West Hill Vacation Packages

This place was just okay. They tried to do an update on an old motel and it’s just kind of didn’t go well. The carpet is old and the rooms smell really musty. The paint and caulking etc was done halfway with rust and chipping all showing through. I didn’t use the pool so I can’t speak to that. The bar/restaurant wasn’t opened. There’s not much of anything close by. The outside was decently kept. No elevator so you must lug your stuff up the stairs and you can hear everything regarding other people staying because it’s an old property and not well insulated. The air must not have been working upstairs hallway because it was hot in the hallway. If you tried to turn your air unit down in your room the smell gets worse so you either are cold or you smell the carpet. Pick your poison. Wouldn’t stay here again. The young lady working the counter was not very informative and it was hard pulling straight answers out of her about the area. The parking is located across a decently busy street on a corner and it’s hard to see if cars are coming while trying to take your stuff to your car.

Easy check-in. Nice room adequate breakfast.

Room was clean. Staff was friendly. But could not accommodate breakfast well for the number of guest.

Room overallwas fine there were some electrical outlets that didn't work and the remote didn't work. But really was only there for about 9 hours

My toilet ran all night so a good night sleep was not had, I was up all night. To have a suite and not sleep wall was disappointing. I did tell staff as I checked out but they didn’t see to accommodate or make things right but what could they do? The outside pool was not clean at all, my kids wouldn’t even step into it. It was green and you could tell hasn’t been cleaned for days or maybe for the season. The hotel itself was great but wish for the money it was what we paid for as a whole.