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Reviews of Best Western Danville Inn

2.5 out of 5
Best Western Danville Inn
75 Old Valley School Rd, Danville, PA

Reviews

8.4

Very good

Rating 10 - Excellent. 362 out of 754 reviews" "
Rating 8 - Good. 225 out of 754 reviews" "
Rating 6 - Okay. 107 out of 754 reviews" "
Rating 4 - Poor. 37 out of 754 reviews" "
Rating 2 - Terrible. 23 out of 754 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Christoph

Liked: Cleanliness, staff & service, property conditions & facilities
As expected
Stayed 1 night in Apr 2024
Response from Karen on Apr 22, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and guests in the future.We hope that you will consider staying with us again when your travels bring you by the Danville area. Thank you again.

10/10 Excellent

sean

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly staff, great price
Stayed 3 nights in Apr 2024
Response from Karen on Apr 17, 2024
We appreciate you taking the time to review and comment on our hotel. We hope that you will once again choose our hotel when visiting the Danville area.

10/10 Excellent

Kristy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay there again!
Stayed 1 night in Apr 2024
Response from Karen on Apr 14, 2024
Thank you for being our guest during your journey. We certainly appreciate the comments and feedback.When you are passing through the Danville area, please consider staying at our hotel again. Thank you.KarenFront Desk Manger

8/10 Good

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time stay, will definitely recommend! Kelly the receptionist was friendly and answered all my questions! The room was clean and tidy. The only issue I had was the drain in the shower was slow and the water level stayed at a few inches the entire length of my shower. Other then that, for the price and the room it was well worth it!
Stayed 1 night in Apr 2024
Response from Karen on Apr 9, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and guests in the future. Please except our apologizes about the draining issue you experiences. We do hope that you will stay with us again when you are traveling near the Danville area.

10/10 Excellent

Jericho

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Karen on Apr 7, 2024
Thank you for being our guest during your journey. We certainly appreciate the comments and feedback. When you are passing through the Danville area, please consider staying with us again.

8/10 Good

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the size and cleanliness of the room. The morning breakfast had a nice selection, too.
Stayed 1 night in Mar 2024
Response from Karen on Apr 3, 2024
Thank you Michele for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and guests in the future.We hope that when you are visiting the Danville area you will stay at our hotel again.

10/10 Excellent

Terrance

Liked: Cleanliness, staff & service, property conditions & facilities
The people were polite and accommodating. The room was clean. Great breakfast buffet!
Stayed 1 night in Mar 2024
Response from Karen on Apr 3, 2024
Thank you Terrance for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and guests in the future.We hope that when you are visiting the Danville area you will come and stay at our hotel again.

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Karen on Mar 29, 2024
Thank you for being our guest during your journey. We certainly appreciate the comments and review. When you are passing through the Danville area please consider staying with us again.

10/10 Excellent

Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed how clean, quiet and convenient this was.
Stayed 1 night in Mar 2024
Response from Karen on Mar 29, 2024
We appreciate your review and comments Marie. Our staff takes a tremendous amount of pride in their service, the property, and most importantly the guests. Thank you and we hope you choose our hotel again when in the Danville area.

8/10 Good

Ruth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was not happy that the trim I order Were double queen beds they did not have queen period. Full size Beds. And the pool I wish they had the pool warm it was chilly cold mostly.
Stayed 1 night in Mar 2024
Response from Karen on Mar 26, 2024
We appreciate you taking the time to review us and we would like to apologize about your experience with our hotel. We will be addressing the issues that scored us low in our survey. We do hope that you will stay with us again when you are traveling to the Danville area.

8/10 Good

Myles

Business traveller
Bathroom was spotless and staff was very friendly.
Stayed 1 night in Mar 2024
Response from Karen on Mar 18, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked your stay and how we can improve, you are helping us provide a superior experience for you and guests in the future.We hope that when you are visiting the Danville area, you will come and stay at our hotel again.

8/10 Good

Clayton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, nice breakfast
Stayed 1 night in Mar 2024
Response from Karen on Mar 15, 2024
Thank you Clayton for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about you stay and how we can improve, you are helping us deliver a superior experience for you and guests in the future.We hope that when you are visiting the Danville area, you will come and stay at our hotel again.

10/10 Excellent

Montana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the jetted tub. Bed was comfortable and loved the fridge and microwave! Definitley would stay again. Staff were so nice and friendly.
Stayed 1 night in Mar 2024
Response from Karen on Mar 13, 2024
We appreciate your review and comments. Our staff takes a tremendous amount of pride in their service, the property, and most importantly our guests. Thank you, and we hope you choose the Best Western Danville Inn when you are visiting the Danville area.

10/10 Excellent

Elana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I had a comfortable stay here, it was quiet and very clean. Exactly what I would expect from a best western.
Stayed 2 nights in Feb 2024
Response from Karen on Feb 28, 2024
Thank you for being our guest during your journey. We certainly appreciate the comments and feedback. When you are passing through the area, please consider staying at our hotel when visiting. Thank you

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Got a text before our stay that said pool was closed. But when we got there they said it was open but we didn't bring suits because of original text
Stayed 1 night in Feb 2024
Response from Karen on Feb 21, 2024
Thank you for you review and comments. I would like to apologize for the miss communication about our indoor pool. We hope that you will continue to use the Best Western when you are traveling through the Danville area.

2/10 Terrible

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like the fact they wouldn't let me check in any earlier than 2 pm my wife was in the hospital and I just wanted to check in while she was in surgery just wanted to put my belongings in my room instead I had to leave and come back later what a inconvenience.
Stayed 1 night in Feb 2024
Response from Karen on Feb 20, 2024
We appreciate you taking the time to review us and I would like to apologize for the situation that you talked about in your review. Once again, please accept our apologies and we hope that you will choose us again.

10/10 Excellent

Brandi

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and close to Geisinger Medical Center which was convenient for our early morning appointment.
Stayed 1 night in Jan 2024
Response from KRK on Feb 6, 2024
We appreciate your review and comments.Our staff takes a tremendous amount of pride in their service, the property, and most importantly the guests.Thank you, and we hope you choose our hotel again when visiting the Danville area.

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and safe location
Stayed 1 night in Feb 2024
Response from KRK on Feb 3, 2024
Thank you for being our guest during your journey.We certainly appreciate your comments and feedback. When you are visiting the Danville area, please come and stay at our property again.

10/10 Excellent

Jeanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is quiet and well-kept.
Stayed 1 night in Jan 2024
Response from KRK on Feb 2, 2024
Thank you for being our guest during your journey,We certainly appreciate the comments and feedback. When you are passing through the area, please consider staying at our hotel when visiting.Thank you again.

10/10 Excellent

Nicole

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stopped for a much needed sleep on a long road trip. The room was clean, quiet and beds were super comfortable. Breakfast included home-made seasoned and roasted potatoes which were delicious and really stood out from what’s typically on offer!
Stayed 1 night in Jan 2024
Response from KRK on Jan 31, 2024
Thank you for your review and comments.We are so happy that you enjoyed your stay and we hope that you will return to our property when you visit the Danville area.Our staff takes a great deal of pride and ownership in the hotel and it shows. Thank you again.KarenFront Desk Manager

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
clean
Stayed 1 night in Jan 2024
Response from Karen on Jan 20, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and guests in the future.We hope that when you are visiting the Danville area, you will come and stay at our hotel again.

10/10 Excellent

Dawn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, very clean, Quiet would definitely stay again!!
Stayed 3 nights in Jan 2024
Response from Karen on Jan 16, 2024
Thank you for being our guest during your journey. We certainly appreciate the comments and feedback. When you are visiting the area, please consider staying with us again.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Karen on Jan 26, 2024
We appreciate your review and comments. Our staff takes a tremendous amount of pride in their service, the property, and most importantly our guests. Thank you and we hope you choose our hotel when visiting Danville.

10/10 Excellent

Caron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Karen on Jan 9, 2024
We appreciate your review and comments. We hope that you will once again choose our hotel when traveling through the Danville area.Thank you.

10/10 Excellent

Katie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than the pool being out of order for maintenance it was a great place to stay.
Stayed 1 night in Jan 2024
Response from Karen on Jan 9, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and guests in the future.We hope that when you are visiting the Danville area, you will come and stay with us again.

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Karen on Dec 24, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and guests in the future.We hope that when you are visiting the Danville area, you will come stay with us again.

10/10 Excellent

Dawn

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Karen on Dec 20, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and guests in the future..We hope that when you are visiting the Danville area, you will come and stay at our property again.

10/10 Excellent

Becki

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Karen on Dec 10, 2023
Thank you for your review and comments.We are so happy that you had a great experience and we hope that you will return to our property when you visit the Danville area. Our staff takes a great deal of pride and ownership and it shows.Thanks once again.

8/10 Good

Reginald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Karen on Dec 7, 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us to provide a superior experience for you and guests in the future.We hope that when you are visiting the Danville area you will come and stay with us again.

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfied with hotel, great breakfast, and very clean room
Stayed 1 night in Nov 2023
Response from Karen on Dec 7, 2023
Thank you for your review and comments.We are so happy that you had a great experience and we hope that you will return to our property when you are visiting the Danville area again.Thank you again.

10/10 Excellent

P

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people checking you in are super friendly and helpful. It’s a small town so limited on what’s open for dinner but we had no problem eating at Perkins down the road. We would stay here again.
Stayed 2 nights in Oct 2023
Response from Karen on Dec 1, 2023
We appreciate you taking the time to review and comment on our hotel. We hope that you will once again choose our hotel when traveling through the area.Thank you

10/10 Excellent

Christine, Philadelphia

Travelled with family
Liked: Staff & service, property conditions & facilities
room and bathroom very spacious. good breakfast. very clean and lovely.
Stayed 1 night in Nov 2023
Response from Karen on Nov 23, 2023
Thank you for being our guest during your journey. We certainly appreciate the comments and feedback. When you are passing through the Danville area, please consider stay with us again.

6/10 Okay

Dave

Stayed 1 night in Nov 2023
Response from Karen on Dec 20, 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and guests in the future.We hope that when you are traveling through the Danville area, you will come and stay with us again.

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Karen on Nov 19, 2023
Thank you for the review and comments. We are so happy that you had a great experience and we hope that you will return to our property when you visit the Danville area. Our staff takes a great deal of pride and ownership in the hotel and it shows.Thanks once again.

10/10 Excellent

Greg

Stayed 1 night in Nov 2023
Response from Karen on Dec 7, 2023
We appreciate you taking the time to review and comment on our hotel.We hope that you will once again choose our hotel when visiting the Danville area.

10/10 Excellent

Abenaa

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast, clean and spacious rooms, friendly staff
Stayed 2 nights in Nov 2023
Response from Karen on Nov 15, 2023
We appreciate you taking the time to review and comment on our hotel. We hope that you will once again choose our hotel when traveling through the Danville area.

8/10 Good

gene

Stayed 1 night in Nov 2023
Response from Karen on Dec 1, 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and guests in the future.We hope that when you are visiting the Danville area, you will come and stay with us again.Thank you

10/10 Excellent

dan

Stayed 1 night in Nov 2023
Response from Karen on Nov 24, 2023
Thank you for being our guest during your journey. We certainly appreciate the comments and feedback. When you are traveling through the Danville area, please consider staying with us again.

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Karen on Oct 23, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and guests in the future.We hope that when you are visiting the Danville area you will come and stay with us again.

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Oct 2023
Response from Karen on Oct 24, 2023
We appreciate you taking the time to review us and we would like to apologize about your experience at our hotel. We will be addressing the issues that scored low in the survey.We do hope that you will stay with us again as you are traveling through the Danville area.

10/10 Excellent

Leroy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place and Customer Service
Overall it was a very nice stay, the lady at the front desk was awesome very friendly and polite and knowledgeable. Outstanding on customer Service, very rare to find outstanding customer service! The breakfast was also excellent! The ladies were on top of refilling all the stations, and house keeping was on top of keeping everything clean. You should be very proud of all your staff that worked on 10/21 and 10/22/23. I will be back in the spring of 2024
Stayed 1 night in Oct 2023
Response from Karen on Oct 23, 2023
Thank you for your review and comments. We are so happy that you had a great experience and we hope that you will return to our property when you visit the Danville area. Our staff takes a great deal of pride and ownership in the hotel and it shows.Thanks once again.

8/10 Good

karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Knoebels convenience
One night stay for Knoebels. Hotel is about 15 min away. clean, comfortable, spacious rooms and quiet. Not far from Friendlys, 2 miles to a Perkins, and near McDonalds. Not much else around,
Stayed 1 night in Oct 2023
Response from Karen on Oct 31, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and guests in the future.We hope that when you are visiting the Danville area, you will come and stay with us again.

10/10 Excellent

Lauren

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only upset I have was the pool was not running. The front desk staff was super nice! Room was very clean, bed was super comfortable. Feel its a little overpriced especially without the pool but a great stay. Would definitely stay again!
Stayed 1 night in Oct 2023
Response from Karen on Oct 22, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay,(bed, food, staff) and how we can improve, (pool closure) you are helping us provide a superior experience for you and guests in the future.We hope that when you are visiting the Danville area, you will come and stay with us again.

8/10 Good

Robert

Stayed 1 night in Oct 2023
Response from Karen on Nov 9, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and guests in the future. When you are visiting the Danville area, please come and stay with us again.

8/10 Good

Valerie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Karen on Oct 20, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and guests in the future.We hope that when you are visiting the Danville area you will come and stay at our hotel again.

10/10 Excellent

barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Very clean.
Stayed 2 nights in Oct 2023
Response from Karen on Oct 17, 2023
We appreciate your review and comments. Our staff takes a tremendous amount of pride in their service, the property, and most importantly our guests. Thank you and we hope you choose us again when visiting the Danville area.

10/10 Excellent

Karin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Covered bridge festival stay
Very clean hotel. Friendly staff. Breakfast was ok except area for breakfast very small and congested, limited seating.
Stayed 1 night in Oct 2023
Response from Karen on Oct 11, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and guests in the future.We hope that when you are visiting the Danville area, you will come and stay with us again.

10/10 Excellent

Robert

Stayed 1 night in Oct 2023
Response from Karen on Oct 29, 2023
Thank you for the review and comments. We are so happy that you enjoyed your stay and we hope that you will return to our property when you visit the Danville area.Thank you again.

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great quiet place to stay morning breakfast is a plus. Nothing special but great bang for your buck. Bed pillows were comfortable and was able to watch Monday Night football. Staff was very nice and accommodating. Would definitely stay here again in the future if I’m in Danville.
Stayed 2 nights in Oct 2023
Response from Karen on Oct 6, 2023
Thank you for your review and comments. We are so happy that you enjoyed your stay and we hope that you will return to our property when you visit the Danville area again.Thanks once again.

10/10 Excellent

Jonell

Travelled with family, Business traveller
Liked: Amenities
Room was very clean. Beds were comfortable. Quiet. Only complaint, water pressure in shower was very low.
Stayed 1 night in Oct 2023
Response from Karen on Oct 6, 2023
Thank you for completing the survey about your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and guests in the future.We hope that when you are visiting the Danville area you willl come and stay with us again.