4/10 Poor
Stephen
Travelled with partner
Mar 21, 2023
Disappointed with the stay at Delta Hotels by Marriott Whistler Village Suites. Nowhere in any of the literature about the accommodation, either from Delta or the booked agent (Experian) is there any mention that the hotel is built on top of a nightclub (Garfinkles). The thrum, vibration and noise from the music lasts every day/night from 8pm until 2am (except Wednesdays when the club is closed). This adversely affected our sleep, experience of the accommodation and our holiday. Questionable value for money. We will not stay there again.
Additionally, the servicing of the rooms is every other day and failed completely for the last four days despite our direct requests to the front desk and assurances that it would be attended to. One of the two elevators was out of service for 10 of the 12 nights we stayed and the pool/sauna/hot tubs for three of them. The room was ‘tired’ with, for example, a rip in the carpet in front of the fireplace and was overall not the standard we would have expected of a Marriott hotel. Other travellers will make their own assessments but we would not recommend this accommodation to family or friends.
Stephen
Stayed 12 nights in Mar 2023