Ratings based on 1,372 Verified Reviews

4.3 out of 5
79% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia-Verified Reviews
3 out of 5
by A verified traveller

Posted 16-Jul-2019
Check in was impersonal. Spg member, felt like another number.
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 16-Jul-2019
5 out of 5
by A verified traveller

Posted 15-Jul-2019
Really enjoyed my stay and had a gorgeous view overlooking the fog covered mountains every morning. Staff were super courteous and helpful and the cleaning service did a great job keeping my room clean despite my dirt covered showers after riding the mountain during the day.
4 out of 5
by A verified traveller

Posted 15-Jul-2019
Nice facility and rooms. The 1 bedroom was quite small especially with 2 small children. Beautiful view from some rooms. Indoor portion of the pool and pool in general was very tiny especially for the large size of the hotel.
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 15-Jul-2019
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 15-Jul-2019
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 15-Jul-2019
5 out of 5
by A verified traveller

Posted 14-Jul-2019
Great location and a beautiful hotel! We spent lots of our time at the pool. We are a few times at Firerock lounge and the food was great.
4 out of 5
by A verified traveller

Posted 14-Jul-2019
Check in staff seemed to have had their empathy genes removed. Absolutely useless computers in "business center".
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 14-Jul-2019