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Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Guest reviews

3.3/5
550 reviews
Guests rated this property 3.6/5 for cleanliness.

Popular amenities

Parking included
Pet Friendly
Free airport shuttle
Air conditioning
Restaurant
Gym

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationMacBride Museum of Yukon History2 min walk
Popular LocationNorth End Gallery3 min walk
Popular LocationKwanlin Dun Cultural Centre4 min walk
AirportWhitehorse, YT (YXY-Whitehorse Intl.)9 min drive

Choose dates to view prices

  • One King Standard

    4.2/5 guest room rating

    Room amenities

    • Sleeps 3
    More detailsOne King Standard
  • Standard 2 Queen beds

    4/5 guest room rating

    Room amenities

    • Sleeps 4
    More detailsStandard 2 Queen beds

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Whitehorse

Located in Whitehorse, Westmark Whitehorse Hotel & Conference Center is in the city centre. The area's natural beauty can be seen at Yukon Wildlife Preserve and Takhini Hot Pools, while MacBride Museum of Yukon History and North End Gallery are cultural highlights. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and snowmobiling. Our guests love the hotel's quiet location.
Visit our Whitehorse travel guide
View in a map
Popular Location

What's nearby

  • MacBride Museum of Yukon History - 2 min walk
  • North End Gallery - 3 min walk
  • Kwanlin Dun Cultural Centre - 4 min walk
  • Old Log Church - 5 min walk
  • SS Klondike - 13 min walk

Getting around

  • Whitehorse, YT (YXY-Whitehorse Intl.) - 9 min drive

Restaurants

  • Steele Street — 1 min walk

About this property

Westmark Whitehorse Hotel & Conference Center

3-star hotel with free airport shuttle and restaurant
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free self parking and a free airport shuttle are also provided. Other amenities include a coffee shop/café, WiFi in public areas and a business centre. All 181 rooms provide conveniences such as fridges and microwaves, plus wireless Internet access (surcharge) and flat-screen TVs with cable channels. Other amenities available to guests include coffee/tea makers, free local calls and hairdryers.
Westmark Whitehorse Hotel & Conference Center offers 181 forms of air-conditioned accommodation with a safe and coffee/tea makers. 21-inch Flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Whitehorse hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 4.20 per stay)
  • Available in some public areas: WiFi (CAD 4.20 per stay)

Parking and public transport

  • Free self parking
  • Free return airport shuttle from 6:00 AM to midnight
  • Airport shuttle at scheduled times

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: CAD 15-20 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Fitness centre

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • Business centre
  • Conference space (6997 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 21-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Airport shuttle service is available at scheduled times from 6:00 AM to midnight
Fees may apply; contact the property in advance to get details

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 20, per accommodation, per night, plus a deposit of CAD 20.00 per stay
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between CAD 15 and CAD 20 per person (approximately)
  • Fee for in-room wireless Internet: CAD 4.20 per stay (rates may vary)
  • Fee for wireless Internet in public areas: CAD 4.20 per stay (rates may vary)
  • Pet deposit: CAD 20.00 per stay
  • Pet fee: CAD 20 per accommodation, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser
Contactless check-in and contactless check-out are available
Each guestroom is kept vacant for a minimum of 24 hours between bookings
The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitisation guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Smoking is not permitted at this hotel from May 15 – September 15. Smoking is allowed in the remainder of the year.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Westmark Whitehorse Hotel
Westmark Hotel
Westmark Whitehorse
Westmark
Westmark Whitehorse Hotel And Conference Center Yukon Canada
Westmark Hotel Whitehorse
Westmark Whitehorse a Holland America Line Company

Frequently asked questions

Can I cancel my reservation for free at Westmark Whitehorse Hotel & Conference Center and receive a full refund?
Yes, Westmark Whitehorse Hotel & Conference Center offers free cancellation on select room rates, because flexibility matters! Please refer to Westmark Whitehorse Hotel & Conference Center cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Westmark Whitehorse Hotel & Conference Center?
As of Aug 5, 2020, prices found for a 1-night stay for 2 adults at Westmark Whitehorse Hotel & Conference Center on Aug 24, 2020 start from CA $169, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is this property pet-friendly?
Yes, pets are allowed at this property. There's a deposit of CAD 20.00 per stay and a fee of CAD 20 per accommodation, per night.
How much is parking at this property?
Self-parking is free at this property.
What time is check-in at this property?
Check-in begins at 3:00 PM.
What time is check-out at this property?
Checkout is at noon.
Does Westmark Whitehorse Hotel & Conference Center provide a shuttle to the airport?
Yes, there's a free airport shuttle.
Where is this property located?
Located in the heart of Whitehorse, this hotel is steps away from MacBride Museum of Yukon History and North End Gallery. Kwanlin Dun Cultural Centre and Old Log Church are also within 10 minutes.

Guest reviews

Overall score and ratings for Westmark Whitehorse Hotel & Conference Center

3.3
Guest rating
5 - Excellent
64
4 - Good
199
3 - Okay
172
2 - Mediocre
79
1 - Poor
36
3.6
Cleanliness
3.7
Service and Staff
3.1
Amenities
3.1
Property condition

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 1 night in Jul 2020

    1/5

    • Disliked: Cleanliness, amenities, property conditions & facilities

    The hotel was old, smelled and hard to get into. The room smelled stale, couldn't get the TV to work, the room had a portable AC unit that vented out through the window. Was difficult to close the blinds.

    Stayed 1 night in Jul 2020

    4/5 Good

    • Liked: Cleanliness, staff & service

    Couldn’t have asked for a better location. One block away from the river where you can walk/run for miles. Extremely short walk to nearby restaurants (Tokyo Sushi, Burnt Toast, Klondike BBQ & Salmon) all amazing places to eat. The hotel itself was following covid protocol so their restaurant was not open. The staff was super friendly and lent me bear spray for my hikes out on the trails. Only complaint was the AC unit in the room. I was lucky enough to only deal with 20 degree weather while in Whitehorse so the AC unit did it’s job but any hotter, the room may have been quite warm. All in all, the location of the hotel was great and I’d stay here again.

    Stayed 13 nights in Jun 2020

    3/5

      This traveller didn’t leave comments with their review
      Stayed 1 night in May 2020

      4/5 Good

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      We were traveling through during the COVID 19 travel restriction in March so minimal amenities and services available. The staff was pleasant and apologetic. We were told the rooms were only rented every 3rd day even though they are cleaned to make sure no virus was present. We will stay there again because of the wonderful staff and precautions taken to insure client safety.

      Stayed 1 night in Mar 2020