Ratings based on 455 Verified Reviews

4.5 out of 5
90% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from hamden ct

Posted 8-Dec-2017
Good breakfast With a variety of choices. Staff was a little rude when check in
4 out of 5
Recommended
for Everyone
by A verified traveller

Just an overnite

Posted 3-Dec-2017
Comfortable and clean Easy check in, only stayed overnite after near by holiday party. Perfect for what we needed
3 out of 5
by A verified traveller

convenient location to visit family in Westford

Posted 27-Nov-2017
Pros: convenient locations to visit family in westford, good wireless, OK breakfast each morning
Cons: fitness center and pool need to be available, keep ice machines working, and resolve poor water pressure
we had some challenges during our visit including: sent to wrong room at check in, fitness room unavailable due to renovation, pool unavailable due to maintenance, 4th floor ice machine broken, and poor water pressure in bathroom if the hotel can resolve these things it would be good!
Comment from Hotel Management
1-Dec-2017 by Dawn, Hotel Management
We hope you'll accept our sincerest apologies for falling short on our high service standards. While we do our best to always deliver a smooth experience, it appears we fell short and did not meet expectations during your visit. I do apologize for the inconveniences of the fitness room. however I only wished you would have come to the front desk as we did have passes available to the boost fitness which was a 2 min walk.
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent and Comfortable Hotel

Posted 7-Oct-2017
The hotel was really good. Room was clean. The manager was very friendly.
4 out of 5
by BARZEEN

With your money.

Posted 16-Sep-2017 on Hotels
Very clean hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller

Very nice hotel.

Posted 12-Sep-2017
Pros: Friendly staff and easy accommodations.
Cons: Extra chairs in the rooms.
Location: Easy access to restaurants etc.
We experienced some noise from the traffic side. We told them and immediately were given another room just as nice as the first. Very quiet all in all a wonderful stay.
4 out of 5
by Patricia

Perfect stop on the road.

Posted 5-Sep-2017 on Hotels
Perfect stopover on the way from New York to Maine. Easy access on and off the highway. Very satisfying hot breakfast. Comfy beds, clean room, and friendly service. Plenty of nearby dinner choices.
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 5-Sep-2017 on Hotels
3 out of 5
by A verified traveller from chelmsford, westford, ma

Just ok.

Posted 4-Sep-2017
Did not get the room I reserved, the one I got was across the hall from the pool, screaming kids all night...room was very small. Wouldn't stay again.
4 out of 5
Recommended
for Everyone
by A verified traveller from North West England

Quiet location and clean environment

Posted 23-Aug-2017
Staff were able to provide family rooms close together.