The room was clean and the service friendly and the breakfast was good there.
Comment from Hotel Management
14-Sep-2017 by Director of Sales, Hotel Management
Thank you for leaving a review! We appreciate your feedback on our pros and cons. It is great to know you enjoyed the location, breakfast, awesome staff and cleanliness! I am sorry to hear that you did not enjoy the firmness of one of the beds! It can be hard to get it perfect for each individual because everyone has a different preference for softness and firmness when it comes to their mattress! However, I am happy that one worked well for you.
We look forward to greeting you next time you come to London :)