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Reviews of Econo Lodge Inn & Suites Triadelphia - Wheeling

2 out of 5
Econo Lodge Inn & Suites Triadelphia - Wheeling
87 Jenkins Lane, Triadelphia, WV

Reviews

7.2

Good

Rating 10 - Excellent. 150 out of 585 reviews" "
Rating 8 - Good. 204 out of 585 reviews" "
Rating 6 - Okay. 119 out of 585 reviews" "
Rating 4 - Poor. 68 out of 585 reviews" "
Rating 2 - Terrible. 44 out of 585 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Dora

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Every where I looked was dirty. Lobby area furniture, every wall and floor. It smelled like smoke in several areas. Our bathrooms had mold on the ceilings and walls. Tubs and toilets were dirty. We checked in and out as soon as we found another hotel. Less than 1 hour. The desk clerk never asked why and just gave us our money back. We should have read the other reviews. The manager and owners should read them too.
Stayed 2 nights in Apr 2024

2/10 Terrible

Kimberly

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room smelled bad. We were woken at 6 AM because my 10 year old thought there was a bug in his ear. Found out there was a tiny red ant infestation thoughout entire room that we had not seen the night before. They were everywhere, including in his ear! I had to pour some water into his ear to flush the ant out. We told the frony desk, and his response was "that sucks". And he said they had been trying to get rid of the ants but they kept coming back! Red ants bite, so we also had ant bites from sleeping in a bed with ants. Never dealt with anything like this. This is the 4th time we've stayed at this hotel, and we had planned to stay there at the end of the month for another wrestling dual, but they definitely won't be happening.
Stayed 1 night in Apr 2024

4/10 Poor

Kevin

Travelled with family
Disliked: Amenities, property conditions & facilities
There were broke down cars in the parking lot. Every doorway had cigarettes everywhere and the hallways smelled like weed. One door didn’t even have a door handle. You had to stick your hand in a rusty hole. That’s a great way to get tetanus.
Stayed 1 night in Apr 2024

10/10 Excellent

Carah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and price perfect for Highland sports complex.
Stayed 1 night in Apr 2024

8/10 Good

Amber

Travelled with family
Liked: Amenities
Disliked: Staff & service
We called to have more towels brought up to us and they never brought any. The tv didn't work we told them about it and they were supposed to come help and never showed up.
Stayed 1 night in Apr 2024

8/10 Good

Scott

Travelled with family
Liked: Amenities
Employees was very nice very helpful and just awesome
Stayed 1 night in Mar 2024

4/10 Poor

Louis

Disliked: Cleanliness, property conditions & facilities
Cleanliness standards were very poor
Stayed 1 night in Mar 2024

8/10 Good

John

Travelled with family
Good for the price
Stayed 1 night in Mar 2024

2/10 Terrible

Gary

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I left after checking in
Stayed 1 night in Mar 2024

8/10 Good

Anna

Stayed 1 night in Feb 2024

10/10 Excellent

Tim

Stayed 1 night in Feb 2024

6/10 Okay

SREENIVAS, MISSISSAIGA

Stayed 1 night in Jan 2024

6/10 Okay

Anna

Travelled with partner
Floors are very cold
Stayed 1 night in Jan 2024

2/10 Terrible

Ariann

Disliked: Cleanliness, staff & service, property conditions & facilities
Beds were concave just looking at them. Tv didn't work, husband had to hook up cable and screen was like watching tv in the '70's. Bathrooms were a disaster, tubs were dirty.
Stayed 3 nights in Dec 2023

10/10 Excellent

Jordan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

William

Travelled with family and small children
Disliked: Amenities
Mold was found in the bathroom on the ceiling, overall cleanliness was missing. The room looked as though it hadn’t been cleaned in months. I reserved for 4 people 2 of which are children and there were missing outlet covers. Due to the sanitary concerns we left early and drove home late at night.
Stayed 1 night in Dec 2023

10/10 Excellent

Christine

Stayed 1 night in Dec 2023

10/10 Excellent

Sherry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Luz

Liked: Staff & service, property conditions & facilities
Room cleanliness
Room smelled musty. Carpets didn't look like they were vacuumed. Bed linen didn't smell fresh or clean. Pillows were flat.
Stayed 2 nights in Nov 2023

4/10 Poor

Joshua

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Kendall

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Nov 2023

2/10 Terrible

Cal

Stayed 1 night in Nov 2023

2/10 Terrible

Robert

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
It was dirty, paint 🎨 was falling off the door frame. The spickit and the water valve in the bathtub was falling off.
Stayed 2 nights in Oct 2023

2/10 Terrible

Ken

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
While room was clean, the first room they tried to check me into smelled like a septic tank. Second room had the ceiling falling in above the shower. Do not stay here.
Stayed 1 night in Oct 2023

2/10 Terrible

Natasha

Disliked: Cleanliness, staff & service
Do not go to this hotel if you're a person of color I walked in with a great friend of mine to find out after paying through Expedia that the front desk says they are no longer accepting locals due to the vandalism and tearing up rooms now we all know that's not even a thing there's no such thing as a hotel making it only for out of towners or only for locals I'm going to look more into this because I believe I have a case right here! So again do not spend your money at this hotel because they do not like brown people
Stayed 1 night in Oct 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

2/10 Terrible

Kathleen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible - roach in the room, unbelievably moldy bathroom (ceiling, walls), pealing walls in the bathroom, plus it was super loud all through the night to early morning (still ongoing noise by 3:45 am) - slamming doors, people screaming, alarms going off. I was given a number to text with issues. I texted 4 times with no response. I would have gone to the front desk but with the screaming I was not comfortable leaving the room. It was a terrible stay. I would highly recommend staying elsewhere.
Stayed 1 night in Oct 2023
Response from Tom on Oct 17, 2023
I am sorry you were not satisfied with your experience at our hotel. Thank you for letting us know of your concerns and they will be addressed.

6/10 Okay

Olga, mechanicsburg

Travelled with family
Disliked: Property conditions & facilities
It was a quick stop , but kind of disappointed. Hotel is very old ,needs some improvements. Breakfast is very sad . I think its better not to even offer.
Stayed 1 night in Oct 2023
Response from Tom on Oct 17, 2023
Thank you for staying with us and letting of know about your experience. I am sorry that you were not satisfied with your stay.

2/10 Terrible

Vernon

Travelled with family
Disliked: Property conditions & facilities
Rooms were unbelievably dirty. Linens stained and smelly. Room door lock was broken. Front desk staff were nice and helpful, but that was the only positive.
Stayed 1 night in Oct 2023
Response from Tom on Oct 17, 2023
Thank you for taking the time to rate your stay with us. I am sorry that your were not satisfied with your experience while with us. I do hope this finds you well.

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is handy, safe and overall pretty nice
Stayed 1 night in Oct 2023
Response from Tom on Oct 17, 2023
Thank you for taking the time to rate your stay with us. I hope this finds you well and that you are having a wonderful week.

10/10 Excellent

Rhys

Stayed 1 night in Oct 2023
Response from Tom on Oct 17, 2023
Thank you for your rating of our hotel and your experience while with us. I hope this finds you well and that you have an amazing week.

10/10 Excellent

Rhys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Sep 2023
Response from Tom on Oct 17, 2023
Than you for staying with us and taking the time to rate your experience. I hope this finds you well and that you have a wonderful week.

6/10 Okay

Damika

Travelled with family
Liked: Cleanliness
Stayed 1 night in Sep 2023
Response from Tom on Oct 17, 2023
Thank you for staying with us and taking the time to rate your experience. I am sorry you were not satisfied with your stay. I do hope you have a wonderful day and the rest of your week.

6/10 Okay

frank

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Room was clean but very old
Stayed 2 nights in Sep 2023
Response from Tom on Oct 17, 2023
Thank you for taking the time to fill out the survey and rating your experience with us. I hope if you are ever in the area again, you will stay with us.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Tom on Oct 17, 2023
Thank you for taking the time to rate your experience while at our hotel. I hope if you are ever in the area you will join us again.

8/10 Good

dale

Travelled with group
Liked: Staff & service
STAFF WAS VERY FRIENDLY WOULD LIKE TO HAVE SMOKING ROOMS AVAILABLE
Stayed 1 night in Sep 2023
Response from Tom on Oct 17, 2023
Thank you for staying with us and taking the time to rate your experience. If you are ever in the Triadelphia area, I hope you will join us again.

2/10 Terrible

Shimul

Stayed 1 night in Aug 2023
Response from Tom on Oct 17, 2023
Thank you taking the time to rate your experience while at our hotel. I am sorry you were not completely satisfied while with us, but if you are in the area in the future, I hope you will join us again.

8/10 Good

Sean

Liked: Amenities
Disliked: Property conditions & facilities
Property in dire need of a bit of renovations, revamping and sprucing up!!!
Stayed 2 nights in Aug 2023
Response from Tom on Oct 17, 2023
Thank you for staying with us and taking the time to rate your experience. I hope if you are in the area you will stay with us again.

4/10 Poor

Michelle, THE PLAINS

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I took several pictures of my room. The paint was peeling off the ceiling in several parts of the room. The headboard was hanging off one of the beds. Marks on walls. I had two children and was a bit concerned.
Stayed 1 night in Aug 2023
Response from Tom on Oct 17, 2023
Thank you for taking the time to rate your experience while at our hotel. Thank you as well for bringing your concerns to our attention. I hope this finds you well and that you have a wonderful week.

2/10 Terrible

Donnie

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

4/10 Poor

Anamika

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
the refrigerator and lights were not working in the room
Stayed 1 night in Aug 2023

8/10 Good

Gregory

Travelled with group
A place to sleep.
Stayed 1 night in Aug 2023

10/10 Excellent

Richard

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Great deal on the road- nice staff.
Stayed 1 night in Jul 2023

10/10 Excellent

Colleen

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

2/10 Terrible

Samundra

Travelled with group
Disliked: Cleanliness, staff & service
Weird smelling rooms.
Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Could use a small coffee maker in the room. Front desk personnel were halpful and courteous as well as friendly. Love that is within walking distance to the Cherokee Trading Post. 😊
Stayed 1 night in Jul 2023

4/10 Poor

Shusil

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
A good property and good with budget. However, the front desk experience was terrible. The two men on the front desk were not friendly at all. We were there at 9:30 pm, the check in process to a while, I was ok with that. When we went to the room, the room was good based on the price we paid. No complaints at this point. My spouse went to bathroom for shower but water did not drain out. I went to the front desk for help. One guy came to the room and tried but did not work. Than second guy came and tried that did not work either. I asked for another room. They eventually agreed to switch to another room. We moved to a new room but there were no towels and I walked to the front desk, one guy brought a couple of towels. But another man was saying to his coworker that they don't need extra towels because they already showered. Haha that was terrible. They did not even said sorry for the inconvenience. They were kinda rude. I didn't even use their towels and eagerly wait to the morning to get out from there. I won't go there for sure.
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Mainly for Truckers and Construction Workers
The rooms are clean. 1st floor stinks and is loud. The second floor is OK. The second floor was quiet. Hallways leading to rooms are dark. Not all ice machines work. Continental breakfast is served. Short on cleaning staff. Desk clerks are courteous.
Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Excellent price in relation to outdated decor, wallpaper, and carpet. Ice machine does not work on the 2nd floor. First floor ice machine does work but, it is located at the end of the dark and smelly 1st floor hallway. Lots of construction workers and truckers. Friendly service.
Stayed 4 nights in Jul 2023

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel stay
Room was clean, staff were friendly. This is an older hotel, but was a nice place. Also was very quiet, the night we stayed. A little off the beaten path as newer hotels are on the other side of interstate 70. We have stayed here a number of times.
Stayed 1 night in Jul 2023