night in May 2023
Response from Maureen on May 16, 2023
We are delighted that you enjoyed your stay. Please come again soon. Sincerely, Maureen Dunn - General Manager

10/10 Excellent

Fabricio

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service- very friendly and accommodating
Stayed 1 night in May 2023
Response from Maureen on May 16, 2023
Please come again soon. Sincerely, Maureen Dunn - General Manager