Ratings based on 85 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
88% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveller from London

Good hotel for the price, but not 5*

Posted 24-Apr-2016
Checkin in was smoothly processed and staff were very friendly and welcoming. However, the room was rather basic for a 5* rated hotel, with no hot water in one of the bathroom sinks and the room was starting to look outdated and well worn. Breakfast included was of a good quality and the location right on Plett beach is fantastic, though it is about a five minute drive to the main restaurants in the town. Plenty of parking provided as well.
4 out of 5
by A verified traveller from Neu-Anspach

Posted 21-Apr-2016
Pros: Das Zimmer (Suite) war sehr geräumig. Die Location ist hochexklusiv.
Cons: Internet war eine Katastrophe.
Location: Direkt am Strand.
Wir sind mit dem Mietwagen auf der Garden Route unterwegs. Wir hatten 1 Übernachtung in Plettenberg Bay geplant.
5 out of 5
by A verified traveller

Nice Hotel close to the beach, ideal for surfing.

Posted 19-Apr-2016
Great place to stay for easy access to the beach and a short drive to the town centre. Very comfortable and secure location. Staff very helpful.
3 out of 5
by A verified traveller

Brilliant location, not that great for kids/family

Posted 13-Apr-2016
Pros: Location
Cons: Facilities and provision for families and children (0 - 5 years old)
Location: Beach is superb and one minute's walk. Drive into town for all other things (food, shopping etc) that Plettenberg bay has to offer
Superb location and amazing welcome on arrival. Room was wonderful, clean and hotel was safe / secure. Disappointment followed swiftly when there was no baby cot (we had requested this), no high chair at meal times and no real effort to cater towards our children (amenities, food or otherwise).
4 out of 5
by A verified traveller

Schönes Strandhotel!

Posted 28-Mar-2016
Sehr netter Empfang und leckeres Frühstück! Wir hatten einen schönen Aufenthalt!!
2 out of 5
by A verified traveller

Old outdated and smelly

Posted 26-Mar-2016
The cottage pie building is old and outdated. The bathroom sinks are cracking, the sewage smells in the drain are awful. The wifi is non-existent outside of the main building. The stairs to our room were small and slippery. The patio table was falling apart. The positives: Very friendly staff Beautiful beach across the street Rooftop deck and bar were very nice (new building)
3 out of 5
by A verified traveller from Bayern

Strandhotel in guter Lage

Posted 17-Mar-2016
Pros: Strandlage
Das Hotel befindet sich in sehr guter Lage. Für uns war das Hotel zu groß,zu unpersönlich und sehr steril eingerichtet.Pool und die ganze Hotelanlage nicht so einladend.Frühstück und Zimmer waren gut, nettes Personal
5 out of 5
by A verified traveller

Stylish hotel, close to the beach

Posted 22-Jan-2016
Friendly staff with excellent check-in. Good breakfast and spacious room in Robberg House
3 out of 5
by A verified traveller from buenos aires

Hermoso hotel si buscan paz

Posted 20-Jan-2016
Muy lindo y tranquilo. Ojo: no es 5*. Frente a la playa. Zona residencial a 5 km del centro. No hay supermerdado bares ni restaurantes a menos de 3 km. Ojo gente con problemas de movilidad: lleno de escaleras. Wifi lento. Zona muy oscura y solitaria de noche. No ir sin auto ni GPS/Waze. Personal excelente!! Amable y resolutivo.
5 out of 5
by Lynne from Johannesburg

Sad to leave

Posted 10-Jan-2016 on Hotels
Wonderful hotel with outstanding position if you are looking for a beach holiday.