Ratings based on 416 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveller

A mom daughter weekend awat

Posted 18-Apr-2016
The hotel staff are amazing. They upgraded our room for free and the beds are heavenly. I did find the noise in the hotel hallways was pretty bad at 1am.
Comment from Hotel Management
22-Apr-2016 by Matt, Hotel Management
We are delighted to hear you enjoyed the beds and upgraded room! We strive to provide a comfortable and enjoyable experience for everyone and would like to apologize that you did experience some noise in the hallways late at night. We will share this with our night team to ensure they are being as diligent as possible to monitor this. Thank you for staying with us and taking the time to share your feedback!
4 out of 5
by A verified traveller

Centrally located in whistler village.

Posted 27-Mar-2016
Excellent staff especially concierge and "Stuart" and "Jacques". Room was tight for three people but adequate. Pool and hot tubs were good.
Comment from Hotel Management
31-Mar-2016 by Guest Services Team, Hotel Management
Thank you for your feedback! We are glad to hear that our associates took great care of you while you were here. We will be sure to pass on your comments to Stuart and Jacques. We hope to welcome you back again soon!
4 out of 5
by A verified traveller

Nice hotel. Great staff.

Posted 23-Mar-2016
Hotel is conveniently located in the village. The shuttle to the ski slopes runs often and is very usefull. Parking underground is expensive (30$/night) but, if you are willing to walk for 5 minutes, there is free parking in Parking Lot 4 or 5 - 4 is closer. What made the difference, for me, was the staff and especially Julie. I got sick the first day I got there and, when Julie found out (she called a couple of days after we checked in to ask if we need anything) she sent me a basket with a couple of items (ginger ale, chicken soup, apple jus, etc) and a card wishing me well. That made my day and earned an Excellent rating for the hotel staff. A good note for the sauna, wich was very nice and clean.
Comment from Hotel Management
1-Apr-2016 by Guest Services Team, Hotel Management
Thank you for your feedback! We are thrilled to hear your feedback about the service delivered by Julie and our team. We will be sure to pass it on to them. We hope to welcome you back in the future!
4 out of 5
by A verified traveller

Posted 21-Mar-2016
my friends and i will stay in delta hotel next spring when we go skiing in whistler.
Comment from Hotel Management
22-Mar-2016 by Guest Relations, Hotel Management
Thank you for your feedback! We are thrilled to hear that you will be returning to stay with us next year, we look forward to hosting you again.
4 out of 5
by A verified traveller

Nice hotel. Beautiful village.

Posted 22-Feb-2016
Pros: Staff was great and accommodating. Washer and dryer in room.
Cons: Dated. No bells or whistles in lobby.
Great experience. Facility is dated.No restaurant on site. Not close to gondola station, however shuttle service is good from 8am to 4pm. Mark the shuttle driver was very informative , positive and cheerful. Go Aussie. Christina at concierge service was also excellent very helpful and kind.
Comment from Hotel Management
24-Feb-2016 by Erin , Hotel Management
Thank you for choosing to stay with us. I will share your comments with the team. Both Mark and Christine will be excited to hear you enjoyed their service.
5 out of 5
by A verified traveller

great concierge service and friendly staff

Posted 21-Feb-2016
close to village ski hills and restaurants staff was totally accommodating and helpful
Comment from Hotel Management
24-Feb-2016 by Erin , Hotel Management
Our central location makes it nice and close to the ski hills and the village fun. We are glad that you enjoyed your time here and found the staff helpful.
Comment from Hotel Management
24-Feb-2016 by Erin , Hotel Management
Our central location makes it nice and close to the ski hills and the village fun. We are glad that you enjoyed your time here and found the staff helpful.
4 out of 5
by A verified traveller from Oakland, CA

Nice room, good value

Posted 19-Feb-2016
Pros: Room was clean and well appointed. Staff was friendly. Price was reasonable.
Cons: Common areas a bit grungy. The pub in Tower 2 is loud, but fortunately we weren't able to hear it from our room.
Location: 10 minute walk to lifts (a bit of a haul with kids and gear), but the hotel has a shuttle van that runs every 10-12 minutes.
Pros: Excellent room, friendly and helpful staff, convenient shuttle to the lifts. Cons: Common areas and elevator could use some updating and cleaning; weak wi-fi signal.
Comment from Hotel Management
20-Feb-2016 by Matt, Hotel Management
Thank you for sharing your feedback. We have just redesigned and renovated all our rooms and have plans in the works to revamp our lobby and public spaces as well in the near future. We are excited to see what this will look like and can hopefully welcome you back again to show you! We hope you had a great trip!
5 out of 5
by A verified traveller from Seattle

Location

Posted 7-Feb-2016
This hotel is right in the middle of the village. You can shop for groceries and prepare your own meals, or go out to eat at any of the restaurants. Our room had a washer/dryer combo which was great for drying wet gear. Rooms could use a small safe though.
Comment from Hotel Management
16-Feb-2016 by Bekki, Hotel Management
Zimbeaux, it is great to hear that you enjoyed your time with us. We have taken you comments regarding in room safes into consideration for future improvements and invite you to take advantage of the safes offered at the front desk if staying with us in the future. Thank you again for choosing to stay with us.
5 out of 5
by A verified traveller from UTAH

Terrific hotel

Posted 6-Feb-2016
Helpful staff, beds were great, suite was spacious and pool hot tubs and locker room were nice. Shuttle to gondola was easy. My only complaint was no room service but there are so many dining options nearby its not a big problem.
Comment from Hotel Management
16-Feb-2016 by Bekki, Hotel Management
Thank you Jeff for sharing experience and it is great that you were able to enjoy all that Whistler has to offer. We hope to see you again soon!
4 out of 5
by A verified traveller from Sheffield, England

Hotel in Whistler Village

Posted 6-Feb-2016
Nice hotel. Rooms were well sized and very clean. Central location in the village so all bars, restaurants and shops are close by. Ski lifts are a 10minute walk, but you are better taking the hotels free return shuttle to the mountain, which is 3-4mins. When the shuttle stops running, number 4 bus drops you at the hotels back door. Affinity sports ski rental shop in hotel. Brickworks pub in the hotel is good for breakfast, dinner and apres ski beers. Highly recommended.
Comment from Hotel Management
16-Feb-2016 by Bekki, Hotel Management
Thanks Andy for sharing your comments with us and we are happy that you enjoyed your time with us! We appreciate you taking the time to come and stay with us and we hope to see you again soon!