William Borden Vacation Packages

Upon entering our room, it was evident that the accommodations could benefit from a renovation. The visible wear and tear suggested that the room hadn't been updated in some time. Additionally, the room's temperature control proved to be inadequate, with the air remaining hot and humid throughout our stay. Despite contacting the front desk to report the issue, the technician dispatched simply checked the air vent and did not address the underlying problem. While we appreciated the prompt and courteous shuttle service, the overall condition of the room fell short of our expectations for the price point. Consequently, we will likely choose a different accommodation for future stays.

Wonderful staff and luxurious facilities. Every need was met, and exceeded expectations! Will definitely recommend this hotel to anyone staying in the area, especially those attending a performance at the Alley.

Older property in need of TLC. Staff was excellent/wonderful. Hyatt in order to lower their room prices has begun to charge a high amount to compensate. We'll stay where parking is free (no hidden fees).