All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Thank you for taking the time to leave us a review. We are very glad to hear that you enjoyed your stay with us, and we hope to welcome you back to Whistler soon!Best wishes,Phoebe - Guest Services Agent
10/10 Excellent
frances
Travelled with family
Apr 21, 2024
The room is very spacious which is wonderful.
The pool area is definitely needing some attention especially the hot tub which is quite dirty and unappealing.
The check in experience was really good but the parking situation underground is very unclear and could be better appointed.
What we like the best is the spaciousness of our suite, definitely a bonus!
frances
Stayed 1 night in Apr 2024
Response from Gurkirt on Apr 21, 2024
Thank you for your feedback! We're delighted to hear that you enjoyed the spaciousness of your suite and had a positive check-in experience. We appreciate your valuable insights regarding the pool area and hot tub, as well as the clarity of our underground parking situation. Rest assured, we'll address these areas promptly to ensure a more enjoyable stay for our guests in the future. We hope to welcome you back soon for another wonderful experience!
Thank you for taking the time to leave a positive review. I'm glad to hear you loved our location in the heart of Whistler Village!We hope to welcome you back to Whistler soon!Best wishes, Phoebe Guest Service Agent
Ideal location as it was right near the gondola. Excellent area for shopping and restaurants. Have stayed here in Nov 2022 so this won’t be the last time.
Seneca
Stayed 1 night in Apr 2024
Response from Gurkirt on Apr 18, 2024
Thank you for sharing your experience! We're thrilled to hear that you found our location ideal, with easy access to the gondola and surrounded by great shopping and dining options. We can't wait to welcome you back again in the future! Best Wishes,Gurkirt Guest Services
2/10 Terrible
JASANDEEP
Apr 14, 2024
Outdated
JASANDEEP
Stayed 1 night in Mar 2024
Response from Jordan, Guest Services on Apr 14, 2024
Thank you for taking the time to leave a review. We’re sorry to learn that your stay with us did not meet your expectations. If you could kindly contact our management team, we would appreciate the opportunity to better understand your experience and make any necessary improvements. Thank you again for sharing your feedback and we look forward to the possibility of serving you better in the future. Kind regards,
6/10 Okay
Muskan
Travelled with family
Apr 13, 2024
Average facility
Muskan
Stayed 2 nights in Apr 2024
Response from Vandita on Apr 16, 2024
Thank you for taking the time to write a review. We are glad that you enjoyed your stay and if there is anything specific you would like to share, please don't hesitate to get in contact with us. We hope to see you again soonKind regards, Vandita Guest Services
8/10 Good
CHELSEY
Travelled with group
Apr 12, 2024
Liked: Staff & service, amenities
Disliked: Cleanliness
Excellent location. Hotel rooms need a deep clean. Staff at chrkc in were very friendly. Loved that it had wood fire. Sucks we werent allowed to use it on the rainy day.
CHELSEY
Stayed 1 night in Apr 2024
Response from Jordan, Guest Services on Apr 14, 2024
Thank you so much for taking the time to leave a positive review! If there is any specific feedback you'd like to share, please don't hesitate to contact us! We hope to welcome you back to Whistler soon! Kind regards.
Good morning Aidan,Thank you for taking the time to leave us such an outstanding review! We hope to welcome you back to Whistler soon.Kind regards,Liam Guest Services
Thank you so much for leaving a fabulous review! We're delighted to hear you enjoyed your stay and hope to welcome you back to Whistler soon!Kind regards,Charlotte Guest Service Supervisor
6/10 Okay
Yiming
Mar 28, 2024
Among all the hotels and resorts, this one so far is the most weird one. in the village center is convenient, but also noisy. the layout of the room is weird. heating system is not fun .
Yiming
Stayed 1 night in Mar 2024
Response from Liam on Apr 6, 2024
Good morning Yiming,Thank you for taking the time to leave us this review. I am sorry to hear that the hotel did not meet your expectations regarding layout and heating. If you would like to provide more information please contact the hotel directly.Kind regards,Liam Guest Services
Thank you so much for taking the time to leave a positive review! If there is any specific feedback you'd like to share, please don't hesitate to contact us!We hope to welcome you back to Whistler soon!Kind regards,Charlotte Guest Service Supervisor
Queen Loft #302. Very cute loft in great location very close to Gondolas. Unit has a large balcony facing village walk great for people watching. Being 3 units away from the Pod hotel, noise from their partying (mentioned in other reviews) was at a minimum and did not bother us at all. Staff were friendly and responsive. Note: the pool and laundry are located at sister hotel (Mountainside) which is located across street behind hotel (we did not end up using either). Would definitely stay here again. Mahalo!
Tracy
Stayed 6 nights in Mar 2024
Response from Charlotte on Mar 29, 2024
Thank you so much for your wonderful review! We're delighted to hear that you enjoyed your stay in our cute loft and the balcony area. We agree that the location is great and in the heart of Whistler Village! We're glad to hear that our staff were friendly and responsive throughout your stay; your feedback is appreciated and we will be sure to pass on your lovely comments.Thank you for choosing us and we can't wait to welcome you back for another great stay!Kind regards,Charlotte Guest Service Supervisor
A convenient place to stay right in the heart of the village but the rooms back onto the service road and it is very noisy. The rooms are very nice but the walls are obviously not well insulated as the noise from rooms beside you is terrible. I must be the reason ear plugs are provided. Overall a nice place with easy access.
Christine
Stayed 1 night in Mar 2024
Response from Charlotte on Mar 27, 2024
Thank you for taking the time to write a review. We are delighted to hear that you found our location convenient and enjoyed the quality of our rooms. We apologise for any inconvenience caused by noise disturbances during your stay; we understand the importance of a comfortable experience and will pass on your feedback to our maintenance team regarding the sound insulation from outside noise and nearby walls. Thank you again for sharing your feedback and we hope to welcome you back to Whistler soon!Kind regards,Charlotte Guest Service Supervisor
6/10 Okay
Melody, Carman
Mar 26, 2024
Disliked: Property conditions & facilities
Melody
Stayed 1 night in Mar 2024
Response from Charlotte on Mar 27, 2024
Thank you for taking the time to leave a review! If there is anything specific about your stay that you would like to share, please don't hesitate to get in contact with us!Kind regards,Charlotte Guest Service Supervisor
6/10 Okay
Kelly
Travelled with family
Mar 19, 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff were very kind and helpful. The rooms and hotel were very clean and safe. The location of the hotel was very convenient for skiing and accessing the village. Unfortunately, the pool and hot tub were in a separate building - a bit of a walk - and the pool was freezing cold and the hot tub was frothy (not super clean).
Kelly
Stayed 2 nights in Mar 2024
Response from Liam on Mar 20, 2024
Good morning Kelly,Thank you for taking the time to leave us this review. I am glad to hear that the staff, room and location were such positive aspects of your stay. The pool and hot tub are located in our Mountainside building, which is about a 2-minute walk from the Villageside hotel. We apologize for this inconvenience, but provide robes to keep you warm on the walk over! The pool is normally heated to ensure it is enjoyable for our guests, and I apologize if there was an issue with the heating during your stay. We hope to welcome you back to Whistler soon. Kind regards, Liam Guest Services
Thank you for taking the time to write a positive review! We are fortunate that our location is in the heart of Whistler Village and we love this too! We hope to welcome you back to Whistler soon.Kind regards,Charlotte Guest Service Supervisor
10/10 Excellent
Keith
Mar 5, 2024
Keith
Stayed 1 night in Mar 2024
Response from Charlotte on Mar 25, 2024
Thank you so much for taking the time to leave a positive review! We hope to welcome you back to Whistler again soon!Kind regards,Charlotte Guest Service Supervisor
Very pleasant stay & I would definitely recommend it !
Payam
Stayed 4 nights in Feb 2024
Response from Charlotte on Mar 4, 2024
Thank you for taking the time to write a review and we're delighted to hear you had a pleasant stay! We hope to welcome you back to Whistler again soon!Kind regards,Charlotte Guest Service Supervisor
Thank you for taking the time to leave a review! We're delighted to hear you had a great stay and hope to welcome you back to Whistler again soon!Kind regards,Charlotte Guest Service Supervisor
6/10 Okay
Melissa
Mar 1, 2024
Disliked: Property conditions & facilities
Melissa
Stayed 5 nights in Feb 2024
Response from Charlotte on Mar 4, 2024
Thank you for taking the time to leave a review! We're glad you had an enjoyable stay and hope to welcome you back to Whistler again soon!Kind regards,Charlotte Guest Service Supervisor
Thank you for the feedback. We are glad to hear the our staff and services were excellent. We look forward to your future stay. Thank you.
8/10 Good
Elizabeth
Travelled with partner
Feb 17, 2024
Liked: Cleanliness, staff & service
We love staying at The Executive, it is an older property but well maintained and the location can't be beat. You can also use the pool and hot tub at their sister property. We are mainly there to ski and its very walkable to the lift, also in the hear of the village. Only knocked off a few stars as our room this stay had a working fireplace which is nice but resulted in the a bit of a camp fire smell.
Elizabeth
Stayed 3 nights in Feb 2024
Response from Liam on Feb 18, 2024
Good morning Elizabeth,Thank you for taking the time to leave us this review. We truly appreciate the feedback and are glad to hear that you had such a positive experience at our hotel. I am sorry to hear that your room smelt a bit smokey during your stay. This does occasionally happen in rooms, especially in the colder months when windows are closed. In future, if the smell is a bit much, we would be more than happy to provide air fresheners! We hope to welcome you back to Whistler soon. Kind regards, Liam Guest Services
6/10 Okay
monica
Feb 14, 2024
monica
Stayed 1 night in Feb 2024
Response from Charlotte on Mar 21, 2024
Thank you for taking the time to rate your stay with us! We hope to welcome you back for future visits to Whistler. Kind regards,Charlotte Guest Service Supervisor
Room could have used a microwave and better tv options, otherwise it was great
Kelly
Stayed 1 night in Feb 2024
Response from Latara on Feb 13, 2024
Hi Kelly, Thank you for taking the time to share your feedback with us and we are delighted to hear you had a great stay! For any future visits, we would recommend staying in one of our Deluxe Studio rooms which have a fully stocked kitchenette and a microwave as compared to our euro room which does not offer a kitchenette. We hope to welcome you back soon,Kind regardsGuest Services
10/10 Excellent
arik
Feb 11, 2024
arik
Stayed 2 nights in Feb 2024
Response from Charlotte on Mar 21, 2024
Thank you for taking the time to leave an outstanding review! We're glad to hear that you had a great stay with us and we hope to welcome you back to Whistler soon!Kind regards,Charlotte Guest Service Supervisor
10/10 Excellent
Kirk
Feb 10, 2024
Kirk
Response from Charlotte on Feb 12, 2024
Thank you for taking the time to leave us a review and we are delighted you enjoyed your stay!We hope to welcome you back to Whistler soon!Kind regards,Charlotte Guest Service Supervisor
8/10 Good
William
Feb 10, 2024
Poor heating system. The fan is noisy. But overall, pretty good! A solid B.
William
Stayed 1 night in Feb 2024
Response from Charlotte on Feb 12, 2024
Thank you for taking the time to leave a review. We appreciate your honesty and are glad to hear that, overall, you enjoyed your stay with us.We understand that the heating system and fan noise have been areas of concern for you and we will pass on your feedback to our maintenance team to enhance your experience and that of our other customers.We hope to welcome you back to Whistler soon!Kind regards,Charlotte Guest Service Supervisor
Thank you for taking the time to leave a positive review! We are glad you enjoyed your stay with us and we hope to welcome you back to Whistler soon. Kind Regards, Guest Services
4/10 Poor
Brenda
Travelled with partner
Feb 7, 2024
We had a room facing the village and were kept up all night by people partying at the bar/nightclub located directly near our room. The hotel room had ear plugs on the bedside table, so clearly the management knows it is problem. Also, parking was very difficult to find when you have a pick up truck as very few parkades have clearance over 6’8”.
Brenda
Stayed 1 night in Feb 2024
Response from John | Guest Services Agent on Feb 7, 2024
We are sorry to hear you had a troublesome stay. Whistler nightlife can be very busy at times and unfortunately, that is correct our underground carpark has a 6'8" height limit.Thank you for taking the time to leave us a review.Kind regards,
8/10 Good
john
Jan 29, 2024
john
Stayed 4 nights in Jan 2024
Response from Charlotte on Mar 21, 2024
Thank you for taking the time to leave a positive review! We love to hear feedback regarding your visit and we are glad you enjoyed your stay. We hope to welcome you back to Whistler soon!Kind regards,Charlotte Guest Service Supervisor
4/10 Poor
Daniel
Jan 29, 2024
Daniel
Stayed 1 night in Jan 2024
Response from Charlotte on Mar 21, 2024
Thank you for taking the time to leave a review. We appreciate your feedback and hope to welcome you back to Whistler for an improved stay.Kind regards,Charlotte Guest Service Supervisor
Thank you for taking the time to leave a positive review! We are glad you enjoyed your stay with us and that our pool and hot tub area was a highlight of your visit.We hope to welcome you back to Whistler soon!Kind regards,Charlotte Guest Service Supervisor
6/10 Okay
Douglas
Travelled with group
Jan 26, 2024
Liked: Cleanliness, amenities
This is an old run down property right in the middle of Whistler Village. Great location, but strange building. Also some confusion because there are 2 Executive Inns in nearby but different locations and it was not clear to me which one I was in so, of course, I went to the wrong one.
Douglas
Stayed 1 night in Jan 2024
Response from Charlotte on Jan 29, 2024
Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our location in Whistler Village to be great. Whistler is a wonderful destination and we aim to provide a comfortable base for our guests to explore the beauty of the surrounding area.We apologize for any inconvenience caused by the location of our two sister hotels. We understand that this could lead to confusion and we will work on improving the clarity of our signage and communication for future guests.Regarding your observation about the property itself, we value your feedback on this. We continuously strive to enhance our guests' experiences and your comments will be considered in our ongoing efforts to improve the overall quality of our accommodation.We hope to have the opportunity to welcome you back and provide an improved experience in the future.Kind regards,Charlotte Guest Service Supervisor
This is a good option for a one night stay in whistler. Price is reasonable compared to surrounding hotels. Really close to gondola and right on Village Stroll. Deluxe room was a decent size and clean. Halls are showing their age. Only reason I gave it 4 stars is the noise. It’s right next door to the pod hotel which is party central and you can hear late night revelers. The hotel does provide earplugs so consider that if you’re a light sleeper.
Jhana
Stayed 1 night in Jan 2024
Response from Liam on Jan 30, 2024
Good evening Jhana, thank you for your excellent review. We are glad to hear that you enjoyed so many aspects of your stay with us. Unfortunately, being right on the village stroll does have its downsides as Whistler can be quite loud at night. Hopefully, the complimentary earplugs that we provide to each room helped you sleep a little better. We hope to welcome you back soon. Kind regards, Liam Guest Services
Thank you for taking the time to leave a review. We regret that your stay did not meet your expectations. Please reach out to our management team so that we can gain a deeper understanding of your experience and implement any required improvements. We hope to have the chance to provide you with an improved experience in the future.Kind regards,Charlotte Guest Service Supervisor
Great Service and staff - right by the gondola - perfect for the trip
Brian
Stayed 7 nights in Dec 2023
Response from Charlotte on Jan 22, 2024
Thank you for taking the time to share your positive feedback! We're thrilled to hear that you had a great experience with our service and staff. Being located right by the gondola adds to the convenience, making your trip even more enjoyable. We appreciate your kind words and look forward to welcoming you back soon! Kind regards,Charlotte Guest Service Supervisor
2/10 Terrible
Norman
Jan 21, 2024
Norman
Stayed 1 night in Jan 2024
Response from Charlotte on Jan 23, 2024
Thank you for taking the time to leave a review. We’re sorry to learn that your stay with us did not meet your expectations. If you could kindly contact our management team, we would appreciate the opportunity to better understand your experience and make any necessary improvements. Thank you again for sharing your feedback and we look forward to the possibility of serving you better in the future.Kind regards,Charlotte Guest Service Supervisor
Thank you for leaving an incredible review! It makes us happy to know you had an enjoyable stay and we hope to welcome you back again soon!Kind regards,Charlotte Guest Service Supervisor
10/10 Excellent
Jonathan
Jan 20, 2024
Jonathan
Stayed 2 nights in Jan 2024
Response from Charlotte on Jan 22, 2024
Thank you for taking the time to leave an exceptional review and we are pleased to hear that you had an excellent stay with us! We hope to welcome you back to Whistler soon!Kind regards,Charlotte Guest Service Supervisor
6/10 Okay
Laura
Travelled with partner
Jan 20, 2024
Liked: Cleanliness, staff & service, amenities
Laura
Stayed 1 night in Jan 2024
Response from Latara on Jan 20, 2024
Hello Laura, Thank you for choosing The Executive Inn at Whistler, we appreciate you taking the time to review your stay with us. We are regretful to hear that there were aspects of your experience we could have improved on. If there is any specific feedback we should hear please feel free to contact our management team to discuss. We hope to see you again soon.Kind regards, Guest Services
8/10 Good
John
Jan 19, 2024
Liked: Cleanliness, staff & service
A clean and well located property - short walk to the gondola. The nightly rate was reasonable and dog friendly. We had a great stay.
John
Stayed 2 nights in Dec 2023
Response from Charlotte on Jan 19, 2024
Thank you for leaving a positive review and we're happy to hear you had a fantastic stay. It's great to know that you found our nightly rates reasonable and appreciated our dog-friendly policy - we understand the importance of including furry family members in your travel plans! We also take pride in providing a clean and convenient environment for our guests and we're glad that the location near the gondola met your expectations.We hope to welcome you back to Whistler soon!Kind regards,CharlotteGuest Service Supervisor
4/10 Poor
Felix
Jan 14, 2024
Liked: Cleanliness, staff & service
Felix
Stayed 1 night in Jan 2024
Response from Charlotte on Jan 17, 2024
Thank you for taking the time to leave us a review and we are sorry to learn that your stay fell short of your expectations. It would be great to hear from you on the points on which we can improve on to better your and future guests' experiences. Please contact the hotel at your earliest convenience and reach out to our management team. Kind regards,Charlotte Guest Service Supervisor
10/10 Excellent
shelina
Jan 13, 2024
shelina
Stayed 1 night in Jan 2024
Response from Latara on Feb 7, 2024
Hi Shelina!Thank you so much for choosing The Executive Inn at Whistler, we appreciate you taking the time to review your stay with us. We are glad to hear that your experience was so positive and hope to welcome you back again soon.Kind regardsGuest Services
8/10 Good
Daryoosh
Jan 11, 2024
Daryoosh
Stayed 5 nights in Jan 2024
Response from Charlotte on Jan 31, 2024
Thank you for leaving a positive review! We are glad you enjoyed your stay with us and we hope to welcome you back to Whistler soon.Kind regards,Charlotte Guest Service Supervisor
8/10 Good
Peter
Jan 8, 2024
Peter
Stayed 1 night in Jan 2024
Response from Gurkirt on Jan 9, 2024
Thank you for the feedback. We look forward to your future stay.
Hi Pinardi,Thank you for choosing The Executive Inn at Whistler, we really appreciate you taking the time to leave such a positive review of your stay with us. We hope to see you again soon!Guest Services team
4/10 Poor
Julie
Dec 28, 2023
Julie
Stayed 2 nights in Dec 2023
Response from Randeep Grewal I Front Office Manager on Dec 29, 2023
Thank you for sharing your feedback with us. We regret that your stay fell short of expectations. To better understand your concerns and work towards enhancing our guest experience, we encourage you to reach out to our hotel directory. Your insights are invaluable in our continuous efforts to improve.
Response from Randeep Grewal I Front Office Manager on Dec 29, 2023
Your feedback is crucial to us. We take allegations seriously and would appreciate the opportunity to discuss your experience in greater detail, please contact the hotel at your earliest convivence. While there were no notes of concerns during your stay, we understand oversights can happen, such as a missed stain on a pillow. However, we're confident in saying that the claim you've made is not accurate.
Like the convenience of the place walkable in all amenities (food, shopping and ski). Definitely will be back.
Maria Teresa
Stayed 1 night in Dec 2023
Response from kajal on Dec 27, 2023
Hi Maria, Thank you for taking the time to leave a positive review. We are glad to hear that you enjoyed your time at our property. We hope to seeing you soon again. Kind Regards, Guest Services