Couples treatment rooms, sauna, spa tub, steam room, body treatments
Check availability

Reviews of Brooklands Hotel

4 out of 5
Brooklands Hotel
Brooklands Drive, Weybridge, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 534 out of 892 reviews" "
Rating 8 - Good. 239 out of 892 reviews" "
Rating 6 - Okay. 72 out of 892 reviews" "
Rating 4 - Poor. 23 out of 892 reviews" "
Rating 2 - Terrible. 24 out of 892 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean hotel.
Stayed 7 nights in Apr 2024
Response from Marco on Apr 15, 2024
We are so pleased you had a great stay with us - I hope we can see you back again.

10/10 Excellent

Daniel

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from marco on Apr 9, 2024
We are so pleased you had a great stay - I hope we can see you back again!

10/10 Excellent

Dionne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow, I stayed for my birthday and I wasn’t disappointed at all. From I waked into the foyer absolutely stunning. I was greeted at reception by Kira, well mannered, very helpful, very informative young lady. My room was so spacious and clean. Thank you to Sophie for showing me around the spa areas very helpful too. I loved chilling out in the spa area with a cocktail, as for the hot tub I’m coming back for u again soon lol. I went to the restaurant, the food was really good, don’t get me started on the honeycomb ice cream yum! I definitely recommend and I’m definitely booking again before the year is out.
Stayed 1 night in Feb 2024
Response from Marco on Feb 19, 2024
Thank you so much for your lovely feedback around our product and our team. We will be sure to share this with them all. We look forward to seeing you again before the years out!

8/10 Good

Keith, Murrells Inlet

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were there for 2 nights and requested a quiet room, which we got on 4th floor. Room was quiet, comfy bed, nice shower.
Stayed 2 nights in Jan 2024
Response from Marco on Feb 5, 2024
Thank you for your feedback and we are pleased you enjoyed a great stay with us. I hope we can see you back at Brooklands again.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed
Response from Marco on Jan 17, 2024
We are pleased you had a comfortable stay with us. I hope we can see you back again.

8/10 Good

Gareth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Marco on Jan 9, 2024
Thank you for reviewing Brooklands Hotel, we hope to see you back again in the future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect although parking could be a bit less!
Christmas at the Brooklands!
Stayed 7 nights in Dec 2023
Response from Marco on Jan 9, 2024
Thank you for reviewing Brooklands Hotel, we hope to see you back again in the future.

10/10 Excellent

Jes

Stayed 1 night in Dec 2023
Response from Marco on Jan 3, 2024
We are pleased you had a great stay with us - I hope we can see you back again!

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Marco on Dec 19, 2023
Thank you for your lovely review- I hope we can see you back at Brooklands again soon!

8/10 Good

Ivy

Travelled with family
Liked: Staff & service, amenities
Very nice breakfast.Comfy bed and quiet place
Stayed 1 night in Dec 2023
Response from Marco on Dec 18, 2023
We are pleased you had a great time at Brooklands, I hope we can see you back again.

4/10 Poor

John

Stayed 2 nights in Dec 2023
Response from Marco on Dec 18, 2023
We are pleased you had a great stay with us - I hope we can see you back again!

6/10 Okay

Darren

Stayed 1 night in Dec 2023
Response from Cindy on Dec 14, 2023
Thank you for your feedback following your stay. I hope we may welcome you back to Brooklands in the future.

10/10 Excellent

Tim

Stayed 1 night in Dec 2023
Response from Marco on Dec 11, 2023
We are so pleased you enjoyed your stay with us! I hope we can see you back again in the New Year.

10/10 Excellent

Hyun

Stayed 1 night in Dec 2023
Response from Marco on Dec 11, 2023
We are so pleased you enjoyed your stay with us! I hope we can see you back again in the New Year.

4/10 Poor

Lisa

Stayed 1 night in Nov 2023
Response from Marco on Dec 18, 2023
Thank you for reviewing Brooklands and we are sorry you were dissapointed with elements of your stay.

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
as ever, first class service. This hotel is probably one of the best in the area. Kind staff very clean and a great view of the Mercedes track. Thanks again to Marco and Shane for making it so special.
Stayed 1 night in Nov 2023
Response from Marco on Dec 6, 2023
We are so pleased you had a fantastic stay with us and for your special mentions to Marco and Shane. I hope we can see you back again and may we wish you a lovely Christmas and a Happy New Year.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Marco on Nov 27, 2023
Thank you for your great feedback, I hope we can see you back again.

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the decor i liked the onbeince the staff the food, we was only there for the nite but ill be heading back again
Stayed 1 night in Nov 2023
Response from Marco on Nov 8, 2023
We are so pleased you enjoyed Brooklands, we look forward to seeing you back again.

10/10 Excellent

Olatunde

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brooklands hotel was an absolute joy to stay in . From the reception to the dining staff, they were so courteous and helpful The room was spacious, very comfortable . It’s beautiful in the bar and reception areas . Much nicer than a lot of the 5 star hotels
Stayed 1 night in Nov 2023
Response from Marco on Nov 5, 2023
We are so pleased you had a great stay, we will share this with the team, they will be delighted. I hope we can see you back again.

10/10 Excellent

Sally

Stayed 1 night in Oct 2023
Response from Marco on Nov 5, 2023
We are delighted that you had a great stay, I hope we can see you back again!

8/10 Good

Kayleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Marco on Nov 5, 2023
We are delighted that you had a great stay, I hope we can see you back again!

8/10 Good

Jill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A minor hicup
Had another lovely stay at Brooklands Hotel breakfast was lovely on the first morning then not so good on the next - mushrooms and tomatoes undercooked and scrambled egg a little dry - this is not normal here so guessing kitchen problems ( we all have them!) but on the whole a great weekend!
Stayed 2 nights in Oct 2023
Response from Marco on Nov 5, 2023
We are pleased you had a great weekend. We are sorry that breakfast was not to our usual standard on day one, we will share the feedback with the new breakfast chef and I am sure we will sort this going forward. I hope we can see you back again in the near future.

10/10 Excellent

Vernon

Stayed 1 night in Oct 2023
Response from Marco on Nov 5, 2023
We are delighted that you had a great stay, I hope we can see you back again!

10/10 Excellent

Samuel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favourite hotels to stop at - good food, good bar, staff are always decent. My preferred hotel in the area.
Stayed 1 night in Sep 2023
Response from Marco on Oct 17, 2023
We are so pleased you enjoy Brooklands and I hope we can see you back again soon.

10/10 Excellent

Sherrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Marco on Sep 19, 2023
We are so pleased you had a great stay at Brooklands - we look forward to welcoming you back again soon!

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Marco on Sep 19, 2023
We are so pleased you had a great stay at Brooklands - we look forward to welcoming you back again soon!

8/10 Good

Daniela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for M25. 30 mins away from Heathrow. We also have friends close by.
Stayed 1 night in Sep 2023
Response from Marco on Sep 16, 2023
We are pleased you had a great stay - I hope we can see you back again.

8/10 Good

Helen

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Marco on Sep 16, 2023
Thank you for reviewing Brooklands, I hope we can see you back again.

10/10 Excellent

Vincent

Stayed 2 nights in Sep 2023
Response from Marco on Sep 16, 2023
WE are pleased you had a great time, I hope we can see you back again.

4/10 Poor

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with a couple of niggles.
I did not like two things. Having to pay extra for car parking. An expensive dinner.
Stayed 1 night in Aug 2023
Response from Marco on Sep 4, 2023
Thank you for your feedback and we are sorry you were unhappy with the parking cost adn dinner prices. All of our prices are in line with simnilar properties in the area and take into account the rising food prices which we are all experiencing, however we have kept our increases for the last 3 years to a bare minimum. Our car park is managed by a 3rd party compnay and tehrefore the charges apply and are displayed on all 3rd party sites, We are pleased you enjoyed the rest of your stay.

4/10 Poor

Francesca

Liked: Property conditions & facilities, room comfort
Good but overpriced
Hotel was nice, but very expensive for what it was! You had to pay additional fees for absolutely everything, including parking at £12 per night, breakfast and even to access the sauna and steam rooms despite paying £185 for our room for 1 night! The room was very small, so we put the aircon on, but it kept turning itself off. The reception staff were nice. We paid for trackside view, personally wouldnt say it was worth it. Only saw a few cars on the track the next morning. Room was relatively tidy, but the hairdryer was disgustingly dirty. Couldnt hear too much outside noise. The big shower head was nice, the smaller one kept going between hot and cold water and wouldnt stay consistent.
Stayed 1 night in Aug 2023
Response from Marco on Sep 4, 2023
Thank you for your feedback which we will certainly look into. The track activity is as per what they have booked during the day and of course this can vary from day to day. All of the extra items are listed on the booking site and these can be booked in advance. I hope we may see you back again.

10/10 Excellent

david

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
superb hotel in fantastic location.excellent service
Stayed 1 night in Aug 2023
Response from Marco on Sep 4, 2023
We are pleased you had a great stay!

8/10 Good

Ian

Stayed 1 night in Aug 2023
Response from Marco on Aug 30, 2023
Thank you for your review we are so pleased you enjoyed your stay. I hope we can see you back again.

6/10 Okay

Stephen

Liked: Staff & service, room comfort
4 star Hotel only because of the Spa and location.
Stayed here before only as it is convenient to relatives. Very modern hotel hasn’t changed in the past 3 years on first visit. The deluxe room is spacious and modern but is a basic room. No extras. Shower gel , soap etc and in containers. Fluffy towels. No facecloths. 2x bottle of water in fridge. Room is cleaned every 2 days only. Some staff are unfriendly and some are really smiley. Depends who you see. Buffet breakfast which is standard. Lovely crossiants. We stayed 2 nights which is not on the cheap side for what you get. No other hotels in the area near here so they do have the monopoly of being able charge more. Be careful if you come back later in the evening as the gps if you use it can send you to WELLINGTON WAY WHICH IS A GATED LOCKED ROAD . We were struggling on how to get back to the hotel at 10.30pm. Phoned the hotel who gave us a different postcode for the gps. Overall, it was a convenient place to stay at a price. May look elsewhere in the future.
Stayed 2 nights in Aug 2023
Response from Marco on Aug 30, 2023
Thank you for your feedback and for choosing Brooklands again for your stay. As part of our sustainable programme we have mived away from single use plastic amenties and have opted for a quality bulk amenetie that contains no parabins. As ahotel we have never supplied facecloths however all guests rooms do have 2 quality bath sheets and hand towels. I am suprised with your comment on the team as we have a very dedicated team of players a large majority that have been with us for a number of years, we will share this with them so we can ensure our newer team players that maybe havent worked in the hospitly iindustry before can be given more pointers on smiling. I am pleased the team assisted with directions for you on your return to the hotel once the housing area is closed for night time lorries from Amazon. I hpoe we may see you back again in the future.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice, quality hotel.
Lovely hotel, we had a really nice family room which was huge. Hotel amenities are great. Location is good although one of the roads around the estate closes over night as it is part of the Mercedes world over the road. Breakfast was simple but good quality. Parking is an extra unless you book direct.
Stayed 2 nights in Aug 2023
Response from Marco on Aug 30, 2023
Thankyou for your feedback and we are pleased you enjoyed your stay with us. The road closes due to Lorries from Amazon warehouse passing the housing area at night time, they are redirected past the local shopping area instead. Ithe team are always happy to assist with directions. Parking is not built in to the online packages that offer lower rates than direct bookings that has this facility built in. I hope we can see you back again and thank you for your lovely comments on breakfast.

10/10 Excellent

Christine

Stayed 1 night in Aug 2023
Response from Marco on Aug 24, 2023
We are pleased you had a great stay.

10/10 Excellent

Olayinka

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, clean, comfortable and the staff were all so nice. We stayed as a family and the room was big and the beds were so comfortable. The food at the restaurant was delicious, I really can’t fault them. My husband I are already planning to return without the kids.
Stayed 1 night in Aug 2023
Response from Marco on Aug 14, 2023
Thank you that is so lovely to hear! I will be sure to share this with the team and we look forward to seeing you back for a 'couples' stay soon!

10/10 Excellent

Natalie Dianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you wanna treat and have a day to spare I would recommend staying at Brooklands hotel , enjoying the fabulous cocktail bar and dining and then take go to the Brooklands museum the following day
Stayed 1 night in Aug 2023
Response from Marco on Aug 7, 2023
Thank you for your fantastic feedback. I hope we can see you back again!

10/10 Excellent

Rebecca

Stayed 1 night in Aug 2023
Response from Marco on Aug 7, 2023
We are pleased you had a great stay, I hope we can see you back again in the future!

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Lamb at 1907 restaurant was wonderful
Stayed 1 night in Jul 2023
Response from Marco on Aug 1, 2023
Thank you for your feedback which we will share with chef- we are so pleased you had a great time!

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed for one night and the stay was excellent
Stayed 1 night in Jul 2023
Response from Marco on Aug 1, 2023
Thank you fo ryour lovely feedback and we are pleased you had a great stay, I hope we can see you back again.

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Marco on Aug 1, 2023
Thankyou for reviewing Brooklands I hope we can see you back again.

4/10 Poor

Lindsey

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Improve your booking process
Although the staff and facilities were great, the checking in process was painful even though we had rung and checked a few times. On the day we checked in we had lost one of our rooms
Stayed 1 night in Jul 2023
Response from Marco on Jul 26, 2023
I am sorry that there was a problem with your expedia booking however I am pleased it was sorted and that you had a good stay with us. I hope we can see you back again.

10/10 Excellent

Jo

Stayed 1 night in Jul 2023
Response from Marco on Jul 26, 2023
we are pleased you had a great stay!

10/10 Excellent

kay

Stayed 1 night in Jul 2023
Response from Marco on Jul 24, 2023
Thank you for choosing Brooklands we are pleased you had a good stay. I hope we can see you back again when you are next in the area.

10/10 Excellent

Myra

Stayed 1 night in Jul 2023
Response from Marco on Jul 24, 2023
Thank you for choosing Brooklands we are pleased you had a good stay. I hope we can see you back again when you are next in the area.

8/10 Good

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Marco on Jul 24, 2023
Thank you for choosing Brooklands we are pleased you had a good stay. I hope we can see you back again when you are next in the area.

6/10 Okay

Hayley

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2023
Response from Marco on Jul 24, 2023
Thank you for choosing Brooklands and for reviewing our Hotel . I hope we can see you back again when you are next in the area.

2/10 Terrible

Rachel

Stayed 4 nights in Jul 2023
Response from Marco on Jul 16, 2023
We are sorry you were dissapointed with your stay.

10/10 Excellent

Peter

Stayed 1 night in Jul 2023
Response from Marco on Jul 16, 2023
Wea re pleased you had a great time, I hope we can see you back in the future.