Bar (on property)

Reviews of Dubrovnik Hotel

3 out of 5
Dubrovnik Hotel
3 Oak Avenue, Bradford, England

Reviews

8.2

Very good

Rating 10 - Excellent. 62 out of 146 reviews" "
Rating 8 - Good. 56 out of 146 reviews" "
Rating 6 - Okay. 16 out of 146 reviews" "
Rating 4 - Poor. 7 out of 146 reviews" "
Rating 2 - Terrible. 5 out of 146 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and friendly staff. Definitely recommend for a hassle free stay.
Stayed 1 night in Jul 2021
Response from The Dubrovnik Team on Jul 18, 2021
Hi there! Thanks for the 5/5 review - we really appreciate it! Hopefully you will bear us in mind should you find yourself in the area again!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are 2 onsite car parking facilities which are monitored. The room was comfortable and very clean. Opt for the breakfast, it was very tasty.
Stayed 1 night in Dec 2019

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
Hotel staff were very friendly and helpful. Compliments to the chef. The food was amazing!
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Old style hotel with friendly staff and good sized rooms
Stayed 1 night in Nov 2019
Response from The Dubrovnik Team on Nov 18, 2019
Hi there, We're very happy hear that you enjoyed your stay with us and appreciated our ethos of old-fashioned hospitality done right. We look forward to welcoming you back next time you're in the area! With warmest regards, The Dubrovnik Team

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in quiet area.
Great hotel in a quiet area of Bradford. Check in was quick and simple with explanations given covering all areas of the hotel and services. Standard double room was a good size with everything provided. Bathroom was a little small with a basic overbath shower. Evening meal and breakfast was excellent with a good choice.
Stayed 1 night in Nov 2019
Response from The Dubrovnik Team on Nov 15, 2019
Hi Andrew, We're all over the moon to hear that you enjoyed your stay with us - thank you for your kind words! We look forward to welcoming you back next time you're in the area! With warmest regards, The Dubrovnik Team

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
An older heavier place. Plastic vinyl bathroom and older radiators. Good size though. Breakfast is ok, lacking natural foods and fruit was mushy.
Stayed 1 night in Oct 2019
Response from The Dubrovnik Team on Nov 26, 2019
Dear Guest, We’re sorry to hear that we didn’t offer you the great experience that we aim to offer all our guests. We apologise for this and thank you for your feedback, which we will be acting on. With warmest regards, The Dubrovnik Team

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
The hotel itself is lovely and the staff were brilliant. However the rooms are a little tired and could do with some TLC. Little tip - take your own iron - they only have 10 on site but have 50 rooms!! The area the hotel is in leaves a lot to be desired - we get a little uneasy driving around the are trying to find the hotel and we’re hiding things in the room when we went out for the evening.
Stayed 1 night in Jul 2019

6/10 Okay

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

6/10 Okay

Mark

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff, extremely friendly welcome. Room 38 could not adjust water temperature in the shower
Stayed 1 night in Jul 2019

10/10 Excellent

Santosh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again!
I stayed here for 2 nights whilst in the area for business. I was upgraded free of charge to a superior room due to an error with the booking, the bed was comfortable and the room was clean. Great team here who cannot do enough for you and were very polite and helpful. There is room service available and the food arrives nice and hot! Would stay again if visiting the area, thanks Dubrovnik Hotel!
Stayed 2 nights in Jul 2019

6/10 Okay

Daniel

Liked: Staff & service, property conditions & facilities
Loud event
The room was ok. Unfortunately during our stay there was an event going on at the hotel so there was loud music playing until midnight. But apart from that the stay was okay, price was ideal.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very rare to experience such polite, friendly and helpful staff across the board and this in itself deserves recognition. From the minute we arrived, we felt welcome and staff could not do enough to help.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, tremendously friendly staff, comfortable rooms
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Friendly staff
Nice and clean. Bit shabby in places. Lovely staff. Breakfast was good. Would have been better if the plates were hot. Unfortunately we didn’t get much sleep as the mattress was very lumpy. Had a chat with the guy on reception in the morning and he wrote it in a book and apologised and said that it would be dealt with.
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Nice hotel was let down by Staff , was promised receipt by evening staff, but refused by morning staff who promised to get in touch, but 3 days later have heard nothing
Stayed 1 night in May 2019

4/10 Poor

Elizabeth

Disliked: Cleanliness, property conditions & facilities, room comfort
Not the best.
Stayed here as it was close to where I was working. It wasn’t great. Fireworks outside my room in the evening and cars revving and racing all night up and down the hill. The bed was very uncomfortable. Could feel every spring. Didn’t try restaurant or room service as I asked for gf options but there were very few and quite expensive. Staff were polite enough though. Room was cleanish-very tired though with stains on walls and curtain nets and chips in the bath and basin surround, not sure how it’s rated #2 in Bradford. It was just ok. Wouldn’t return, pictures on the website are very clever-looks much grander and nicer than it is in real life.
Stayed 2 nights in Apr 2019

4/10 Poor

Verified traveller

Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
the rooms were spotless, reception staff friendly and answered all our questions, very quiet and just a lovely stay
Stayed 1 night in Apr 2019
Response from The team at the Dubrovnik Hotel on Apr 18, 2019
Thank you so much for the lovely review. We hope to see you again soon

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exellent stay with comfort and value for money.
Very secluded and peaceful location, clean and comfortable. very friendly and engaging staff always helpful. I have been travelling to Bradford and my overnight stay has always been at this hotel. Its value for money with very competitive rate. Truly recommended.
Stayed 1 night in Apr 2019
Response from The team at the Dubrovnik Hotel on Apr 18, 2019
Thank you for your review. It is a pleasure to have you back at the hotel again. We look forward to seeing you again soon.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from All the team at the Dubrovnik Hotel on Apr 18, 2019
Thank you for the review. We look forward to welcoming you back and getting 10 out of 10 next time :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice.
It's a lovely building tucked away on a sloped street off the big road, so rather quiet, had good sleep. Stayed just one night to attend event nearby and return. The room had everything I needed and more. Minus side, neither of the 2 hairdryers worked, hoping to mention it when checking out, but there was nobody at reception. Check in was pleasant, everything explained clearly, although I sensed I'm not their usual posh customer.
Stayed 1 night in Feb 2019
Response from Ben on Feb 26, 2019
Thank you for your review. I am so pleased to hear that you enjoyed your stay. Sorry to hear about the hairdryer, we will look into this and get it replaced. We hope to see you again soon

4/10 Poor

Verified traveller

Stayed 2 nights in Feb 2019

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The one member of staff I spoke to was helpful, it was finding somebody to speak to that was the issue. The hotel felt more like an empty building where you served yourself breakfast and had nobody to speak to on Reception, it's bizarre. It could be a great place with more staff and some updating to the rooms.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value and comfortable accommodation.
Very clean room. Comfortable bed. Very good price. Quiet location. No lift. Restaurant closed on a Sunday and decent eateries not easy to find in walking distance.
Stayed 1 night in Feb 2019
Response from Ben on Feb 14, 2019
Thank you very much for the review. We are glad that you enjoyed your stay and found us to be good value. We are the best value independent hotel in Bradford. We are happy to recommend restaurants and there is a lovely Thai and Italian restaurant very close by that guests enjoy when we are closed on a Sunday. We hope to see you again soon.

6/10 Okay

LB, Luddendenfoot

Liked: Cleanliness, staff & service
staff lovely, polite and helpful. great breakfast. room spacious. rooms and decor very tired (cracks in walls, paint peeling). due to age of building bedroom and bed felt damp and never really got warm despite double radiator that couldn’t be turned up. curtains not blackout and thin so not a great nights sleep or helpful keeping heat in the room.
Stayed 1 night in Feb 2019

6/10 Okay

Basil

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Bathroom desperately needs updating
Stayed 2 nights in Jan 2019
Response from Ben on Feb 14, 2019
Thank you for your review and we appreciate your feedback. We are operating an on-going refurbishment of the hotel but all the rooms do offer a good sized bathroom and are spotlessly clean and in full working order. This is not normally a concern for most of our guests. Maybe you could try one of the deluxe rooms on your next visit which all have modern bathrooms. We look forward to welcoming you back soon.

8/10 Good

Noel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from The Dubrovnik Team on Jan 2, 2019
Thank you for your review Noel. We hope to see you again soon and turn that 4 into a 5. Happy New Year

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
always good stay here
Stayed 1 night in Dec 2018
Response from Ben on Dec 18, 2018
Thanks Mark, we look forward to seeing you again soon,

8/10 Good

Lisa, Devon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good, the staff were excellent. My only little down was the bathroom . It was cramped (especially the shower area) & dated but in it defence very clean.
Stayed 1 night in Dec 2018
Response from Ben on Dec 12, 2018
Thank you for your review Lisa. I'm pleased to hear that our team looked after you. Maybe next time you stay with us you could try one of the deluxe rooms which have much bigger modern bathrooms. We look forward to seeing you again soon.

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2018
Response from Ben on Nov 19, 2018
Thank you for the 5 out of 5 review. We look forward to welcoming you back to the hotel anytime.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018
Response from Ben on Nov 15, 2018
Thank you for the review. We look forward to welcoming you back to the hotel anytime.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dudley is a Star!
This is a truly well loved family run hotel. Excellent value for money with very good facilities. The food is superb. The only downside is the supply if hot water. In the morning and evening the supply must be coming from an old fashioned individual immersion heater for each room because once it is gone it is gone - and you have to wait a long time for it to heat up again. Other than that everything is superb. A special mention to receptionist/duty manager/handyman and everything else `Dudley' who is a young chap with great old fashioned values and a brilliant character.I will stay here again on my trips to Bradford and would recommend it my colleagues.
Stayed 1 night in Nov 2018
Response from Ben on Nov 8, 2018
Thank you for your review Stephen. We have a great team of staff and we are so pleased that Dudley looked after you so well. Please let us know when you are back this way and we will do our best to look after you.

10/10 Excellent

Anna, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic friendly staff!! Would definitely recommend. Hotel is in a lovely leafy location.
Stayed 1 night in Nov 2018
Response from Ben on Nov 6, 2018
Thank you Anna for your review and recommendation. We look forward to welcoming you back to the hotel anytime

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for business
Excellent WiFi - once logged in kept constant and never bumped out. Excellent parking
Stayed 5 nights in Oct 2018
Response from Ben on Oct 30, 2018
Thank you for your review John. We hava a great Wifi system in place, making us an ideal place to stay, especially if you need to work. We look forward to welcoming you back to the hotel anytime.

8/10 Good

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Ben on Oct 30, 2018
Thank you for your review Geoff. We hope to see you again in the future.

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Ben on Oct 11, 2018
Thank you for your review Simon. We look forward to welcoming you back to the hotel anytime.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jimmy
I enjoyed my stay, this was partly due to the very nice and attentive staff, i had a single bed as i booked a room for one person. I found this a bit cramped and didn't sleep very well, i would have preferred a double bed.
Stayed 1 night in Sep 2018
Response from Sharon Tyson on Oct 2, 2018
Hello Thank-you for your review. Our main aim is to make all our customers feel at home and to provide the best possible customer service, we are glad you enjoyed our hospitality. We look forward to welcoming you back to our hotel, we do have double and king size double for next time you are selecting your room type. Regards Sharon Tyson

8/10 Good

Martin

Clean but tired
The hotel is clean but it is a bit tired in places and could benefit from some refurbishment work. Good breakfast.
Stayed 1 night in Aug 2018
Response from Sharon Tyson on Sep 5, 2018
Hello Thank-you for taking the time to review our hotel. We take pride in carrying out refurbishment on a regular basis around the hotel, not sure where you mean it was tired but we apologise if some areas were not to your taste. Hopefully we will see you again in the future. Regards The Management

10/10 Excellent

eyal

nice hotel clean and good restaurant. Easy parking
Stayed 4 nights in Aug 2018
Response from Sharon Tyson on Aug 29, 2018
Thank-you so much for your review, we are glad you enjoyed your stay with us. We hope to welcome you back soon.

10/10 Excellent

Steve

Two nice nights
Nice quiet location in a side street off the ring road. Room was clean and tidy with a comfortable bed. Friendly and helpful staff. Excellent a-la-carte evening meal for ourselves and friends. Good value.
Stayed 2 nights in Aug 2018
Response from Sharon Tyson on Aug 29, 2018
Hello Thank-you so much for your lovely review. Glad you and your friends enjoyed your dining experience. We look forward to welcoming you back again in the future.

10/10 Excellent

Netty, grimsby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel friendly staff
Good clean hotel Very nice staff Lovely breakfast Comfy bed
Stayed 1 night in Jun 2018
Response from ben on Aug 1, 2018
Thank you for your review. We look forward to welcoming you back to the hotel anytime.

6/10 Okay

David

Liked: Property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in May 2018
Response from Ben on Jun 7, 2018
Thank you for your review. We hope to see you again soon

8/10 Good

Fabian, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay. Friendly staff and Good location.
Very pleased with my first stay at this hotel. Good location, very friendly and courteous staff. Room was neat and tidy. Breakfast was very good. Free and private parking was a great bonus. Will definitely stay here again the next time I visit Bradford.
Stayed 2 nights in May 2018
Response from Ben on Jun 7, 2018
Thank you for your review. We are so pleased that the team looked after you. We look forward to welcoming you back to the hotel anytime.

10/10 Excellent

bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small Hotel but better than the Big Boys..........
yes this is a very nice hotel with good caring staff that are keen for you to return breakfast is better than the large hotels as it is generally cooked fresh and has excellent attentive waitresses and good management. add free safe parking and wifi thrown in, this place is not to be missed.
Response from Ben on Jun 7, 2018
Thank you Bryan for the review. We are so pleased that you enjoyed your stay. As a family run independent hotel, we really do try to stand out from the bigger chain hotels with our more personal service. We have a great team that are all willing to go that extra mile for all our guests. Hope to see you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Pleasant stay but please sort the wi-fi
Easy to find - shame about the run-down area (not that the hotel can do anything about that!). Lots of parking available. Quick check-in and shown to my room. My room was a good size and very clean but tired in a few places. The bed was very uncomfortable as were the pillows - both needed replacing. Breakfast was as you would expect but menus on the tables would have been a good addition. I had room service which was quick and delicious!! There were a couple of maintenance issues with my room which were dealt with immediately. The biggest issue was the lack of Wi-Fi. As I was away on business I had work I wanted to complete each night and was unable to do so as the Wi-Fi was broken. I think this should have been explained to me prior to check-in as it is one of the key things I look for when booking hotels for business purposes. I would return (as long as internet issues had been resolved) and would definitely eat at the hotel again.
Response from Ben on Jun 7, 2018
Thank you for your review. We are located just a mile from the city centre near award winning Lister Park and only a couple of miles from World Heritage Site, Saltaire. I'm sorry to hear you had issues with your room but am pleased to hear these were rectified swiftly. We have an on-going bed replacement policy when needed so I'm sorry to hear you were uncomfortable. I can assure you that the WIFI is all up and running and is one of the main reasons we have lots of returning guests who are on business in the area and depend on this for their work. We do hope you will come back and stay with us in the future.

10/10 Excellent

brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maria and Gavins wedding
Here for a family wedding can’t fault a single thing absolutely fabulous staff couldn’t have been more helpful
Response from Ben - Reception on Apr 12, 2018
Thank you so much Brenda. It was a pleasure to look after you. We are really proud of our staff and been a family run business it means we can keep the standards so high. We look forward to welcoming you back to the hotel anytime.

10/10 Excellent

Barry T, West Midlands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
This is a family owned and run hotel where staff and family take a pride in the services they provide.
Stayed 3 nights in Mar 2018
Response from Ben on Mar 28, 2018
Thank you very much for your kind words. We take great pride in all our staff, so it is lovely when customers give them positive feedback. We look forward to welcoming you back to the hotel anytime