Interior entrance

Reviews of Summit Lodge Boutique Hotel

4 out of 5
Summit Lodge Boutique Hotel
4359 Main St., Whistler, BC

Reviews

9.4

Exceptional

Rating 10 - Excellent. 900 out of 1219 reviews" "
Rating 8 - Good. 232 out of 1219 reviews" "
Rating 6 - Okay. 64 out of 1219 reviews" "
Rating 4 - Poor. 11 out of 1219 reviews" "
Rating 2 - Terrible. 12 out of 1219 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lee, Victoria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ended up getting a nicer room than we were expecting. Just the little extra space with 2 adults, a 7 and 10 year old made a huge difference over our 8 day stay. Staff always went the extra mile there to see if there was anything they could do to make the stay even better.
Stayed 7 nights in Mar 2024
Response from Miguel on Mar 24, 2024
Thank you Lee for this great review and your feedback. We appreciate it and we are glad to hear that the hotel exceeded your expectations. We look forward to welcome you again on your next trip to Whistler!

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at this hotel! Location was perfect! Many food options and market nearby.
Stayed 2 nights in Mar 2024
Response from Emma on Mar 27, 2024
Hi Renee,Thankyou for your positive review. We are so glad you enjoyed your stay with us and look forward to having you back at the summit lodge next time your in Whistler!

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely recommend this hotel. Property and rooms were very clean, and there were various amenities in the room that were easy to use. This hotel was definitely a highlight of our trip to Whistler Blackcomb. Something I will say though, is that the hotel was rather a bit far away from the gondolas and lifts. But other than that, it was an overall satisfying stay. Strongly recommended.
Response from Emma on Mar 21, 2024
Hi Jennifer,Thankyou for your kind words. We hope to see you back at the Summit Lodge next time your in Whistler!

10/10 Excellent

James

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Great place, great location!
Stayed 6 nights in Mar 2024
Response from Emma on Mar 18, 2024
Hi James,We are so glad you enjoyed your stay with us! We look forward to welcoming you back next time your in Whistler.

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 4 nights in Mar 2024
Response from Emma on Mar 18, 2024
Hi Jorge,We are so glad you enjoyed your stay with us! We look forward to welcoming you back next time your in Whistler.

10/10 Excellent

Sanket

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room - liked that there was a small stove, microwave and fridge. Also enjoyed the pool and hot tub
Stayed 2 nights in Mar 2024
Response from Emma on Mar 18, 2024
Hi Sanket,We are so glad you enjoyed your stay with us! We look forward to welcoming you back next time your in Whistler.

10/10 Excellent

Lisma

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near restaurants and shops, clean, quiet, great amenities
Stayed 2 nights in Feb 2024
Response from Miguel on Mar 17, 2024
Thanks a lot Lisma for this great review. Looking forward to welcome you again!

2/10 Terrible

Gurdeep

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
VIP no room upgrade No free parking No breakfast
Stayed 1 night in Mar 2024
Response from Ellie on Mar 17, 2024
Hi Gurdeep, Unfortunately we were unable to provide an upgrade due to being sold out. We hope you enjoyed the complimentary bottle of wine instead. Parking is 21 a night for all guests. In house breakfast is available to order, we apologize you did not get an opportunity to try our breakfast.

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Fun, authentic rooms. Comfortable bed. Helpful staff. Hot tub and sauna were nice.
Stayed 1 night in Mar 2024
Response from Emma on Mar 12, 2024
We thank you Nicole for staying with us. We are glad to hear that you enjoyed the stay and we would like to welcome you again!

4/10 Poor

Karen

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Disappointed
Stayed 2 nights in Mar 2024
Response from Miguel on Mar 11, 2024
Hi Karen. We apologize if the hotel did not exceed your expectations. Due to maintenance procedures, our hot tub must remain closed for a couple of hours on Monday mornings until the fresh water is heated again. We would like to welcome you again and in order to offer a better experience.

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and loved the kitchenette! Housekeeping was great, kind and efficient. Our room was always clean and we had what we needed.
Stayed 4 nights in Dec 2023
Response from Miguel on Mar 11, 2024
We thank you Diana for staying with us. We are glad to hear that you enjoyed the stay and we would like to welcome you again!

10/10 Excellent

michele

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great Location and friendly staff.. shuttle to the ski lift was awesome
Stayed 2 nights in Mar 2024
Response from Miguel on Mar 11, 2024
Thanks a lot Michele for this great review and your kind words. Looking forward to welcome you again!

10/10 Excellent

Nadia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome. ❤️
Stayed 3 nights in Mar 2024
Response from Holly on Mar 8, 2024
Hi Nadia, Thank you so much for your positive review! We hope to welcome you again in future.

8/10 Good

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great Location
Stayed 1 night in Mar 2024
Response from Holly on Mar 8, 2024
Hi Kelly, Thank you for your positive review! We hope to welcome you again in future.

8/10 Good

David

Liked: Staff & service
Lack lustre. Heater was old and small. Cheap LED fireplace gave it a tacky look and feel. Bed squeaked. No oven. Small TV and had to watch from the couch. No tv viewing from the bed. So so.
Stayed 1 night in Mar 2024
Response from Miguel on Mar 8, 2024
Hi David! We thank you for the review and feedback. We are sad to hear that the room did not exceed your expectations. Hopefully, we can welcome you again and offer to you a better experience.

8/10 Good

vitaly

Liked: Cleanliness
Better then advertised, but could use a bathroom upgrade and larger hot tub, or a secondary one.
Stayed 2 nights in Feb 2024
Response from Ellie on Mar 1, 2024
Hi Vitaly, Thank you for taking the time to share your feedback, we appreciate your input and will be sure to take it into consideration. We hope you enjoyed your time in Whistler!

8/10 Good

TRACY

Travelled with family
Staff were kind and courteous. The rooms need a refresh and DEEP cleaning as the walls, behind the beds were dirty. The sofa sleeper was SO UNCOMFORTABLE. Would not recommend even for children. Dogs on property were quite loud.
Stayed 5 nights in Feb 2024
Response from Holly on Mar 1, 2024
Hi Tracy, thank you for your review! We are sad to hear that your stay did not exceed expectations and we appreciate your feedback. We hope to welcome you again in future and hopefully next time we can ensure that your stay with us is wonderful!

6/10 Okay

Adelene

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean.
Stayed 4 nights in Feb 2024
Response from Emma on Feb 28, 2024
Thankyou Adelene for this positive review. We are glad you enjoyed your stay and look forward to welcoming you back next time your in Whistler.

10/10 Excellent

Warren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location, super close to the main village.
Stayed 2 nights in Feb 2024
Response from Emma on Feb 28, 2024
Thank you Warren for this positive review. We are glad you enjoyed the stay and we look forward to welcoming you again on your next trip to Whistler.

8/10 Good

Gabriela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool heat was broken we count use the pool.... the loading parking spot for the hotel guest was used always by other people outside the hotel to go do errands was very hard to load our car.
Stayed 3 nights in Feb 2024
Response from Ellie on Feb 28, 2024
Hi Gabriela, Thank you for taking the time to leave a review and share your feedback. We are sorry the pool heater was broken during your stay, we hope you were still able to enjoy the hot tub! We try our best to ensure it is only our guests who park in the loading spot, and will continue to monitor.

10/10 Excellent

Dapeng

Stayed 3 nights in Feb 2024
Response from Emma on Mar 20, 2024
Hi Dapeng! Thankyou for your positive feed back. We look forward to welcoming you back soon.

10/10 Excellent

Priya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean property
Stayed 1 night in Feb 2024
Response from Miguel on Feb 26, 2024
Thanks a lot Priya for staying with us! Looking forward to welcome you again!

8/10 Good

Issei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 5 nights in Feb 2024
Response from Liam on Feb 25, 2024
Thank you Ira for your review! Looking forward to see you again!

10/10 Excellent

adam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accomodating and the location was great
Stayed 1 night in Feb 2024
Response from Liam on Feb 24, 2024
Thank you Adam for this positive review. We are glad you enjoyed the stay and we look forward to welcome you again on your next trip to Whistler.

8/10 Good

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
It was close to a lot of restaurants and had a free shuffle to the Whistler chair lifts. They had free sleds for my kids to use on the sled hill in Olympic park, that was a very easy walk from the hotel. My kids really enjoyed the pool and “candy corner” that was set out every afternoon.
Stayed 3 nights in Feb 2024
Response from Miguel on Feb 24, 2024
Thanks a lot Brooke for your review and kind words. We are very glad to hear that you and your family had a great time at the Summit. Looking forward to welcome you again on your next trip to Whistler!

8/10 Good

Yunwen

Stayed 3 nights in Feb 2024
Response from Emma on Mar 20, 2024
Hi Yunwen! Thankyou for your positive feed back. We look forward to welcoming you back soon.

10/10 Excellent

Atreya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ski storage and shuttle to ski lifts were great perks.
Stayed 3 nights in Feb 2024
Response from Miguel on Feb 24, 2024
Thank you Atreya for this positive review. We are glad you enjoyed the stay and we look forward to welcome you again on your next trip to Whistler.

8/10 Good

horacio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sky trip with family - long weekend. Nice facility with friendly staff and near sky slopes. Located few blocks of main village with several options for dinning. Hotel doesn't have a restaurant but rooms with all basic elements to breakfast. Good price value.
Stayed 4 nights in Feb 2024
Response from Liam on Feb 20, 2024
Thanks a lot horacio for your review and kind words. We are very glad to hear that you enjoyed the stay at the Summit. Looking forward to welcome you again!

10/10 Excellent

Caterina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a clean, quiet option in north village. Walkable to slopes though there is also a shuttle. Close to grocery store and restaurant. Small kitchenette helpful. Families take advantage of bigger room option. Overall, great stay.
Stayed 4 nights in Feb 2024
Response from Liam on Feb 20, 2024
Thank you Caterina for this positive review and kind words. We appreciate it and we would love to welcome you again!

8/10 Good

Alina, Bellevue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location but rooms are small and need better soundproofing
Stayed 3 nights in Feb 2024

10/10 Excellent

Jeongseon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located a block away from the busy and noisy street so it was pretty quiet at night for a good night’s sleep. Enjoyed the stay and love to come back sometime.
Stayed 2 nights in Feb 2024
Response from Miguel on Feb 19, 2024
Thank you Jeongseon for this positive review and kind words. We appreciate it and we would love to welcome you again!

10/10 Excellent

Loc

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value and property.
Stayed 2 nights in Feb 2024
Response from Jaden on Feb 14, 2024
Hi Loc,Thank you for the positive review. We hope to see you again next time!

10/10 Excellent

Nicole, Malverne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our time at the Summit Lodge was absolutely wonderful! The room was always clean (courtesy of their amazing housekeepers Sandy & Abby). The bed and space was comfortable. The staff was all great, and we really enjoyed the shuttle and gear storage at the hotel which were very convenient. The hotel is in a great location and about a 10 minute walk to the gondola through the village. We loved the location and there are plenty of food options within walking distance, and some even right next door. The hotel has their own lot, you do pay for parking, but it was convenient to not have to worry about where we were parking the car. Overall, great stay. Will return next time we are in Whistler. Thank you Summit Lodge and staff for ensuring we had such a lovely stay!
Stayed 5 nights in Jan 2024
Response from Jaden on Feb 2, 2024
Hi Nicole,Thank you for taking the time to share your positive feedback! We are so happy you enjoyed your stay. We will be sure to pass along your kind word to Sandy & Abby! We hope to welcome you back soon.

10/10 Excellent

Amanda

Stayed 1 night in Jan 2024
Response from Emma on Mar 20, 2024
Thankyou for your positive review! We look forward to welcoming you back to the Summit Lodge.

10/10 Excellent

Peterson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Liam on Feb 2, 2024
Thank you Peterson, for this positive review. We are glad to hear that you enjoyed the stay and we look forward to welcome you again!

10/10 Excellent

Ravi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a great location, walking to the village is a few minutes, walking to the lift is 10m. There is ample shopping near the hotel, a grocery store is two blocks away and parking in the garage is very convenient.
Stayed 2 nights in Jan 2024
Response from Isabella on Jan 30, 2024
Hi, Thank you for your review ! We are glad to hear you enjoyed the location of the hotel and made use of our parking garage.See you next time ;)

8/10 Good

Nick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing off the charts but it certainly was quiet, for Whistler village!
Stayed 3 nights in Jan 2024
Response from Miguel on Jan 29, 2024
Thanks a lot Nick for the review! Looking forward to welcome you again!

10/10 Excellent

Chelsea

Stayed 4 nights in Jan 2024
Response from Emma on Mar 20, 2024
Hi Chelsea! Thankyou for your positive feed back. We look forward to welcoming you back soon.

10/10 Excellent

Dan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful! The staff were very friendly and helpful. The room was very cozy and it was also nice to have the kitchenette. Complimentary safe ski storage, shuttle to the Excalibur and Whistler Village Gondolas running every 10 minutes. Walking distance to everything. Looking forward to staying here again!
Stayed 3 nights in Jan 2024
Response from Miguel on Jan 29, 2024
We thank you Dan for this great review! We appreciate your kind words and we are glad to hear that you had a great time in Whistler! Looking forward to welcome you again in the near future!

10/10 Excellent

Jan, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Emma on Mar 20, 2024
Hi Jan! Thankyou for your positive feed back. We look forward to welcoming you back soon.

10/10 Excellent

NEJAT, PORTLAND

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly property with great service.
Stayed 4 nights in Dec 2023
Response from Miguel on Feb 24, 2024
Thank you Nejat for choosing us. Looking forward to welcome you again!

8/10 Good

Vladimir

Stayed 1 night in Jan 2024
Response from Emma on Mar 20, 2024
Hi Vladimir! Thankyou for your positive feed back. We look forward to welcoming you back soon.

6/10 Okay

sung-min

Travelled with partner
Rome was smaller than the picture
Stayed 1 night in Jan 2024
Response from Isabella on Jan 24, 2024
Thank you for taking the time to share your feedback. We appreciate your honesty and apologize for any inconvenience you experienced regarding the size of your room .We'll certainly take your comments into consideration as we strive to improve our guest experience. If you decide to visit us again, we'll do our best to ensure you a more comfortable stay.Best regards,

8/10 Good

ALEJANDRO PULIDO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They give the room late
Stayed 1 night in Jan 2024
Response from Isabella on Jan 22, 2024
Dear valued guest,Thank you for your review. We'd like to clarify that check-in time is at 4pm , and your early arrival before this time may have led to a slight delay. We apologize for any inconvenience and look forward to welcoming you again.

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, property conditions & facilities
clean hotel, friendly staff, nice room centrally located. couldn't get the jets on in the hot tub other then that a great experience
Stayed 1 night in Jan 2024
Response from Drenn on Jan 22, 2024
Thank you for your positive feedback Matthew, we are glad you were able to make use of the location and amenities.We apologise for the issue with the hot tub jets, we have got our maintenance team on the case!Hope to welcome you back soon.Kind regards,Drenn

10/10 Excellent

Broni

Stayed 5 nights in Jan 2024
Response from Liam on Jan 20, 2024
Thank you Broni for your positive review. We are glad you enjoyed the stay and we look forward to welcome you again!

2/10 Terrible

Amy

There were dogs barking all night I would like my money back!
Stayed 1 night in Jan 2024
Response from Miguel on Jan 21, 2024
Thank you Amy for your review. We apologize for the issues caused by the dogs. We hope to welcome you again in the near future in order to offer you a pleasant stay.

10/10 Excellent

wojciech

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Ellie on Feb 8, 2024
Hi Wojciech, Thank you for the 5 star review! We are pleased to hear you enjoyed your stay with us. Kind regards,

10/10 Excellent

william

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Liam on Jan 17, 2024
Thank you William for your positive review. We are glad you enjoyed the stay and we look forward to welcome you again!

10/10 Excellent

luke

Stayed 3 nights in Jan 2024
Response from Liam on Jan 18, 2024
Thank you Luke for your positive review. We are glad you enjoyed the stay and we look forward to welcome you again!