Vue depuis l’hébergement

Palm Bay Resort – Avis

4 out of 5
Palm Bay Resort
Palm Bay Resort, Whitsundays, Whitsundays, QLD

Avis

9,4

Exceptionnel

Note de 10 – Excellent, d’après 158 avis sur 213." "
Note de 8 – Bien, d’après 43 avis sur 213." "
Note de 6 – Acceptable, d’après 7 avis sur 213." "
Note de 4 – Médiocre, d’après 1 avis sur 213." "
Note de 2 – Terrible, d’après 4 avis sur 213." "

9,0/10

Propreté

9,4/10

Service et personnel

8,8/10

Commodités

8,8/10

État et installations de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 – Excellent

CADET

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Superbe hôtel, vue magnifique
Lieu situé sur une île magnifique, personnel tres accueillant et aimable. Ce séjour était particulier pour nous car j'ai fais ma demande à ma belle, dommage que l'hôtel ne pouvais contribuer à faire de ce moment un moment plus spécial/inoubliable. Un petit nettoyage des ventilateurs seraient bienvenue dans les chambres sinon tres bien.
Séjour de 2 nuits en mai 2023
Kate - Palm Bay Resort Management a répondu le 1 juill. 2023
Thank you for your feedback. We tried to get your attention for a discreet conversation to assist in something special, unfortunately we missed the opportunity. We're glad you had a lovely stay & we wish you all the very best in your future

10/10 – Excellent

Isabelle

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Île Robinson séjour romantique et paradisiaque
Très belle maison, très bien décorée et spacieuse. Belle vue mer mais elle n'est pas située sur la belle plage de l'île, la vue est beaucoup moins jolie que de l'autre côté ou sont situés les bungalows. Donc Petite déception à l'arrivée. Pour accéder à la maison il faut passer devant les cuisines et devant les poubelles, neanmoins le resort est magnifique.
Séjour de 2 nuits en janvier 2019
Caroline a répondu le 14 janv. 2019
Thank you for your review, we will take you comments and act on this.

10/10 – Excellent

JoAnn

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
I thought Palm Bay Resort was a beautiful Island. The only dispointment was that the tennis court was closed and not in useable condition but they still advertise it as an attraction. Everything else was perfect.
Séjour de 6 nuits en avril 2024
Michelle a répondu le 11 mai 2024
Hello JoAnn, Thank you for the wonderful 5/5 rating. We really appreciate it and are happy your experience with us was almost perfect. The tennis court has now been taken off all current advertising, however we apologize for the disappointment.We would love to welcome you again soon.RegardsPalm Bay Resort Team.

10/10 – Excellent

Stephanie

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Ultimate relaxation. If you are looking for off the grid, look no further. The island is BEAUTIFUL!!!!!! There is so much wildlife and natural beauty here. The bush walks were great, it allowed you to see the whole island. Every morning we had breakfast with the cockatoo's and watched the wallaby's walk around and eat. If you are looking for a touristy kind of place this is NOT it. This place is so quiet and relaxing you forget there is a world outside of it. They do offer excursions for those who want to have an adventure. I would highly recommend the rafting tour out to White Haven beach.
Séjour de 4 nuits en avril 2024
Reception / Palm Bay Resort a répondu le 4 mai 2024
Hello Stephanie, Thank you for your amazing review! We are so glad you enjoyed our wildlife and the island vibes :) We hope to see you again soon

10/10 – Excellent

Jordyn

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Stayed here for my birthday!!! the island was so remote and private and the staff was lovely!!! highly recommend its a little piece of paradise
Séjour de 3 nuits en février 2024
Palm Bay Resort Team a répondu le 8 avr. 2024
Hello Jordyn, Thank you for your wonderful review. We were happy to help you celebrate your birthday.Hoping to see you soon again. Palm Bay Resort team

10/10 – Excellent

Simon

Séjour de 4 nuits en mars 2024
Juliana a répondu le 19 avr. 2024
Thank you for your 5/5 review!

8/10 – Bien

Franz August

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Friendly staff, very international
Séjour de 5 nuits en février 2024
Michelle a répondu le 25 févr. 2024
Hello Franz, Thank you for the 4/5 rating. We are so glad you enjoyed your stay with us. We would love more feedback to help us add the extra star for your next visit.

10/10 – Excellent

Robyn

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I wanted a place where I could sit and relax. And this resort sure did offer that. Staff were all outstanding to deal with. Looking forward to another visit.
Séjour de 4 nuits en février 2024
Michelle a répondu le 16 févr. 2024
Hello Robyn, Thank you for your wonderful review. We are so glad our lovely relaxing resort and friendly staff impressed you and we also look forward to you visiting again.

10/10 – Excellent

Sylvie, Anjou

The only thing missing is wi-fi. For me this is an important feature during my trip.
Séjour de 2 nuits en février 2024
Michelle a répondu le 17 févr. 2024
Hello Sylvie, Thank you for the 5/5 review. We really appreciate the fabulous score.We do not have guest WiFi on the island, which is noted online and in guest correspondence. You are welcome to bring a portable wifi, however, most guests are happy to disconnect during their relaxing holiday.

10/10 – Excellent

Shari

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
So peaceful and serene. It was just what we needed! Our first time to Australia and the Whitsundays. What a wonderful way to spend our holiday. Staff and service are exemplary. Thank you! Shari and Bill Rodgers
Séjour de 12 nuits en janvier 2024
Michelle- Duty Manager a répondu le 2 févr. 2024
Hello Shari,Thank you for your lovely review and kind words. We love that our friendly staff and great service helped towards creating a wonderful holiday for you both. We hope to welcome you again next time you are in Australia.Regards,Palm Bay Resort Team.

10/10 – Excellent

Kurt

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
A wonderful stay at the property. The staff was excellent. Shout out to Chase, Sarah, and Tommy. They worked non-stop to make sure our guest experience was perfect. The meals were excellent but with the heat, it would have been nice to have some lighter dining options.
Séjour de 3 nuits en janvier 2024
Michelle- Duty Manager a répondu le 2 févr. 2024
Hello Kurt, Thank you for the wonderful review and the special shout out to our fabulous staff members. We are so glad they played a part in making your holiday so memorable. We agree the heat in the tropics can be exhausting and we will take on board your suggestion for some lighter meals during the hotter months.We hope to welcome you again soon.Regards, Palm Bay Resort Team.

8/10 – Bien

Sandra

Séjour de 7 nuits en janvier 2024
Michelle- Duty Manager a répondu le 2 févr. 2024
Thank you for your 4 out of 5 score.

10/10 – Excellent

Stephen

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Amazing location and beautiful bungalows overlooking pristine beach and bay. 5 day stay and loved it… so relaxing and part of nature. Only thing to change… music playlists as after a day they repeat (although staff happy to change at my request- thanks Tommy and Chase).
Very friendly cockatoos, love nuts!
Sunset to die for from our terrace
View back from kayaking
Séjour de 5 nuits en janvier 2024
Michelle- Duty Manager a répondu le 10 janv. 2024
Hello Stephen, Thank you so much for this amazing 10/10 review. We are so glad we impressed you during your 5 day stay and we are delighted you mentioned 2 of our friendly staff in your lovely comments. Thank you again.We would love to welcome you again soon and share with you our updated playlists.Regards,Palm Bay Resort Team

10/10 – Excellent

John

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 5 nuits en décembre 2023
Michelle- Duty Manager a répondu le 10 janv. 2024
Hello John, Thank you for the outstanding 5/5 review. We really appreciate the perfect score.

10/10 – Excellent

Silje

Voyage en famille
Magisk opphold
Dette er paradis på jord. Unik beliggenhet. Jeg anbefaler på det sterkeste denne perlen. Velkomsten var fantastisk. Personalet meget hjelpsomme og service på høyt nivå. Det er meget god mat og god variasjon. De var behjelpelig med sightseeing, dekket nydelig bord på stranden for feiring og tilrettelegging for nydelig opphold. Jeg ønsker takke personalet for meget god service. En spesiell takk til Tommy, Francisco, Cas and Iceely. Dere gjorde oppholdet magisk. Dette stedet anbefales på det sterkeste. Det vandrer koselige dyr rundt på området. Anbefaler alle gjester ta med inntekts spray til stedet. Det er båttransport til øyen, men kan være litt vanskelig med tanke på planlegging av turer som ikke er organisert fra øyen. Vi kommer gjerne tilbake ved en annen anledning.
Séjour de 5 nuits en décembre 2023
Michelle a répondu le 26 déc. 2023
Hello Magisk,Thank you for this wonderful 10/10 review, we really appreciate the kind words. We love that you enjoyed the romantic dinner at the beachfront and our friendly staff. We are in a tropical location, so insect repellent is available to purchase at our little store, however we also provide some for around the pool and restaurant areas for guests to use.We are very glad you enjoyed your stay at Palm Bay Resort and would love to welcome you again soon.Regards,Palm Bay Resort Team

8/10 – Bien

Dominic

Séjour de 3 nuits en décembre 2023
Michelle a répondu le 4 janv. 2024
Thank you for your review. We hope to welcome you again in the future.

10/10 – Excellent

Wes

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great location, adults only. Manager Kate and her staff all went out of their way to assist whenever required. Only negative is that the meal selection is a' la carte for all meals and they don't vary the menu so a bit limiting. Suggest you take a few snacks.
Séjour de 7 nuits en novembre 2023
Michelle a répondu le 6 déc. 2023
Hello Wes,We are so glad you enjoyed your stay with us and thank you for this wonderful review. Our staff will also be so happy to hear your lovely comments.We will take your comment regarding the restaurant onboard, thanks for the feedback.We hope to welcome you again soon.Regards,Palm Bay Resort Team

10/10 – Excellent

Michael

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
If need to just rest & take your loved one away for the weekend or a few days. Do yourself a favour book this place & catch a well deserved break. If swimming , walking, working on ur tan & catching up on sleep is your thing then look no further for a perfect island retreat. Staff were very friendly & helpful. My wife needed a good rest & she loved it. It’s Quite, food is good & reasonably priced & very low key. Would definitely return here for a relaxing break! Cheers Michael Nov 2023
Séjour de 3 nuits en novembre 2023
Michelle a répondu le 6 déc. 2023
Thank you for writing this wonderful review Michael. We really appreciate the praise and we are so glad you enjoyed your stay at our beautiful resort, where your relaxation is our aim.We hope to welcome you again soon.Regards,Palm Bay Resort Team

10/10 – Excellent

Ananya

Points forts : Propreté, service et personnel
An idyllic escape for a few days. The resort is beautiful, simple and quiet and amazing location. There are so many animals which was a bonus - I saw shovelnosed rays, sting rays, a turtle, wallabies and of course the very forward cockatoos which patrol the resort! The staff were lovely and it is a great place sleep, read in the hammock, swim, snorkel, go for short hikes and enjoy cocktails by the pool.
Séjour de 3 nuits en octobre 2023
The Palm Bay Team a répondu le 30 oct. 2023
Hi Ananya, thank you SO much for your feedback! We loved having you. Hope to see you again soon!

8/10 – Bien

Bruce

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Loved the peaceful & relaxed vibe. Spectacular sea views from room 18. Menu could have had more lighter options, portion sizes were much too big. Could be enhanced with a acoustic band, duo or single to enjoy in the restaurant/bar until about 10 PM as had no night life.
Séjour de 3 nuits en octobre 2023
The Palm Bay Team a répondu le 29 oct. 2023
Thank you so much for your feedback Bruce! We hope to see you again some time in the future.

10/10 – Excellent

Danielle

Voyage en groupe
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Stunning natural location.
Séjour de 2 nuits en octobre 2023
The Palm Bay Team a répondu le 26 oct. 2023
Thank you!

10/10 – Excellent

mark

Séjour de 2 nuits en septembre 2023
Michelle a répondu le 4 nov. 2023
Hello Mark,Thank you so much for this 5/5 review. We are pleased you enjoyed your stay at Palm Bay Resort and hope to see you again soon.

8/10 – Bien

Peter

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great place to get away from the rat race, would stay there again...
Séjour de 7 nuits en octobre 2023
The Palm Bay Team a répondu le 17 oct. 2023
Thanks so much for that Peter, we hope to see you again!

10/10 – Excellent

Alesha

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I enjoyed it thoroughly, it was a lovely retreat and staff were all lovely and accomodating
Séjour de 2 nuits en octobre 2023
The Palm Bay Team a répondu le 17 oct. 2023
Thank you for your feedback Alesha, we're so glad you enjoyed your stay! We hope to see you again soon.

8/10 – Bien

Christos

Voyage de couple
Points forts : Commodités, état et installations de l’hébergement
Points faibles : Service et personnel
Gorgeous setting, the food and wait staff really let this place down. The food was not made with love and often came out Luke warm. The waiters were not professional and lacked warmth and enthusiasm. The reception staff were friendly and professional.
Séjour de 2 nuits en septembre 2023
Kate - Palm Bay Resort Management a répondu le 8 oct. 2023
Thank you for your feedback! We're constantly looking at ways to improve guests stay.

10/10 – Excellent

Sarah

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Such an idyllic place. Just book it!
Séjour de 2 nuits en septembre 2023
Kate - Palm Bay Resort Management a répondu le 8 oct. 2023
Hi Sarah, we're glad you enjoyed your stay & we hope to see you again

10/10 – Excellent

Vincent

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Brilliant location, amazing staff, a real paradise!
Séjour de 3 nuits en septembre 2023
Kate - Palm Bay Resort Management a répondu le 18 sept. 2023
Thank you for your feedback! & we hope to see you again!

10/10 – Excellent

Michael

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Everone really cared to make my stay enjoyable and calming. I never felt crowded in by buildings or people even when dining. Lots of native animals wandering through the property and beautiful landscaping including some Balinese statues and water sculpture.
Séjour de 5 nuits en août 2023
Kate - Palm Bay Resort Management a répondu le 9 sept. 2023
Hi Michael, We're so glad you enjoyed your stay & we hope to see you again!

10/10 – Excellent

ian John

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great room with a view plus naughty cockatoos to add lively interest. Delightful staff, beautiful environment and tranquility reigns.
Séjour de 5 nuits en juillet 2023
Kate - Palm Bay Resort Management a répondu le 4 sept. 2023
Thanks Ian! We're glad you enjoyed your stay & we hope to see you again

10/10 – Excellent

Jen

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Such a beautiful beautiful place to get away from the world. Amazing hospitality, staff go above and beyond. Kate is so lovely and accommodating. All staff were professional and so polite. Lots of activities for all levels of fitness. Everything was clean and tidy. Room 2 needs a handrail on the steps. Being septic, there’s a slight smell nearish the room we stayed but not inside. This wouldn’t stop us staying again though, everything else out shone any issues. We thoroughly enjoyed our stay, wish we’d stayed longer.
Séjour de 2 nuits en juillet 2023
The Palm Bay Team a répondu le 21 juill. 2023
Thank you for your feedback! We hope to see you again soon!

10/10 – Excellent

Frans

Voyage en famille, Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Just beautiful and friendly
Séjour de 2 nuits en juin 2023
Kate - Palm Bay Resort Management a répondu le 1 juill. 2023
Thank you for your feedback! We're glad you enjoyed your stay

10/10 – Excellent

Michael

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Fantastic stay
We had a totally relaxing stay at a great resort with super friendly staff, lovely food, great walks, and just beautifully quiet and serene surroundings. We will be coming back!
Séjour de 3 nuits en juin 2023
Kate - Palm Bay Resort Management a répondu le 27 juin 2023
Thank you Michael for your feedback! We're glad you enjoyed your stay & hope to see you again

10/10 – Excellent

Paul

Séjour de 2 nuits en juin 2023
Kate - Palm Bay Resort Management a répondu le 11 juill. 2023
Thank you Paul! We're glad you enjoyed your stay & hope to see you again!

10/10 – Excellent

Ann

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
It was comfortable quiet and private. Staff were a delight.
Séjour de 6 nuits en juin 2023
Kate - Palm Bay Resort Management a répondu le 27 juin 2023
Thank you for your feedback! We hope to see you again!

10/10 – Excellent

Laura

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
We actually found Paradise on Long Island staying at "Palm Bay Resort". It was absolutely gorgeous, such a beautiful place to stay, like being on a deserted island with 5 star everything!!!! Kate and the Staff look after you like your Royalty!!! We didn't want to leave, but we will be back.
Séjour de 3 nuits en juin 2023
Kate - Palm Bay Resort Management a répondu le 27 juin 2023
Hi Laura, Thank you for your kind words & are so glad you enjoyed your stay! We hope to see you again!

10/10 – Excellent

Sherif

Points forts : Propreté, service et personnel
NICE STAFF
Séjour de 3 nuits en mai 2023
Kate - Palm Bay Resort Management a répondu le 1 juill. 2023
Thanks Sherif! We've got a pretty special team here

10/10 – Excellent

Nartarsha

Séjour de 3 nuits en mai 2023
Kate - Palm Bay Resort Management a répondu le 1 juill. 2023
Thank you for your feedback

10/10 – Excellent

DARIO

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Amazing peaceful resort! Friendly staff, great food, absolutely astonishing views!!! a perfect stay! we highly recommend this resort
Séjour de 2 nuits en mai 2023
Kate - Palm Bay Resort Management a répondu le 1 juill. 2023
Thanks Dario! We're so glad you enjoyed your stay & we hope to see you again!

10/10 – Excellent

Jade

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 4 nuits en avril 2023

10/10 – Excellent

TROY

Voyage de couple
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Great spot.
Séjour de 2 nuits en mars 2023
Kate - Palm Bay Resort Management a répondu le 15 avr. 2023
Hi Troy, Thanks for your feedback & we hope to see you again soon!

8/10 – Bien

Rhonda

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff are beautiful welcoming friendly & professional. I thoroughly recommend the Day Spa Services. George & Teed Teed are masters at there craft. Cocktails are worth the price & you have to try all of them. Food was great & always delicious. It was a deserted Island experience with all the luxuries that you would want to connect with nature & a loved one.
Séjour de 7 nuits en mars 2023
Kate - Palm Bay Resort Management a répondu le 15 mars 2023
Hi Rhonda, Thanks for your feedback! We're really pleased you enjoyed your stay! We look forward to seeing you again soon

10/10 – Excellent

Terri

Voyage en groupe, Voyage d’affaires
Points forts : Propreté, commodités et état et installations de l’hébergement.
Absolutely amazing place, visually stunning, very relaxing, friendly staff, good food, overall a must see.
Séjour de 2 nuits en mars 2023
Kate - Palm Bay Resort Management a répondu le 15 mars 2023
Thank you for your feedback! We hope to see you again soon

10/10 – Excellent

Brent

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Unplug!!!!!!
Séjour de 3 nuits en février 2023
Kate - Palm Bay Resort Management a répondu le 12 mars 2023
Thank you for your feedback! We hope to see you again soon

10/10 – Excellent

Emma

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en février 2023
Kate - Palm Bay Resort Management a répondu le 12 mars 2023
Thank you for your feedback! We hope to see you soon

6/10 – Acceptable

Claire

Voyage de couple
Points forts : Propreté, commodités
The island is beautiful and very ‘natural’ but, the property in general needs allot of work. It is however under new management, so hopefully that will change. It was quite noisy with machinery going almost constantly during our stay. You are expected to know that there is no table service for breakfast or lunch & no one lets you know. Staff walked past our table for 15 mins without letting us know you need to grab your own menu & order at the bar. (Another guest told us as the same thing had happened to them the day before) The chief, while adequate wasn’t the high standard we were expecting from a resort like this - especially when you only have one dining option. (They can NOT cook a steak & breakfast was burnt 2 days in a row) Great bar staff. Cocktails were top notch, although bar is only open till 9pm. The manager/owner was really lovely and very helpful, but her staff are definitely letting her down. In general, the service and standard I have come to expect from an island resort however was just not there.
Séjour de 2 nuits en février 2023
Kate - Palm Bay Resort Management a répondu le 1 mars 2023
Thank you for your valued feedback! I have taken your feedback to the teams & we are constantly working hard to improve our guests stay. We hope to see you again!

10/10 – Excellent

Melodie

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
So peaceful. Loved our bungalow right next to the water. Catering staff were very happy to comply with special requests. Pool area perfect. Staff extremely friendly & accommodating.
Séjour de 7 nuits en février 2023
Kate - Palm Bay Resort Management a répondu le 1 mars 2023
Thank you for your feedback! We hope to see you again soon!

8/10 – Bien

Elisabeth

Séjour de 3 nuits en février 2023
Kate - Palm Bay Resort Management a répondu le 12 mars 2023
Thank you for your feedback! We hope to see you soon

10/10 – Excellent

mark

Voyage en famille
Points forts : Service et personnel, confort de la chambre
Most wonderful location.
Fantastic beachfront location, excellent facilities, excellent restaurant and bar. Great service. Bungalow a little tired and worn but great beach hut vibe.
Séjour de 4 nuits en février 2023
Palm Bay Resort Management a répondu le 15 févr. 2023
Thank you for your feedback! We're glad you enjoyed your stay & we hope to see you again!

10/10 – Excellent

Elizabeth

Séjour de 3 nuits en janvier 2023
Kate - Palm Bay Resort Management a répondu le 12 mars 2023
Thank you for your feedback! We hope to see you soon

2/10 – Terrible

Duncan

Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.