Pub

Reviews of Weetwood Hall Conference Centre & Hotel

4 out of 5
Weetwood Hall Conference Centre & Hotel
Otley Road, Leeds, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 487 out of 1001 reviews" "
Rating 8 - Good. 357 out of 1001 reviews" "
Rating 6 - Okay. 96 out of 1001 reviews" "
Rating 4 - Poor. 42 out of 1001 reviews" "
Rating 2 - Terrible. 19 out of 1001 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cynthia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and a nice stay for my family. Will visit again. The staff very friendly and helpful
Stayed 1 night in Feb 2024
Response from Guest Services on Feb 26, 2024
Dear Cynthia, thank you for your review. We appreciate your kind comments and we hope to welcome you back in the future. Kind regards

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Guest Services on Feb 26, 2024
Dear Sean, thank you so much for your review!Kind regards

10/10 Excellent

Carol

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our needs. would absolutely stay again.
Stayed 3 nights in Feb 2024
Response from Guest Services on Feb 21, 2024
Dear Carol, thank you so much for your lovely review! We look forward to having you stay with us again. Kind regards

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for the money.
Stayed 1 night in Feb 2024
Response from Guest Services on Feb 16, 2024
Dear FrankThank you so much your kind review! We look forward to having you stay with us again. Kind regards

8/10 Good

Nickolas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Guest Services on Feb 4, 2024
Dear Nickolas, Thank you for your lovely review. We hope you will stay with us again in the future.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable price for a few nights. Good location. Have stayed here before and will again.
Stayed 3 nights in Dec 2023
Response from Guest Services on Feb 1, 2024
Dear Thomas, thank you for your lovely review! We hope you will stay with us again. Kind regards

8/10 Good

Susan

Travelled with family, Travelled with partner
Liked: Staff & service, property conditions & facilities
Room excellent venue lovely Breakfast good .Restaurant menu a bit limited but what we had was good and service was nice and very friendly
Stayed 2 nights in Jan 2024
Response from Guest Services on Jan 31, 2024
Dear Susan, thank you for your review. We're really glad you enjoyed your stay. I'm sorry you found the Convive menu to be limited and will pass your feedback on. Kind regards

8/10 Good

mark

Liked: Cleanliness, staff & service, property conditions & facilities
All in all a very nice place and had a lovely stay. Only negative the coffee at breakfast was so weak I was however to polite to ask for it to be changed. I m sure if i had the staff would of sorted !
Stayed 1 night in Jan 2024
Response from Daniel on Jan 30, 2024
Dear Mark, thank you for your kind review! We're really glad you enjoyed your stay. I'll pass your feedback on to our breakfast team regarding the coffee but I can assure you that the team would have provided it stronger if you requested. We hope you will stay with us again. Kind regards

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Guest Services on Jan 30, 2024
Dear Ian, thank you for your review! We look forward to seeing you again! Kind regards

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Guest Services on Jan 30, 2024
Dear Ian, thank you for your review! Kind regards

8/10 Good

amanda

Travelled with family
Liked: Amenities
There were a few hiccups checking in with one staff member who just never smiled or helped and had a bit of attitude. But Ricki another reception staff made it much better she was superb!! The stables pub staff were awesome. The head of department manager at front als o made everything b better! Overall great stay and back on upcoming Friday!
Stayed 3 nights in Dec 2023
Response from Guest Services on Dec 27, 2023
Dear Amanda, thank you very much for your review. I am sorry if you felt that a member of the team was not as welcoming as expected, I will pass this feedback on. But I am really glad that you enjoyed your stay overall and we really look forward to seeing you again! Kind regards

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Guest Services on Dec 27, 2023
Dear John, thank you so much for your lovely rating! We hope to see you againKind regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Guest Services on Dec 15, 2023
Thank you for your review! We hope you will choose Weetwood Hall again when you are next in the area. Kind regards

10/10 Excellent

Siobhan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy stay
Relaxing, cosy room. Will happily stay again!
Stayed 1 night in Dec 2023
Response from Guest Services on Dec 15, 2023
Dear Siobhan, thank you so much for your lovely review! We're really glad you enjoyed your stay and we look forward to seeing you again. Kind regards

8/10 Good

rachael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Guest Services on Dec 11, 2023
Thank you for your review !

10/10 Excellent

Robert

Stayed 1 night in Nov 2023
Response from Guest Services on Dec 27, 2023
Dear Robert, thank you so much for your kind review! We hope to see you again. Kind regards

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was just amazing and it was very convenient for me since my son was attending riasa and it is on the same property. Just wish I could go back. The restaurant was amazing delicious. I would live there if I could
Stayed 4 nights in Aug 2023
Response from Guest Services on Nov 28, 2023
Dear Mark, thank you so much for your lovely review and comments! It's an absolute pleasure to have RIASA here with us at Weetwood Hall Estate and the families that visit us too! We really hope you are able to stay with us again! Kind regards

10/10 Excellent

Alicja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Guest Services on Dec 17, 2023
Dear Alicja, thank you for your review! We hope you will stay with us again. Many thanks

2/10 Terrible

Jamie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were blunt and not exactly approachable too busy talking to each other room had mold around window and bottom of bathroom door.
Stayed 1 night in Nov 2023
Response from Guest Services on Nov 28, 2023
Dear Jamie, I'm really sorry that you did not enjoy your stay with us. I will ensure your feedback is passed on to the relevant teams for further review. I can assure you these are not our usual standards and hope you will provide us with another opportunity to prove this. Kind regards

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Guest Services on Nov 28, 2023
Dear Anita, thank you for your review! We're glad you enjoyed your stay! Kind regards

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Guest Services on Nov 20, 2023
Dear Mark, Thank you so much for your lovely review! We hope you stay with us again!

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second visit and found it a great place tp stay , breakfast was gd and plentiful , only 2 isdues was found cobweb above bathroom door and there could of been more of a variety on the restaurant menu , what food we did eat was excellent Highly recommended and we will definitely be staying there again
Stayed 1 night in Nov 2023
Response from Guest Services on Nov 19, 2023
Dear Bryan, Thank you for your review, I will ensure that this is raised with our housekeeping team. I'm really glad you enjoyed your meal in Convive, we are constantly changing and adapting the menu but I will pass your comments on to management. We hope to see you again! Kind regards

8/10 Good

Seb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feels a little dated now, but clean. All staff friendly. If you just need a palce to sleep, can't go wrong.
Stayed 1 night in Nov 2023
Response from Guest Services on Nov 19, 2023
Dear Seb, Thank you for your review. We appreciate your feedback will ensure this is taken onboard. We hope you will stay again. Kind regards

6/10 Okay

Penelope

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Guest Services on Nov 8, 2023
Thank you for your review. If you would like to discuss anything with us please get in touch. Kind regards

10/10 Excellent

Laurence

Stayed 2 nights in Oct 2023
Response from Guest Services on Nov 4, 2023
Thank you for your rating !

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Guest Services on Nov 2, 2023
Dear Chris, thank you very much for your lovely review! We look forward to welcoming you back. Kind regards,

2/10 Terrible

Harjot

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Guest Services on Oct 31, 2023
Dear Harjot, We are sorry you did not enjoy your stay, should you like to discuss this further with us please contact us directly. Kind regards

10/10 Excellent

Alexander

Stayed 1 night in Oct 2023
Response from Guest Services on Oct 31, 2023
Dear Alexander, thank you very much for your lovely review! We hope to see you again!Kind regards

10/10 Excellent

Edna

Stayed 2 nights in Oct 2023
Response from Guest Services on Oct 29, 2023
Hi Edna, Thank you so much for your review! We're really happy you enjoyed your stay. We hope to see you again! Kind regards

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Guest Services on Oct 26, 2023
Thank you for review! We hope to welcome you back in the future.Kind regards

6/10 Okay

Anita

Nothing Special
nothing special about the hotel. After check-in did not see any staff. Heating did not work and eventually they put in a fan heater.
Stayed 1 night in Oct 2023
Response from Guest Services on Oct 25, 2023
Dear Anita, thank you for your review. We are concerned that you did not see any of our team members during your stay as our reception is manned 24 hours a day and you were able to speak to the team regarding heating issues. I can only assume that our team were engaged in assisting other guests at the time when you where in the lobby which on some occasions does require our teams to leave the reception for a brief time, such as providing heaters when requested. I will ensure that your comments regarding the heating are investigated. We hope that this does not deter you from staying with us in the future.

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here numerous times as our daughter and grandson live in Adel. Disappointing welcome as we were told by the receptionist that check in was at 3pm, without even asking our name, seeing if a room was available or reminding us to register our car to avoid fines. However this was more than compensated by when Dom arrived and recognised us from previous stays. Told us a room was available immediately, however if we waited 30 minutes a better one would become available. We ended up with an upgrade to the Manor House Room, which was superb.
Stayed 1 night in Oct 2023
Response from Guest Services on Oct 21, 2023
Dear Stephen,Thank you or taking the time to leave us a review. We're so pleased you enjoyed your stay and we'll make sure your comments are passed on to Dom !

10/10 Excellent

Rosamond

Liked: Cleanliness, staff & service, property conditions & facilities
Nice old building. Easy access to Leeds centre.
Stayed 2 nights in Oct 2023
Response from Guest Services on Oct 19, 2023
Dear RosamondWe're really glad you enjoyed your stay! We hope to see you again! Kind regards

8/10 Good

A

Stayed 1 night in Oct 2023
Response from Guest Services on Oct 16, 2023
Thank you for your kind review! We hope you will chose to stay with us again.

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent.
Stayed 2 nights in Oct 2023
Response from Guest Services on Oct 10, 2023
Thank you for your kind review Martin! We look forward to seeing you again. Kind regards

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort in leeds
Staff were great the place was awrsome and very comfortable beautiful surroundings
Stayed 2 nights in Oct 2023
Response from Guest Services on Oct 10, 2023
dear Andy, thank you very much your lovely review! We are glad you enjoyed your stay and we hope to see you again soon! Kind regards

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Professional staff and friendly
Stayed 3 nights in Oct 2023
Response from Guest Services on Oct 9, 2023
Dear Ian, thank you for taking the time to leave us a review. We are all really happy that you enjoyed your stay! We hope you will stay with us again.

10/10 Excellent

Lucy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Guest Services on Oct 8, 2023
Thank you so much for your review! We're really happy everything was perfect! We hope to welcome you again!

10/10 Excellent

sarah

Stayed 1 night in Oct 2023
Response from Guest Services on Oct 8, 2023
Thank you so much for your review, Sarah! We hope to see you again!

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nive hoyel both restaurant and bar menus disappointing very limited
Stayed 1 night in Oct 2023
Response from Guest Services on Oct 3, 2023
Hi jane, thank you for your feedback. We are very happy you enjoyed your stay! Our food offering is constantly under review and adapting to seasonal changes however I will ensure this your comment is passed on to the relevant team to see where we can improve. We hope to see you again.

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Guest Services on Oct 3, 2023
Thank you for your review, Melanie! We hope to see you again!

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Guest Services on Sep 29, 2023
Thank you for your lovely review, Stuart! We hope to see you again!

8/10 Good

Denise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Guest Services on Sep 25, 2023
Thank you your kind review, Denise, we hope to see you again!

2/10 Terrible

Lorraine

Travelled with family
Disliked: Staff & service
Stayed 1 night in Sep 2023
Response from Guest Services on Sep 24, 2023
Dear Lorraine We are keen to learn the reasons behind your review so that we can address any issues you may have experienced. Please reach out to Guest Services via email should you wish to discuss this further with us. Kind regards

6/10 Okay

Lynda

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023
Response from Guest Services on Sep 24, 2023
Dear LyndaThank you for review. We hope you will stay with us again.

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Lovely hotel, chilly in room no heating
Stayed 1 night in Sep 2023
Response from Customer Services on Sep 22, 2023
Thank you for your review. We're glad to hear your enjoyed your stay and do hope to welcome you again. We have since updated our heating times in line with the recent weather changes.

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Customer Services on Sep 22, 2023
Thank you for your rating !

6/10 Okay

John

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Comfortable bed the highlight!!
Lovely staff. Areas looked somewhat tired, our room was a good size. Step in bath/shower would be difficult for elderly or frail person. Slippy surface, notice that non slip mat available but would have thought essential. Breakfast standard hotel fodder and quite acceptable. Estate itself was lovely with fine trees and gardens.
Stayed 2 nights in Sep 2023
Response from Customer Services on Sep 22, 2023
Thank you for your review. We're so pleased to hear your enjoyed your stay and appreciate your comments both complimentary and constructive. We do hope you will choose to stay with us again in the future !

10/10 Excellent

Penelope

Stayed 1 night in Sep 2023
Response from Customer Services on Sep 22, 2023
Thank you for your rating !

8/10 Good

Francis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Customer Services on Sep 22, 2023
Thank you for your rating !