DoubleTree by Hilton London West End

4.0 star property
Upscale hotel, walk to Russell Square

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

DoubleTree by Hilton London West End

Photo gallery for DoubleTree by Hilton London West End

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes
Lounge
Lobby
Free toiletries, hair dryer, towels, soap
Fitness facility

Overview of DoubleTree by Hilton London West End

7.6

Good

Highlight
  • Offers an onsite restaurant. Only 5% of properties have this in London.

Popular amenities

  • Breakfast available
  • Free WiFi
  • Air conditioning
  • Gym
  • Laundry
  • Restaurant

Explore the area

92 Southampton Row, London, England, WC1B 4BH
  • Popular LocationCaffè Nero1 min walk
  • Popular LocationRussell Square3 min walk
  • Popular LocationThe British Museum5 min walk
  • AirportLondon (LHR-Heathrow)49 min drive
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Room options

Superior Room, 1 Queen Bed

cleanliness

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 King Bed

cleanliness

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Bathrobes
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 Queen Bed (Superior)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed (Superior)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

cleanliness

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

cleanliness

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Family Room, 1 Queen Bed (Superior)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 258 sq ft
  • Sleeps 3
  • 1 Queen Bed

Twin Room

cleanliness

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Queen Bed

cleanliness

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

Single Room

cleanliness

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

Room, 1 Double Bed

cleanliness

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Junior Suite

cleanliness

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Bathrobes
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Twin Room, Accessible

cleanliness

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

Premium Room, 1 Double Bed, Accessible

cleanliness

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed

Non Refundable Double

  • Sleeps 2

Double Room

  • Sleeps 2

Double Single Use

  • Sleeps 1

Single Room

  • Sleeps 1

Non Refundable Single

  • Sleeps 1

Similar properties

About the area

London

DoubleTree by Hilton London West End is located in London City Centre, a neighborhood in London, and is in the entertainment district and near a metro station. The area's natural beauty can be seen at Russell Square and Hyde Park, while The British Museum and Royal Albert Hall are cultural highlights. Check out an event or a game at Lord's Cricket Ground, and consider making time for London Eye, a top attraction not to be missed.

What's nearby

  • Russell Square - 3 min walk
  • The British Museum - 5 min walk
  • Piccadilly Circus - 20 min walk
  • Trafalgar Square - 4 min drive
  • Big Ben - 5 min drive

Getting around

  • Holborn Underground Station - 4 min walk
  • Tottenham Court Road Station - 9 min walk
  • Heathrow Airport (LHR) - 50 min drive

Restaurants

  • Spaghetti House - 4 min walk
  • Glasshouse - 2 min walk
  • Antalya Restaurant - 2 min walk
  • All Star Lanes - 1 min walk
  • Taco Bell - 1 min walk

About this property

DoubleTree by Hilton London West End

Upscale hotel near Russell Square
DoubleTree by Hilton London West End is located close to The British Museum and Covent Garden Market, and provides dry cleaning/laundry services, a bar, and a gym. Be sure to enjoy a meal at Restaurant92, the onsite restaurant. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), bike rentals, and express check-out
  • Concierge services, a TV in the lobby, and luggage storage
  • Tour/ticket assistance, a 24-hour front desk, and an elevator
  • Guest reviews speak highly of the helpful staff
Room features
All 261 rooms include comforts such as 24-hour room service and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning. Guests reviews give good marks for the clean rooms at the property.
Extra amenities include:
  • Bathrooms with free toiletries and hair dryers
  • Refrigerators, electric kettles, and daily housekeeping

Languages

Arabic, Catalan, Chinese (Mandarin), English, French, German, Greek, Hindi, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 35.95 per day)

Food and drink

  • Buffet breakfast available for a fee: GBP 19.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant92

Things to do

  • Bicycle rentals
  • Gym
  • Stereo
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 7 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Handrails in stairways (35 inches high)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Built in 1911
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: GBP 50 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 19.50 per person
  • Nearby parking fee: GBP 35.95 per day (984 ft away)
  • Late check-out fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

DoubleTree Hilton End
DoubleTree Hilton End Hotel
DoubleTree Hilton End Hotel London West
DoubleTree Hilton London West
DoubleTree Hilton London West End
DoubleTree London West End
Hilton DoubleTree London West
Hilton DoubleTree London West End
Hilton London West End
London West End Hilton
DoubleTree Hilton London West End Hotel
DoubleTree by Hilton London West End Hotel
DoubleTree by Hilton London West End London
DoubleTree by Hilton London West End Hotel London

Frequently asked questions

Is DoubleTree by Hilton London West End pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at DoubleTree by Hilton London West End?

As of Mar 29, 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton London West End on Apr 1, 2024 start from CA $197.32, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at DoubleTree by Hilton London West End?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at DoubleTree by Hilton London West End?

Check-out is at noon. Late check-out is available for GBP 10 (subject to availability).

Where is DoubleTree by Hilton London West End located?

Located in London City Centre, this hotel is within a 5-minute walk of Russell Square and The British Museum. Covent Garden Market and Tottenham Court Road are also within 15 minutes. Holborn Underground Station is only a 4-minute walk and Russell Square Underground Station is 6 minutes.

DoubleTree by Hilton London West End Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 329 out of 1001 reviews" "
Rating 8 - Good. 364 out of 1001 reviews" "
Rating 6 - Okay. 142 out of 1001 reviews" "
Rating 4 - Poor. 104 out of 1001 reviews" "
Rating 2 - Terrible. 62 out of 1001 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kacy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff. They let us do an early check in for free.
Stayed 3 nights in Mar 2024

10/10 Excellent

Esthefany

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great and the staff was really nice
Stayed 2 nights in Mar 2024

10/10 Excellent

JOHN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELLENT, EFFICIENT STAY
Stayed 2 nights in Jan 2024

6/10 Okay

Heather

Disliked: Property conditions & facilities
Bathroom was in desperate need of a refurb
Stayed 1 night in Dec 2023

4/10 Poor

leanne

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
We thought being a Hilton the standard would be good but sadly not. We booked a family room and it wasn’t great especially for the price of £300 a night. The pull out bed was in such bad condition it was like sleeping on concrete and you could feel every bar and spring. The aircon unit was faulty and sounds like someone was snoring the whole time plus the light on the dial on the wall was flashing all night lighting up the room. The windows were not safe as they opened up full and a child could fall out of them. Room was very dated and felt run down, curtains were all different lengths and the fridge didn’t work. Also the shower went from burning hot to freezing cold and it was dribbling out so took forever to have a shower whilst trying not to burn your skin. We didn’t sleep at all so I’d suggest paying a bit more and having a good night sleep so your next day isn’t ruined. The location was good for us but that was about all I can say was good.
Stayed 1 night in Dec 2023

6/10 Okay

Allen

Stayed 6 nights in Dec 2023

6/10 Okay

David

Travelled with family
Liked: Cleanliness
First room we were sent to smelled bad and toilet didn’t flush (110) 2nd room (209) was right by external noisy unit- air conditioning or something. Breakfast was adequate to mediocre. Shower was hot. People in next room were having a physical and very loud fight but hotel staff attended quickly. Overall very underwhelming and comes off a bit of a rough place.
Stayed 1 night in Dec 2023

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, property conditions & facilities
Great walking distance to Covent Gardens
Stayed 1 night in Dec 2023

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good choice for location
Excellent location only a few minutes from Holborn tube and a 10 minute walk from Covent Garden. Service was welcoming and friendly although it was disappointing that the front desk was poorly manned, at check in and on collecting our luggage on the day of departure we waited around as there were no staff in the lobby. Free fresh cookies when checking in were a lovely touch and were delicious. We stayed in a premium suite which consisted of two levels, double sofa bed was made up on the top level for our 5 year old and a king on the lower floor with bathroom. Small room with little walk space, but well appointed with everything we needed for the weekend. Downside to the room was the musty smell, there were also access hatches on the walls and ceiling, that had been hacked around and the finish was unsightly. Breakfast was great in the usual buffet style, fresh and hot English breakfast options. Good selection of fresh fruit, pastries and cereal. My daughter particularly liked the hot pancake machinę. Staff at breakfast were fantastic, very attentive and really looked after our family. All in all, a good hotel for a short weekend away we would stay again.
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2023