Exterior

Reviews of Homewood Suites by Hilton at The Waterfront

3 out of 5
Homewood Suites by Hilton at The Waterfront
1550 North Waterfront Pkwy, Wichita, KS

Reviews

9.8

Exceptional

Rating 10 - Excellent. 515 out of 591 reviews" "
Rating 8 - Good. 55 out of 591 reviews" "
Rating 6 - Okay. 11 out of 591 reviews" "
Rating 4 - Poor. 4 out of 591 reviews" "
Rating 2 - Terrible. 6 out of 591 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Erica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a presidential suite I think the bed and pillows could have been better but over all it was amazing.
Stayed 2 nights in Mar 2024
Response from Sayge on Mar 24, 2024
Thank you so much for your feedback! We truly appreciate it. We hope to see you again next time!

10/10 Excellent

Alyssa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time but unable to use pool because of crazy rambunctious kids but not the hotels fault. Loved everything! Had a great birthday after a tough year.
Stayed 1 night in Mar 2024
Response from Sayge on Mar 23, 2024
Thank you so much for your feedback, I'm so glad that you enjoyed your birthday!

6/10 Okay

Charlotte

Stayed 1 night in Mar 2024
Response from Sayge on Mar 20, 2024
Thank you so much for your feedback! We would love to know what we could do better for next time to improve the quality of our hotel. If there is anything we can do, please reach out to us and let us know.

10/10 Excellent

Donita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Sayge on Mar 20, 2024
Thank you so much for your feedback! We are glad that you enjoyed your stay with us. We hope to see you again soon!

10/10 Excellent

Misti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Sayge on Mar 20, 2024
Thank you so much for your feedback! We hope you have a great day!

10/10 Excellent

Megan

This is a great property- the amenities of sport court, putting green, pool and hot tub are fabulous. Our suite was great as well plenty of space for our family of 4.
Stayed 1 night in Mar 2024
Response from Sayge on Mar 20, 2024
Thank you so much for your feedback! We are glad that you enjoyed your stay and had lots of fun in our pool and hot tub. We hope to see you again soon!

10/10 Excellent

Belinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dare I say I chose for our our family to stay here for one night because of all the 5-star reviews? The staff was very courteous, our 2 bedroom queen suite was perfect for a family of 4, which included our 16 and 13 year olds. I specifically chose this setup since there was also a sleeper sofa but neither kid wanted to give up the bed, so I can’t speak to the pull-out’s comfort! 😂 The included breakfast buffet was terrific and included scrambled eggs, smoked sausage, waffles, fruits, breads, cereal, 3 kinds of hot chocolate, biscuits & gravy, and “donut holes” which I assumed were little pancake balls until my kids asked one of the staff what they were. To note: we were driving from west TN to Frisco, CO, so Wichita was the perfect halfway point. Once we knew we’d make it to Wichita, I started looking for hotels and it was between this and the Drury Inn. Drury was a bit cheaper until I noticed that Homewood Suites included parking and the breakfast buffet, not to mention the best reviews. We wished we would’ve had time to check out the basketball court/goal (unsure if it was half or full) and putt-putt. Maybe next time!
Stayed 1 night in Mar 2024
Response from Sayge on Mar 20, 2024
Thank you so much for your wonderful comments and feedback! We would be delighted to have you stay with us again, hopefully you can enjoy the basketball court and putting greens. Have a great day!

10/10 Excellent

Kathryn

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Sayge on Feb 27, 2024
Thank you so much for your feedback! We are pleased to hear that you enjoyed your stay. We hope to see you again soon!

10/10 Excellent

Bailey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic time. The room was amazing and the staff was top notch- this out go to spot from now on we will definitely be staying longer next time around. Thank you guys so much
Stayed 1 night in Feb 2024
Response from Sayge on Feb 18, 2024
Thank you so much for such wonderful feedback! I will make sure this is shared with our team at the hotel. We hope to see you again soon!

10/10 Excellent

peggy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how this hotel is tucked into a semi tree covered area, very quiet.
Stayed 1 night in Feb 2024
Response from Sayge on Feb 18, 2024
We are very fortunate to be located in such a beautiful and well-maintained area such as the Waterfront. We are very glad that you enjoyed your stay and look forward to your next visit with us!

10/10 Excellent

Christine

Stayed 3 nights in Feb 2024
Response from Sayge on Mar 20, 2024
Thank you so much for your feedback! We are very glad that you enjoyed your stay with us. We hope to see you again next time you visit Wichita!

10/10 Excellent

Janice

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. We loved our room and had a very enjoyable stay.
Stayed 1 night in Feb 2024
Response from Sayge on Feb 15, 2024
Wonderful! We are very glad that you enjoyed your stay with us. We hope to see you again soon!

10/10 Excellent

Melissa, Wichita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff loved our room
Stayed 1 night in Dec 2023
Response from Sayge on Feb 12, 2024
Wonderful! Thank you so much for your feedback. We look forward to seeing you again soon!

10/10 Excellent

Sonya, Denver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Sayge on Jan 29, 2024
Thank you so much for staying with us. We look forward to seeing you again!

10/10 Excellent

Laurey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious. The breakfast and weekday happy hour/social were great.
Stayed 3 nights in Jan 2024
Response from Sayge on Jan 28, 2024
We're glad that you enjoyed your stay! We hope to see you again soon!

10/10 Excellent

Elva

Stayed 1 night in Dec 2023
Response from Sayge on Dec 31, 2023
Thank you so much for staying with us! We're so glad that you enjoyed your stay with us. Have a Happy New Years!

10/10 Excellent

Tamera

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Sayge on Dec 31, 2023
Thank you so much for staying with us! We're so glad that you enjoyed your stay with us. Have a Happy New Years!

10/10 Excellent

Kristina

Stayed 1 night in Dec 2023
Response from HWS on Dec 27, 2023
we appreciate your feedback hope to see you again.

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Sayge on Dec 18, 2023
Thank you so much for staying with us! Have a Happy Holidays, and we look forward to seeing you again soon!

10/10 Excellent

Gene

Stayed 2 nights in Dec 2023
Response from Sayge on Jan 20, 2024
Thank you so much for staying with us. We look forward to seeing you again in the future!

10/10 Excellent

Julia

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Sayge on Dec 15, 2023
Thank you so much for staying with us. We look forward to seeing you again!

10/10 Excellent

Alta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They couldn’t find reservations because we had changed Saturdays due to weather. But I messaged and she called hotel and got it sorted out.
Stayed 1 night in Dec 2023
Response from Sayge on Dec 15, 2023
I'm really glad it had gotten all sorted out! Thank you for choosing to stay with us. We look forward to seeing you again!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Sayge on Nov 21, 2023
Thank you for staying with us! We look forward to your next visit!

10/10 Excellent

Diana

Excellent and so clean!
Stayed 1 night in Nov 2023
Response from Sayge on Nov 21, 2023
Thank you for staying with us! I'm so glad you enjoyed your stay. We look forward to your next visit!

10/10 Excellent

Theresa

Stayed 1 night in Nov 2023
Response from Sayge on Nov 15, 2023
Thank you so much for staying with us! I'm glad you enjoyed your stay. We hope to see you again soon!

10/10 Excellent

Jena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel great!
Very nice! Very clean! Ceiling fan didnt work. Breakfast staff was rude about us eating before 7 am but we were told breakfast was at 6 from the front desk. Got there at 6:45 and did eat but she turned away 4 other families saying the same thing.
Stayed 1 night in Nov 2023
Response from Sayge on Nov 12, 2023
Thank you so much for staying with us! I do apologize for the challenges you experienced, but I'm glad you enjoyed your stay with us despite them. If there is anything we can do to make it right for you, please let us know.

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around excellent
Stayed 1 night in Oct 2023
Response from HWS on Nov 6, 2023
Thank you so much for the great feedback, have a wonderful day!

10/10 Excellent

Damber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent breakfast!!
Great Hotel! We have stayed here multiple times! Very friendly staff and quiet hotel with excellent breakfast
Stayed 1 night in Oct 2023
Response from Sayge on Nov 1, 2023
Thank you so much for your feedback! I'm glad you enjoyed our wonderful breakfast. We hope to see you again soon!

10/10 Excellent

david, topeka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice outdoor areas
Stayed 1 night in Oct 2023
Response from Sayge on Oct 23, 2023
Thank you for staying with us and for your wonderful feedback! We look forward to your next stay with us.

10/10 Excellent

Dawn

Stayed 1 night in Oct 2023
Response from Sayge on Oct 24, 2023
Thank you so much for staying with us! We look forward to your next visit with us.

2/10 Terrible

Emily

Stayed 4 nights in Oct 2023
Response from Sayge on Nov 7, 2023
Hi Emily, we show in our system that your reservation went to No Show. If you have any questions or concerns, please feel free to reach out to us.

10/10 Excellent

PAT A.

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time at the SE reunion and having the dinner at the hotel was perfect! We had a great time.
Stayed 2 nights in Sep 2023
Response from Alelie on Oct 2, 2023
We are glad you had a great stay, we appreciate your feedback, see you again soon.

8/10 Good

Lois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great dtay
Very clean property, stay here a lot when we come to town. Price on occasion is pricey, but you know you’ll always get a clean property! They only have happy hour on Wednesday which will cater to mostly business travelers. But other hotels usually don’t even do that!
Stayed 1 night in Sep 2023
Response from Anna on Sep 25, 2023
Thank you so much for staying with us! We look forward to your next visit with us.

10/10 Excellent

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Would stay again.
Stayed 2 nights in Sep 2023
Response from Anna on Sep 11, 2023
Thank you for staying with us! We look forward to your next visit.

10/10 Excellent

Madalyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole staff is amazing. Always very welcoming and accommodating! Always one of my favorite places to stay!
Stayed 1 night in Sep 2023
Response from HWS on Sep 10, 2023
Thank you so much for the wonderful feedback, we hope to see you back soon.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Anna on Sep 5, 2023
Thank you for staying with us! We look forward to your next visit with us.

2/10 Terrible

Olga

Stayed 1 night in Sep 2023
Response from Anna on Sep 5, 2023
I do sincerely apologize that you didn't enjoy your experience with us. It is completely unacceptable. We want to make this right and ensure that you have a better experience next time, so we will be reaching out to discuss the details of your stay.

10/10 Excellent

Betty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super!!
Just fantastic 👌 What amazing service from Alison! Gorgeous grounds! Able to give my 6 yr old grandson a fun experience!
Stayed 1 night in Sep 2023
Response from Anna on Sep 4, 2023
Thank you so much for staying with us! I'm glad that you enjoyed your experience. I will make sure to share your kind words with our team.

10/10 Excellent

Chi Feng

Stayed 1 night in Aug 2023
Response from Anna on Sep 25, 2023
Thank you so much for staying with us!

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from HWS on Aug 25, 2023
Thank you so much, f there is anything we can d for you in the future please please dont hesitate to call us

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful outdoor patio overlooking a lake.
Stayed 1 night in Aug 2023
Response from Anna on Aug 15, 2023
Thank you so much for your feedback! We hope to see you again soon!

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from HWS on Aug 14, 2023
We are glad that you had a great experience, Please do not hesitate to call should need any assistance in the future

10/10 Excellent

Esslie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with tons of amenities. There was a mixup with our room and they couldn’t accommodate what we booked but really did the best to make it up to us. We will be back!
Stayed 1 night in Aug 2023
Response from HWS on Aug 13, 2023
I am glad you had a great experience, we do apologize for the mix up. Please let us know if there is anything we can do for you in the future.

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Anna on Aug 5, 2023
Thank you so much for staying with us! We look forward to your next visit!

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feels Like Home
Great breakfast! Enjoyed the outside patio area! Spacious room! Friendly staff!
Stayed 1 night in Jul 2023
Response from HWS on Aug 2, 2023
glad you enjoy your stay, see again soon

10/10 Excellent

Scott

Stayed 2 nights in Jul 2023
Response from HWS on Aug 25, 2023
Thank you so much, have wonderful day!

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
This was a very nice hotel. Staff was friendly & room was clean, refreshing and comfortable. Wish we could’ve stayed another night.
Sun deck
Putting green off the sun deck
Stayed 1 night in Jul 2023
Response from HWS on Jul 26, 2023
We glad you enjoyed your stay, If there is anything we can do for you in the future please dont hesitate to call. Thank you and have a wonderful day!

10/10 Excellent

Natalie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 recommend!
I don’t usually leave reviews, but my partner and I stayed at Homewood during a business trip and we LOVED this hotel. So clean, great staff, and overall just such a good experience!
Stayed 1 night in Jul 2023
Response from Anna on Jul 23, 2023
Thank you so much for taking the time to leave a review! I'm so glad that you enjoyed your stay with us. We look forward to your next visit!

10/10 Excellent

Cindy, Lees Summit

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was beautiful.
Stayed 1 night in Jun 2023
Response from Anna on Jul 23, 2023
Thank you so much! We pride ourselves in the beauty of our hotel, I'm glad that you enjoyed it. We look forward to your next visit!

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly and clean and welcoming
Stayed 3 nights in Jul 2023
Response from HWS on Jul 5, 2023
I am glad you enjoyed your stay, see you again next time