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Reviews of Sunset Pines Resort

Sunset Pines Resort
W9210 Rock Creek Rd., Willard, WI

Reviews

9.4

Exceptional

Rating 10 - Excellent. 42 out of 52 reviews" "
Rating 8 - Good. 6 out of 52 reviews" "
Rating 6 - Okay. 1 out of 52 reviews" "
Rating 4 - Poor. 2 out of 52 reviews" "
Rating 2 - Terrible. 1 out of 52 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Heather

Liked: Cleanliness, room comfort
Beautiful
The cabin was beautiful as well as the grounds. I wish we would have gotten to enjoy it more. We had a hard time finding it as we didn’t get there until we’ll after dark. GPS did not work out there. We will be staying again.
Stayed 2 nights in Oct 2023
Response from Molly on Nov 1, 2023
Thank you for your review. We hope to have you again!

10/10 Excellent

Patricia

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The cabin is beautiful with lots of extras. Had a wonderful week and will be back.

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We lived staying here!
Stayed 2 nights in Sep 2022

10/10 Excellent

Norma

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
An amazingly quiet and beautiful place! If want to get away from the city, to rest, relax and enjoy the scenery - this is the place you want to stay at!
Stayed 4 nights in May 2022
Response from Management on Jun 6, 2022
Thank you for your review. We hope to have you again in the future.

2/10 Terrible

karen

Stayed 1 night in May 2022

10/10 Excellent

Tammie

Stayed 1 night in Apr 2022

4/10 Poor

Talbot de St.

Travelled with pets, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I really love how private this property is. I had a great time hiking in nearby forests with my friend and dog and then coming back to warm up in front of the fireplace. The only issue with our stay was that the cabin was not ready when we got there. The property manager responded within an hour though, so we were not delayed much. We stayed here last year as well and had no issues then.
Stayed 2 nights in Jan 2022
Response from Manager on Jan 17, 2022
I am sorry you were not satisfied with your arrival and about the misinformation with your reservation. I hope you enjoyed your complimentary extended check out time and hope to have you again in the future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Wonderful place to stay. We had our family Thanksgiving there. Perfect set up.
Stayed 3 nights in Nov 2021
Response from Manager on Dec 9, 2021
We are glad you enjoyed your stay and hope to have you again in the future. Thank you for your feedback.

10/10 Excellent

Luv

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Oct 2021

8/10 Good

Luv

Liked: Cleanliness, amenities
Excellent property with a pond view very tranquil. Wish they had a washer dryer and better beds
Stayed 5 nights in Sep 2021
Response from Management on Sep 20, 2021
Thank you for staying with us, we are glad you enjoyed your stay. We will assess the mattresses and I would be happy to give you directions to the nearest laundry mat during a future stay. Hope to have you back in the future.

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The cabin i stayed at was not what was advertised, very dissapointing. Thr bathroom looked disgusting like a stereotypical subway bathroom that hasnt been cleaned. To add to the mix some people just showed up and asked me to move stuff so they could access the property while i was on my vacation. The firepit was 10 feet from a massive eyesore of an aircondition/heater. Outside there was also a very very loud radiator. In the window frames there are layers of bugs, made me want to gag when i opened the window for some fresh air. Will not be recommending or returning this "resort", if you can even call it that, to anyone.
Stayed 2 nights in Jul 2021
Response from Management on Jul 22, 2021
I am sorry you did not enjoy your stay. Your vehicle was parked in front of our storage building and we needed access as we have a fundraising event for our non-profit this weekend, so I apologize for the inconvenience. We will look into the noise that you heard while you were outside and discuss the bug issue with our housekeeping. Thank you for your review.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Comfortable and Peaceful
The cabin was exeptionally clean inside as were the appliances and cookware. Plenty of towels and washcloths. Very peaceful location. The only thing was the lawn around the cabin was in dire need of mowing.
Stayed 2 nights in May 2021
Response from Management on Jun 8, 2021
Thank you for your response. The lawn definitely needed attention. We typically have lawn care every Wednesday and Thursday, but unfortunately it rained the whole week prior to your stay. I hope you were able to enjoy your stay despite the lawn and we hope to have you again in the future!

10/10 Excellent

Tasha

Travelled with family
Liked: Cleanliness, room comfort
Annual Retreat
We have stayed here for 2 years in a row in the spring, and we plan on making it an annual stay. Wonderfully peaceful area with plenty of wildlife.
Stayed 3 nights in May 2021
Response from Management on Jun 1, 2021
Thank you for choosing us! We are glad you had a great time. We look forward to having you in the future.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful, beautiful, and clean cabin. Loved it!
Stayed 2 nights in May 2021
Response from Manager on May 17, 2021
We are glad you enjoyed your stay! Hope to have you again in the future.

8/10 Good

Chante

Liked: Cleanliness, room comfort
Home away from home
Overall it was a good time, people were nice, hard to find stores but we managed to find a Cenex and pretty much carried everything!.....Fishing, play ground, a lot of space
Stayed 3 nights in May 2021
Response from Manager on May 12, 2021
Thank you for your review. We hope to have you again in the future!

10/10 Excellent

Jannet

Liked: Cleanliness, room comfort
Dog Friendly
Great find! Relaxing stay, clean and cozy cabin. The location is short drive to many scenic hiking trails. Plenty of bird watching at the cabin and gorgeous sunsets. Our dog Diesel was having so much fun that he didn't want to leave (:
Stayed 2 nights in Apr 2021
Response from Manager on May 12, 2021
Thank you for your review. We are happy you enjoyed your time with us. Hope to have you again in the future!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
nice place off the beaten trail. Enjoyed nice view of pond. Wonderful open space.
Stayed 3 nights in Apr 2021
Response from Manager on Apr 18, 2021
We are glad you enjoyed your time with us. Hope to see you again!

10/10 Excellent

Kyle

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2021
Response from Molly on Mar 22, 2021
Thank you for your review. We hope to have you again soon.

10/10 Excellent

Nancy P.

Liked: Cleanliness
Enyed our stay
Very clean. Comfy beds and everything you need for your stay.
Stayed 4 nights in Feb 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was our first time staying here and it was a relaxing cabin with a wonderful winter view. This was a family trip, so of course the kids also liked it that WIFI was available. I also liked it because the area was secluded and quiet.
Stayed 2 nights in Feb 2021
Response from Management on Feb 23, 2021
We are glad you enjoyed your stay. Thank you for choosing us. Hope to see you again.

10/10 Excellent

Tadd P.

Liked: Cleanliness
Nice Place
Great place to relax and we had a great time!!!
Stayed 2 nights in Sep 2020

10/10 Excellent

RD, Wisconsin

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great fireplace! and location to the lake. Very enjoyable weekend.
Stayed 2 nights in Sep 2020
Response from Molly on Sep 19, 2020
Thank you for your review. We are glad you enjoyed your stay. Hope you are able to come again.

10/10 Excellent

Ron H.

Liked: Cleanliness
Loved It
5 stars all around

10/10 Excellent

Brian Z.

Liked: Cleanliness
Very Relaxing
It was a beautiful setting very secluded and comfortable cabin everything we wanted it was. And very reasonably priced. Kids did not want to leave we did not get sick of each other as we had enough room and we were in a beautiful area it was everything we wanted.

10/10 Excellent

Verified traveller

Amazing time !!!!! Will def be back
Stayed 2 nights in Aug 2020
Response from Molly - Manager on Sep 1, 2020
So glad you have a great time. We hope to have you again in the future. Thank you.

10/10 Excellent

Ford, Manitowoc

Travelled with family and small children
Liked: Cleanliness, amenities
Easy check in and nice cabin. Everything was clean and just as stated. The fishing pond is catch and release, but the kids didn’t care. We caught 58 fish in three days! Very quiet and in the middle of no where, so make sure you have what you need. Also, it’s about ten miles of gravel road to get there, so it’s pretty dusty.
Stayed 3 nights in Aug 2020
Response from Molly - Manager on Aug 10, 2020
Thank you for your feedback. We are glad you had a nice stay. Hope to have you again in the future.

10/10 Excellent

Alishia, New Glarus, WI

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
Awesome place. Will come back with my family again. Loved the private pond.
Stayed 2 nights in Jul 2020
Response from Management on Jul 7, 2020
We are happy you enjoyed your stay with us. We look forward to having you back!

10/10 Excellent

Julia W.

Liked: Cleanliness
Great Cabin
Spacious cabin over looking beautiful country side, lake, and garden. Definitely going to visit again.
Stayed 2 nights in Jun 2020

10/10 Excellent

david

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in May 2020
Response from Molly - Manager on Jun 2, 2020
Thank you for the review and we appreciate you choosing us for your stay. Hope to have you again in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax
My husband and I have stay here a few times now and have nick names it out hideaway do your self a favor stay here .
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This place is beautiful! I will definitely be back! My only complaint is that you're so far in the boonies, phone service is very minimal! Generally, I wouldn't care, but we needed it for GPS. There is wifi, but it wasnt working. Next time, I will just be prepared and print out any directions to places ahead of time.
Stayed 1 night in Nov 2019
Response from Management on Nov 5, 2019
Thank you for staying with us. We are glad you enjoyed your stay. We are continuously working with the cell service providers to try to gain better coverage in our area. Unfortunately, during your stay our internet providers line was cut underground. The problem was fixed and we are back online. We hope to see you again in the future.

10/10 Excellent

Verified traveller

Stayed 4 nights in Oct 2019
Response from Manager on Nov 5, 2019
Thank you for your review.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2018
Response from Sunset Pines Resort Manager on Dec 31, 2018
Thank you for your positive review. We hope you really enjoyed your stay and book with us in the future.

10/10 Excellent

Sandy, South Dakota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
difficult to locate but worth the effort! Spacious and clean and very accessible for anyone with disabilities or even the elderly. For the price of a motel room, we had 2 large bedrooms, and huge bathroom, full kitchen with dining table and living room. Plus ample parking, and a patio with a grill and firepit. Great place!
Stayed 2 nights in Aug 2018

6/10 Okay

Verified traveller

The cabin in the photos was not the property we had when we arrived. The actual property was an older home.
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice
Stayed 1 night in Jul 2018
Response from Sunset Pines Resort Manager on Aug 23, 2018
Thank you for staying with Sunset Pines Resort. We are glad you enjoyed your stay.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
STAY HERE!!!!!!!!!
We stayed one night at the end of February to "check it out" and stayed again the end of March for two nights! It is wonderful there. If you are in need of a place designed for a disability, this is it!! FULLY accessible.
Response from Sunset Pines Resort Manager on Apr 9, 2018
We are glad to hear you enjoyed your time. Thank you for choosing Sunset Pines Resort.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay Here!!
Amazing, private, cleaner than most peoples houses!!! We will absolutely stay there again! If you have any form of physical limitation this is the place to go, fully accessible. Did I mention amazing and private??
Response from Molly on Feb 27, 2018
We are so glad you enjoyed your stay and look forward to having you return. Thank you for your feedback.

10/10 Excellent

linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great getaway place
We love this place! It’s serene, cozy, secluded and rustic but had all the amenities (except a hair dryer) We loved the log cabin look and the knotty pine walls. We would definitely stay again if in the area.
Stayed 2 nights in Feb 2018
Response from Amanda on Feb 22, 2018
We are glad you enjoyed your stay. We will look into getting hair dryers. Thanks!

10/10 Excellent

Kimberly, Wausau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!
So relaxing! Well at least when the kids were sleeping!
Stayed 4 nights in Jul 2017

10/10 Excellent

Dawn, WI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SERENITY
This place blew my mind. It was so serene. This place was more than I expected. Thanks so much! Loved the fact to that I didn't need to bring any kitchen appliances,, towels, so relaxing and stress free. Thanks so much! Price was excellent also. Better than any luxury hotel.
Stayed 2 nights in Jul 2017
Response from Amanda on Jul 22, 2017
Thank You! We are glad you enjoyed your stay!

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect cabin away from home
We had a family event near by & this place was perfect (even though its easy to get lost?) We absolutely loved Sunset Pines Resort. Our cabin was amazing. Now that I know it is there? We will definitely be staying there again. Can't wait.
Response from Amanda on Jun 1, 2017
Thank you for choosing Sunset Pines Resort, we are glad you enjoyed your stay. It is easy to get lost on all these gravel roads. We are glad you stuck it out and found us and we look forward to you staying again.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Pleasant Mothers Day
We enjoyed the rustic experience. It was nice to stay in rural Clark County.
Response from Amanda on Jun 1, 2017
Thank You for choosing Sunset Pines Resort, we are glad you enjoyed your stay!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Amanda on Jun 1, 2017
THANK YOU!

10/10 Excellent

Cara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. Very happy.
We were in town with our dogs for a family gathering. It was so nice to have space to entertain and spread out. It was a perfect situation for us. The beds were a little soft for our taste, but that's a very individual preference and others may have found them just perfect. The cabin was clean, spacious and exactly what we needed. We will definitely return. It was great that there was WiFi, but we were not able to stream the Packer game. I know that's a big drain on a system and we were able to check e-mail, Facebook, etc., so it was fine for us.
Response from General Manager on Jan 13, 2017
I'm glad you enjoyed your stay. Thank you for choosing Sunset Pines Resort and we do hope you will return in the future.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
one minor bump, otherwise a great stay!
husband loved the cabin! check in was confusing, but once his call was finally returned, the stay was great! we wished we could have stayed there sunday night but we had another reservation with no cancellation. but we will definitely keep sunset at the top of our list for our next trip to the area!!
Response from General Manager on Oct 20, 2016
I'm glad you enjoyed your stay, and look forward to your return visit.

8/10 Good

Bill, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Middle of Nowhere
Cabin off a dirt road in the middle of farm country. Room was pleasant enough but the flies were atrocious. There's a dairy farm across the highway and that's the attraction. Literally hundreds on car after rain; too many in cabin. Would be a delightful spot in the cooler weather; would avoid in the summer.
Response from Amanda on Aug 11, 2016
We are very sorry for the problems with the flies. We do try our best keep them down. We hope you will consider us again in the future.

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on Aug 14, 2016
Thank You!

10/10 Excellent

Dudley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on Aug 14, 2016
Thank You!

10/10 Excellent

Alexis, Hampton, MN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and Quiet
My husband and I stayed for the weekend just to get away from the hustle of the cities. The cabin was very clean, spacious and well laid out. The area is beautiful and quiet. The grounds are well kept. The only draw backs we found was that the fridge was a bit small and did not do a very good job of keeping the items inside a consistent temperature (the things in the back froze and the things on the door were not very cold). Also, the curtains in the bedroom were thin and let too much light in during the morning hours waking me up. The cabin décor was earthy and warm. A lot of woodwork throughout. The fireplace made it cozy and warm. We will definitely consider coming back in the future.
Response from Amanda on Feb 20, 2016
I'm very glad you enjoyed your stay, we will look into replacing the curtains and getting the fridge fixed. We hope you consider staying with us again.