Ratings based on 424 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller fromMerrickville On

Bike ride in Whistler

Posted 21-May-2016
Pros: Location!
Cons: I think the heating/cooling in the room was not working. We could not cool the room down- it was warm and a bit stuffy.
Location: Great road riding! A ton of resturaunt options!
Our check in clerk was super friendly and very helpful! Bed was comfy and just perfect for us after spending the day riding in the mountains!
Comment from Hotel Management
26-May-2016 by Guest Relations Manager, Hotel Management
Thank you for your feedback! We are glad to hear that our location worked well for your needs and for biking. We are also pleased that our associate was helpful during your check-in and that you found your bed to be comfortable during you stay. We hope to welcome you back again soon!
4out of 5
by A verified traveller fromVancouver, BC

Nice & clean hotel inside the Village.

Posted 7-May-2016
Pros: Swimming Pool & Hot Tub.
Cons: Fixing the elevators.
Location: You're close to all good restaurants and sight seeing areas.
I enjoyed my experience at this hotel. The hotel staff was nice and friendly.
Comment from Hotel Management
11-May-2016 by Julie, Hotel Management
Thank you for your feedback Bryan T! We are glad that you enjoyed your stay with us and found our location to be central for your needs. We are also happy that our associates took great care of you, we will be sure to pass on your comments to our team. We hope to welcome you back again soon!
5out of 5
by A verified traveller

A mom daughter weekend awat

Posted 18-Apr-2016
The hotel staff are amazing. They upgraded our room for free and the beds are heavenly. I did find the noise in the hotel hallways was pretty bad at 1am.
Comment from Hotel Management
22-Apr-2016 by Matt, Hotel Management
We are delighted to hear you enjoyed the beds and upgraded room! We strive to provide a comfortable and enjoyable experience for everyone and would like to apologize that you did experience some noise in the hallways late at night. We will share this with our night team to ensure they are being as diligent as possible to monitor this. Thank you for staying with us and taking the time to share your feedback!
4out of 5
by A verified traveller

Centrally located in whistler village.

Posted 27-Mar-2016
Excellent staff especially concierge and "Stuart" and "Jacques". Room was tight for three people but adequate. Pool and hot tubs were good.
Comment from Hotel Management
31-Mar-2016 by Guest Services Team, Hotel Management
Thank you for your feedback! We are glad to hear that our associates took great care of you while you were here. We will be sure to pass on your comments to Stuart and Jacques. We hope to welcome you back again soon!
4out of 5
by A verified traveller

Nice hotel. Great staff.

Posted 23-Mar-2016
Hotel is conveniently located in the village. The shuttle to the ski slopes runs often and is very usefull. Parking underground is expensive (30$/night) but, if you are willing to walk for 5 minutes, there is free parking in Parking Lot 4 or 5 - 4 is closer. What made the difference, for me, was the staff and especially Julie. I got sick the first day I got there and, when Julie found out (she called a couple of days after we checked in to ask if we need anything) she sent me a basket with a couple of items (ginger ale, chicken soup, apple jus, etc) and a card wishing me well. That made my day and earned an Excellent rating for the hotel staff. A good note for the sauna, wich was very nice and clean.
Comment from Hotel Management
1-Apr-2016 by Guest Services Team, Hotel Management
Thank you for your feedback! We are thrilled to hear your feedback about the service delivered by Julie and our team. We will be sure to pass it on to them. We hope to welcome you back in the future!
4out of 5
by A verified traveller

Posted 21-Mar-2016
my friends and i will stay in delta hotel next spring when we go skiing in whistler.
Comment from Hotel Management
22-Mar-2016 by Guest Relations, Hotel Management
Thank you for your feedback! We are thrilled to hear that you will be returning to stay with us next year, we look forward to hosting you again.
4out of 5
by Mariana

This traveller left a rating score only Posted 28-Feb-2016 on Hotels
4out of 5
by Kevin fromVancouver

Exactly what was needed

Posted 23-Feb-2016 on Hotels
My Girlfriend and I planned a couple's retreat to Whistler, and this Hotel fit perfectly. Everything was in walking distance, so we could eat, drink, and be merry at the sites, while the kitchenette allowed us to make a couple of our own meals, so we didn't have to pay a tourist premium for every meal we ate. We fell asleep cuddled up in front of the fire. This was a great experience.
Comment from Hotel Management
7-May-2016 by Jeff, Hotel Management
Thank you Kevin for taking the time to share your experience with us. It is great to hear that you and your girlfriend enjoyed your time with us and that the room was able to make for a comfortable stay. We hope to see you again soon!
4out of 5
by A verified traveller

Nice hotel. Beautiful village.

Posted 22-Feb-2016
Pros: Staff was great and accommodating. Washer and dryer in room.
Cons: Dated. No bells or whistles in lobby.
Great experience. Facility is dated.No restaurant on site. Not close to gondola station, however shuttle service is good from 8am to 4pm. Mark the shuttle driver was very informative , positive and cheerful. Go Aussie. Christina at concierge service was also excellent very helpful and kind.
Comment from Hotel Management
24-Feb-2016 by Erin , Hotel Management
Thank you for choosing to stay with us. I will share your comments with the team. Both Mark and Christine will be excited to hear you enjoyed their service.
5out of 5
by A verified traveller

great concierge service and friendly staff

Posted 21-Feb-2016
close to village ski hills and restaurants staff was totally accommodating and helpful
Comment from Hotel Management
24-Feb-2016 by Erin , Hotel Management
Our central location makes it nice and close to the ski hills and the village fun. We are glad that you enjoyed your time here and found the staff helpful.
Comment from Hotel Management
24-Feb-2016 by Erin , Hotel Management
Our central location makes it nice and close to the ski hills and the village fun. We are glad that you enjoyed your time here and found the staff helpful.