Title: Wasserbahn Waterpark Smock Hotel & Resort - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Wasserbahn Waterpark Smock Hotel & Resort Travelers relax in the spa tub before enjoying the water park, explore nearby attractions via shuttle, and savor wines from the on-site winery. ## Photo gallery for Wasserbahn Waterpark Smock Hotel & Resort ![3 indoor pools, outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas - Wasserbahn Waterpark Smock Hotel & Resort (Williamsburg)](https://images.trvl-media.com/lodging/1000000/20000/15400/15308/2381c965.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Banquet hall - Wasserbahn Waterpark Smock Hotel & Resort (Williamsburg)](https://images.trvl-media.com/lodging/1000000/20000/15400/15308/2948ae53.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Golf - Wasserbahn Waterpark Smock Hotel & Resort (Williamsburg)](https://images.trvl-media.com/lodging/1000000/20000/15400/15308/w2000h1332x0y2-1df37505.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Water park - Wasserbahn Waterpark Smock Hotel & Resort (Williamsburg)](https://images.trvl-media.com/lodging/1000000/20000/15400/15308/2b944fa4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Water park - Wasserbahn Waterpark Smock Hotel & Resort (Williamsburg)](https://images.trvl-media.com/lodging/1000000/20000/15400/15308/1f5014b7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Amana Colonies National Historic Landmark, Smock Hotel & Resort offers a complimentary self-serve breakfast, an 18-hole golf course, spa tub, three indoor pools, an outdoor pool with waterslide, a poolside bar, and a winery with attentive staff. ## Reviews 6.8 ## Popular amenities - Pool - Hot tub - Breakfast included - Pet friendly - Parking included - Free WiFi ## Room options ### Check availability for these dates Tonight [Dec. 27 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=15308&PinnedHotelID=15308&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=15308&PinnedHotelID=15308&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 28 - Dec. 29](https://www.expedia.ca/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=15308&PinnedHotelID=15308&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=15308&PinnedHotelID=15308&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=15308&PinnedHotelID=15308&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=15308&PinnedHotelID=15308&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=15308&PinnedHotelID=15308&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=15308&PinnedHotelID=15308&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds 1 bed 2 beds Showing 7 of 7 rooms ### Deluxe Suite, Multiple Beds ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Refrigerator Flat-screen TV Blackout drapes/curtains Separate bedroom - 1 bedroom - Sleeps 6 - 2 Queen Beds and 1 Double Sofa Bed ### Family Room ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Refrigerator Flat-screen TV Blackout drapes/curtains Hair dryer - Sleeps 10 - 4 Queen Beds and 2 Twin Beds ### Family Suite ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Refrigerator Flat-screen TV Blackout drapes/curtains Separate bedroom - 1 bedroom - Sleeps 4 - 2 Twin Beds and 1 Queen Bed ### Family Suite ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Refrigerator Flat-screen TV Blackout drapes/curtains Separate bedroom - 1 bedroom - Sleeps 8 - 2 Twin Beds, 1 King Bed and 1 Queen Bed ### Standard Room, 1 King Bed ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Refrigerator Flat-screen TV Blackout drapes/curtains Hair dryer - Sleeps 3 - 1 King Bed ### Room, 2 Queen Beds ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Refrigerator Flat-screen TV Blackout drapes/curtains Hair dryer - Sleeps 4 - 2 Queen Beds ### Room, 1 King Bed ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Refrigerator Flat-screen TV Blackout drapes/curtains Hair dryer - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FWilliamsburg-Hotels-Wasserbahn-Waterpark-Smock-Hotel-Resort.h15308.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FWilliamsburg-Hotels-Wasserbahn-Waterpark-Smock-Hotel-Resort.h15308.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C41.68536%2C-91.91238&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=7gESasOKJGelStZjDgNLOGUVMe0=) 2211 U Avenue, Williamsburg, IA, 52361 #### What's nearby - Outlets Williamsburg \- 6 min drive \- 11.2 km - I-80 Wildlife Management Area \- 8 min drive \- 16.8 km - Williamsburg Town Square \- 9 min drive \- 14.3 km - Amana Colonies National Historic Landmark \- 10 min drive \- 17.0 km - Amana Colonies \- 13 min drive \- 21.1 km #### Getting around - Eastern Iowa Airport (CID) - 33 min drive #### Restaurants - ‪Casey's General Store - ‬7 min drive - ‪McDonald's - ‬7 min drive - ‪Casey's General Store - ‬9 min drive - ‪The Raider Drive-In - ‬9 min drive - ‪Arby's - ‬7 min drive ## About this property ### Wasserbahn Waterpark Smock Hotel & Resort Family-friendly hotel near Amana Colonies National Historic Landmark You can look forward to free self-serve breakfast, a golf course, and an attached winery at Wasserbahn Waterpark Smock Hotel & Resort. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as free water park access and a poolside bar. You'll also find perks like: - 3 indoor pools and an outdoor pool, along with a waterslide, pool umbrellas, and a lifeguard on site - Free self parking and extended parking - An area shuttle, express check-out, and ATM/banking services - Luggage storage, tour/ticket assistance, and 1 meeting room Room features All 144 individually furnished rooms include comforts such as air conditioning, in addition to amenities like free WiFi. More conveniences in all rooms include: - Free toiletries and hair dryers - Flat-screen TVs with premium channels - Refrigerators, coffee/tea makers, and daily housekeeping ## Similar properties ![Interior entrance](https://images.trvl-media.com/lodging/93000000/92270000/92260600/92260588/9f97cd59.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Literary Hotel Solon - Spa - Parking included - Free WiFi - Air conditioning 8.0 Very good 23 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=92260588&PinnedHotelID=92260588&HadPinnedHotel=true®ionId=-1&adults=2) ![Smart TV, fireplace, DVD player, books](https://images.trvl-media.com/lodging/90000000/89760000/89754800/89754739/cff8c375.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Must Stay- Gorgeous Secluded Log Cabin! 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Better than staying with family! 😉 Wellman - Kitchen - Washer - Dryer - Pet friendly 10 Exceptional 46 reviews CA $92 CA $126 total includes taxes & fees Jan 2 - Jan 3, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=100778571&PinnedHotelID=100778571&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/117000000/116980000/116976900/116976884/cabdfc8b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cozy Retreat 1-bedroom house in lovely Cedar Rapids with WiFi, AC Cedar Rapids - Kitchen - Washer - Dryer - Air conditioning 8.0 Very good 1 review CA $142 CA $213 total includes taxes & fees Dec 28 - Dec 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=116976884&PinnedHotelID=116976884&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Free in-room WiFi has a 5-device limit - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Area shuttle - Free extended parking on site - Free RV/bus/truck parking on site - Limited onsite self parking - Wheelchair-accessible parking and van parking available ### Food and drink - Free self-serve breakfast available daily 6:00 AM to 10:30 AM - A bar/lounge - A coffee shop/cafe - A poolside bar - A restaurant - Snack bar/deli ### Things to do - 18-hole golf course - 3 indoor pools - Arcade/game room - Art gallery - Children's pool - Free water park - Gym - Hot tub - Mini golf - Outdoor pool - Playground - Waterslide - Winery ### Family friendly - 3 indoor pools - Arcade/game room - Children's games - Children's pool - Free water park access - In-room refrigerator - Laundry facilities - Lifeguards on site - Mini golf - Outdoor pool - Playground - Snack bar/deli - Waterslide ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) - Multilingual staff - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Business services - Business center - Computer station - Meeting room ### Outdoors - Garden - Picnic area - Pool umbrellas - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Handrails in stairways - Lever door handles - Phone accessibility kit - Stair-free path to entrance - Upper floors accessible by stairs only - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible van parking - Wheelchairs on site ### More - 2 floors - Ballroom - Lifeguards ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - Flat-screen TV with premium cable channels ### Food and drink - Coffee/tea maker - Limited room service - Refrigerator ### More - Air conditioning - Connecting rooms available - Free local calls - Individual decor - Individual furnishings - Iron/ironing board - Phone - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 2:30 AM Early check-in subject to availability Early check-in fee: USD 25.00 Late check-in subject to availability Minimum check-in age: 21 ### Check-out Check-out before 11 AM Contactless check-out available Late check-out subject to availability Late check-out fee: USD 25.00 Express check-out available ### Special check-in instructions Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 25.00 per accommodation, per night Service animals are welcome, and are exempt from fees Welcoming dogs only 2 total pets Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation An off-leash area is available ### Children and extra beds Children are welcome Rollaway/extra beds are not available ### Property payment types ## Important information ### Optional extras - Pet fee: USD 25.00 per accommodation, per night - Service animals are exempt from fees - Early check-in fee: USD 25.00 (subject to availability) - Late check-out fee: USD 25.00 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation Guests must contact this property in advance to reserve cribs/infant beds This property accepts credit cards, debit cards, and cash Parties and events are allowed on site This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) Masks are required at the property for guests without COVID-19 vaccination Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention This property does not have elevators Pool access available from 9:00 AM to 9:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Alcohol is not permitted at this property Free in-room WiFi has a 5-device limit Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision ### Property is also known as Ramada Williamsburg Wasserbahn Waterpark Hotel Ramada Wasserbahn Waterpark Hotel Ramada Wyndham Williamsburg Wasserbahn Waterpark Hotel Ramada Wasserbahn Waterpark Clarion Inn Amana Colonies And Wasserbahn Waterpark Hotel Amana Ramada Williamsburg And Wasserbahn Waterpark Iowa Ramada Wyndham Wasserbahn Waterpark Hotel Ramada Wyndham Williamsburg Wasserbahn Waterpark Ramada Wyndham Wasserbahn Waterpark Clarion Inn Amana Colonies Wasserbahn Waterpark Resort Wasserbahn Waterpark Smock & Wasserbahn Waterpark Smock Hotel & Resort Hotel Ramada by Wyndham Williamsburg Wasserbahn Waterpark Wasserbahn Waterpark Smock Hotel & Resort Williamsburg Wasserbahn Waterpark Smock Hotel & Resort Hotel Williamsburg ## Frequently asked questions ### Does Wasserbahn Waterpark Smock Hotel & Resort have a pool? ### Is Wasserbahn Waterpark Smock Hotel & Resort pet-friendly? ### How much is parking? ### What time is check-in at Wasserbahn Waterpark Smock Hotel & Resort? ### What time is check-out at Wasserbahn Waterpark Smock Hotel & Resort? ### Where is Wasserbahn Waterpark Smock Hotel & Resort located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Wasserbahn Waterpark Smock Hotel & Resort Reviews 6.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.2 Cleanliness ### 7.4 Location ### 7.4 Staff & service ### 5.2 Eco-friendliness ### 6.2 Property conditions & facilities 10 - Excellent 159 8 - Good 250 6 - Okay 194 4 - Poor 131 2 - Terrible 85 ## Reviews ### 2/10 Terrible #### Verified traveller Mar 1, 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel is dirty, loud and rude staff. Water park was dirty, cold and the lifeguards were a joke. ##### Verified traveller Stayed 1 night in Feb 2021 ### 2/10 Terrible #### Hannah Mar 21, 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort up and closed ##### Hannah Stayed 2 nights in Mar 2022 ### 2/10 Terrible #### Diane Jan 17, 2022 Liked: Staff & service, amenities Disliked: Cleanliness We booked for a Saturday stay. The water was freezing, fuzz and hair were floating in the hot tub. They double booked our room so we had to wait for another one. The heater in our room didn’t work right and when I went to take a shower there was hair on the wall in the shower. Needles to say we won’t be back ##### Diane Stayed 1 night in Jan 2022 ### 6/10 Okay #### Verified traveller Dec 5, 2021 Liked: Staff & service #### … The hot tub was not working, again, upon our 2nd family trip/stay. We had no in-hotel access to ice or amenities, without going outdoors, and entering back into the main portion of the hotel. And there was no in-room telephone, with which to contact the main desk, or anyone at all. ##### Verified traveller Stayed 1 night in Dec 2021 ### 6/10 Okay #### Lee Nov 27, 2021 Liked: Cleanliness Disliked: Amenities, property conditions & facilities Waterpark was great for grandkids. Things were not kept well-stocked ##### Lee Stayed 1 night in Nov 2021 ### 4/10 Poor #### rebecca Nov 14, 2021 Disliked: Cleanliness, amenities, property conditions & facilities So not worth the money I paid. Dark, dingy, poor lighting in and out. I almost thought the hotel was closed ##### rebecca Stayed 1 night in Nov 2021 ### 4/10 Poor #### Steve Nov 8, 2021 Disliked: Property conditions & facilities, room comfort No internet and rundown ##### Steve Stayed 1 night in Nov 2021 ### 6/10 Okay #### Cameron Nov 7, 2021 Disliked: Property conditions & facilities Price was reasonable however the property is in poor condition. They are under a remodel however it appears that has been going on for a long time with little progress. The continental breakfast food is a bar, with everything else to purchase only. At one time this place had to be awesome, just not kept up as quickly as it went downhill. Also very limited staff so if you need anything plan on just going to the front desk. ##### Cameron Stayed 1 night in Nov 2021 ### 6/10 Okay #### Sandra Oct 19, 2021 Disliked: Cleanliness, property conditions & facilities, room comfort #### Will never stay at this property again. The water park was wonderful however the condition of the hotel was horrendous. Trash everywhere, mattresses in the hallway, dead flies on the window sill, door key pad to building was not working so it was not secure. I understand covid changed type of breakfast served however there was no cream for coffee. For the conditions, $160 was way overpriced, more like a $29 property. ##### Sandra Stayed 1 night in Oct 2021 ### 6/10 Okay #### Mellony Oct 18, 2021 Liked: Cleanliness The breakfast was a joke…. ##### Mellony Stayed 2 nights in Oct 2021 ### 4/10 Poor #### Verified traveller Oct 5, 2021 Disliked: Cleanliness, property conditions & facilities #### kinda dissapointed Actual Room was clean and decent. Free breakfast was a few choices of granola bars/packaged pastries/yogurt supposed to be in fridge, but out all three days/ fruit cups, but no spoons, no napkins (even when asked) Lobby restrooms were obviously not cleaned the three days we were there. Not sure how long they have been under the new management, but I was hoping things would have improved as we go the colonies every year at this time. They seemed to be short staffed. ##### Verified traveller Stayed 3 nights in Oct 2021 ### 2/10 Terrible #### ashley Sep 7, 2021 Disliked: Cleanliness, property conditions & facilities Property is poorly maintained. Shower not clean. Musty dingy smell everywhere ##### ashley Stayed 2 nights in Sep 2021 ### 6/10 Okay #### Carolann Sep 7, 2021 It was okay. Pool and hot tub was nice. Hotel staff were decent. Breakfast was bland and i get covids going on but it could have been better. Game room amny games were busted and our room had no microwave. ##### Carolann Stayed 1 night in Sep 2021 ### 4/10 Poor #### Lara Aug 2, 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not for 150.00 There is no elevator and majority of the building looks in poor repair, I'm not sure if this was in the middle of a remodel? Half of the outlets in the room didn't work but apparently they are run by a light switch which would've been more helpful at check-in rather than check-out. The "waterpark" was about half the size pictured and the 2 waterslides weren't monitored by lifeguards, just a TV. Hot tub was nice but overall we've stayed in significantly nicer for less/same cost. Stayed for a girls night out but I wouldn't come back with my kids. ##### Lara Stayed 1 night in Jul 2021 ### 2/10 Terrible #### carla Aug 1, 2021 Disliked: Staff & service, property conditions & facilities, room comfort #### Not at all as the website said Staff wasnt friendly. No restraunt or room service. Bar only open 3 days. Breakfast was a joke. Building clearly in need if repair. It was not worth the amount i paid. Will never stay there again ##### carla Stayed 5 nights in Jul 2021 ### 10/10 Excellent #### Verified traveller Jul 31, 2021 Liked: Cleanliness, staff & service, amenities . ##### Verified traveller Stayed 1 night in Jul 2021 ### 4/10 Poor #### Verified traveller Jul 30, 2021 Disliked: Property conditions & facilities The workers were friendly, however when checked in, was checked in to a room that someone was still in and moved to a room where air conditioning was not working properly, when noticed the air wasn't cooling correctly, called the front desk and was just told. Sorry, asked for a fan, was told sorry there aren't any...was outside to cool off at 3am..my children and I went for a relaxing getaway and couldn't sleep from the room being so hot! ##### Verified traveller Stayed 1 night in Jul 2021 ### 6/10 Okay #### Jordan Jul 26, 2021 Disliked: Cleanliness Room was nothing great hotel overall was pretty dirty but the kids had fun playing in the pool. ##### Jordan Stayed 1 night in Jul 2021 ### 6/10 Okay #### Verified traveller Jul 21, 2021 Disliked: Property conditions & facilities #### Disappointed I booked this as a family trip for my little kids because of the water park. Checked in right at 3:00 p.m. only to find out the water park closed 30 minutes before that and was going to be down for days. The hotel was not worth the money as the rooms were dingy and the beds were uncomfortable. ##### Verified traveller Stayed 1 night in Jul 2021 ### 6/10 Okay #### Verified traveller Jul 20, 2021 Disliked: Property conditions & facilities The pool area was okay but could have been cleaner. The Wi-Fi did not work and if you advertise free Wi-Fi it would be a good idea to have it. The play ground equipment was in very bad repair to the point of dangerous. ##### Verified traveller Stayed 1 night in Jul 2021 ### 4/10 Poor #### Verified traveller Jul 18, 2021 Disliked: Cleanliness, property conditions & facilities Building was falling apart. Do not recommend ##### Verified traveller Stayed 1 night in Jul 2021 ### 2/10 Terrible #### Verified traveller Jul 16, 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel was terrible. No working TV, internet did not work, light out in bathroom and bathroom on general was terrible. Asked for late check out and night manager said that was ok. Cleaning staff started at 10 am to get us out. They came back 4 times before noon. Worst hotel that I have ever been in. Will never stay there again. ##### Verified traveller Stayed 1 night in Jul 2021 ### 4/10 Poor #### Verified traveller Jul 10, 2021 Disliked: Cleanliness, amenities, property conditions & facilities I was extremely excited to return to this property as I have been coming here since I was a child. The last time I stayed, prior to this trip, was 2015\. I could not be more shocked by what I found. To begin with, there is no on site restaurant as stated on the website. There used to be a fantastic restaurant serving all three meals. Now there is a bar, gambling machines, and a pool table. When I asked the bar tender (the most helpful and kind staff member we encountered by FAR during our stay) she shared with us the restaurant was closed. The website only mentions "there will be a limited number of first floor rooms available to reserve due to property renovations". Next, I attempted numerous times to connect to the WiFi. The front desk attendant working at the time, approximately 3:00-4:00 on Wednesday,7/7/2021, could not have been less helpful. I was told that the general manager, Stephanie Stevenson, was in a corporate meeting and "under no circumstances could she be disturbed per Ramada Corporate policy". When I emailed Ms. Stevenson, she replied promptly, however she stated that "I know sometimes different devices will not connect to it (i.e. WiFi). We have no idea why this is but we have been working hard to find out. However we do offer a computer up front". Finally, guests were being allowed to have children swimming in the pool in their underwear until I brought it to the lifeguards attention. These were incredibly disappointing accommodations to say the least. ##### Verified traveller Stayed 2 nights in Jul 2021 ### 2/10 Terrible #### Julie Jun 16, 2021 Disliked: Property conditions & facilities, room comfort #### Skip! There was an all out fight outside our window at 3 AM. The phone to call down to the lobby did not work. The wifi did not work. Very dated decor. Would not recommend staying here ##### Julie Stayed 1 night in Jun 2021 ### 6/10 Okay #### Amy Jun 14, 2021 Liked: Staff & service, room comfort #### Just okay I realize renovations are being done, but I think that the room prices should god down until they are completed. I feel like my room I stayed in was one of the renovated ones, but feel like it wasn’t done well. A liner on the tub was placed over the old one. While in the shower it felt and sounded like I was on a waterbed. No fan in the bathroom. A new fridge is needed. The potential is there with this resort, but not in its current state. ##### Amy Stayed 1 night in Jun 2021 ## Expedia's Latest Trends ### Hotels > [Seneca Allegany Resort & Casino](https://www.expedia.ca/Salamanca-Hotels-Seneca-Allegany-Resort-Casino.h2238839.Hotel-Information) > > [Great Wolf Lodge Pocono Mountains, PA](https://www.expedia.ca/Scotrun-Hotels-Great-Wolf-Lodge-Pocono-Mountains.h1371449.Hotel-Information) > > [C'mon Inn Hotel & Suites](https://www.expedia.ca/Grand-Forks-Hotels-Cmon-Inn-Hotel-Suites.h1510580.Hotel-Information) > > [Great Wolf Lodge Sandusky OH](https://www.expedia.ca/Sandusky-Hotels-Great-Wolf-Lodge-Sandusky-OH.h1183594.Hotel-Information) > > [Darien Lake Lodge on the Lake ](https://www.expedia.ca/Corfu-Hotels-Darien-Lake-Lodge-On-The-Lake.h13279584.Hotel-Information) > > [La Quinta Resort & Club, Curio Collection by Hilton](https://www.expedia.ca/Palm-Springs-Hotels-La-Quinta-Resort-Club.h10916.Hotel-Information) > > [The Brook at Turning Stone Resort Casino](https://www.expedia.ca/Utica-Hotels-Turning-Stone-Resort-And-Casino.h1684407.Hotel-Information) > > [Bavarian Inn of Frankenmuth](https://www.expedia.ca/Saginaw-Hotels-Bavarian-Inn-Of-Frankenmuth.h9809515.Hotel-Information) > > [The Trail in Adams - Berkshires’ Art Hotel](https://www.expedia.ca/Adams-Hotels-Topia-Inn-An-Organic-Oasis.h12259511.Hotel-Information) > > [Isla Bella Beach Resort & Spa](https://www.expedia.ca/Marathon-Hotels-Isla-Bella-Beach-Resort-Spa.h24101706.Hotel-Information) > > [Isle Casino Hotel - Waterloo - A Caesars Rewards Destination](https://www.expedia.ca/Waterloo-Hotels-Isle-Casino-Hotel-Waterloo.h1829121.Hotel-Information) > > [Six Flags Great Escape Lodge & Indoor Waterpark](https://www.expedia.ca/Lake-George-Hotels-Six-Flags-Lodge-Indoor-Waterpark.h1385446.Hotel-Information) > > [Riviera Resort Palm Springs](https://www.expedia.ca/Palm-Springs-Hotels-Margaritaville-Resort-Palm-Springs.h26011.Hotel-Information) > > [Hilton Grand Vacations Club Kings’ Land Waikoloa](https://www.expedia.ca/Waikoloa-Hotels-Kings-Land-By-Hilton-Grand-Vacations.h2303745.Hotel-Information) > > [The Westin Rancho Mirage Golf Resort & Spa](https://www.expedia.ca/Palm-Springs-Hotels-The-Westin-Mission-Hills-Golf-Resort-Spa.h4124.Hotel-Information) > > [Fairmont Orchid](https://www.expedia.ca/Kamuela-Hotels-Fairmont-Orchid.h25190.Hotel-Information) > > [Tulalip Resort Casino](https://www.expedia.ca/Everett-Hotels-Tulalip-Resort-Casino.h2161524.Hotel-Information) > > [The Breakers Palm Beach](https://www.expedia.ca/Palm-Beach-Hotels-The-Breakers-Palm-Beach.h8479.Hotel-Information) > > [The Westin Desert Willow Villas, Palm Desert](https://www.expedia.ca/Palm-Springs-Hotels-The-Westin-Desert-Willow-Villas.h3304313.Hotel-Information) > > [Hyatt Vacation Club at Desert Oasis](https://www.expedia.ca/Palm-Springs-Hotels-Welk-Resorts-Palm-Springs.h1140793.Hotel-Information) > > [Akwesasne Mohawk Casino Resort and Players Inn](https://www.expedia.ca/Hogansburg-Hotels-Akwesasne-Mohawk-Casino-Resort.h6009138.Hotel-Information) > > [Harrah’s Laughlin - A Caesars Rewards Destination](https://www.expedia.ca/Laughlin-Hotels-Harrahs-Laughlin-Hotel-Casino.h43310.Hotel-Information) > > [Shooting Star Casino & Hotel](https://www.expedia.ca/Thief-River-Falls-Hotels-Shooting-Star-Casino-Hotel.h28874246.Hotel-Information) > > [Canad Inns Destination Center Grand Forks](https://www.expedia.ca/Grand-Forks-Hotels-Canad-Inns-Destination-Center-Grand-Forks.h1713856.Hotel-Information) > > [JW Marriott Desert Springs Resort & Spa](https://www.expedia.ca/Palm-Springs-Hotels-JW-Marriott-Desert-Springs-Resort-Spa.h17123.Hotel-Information) > > [Hilton Waikoloa Village](https://www.expedia.ca/Waikoloa-Hotels-Hilton-Waikoloa-Village.h19640.Hotel-Information) > > [Angel Of The Winds Casino Resort](https://www.expedia.ca/Everett-Hotels-Angel-Of-The-Winds-Casino-Resort.h9689970.Hotel-Information) > > [Marriott's Shadow Ridge I-The Villages](https://www.expedia.ca/Palm-Springs-Hotels-Marriotts-Shadow-Ridge.h853695.Hotel-Information) > > [Semiahmoo Resort Golf & Spa, Trademark Collection by Wyndham](https://www.expedia.ca/Bellingham-Hotels-Semiahmoo-Resort-Golf-Spa.h13986.Hotel-Information)