Aerial view

Reviews of Dundee Resort & Golf Club

3 out of 5
Dundee Resort & Golf Club
2750 West Bay Rd, Dundee, NS

Reviews

8.0

Very good

Rating 10 - Excellent. 145 out of 394 reviews" "
Rating 8 - Good. 118 out of 394 reviews" "
Rating 6 - Okay. 91 out of 394 reviews" "
Rating 4 - Poor. 32 out of 394 reviews" "
Rating 2 - Terrible. 8 out of 394 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jocelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and grounds. We arrived near the end of season and after a heavy rain so the golf course wasn't opened. The meals were great and the staff more than friendly and helpful. Would stay there again.
Stayed 1 night in Oct 2023
Response from Dylan on Oct 20, 2023
Dear Jocelyn, Thank you for choosing to stay at Dundee Resort. Our team is thrilled to see you enjoyed your stay. We hope to have the pleasure of welcoming you in 2024!Kind regards, Dylan Courtney, Guest Service Manager

8/10 Good

Deborah Chute-

Travelled with family
Liked: Staff & service
The resort was impressive when driving in. Rooms need to have a good deep cleaning especially the washroom. Needs to have a bit of an upgrade.
Stayed 1 night in Oct 2023
Response from PStackhouse on Oct 20, 2023
Thanks for taking the time to provide a rating and feedback. Your comments regarding cleanliness are surprising and have already been brought to the attention of our Housekeeping Manager. As you will see the majority of our reviews have positive scores and comments regarding cleanliness.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was large and clean but smelled musty. We were not told at front desk we needed reservations for dinner and had to eat late. We did have a great waitress.
Stayed 1 night in Oct 2023
Response from PStackhouse on Oct 17, 2023
Thanks for taking the time to share a rating and comments. Sorry to learn that you found your room to be a bit musty, this is certainly something that we will look into. Also sorry to hear that it was not recommended to you to make a reservation for dinner as this certainly is something that we encourage our Guest Service Agents to suggest to arriving guests. Hopefully these things will not discourage you from giving us another try in future to show that we can provide a better experience.

10/10 Excellent

Korneliia

Stayed 1 night in Oct 2023

4/10 Poor

jeffrey

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from PStackhouse on Oct 17, 2023
It would have been helpful if you were to provide some feedback to indicate what we could have done to improve your rating of our property.

8/10 Good

Rob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not accessible no elevator.
Stayed 3 nights in Oct 2023
Response from Dylan on Oct 14, 2023
Dear Rob, Thank you for taking the time to share your rating and review on your recent stay. We are looking at incorporating an elevator in future development, I do apologize if this caused you any discomfort during the stay. We hope to have the pleasure of welcoming you again soon. Kind regards, Dylan Courtney, Guest Service Manager

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The resort is a bit out of the way, meaning that dining options lie mostly at the hotel. Happily, we really enjoyed our meals and were very content to eat there with the dining room’s lovely views to accompany dinner.
Stayed 2 nights in Oct 2023
Response from PStackhouse on Oct 16, 2023
Thanks for the great rating and feedback. Good to hear our meal options met your needs. We hope you plan to return next year.

10/10 Excellent

Janis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed & pillows were so comfortable. I stayed in 2 different rooms during my stay because I had the most relaxing sleep after the 1st night, & both rooms were very clean & quiet, with the best bedding of my week & a half road trip staying at numerous different hotels. The staff were also super friendly & helpful.
Stayed 1 night in Oct 2023
Response from Dylan on Oct 13, 2023
Dear Janis, Wow! what amazing feedback. Our team is so pleased to see you enjoyed your stay. I will be sure to pass these kind words on to our associates. We hope to have the pleasure of welcoming you again soon. Kind regards, Dylan Courtney,Guest Service Manager

10/10 Excellent

Lorraine

This place is absolutely beautiful.Will definitely stay there again.Thank you.
Stayed 1 night in Oct 2023
Response from Dylan on Oct 13, 2023
Dear Lorraine, Thank you so much for staying at Dundee Resort. Our team is thrilled to see you enjoyed the property. We cannot wait to welcome you again!Yours in Hospitality, Dylan Courtney, Guest Service Manager

10/10 Excellent

PHILLIP

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Oct 2023
Response from PStackhouse on Oct 13, 2023
Thanks for the great rating and comment. Our team pride themselves on doing all that they can to make every guests experience the best that it can be. We hope you will plan the visit us again next season.

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Dylan on Oct 14, 2023
Dear Bruce, Thank you for taking the time to share your rating on your recent stay. We hope to have the pleasure of welcoming you again soon. Kind regards, Dylan Courtney, Guest Service Manager

10/10 Excellent

PADMASRI

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place!
Stayed 1 night in Oct 2023
Response from PStackhouse on Oct 16, 2023
Thanks for the great rating and comment. We hope you will plan to return again next season.

10/10 Excellent

Padmasri

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place!
Stayed 1 night in Oct 2023
Response from PStackhouse on Oct 13, 2023
Thanks for the great rating and comment. We hope you will plan the visit us again next season.

10/10 Excellent

Padmasri

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place!
Stayed 2 nights in Oct 2023
Response from PStackhouse on Oct 13, 2023
Thanks for the great rating and comment. We hope you will plan the visit us again next season.

6/10 Okay

Janice

Stayed 2 nights in Oct 2023

10/10 Excellent

Robin, Belmont

Liked: Cleanliness, staff & service, property conditions & facilities
The staff went above and beyond helping me get what I needed from the kitchen crew. Thank you for your help!
Stayed 3 nights in Oct 2023
Response from PStackhouse on Oct 11, 2023
Thanks for the great rating feedback. It is always good to hear that our team members were able to help accommodate any special requirements of our guests. This is certainly the culture we are striving to achieve. We hope that you are already thinking about planning your next stay with us in 2024.

10/10 Excellent

Beverly

Travelled with partner
Liked: Staff & service, property conditions & facilities
Lovely property. Revna (spelling) was super friendly, and really helpful about hotel amenities and what’s happening in the area over the next week.
Stayed 1 night in Oct 2023
Response from PStackhouse on Oct 11, 2023
Thanks for the great rating and comments. It is nice to hear that Revna was able to assist you with getting oriented to our property and the area and we will be sure to share your comments with her. We hope that you will plan a return visit during our 2024 season.

10/10 Excellent

Debra

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great place to get away for the weekend. Good location to escape city life. Plus you can take your dog and kids!
Stayed 2 nights in Sep 2023
Response from PStackhouse on Oct 10, 2023
Thanks for the great rating and comments. Sounds like you enjoyed the Dundee Resort that we strive to provide for pet owners and families. We hope youwill plan a return visit during our 2024 season.

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from PStackhouse on Oct 11, 2023
Thanks for the great rating. We hope you will be back with us again next year.

10/10 Excellent

Shannon

Stayed 1 night in Oct 2023

10/10 Excellent

Yuk Chun

Stayed 1 night in Oct 2023
Response from Dylan on Oct 9, 2023
Dear Yuk Chun, Thank you for taking the time to rate our Resort. Your feedback is greatly appreciated. We hope to have the pleasure of welcoming you again soon. Kind Regards, Dylan Courtney, Guest Service Manager

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Dylan on Oct 8, 2023
Dear Douglas, Thank you for rating our Resort. We hope to have the pleasure of welcoming you again soon.

8/10 Good

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and beautifully kept! The staff are very pleasant and most patient giving driving directions, repeatedly...lol...The room I had could really use a new mattress on the bed on the left, although I could've tried the other bed for the second night. I did take the bathtub plug to the front desk because it really needed to be replaced!! I couldn't use it!The desk clerk said she'd definitely give it to the Housekeeing Manager. I was surprised at the couple checking in after me, that they had to carry their luggage upstairs (lots of steps) without being helped. I did carry one up for them but I'm a senior as well... They were offered a room on the main floor instead, but declined. Bottom line is that I'd likely stay again because the price of my room, in the main building, was affordable.
Stayed 2 nights in Oct 2023
Response from Dylan on Oct 11, 2023
Dear Margaret, Thank you for bring these items to our attention. As you know, feedback like yours is greatly appreciated as we develop our business. I do want to let you know, we are looking at future improvements to the Resort, including an elevator. We do try our very best to accommodate those with mobility restrictions. Thank you for choosing Dundee Resort, we hope to have the pleasure of welcoming you again. Kind Regards, Dylan Courtney, Guest Service Manager

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lovely views, friendly staff, happy hour. Views are off the charts !
Stayed 2 nights in Oct 2023
Response from Dylan on Oct 7, 2023
Dear Richard,Wow! what amazing feedback. Thank you for sharing this with us, we are so pleased you enjoyed your stay, and I hope we can welcome you again soon.Warmest regards, Dylan Courtney, Guest Service Manager

8/10 Good

Percy

Liked: Cleanliness, staff & service, property conditions & facilities
Golf course.
Stayed 1 night in Oct 2023
Response from PStackhouse on Oct 6, 2023
Thanks for the great rating and comment on the golf course. We hope that you will plan to return soon.

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very nice, the price was excellent and all of the staff that we interacted with were above friendly. Excellent experience.
Stayed 1 night in Oct 2023
Response from PStackhouse on Oct 6, 2023
Thanks very much for the great rating and comments. It always is pleasing to hear when guests have enjoyed the experience we strive to provide for everyone. We hope you will plan to come back.

10/10 Excellent

Joonho, Mississauga

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant staff, clean rooms and very nice view
Stayed 2 nights in Oct 2023
Response from PStackhouse on Oct 5, 2023
Thanks for the great rating and comments about your experience. We hope that you will be back again soon.

10/10 Excellent

Hwan Young

Liked: Cleanliness
Stayed 1 night in Oct 2023
Response from PStackhouse on Oct 5, 2023
Thanks for the great rating. We hope you will plan to return again soon.

10/10 Excellent

SUNG NAM

Stayed 1 night in Oct 2023
Response from Dylan on Oct 24, 2023
Dear Sung Nam, Thank you for taking the time to rate and review our resort. We hope to have the pleasure of welcoming you again in 2024. Kind regards, Dylan Courtney, Guest Service Manager

10/10 Excellent

Amanda Jo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
food was delicious from the restaurant
Stayed 1 night in Oct 2023
Response from PStackhouse on Oct 2, 2023
Thanks for the great rating and feedback. We hope you will plan a return visit soon.

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic spot, highly recommend
Stayed 1 night in Oct 2023
Response from Dylan on Oct 2, 2023
Paul, Our team is so thrilled you enjoyed your time at Dundee Resort!I hope we can welcome you again, when travel brings you to Dundee, NS. Kind regards, Dylan Courtney, Guest Service Manager

6/10 Okay

j

Liked: Cleanliness
Stayed 1 night in Sep 2023
Response from PStackhouse on Oct 2, 2023
Thanks for taking the time to share a rating. It would have been helpful to know what we could do differently to improve your rating.

8/10 Good

Sandy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay. We were just disappointed that the pool and hot tub were not in service.
Stayed 1 night in Aug 2023
Response from Dylan on Sep 20, 2023
Dear Sandy, Thank you for providing your feedback on your recent stay. We are pleased to see your overall experience was enjoyable. I do apologize that our outdoor pool is now closed for the season, however, our indoor pool is fully operational, I do hope you had an opportunity to enjoy this.We hope to have the pleasure of welcoming you again soon.Kind regards, Dylan Courtney, Guest Service Manager

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was huge and comfortable. Restaurant was a bit iffy. Staff was accommodating and friendly though Covid limited their presence in the room.
Stayed 4 nights in Aug 2023
Response from PStackhouse on Sep 18, 2023
Thanks for taking the time to share your rating and comments. Your comments regarding your service in our restaurant have been shared with our Food & Beverage Manager for follow up. We certainly apologize if your felt unattended to.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Sep 2023
Response from PStackhouse on Sep 16, 2023
Thanks for the great rating. Hope to see you back with us again soon.

10/10 Excellent

Helen

Liked: Cleanliness
Stayed 1 night in Sep 2023
Response from Dylan on Sep 19, 2023
Dear Helen, Thank you for staying at Dundee Resort. We appreciate your rating and hope to welcome you again soon.

8/10 Good

Ajay

Travelled with group
Liked: Cleanliness
Disliked: Amenities
Staff adequate except at breakfast. beautiful course and resort. hours very wonky. bring snacks if you are there for more than a day.
Stayed 3 nights in Sep 2023
Response from PStackhouse on Sep 9, 2023
Thanks for taking the time to share your rating and feedback. It would be helpful if you had provided some additional detail to better understand what we might do differently to improve your experience.

10/10 Excellent

Maureen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and the views from the rooms were gorgeous. The staff were so friendly and accommodating. The restaurant food was great.
Stayed 1 night in Sep 2023
Response from PStackhouse on Sep 5, 2023
Thanks so much for the great rating and comments. We hope that you can plan a return visit in the near future.

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was extra spacious, very clean with a limited view of Bras d’Or Lake. King-size bed was very comfortable, but both pillows too thick for my liking for sleeping; excellent as backrest for reading. Great meal at their restaurant at a table overlooking the lake. Bonus live music during dinner which enhanced the evening. (Was a Saturday night.) Enjoyed the pool which we had to ourselves for a time, which almost never happens. The pool area is tired and the hot tub was out of order and covered with plywood. No complementary breakfast and there doesn’t seem to be other nearby options, but we are from out of province and not familiar with the area.
Stayed 1 night in Sep 2023
Response from PStackhouse on Sep 5, 2023
Thanks for taking the time to share your feedback with us as it certainly helps to identify things we should consider changing in future. We have undertaken a number of upgrades throughout the Resort this season and the pool area is on the list for updating prior to next season. We actually have not had a hot tub in our pool area in the past and the area you reference that is currently covered with plywood was a kids pool that has been removed due to lack of use. While we do not provide a complimentary breakfast we do offer an extensive breakfast buffet and limited al a carte menu. We also have a Bed & Breakfast Package that can be reserved.Again, thanks for your feedback and great rating. We hope that you will plan a return visit.

6/10 Okay

Lindsay

Travelled with family
Disliked: Staff & service
We choose this spot because of the lake access with canoes. We were unable to use due to the rainy weather from the time we got there until we left. Could not get the TV to work or anyone to help us. Front desk was not helpful in any sort of way and quite rude. Cabin had a horrible smell in it that made us nauseous. Had to clean the place down and bring in car deodorizer to try and get rid of it. Tried to go to St Peters, drove what felt like 45 min only to get to a bridge out and had to turn around. I now understand way back before you get to the resort there is a detour sign on the road, but what traveler would put the two and two together without knowing the area. Would have been a fabulous curtesy to have some sort of note in the room. Along with things to do near by. Also think breakfast should have a menu and not just buffet. 3 kids and I, cost $90 and we hardly ate..
Stayed 2 nights in Aug 2023
Response from PStackhouse on Sep 5, 2023
Thanks for taking the time to share feedback about your recent stay with us. Sorry that the weather did not cooperate during your stay to allow you to more fully enjoy our Resort amenities. According to our Front Desk log there were a couple attempts by our Maintenance team to visit your cottage to try to assist with the TV but you must have been out. Unfortunately we also are currently limited to being able to access cable TV through a satellite system which can be affected by severe weather and this was happening the night that you were with us. In checking with both the Front Desk Agents and Housekeeping staff who were on duty when you checked in there is not a record of you contacting them regarding an odor in the unit. We did have other cottages available that we would have immediately offered you.Regarding the detour due to road work we do have a notification in our welcome letter. In addition, we have a flyer at our Front Desk that outlines things to do within an hour of the property.We do have a small al a carte breakfast menu available in addition to our buffet that should have been offered to you. We apologize if this was not offered.Thanks again for sharing your comments and we are sorry that your experience was not all that you had hoped for.

8/10 Good

Kelly

Travelled with family, Travelled with family and small children
It was a beautiful location overlooking the lake. We liked the free rentals of kayaks and having the option of an indoor and outdoor pool to choose from. The mini golf was too busy to try. Restaurant was good, but fish was very greasy. The hotel room was dated, beds were squeaky, and the bathroom needed a new sink. Overall, nice place to stay with the kids, with lots to do with them. Would try the cottages and a round of golf next time.
Stayed 1 night in Sep 2023
Response from Dylan on Sep 4, 2023
Hello Kelly, Thank you for taking the time to share both your rating and review of our property. Your feedback is greatly appreciated as we develop Dundee Resort for the future. I am sorry hear you had some areas of improvement, I thank you for bring this to our attention. We will be sure to address these opportunities for future guests, hopefully yourself included. Again thank you for choosing Dundee Resort & Golf Club. Kind regards, Dylan Courtney, Guest Service Manager

10/10 Excellent

Jason

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Dylan on Sep 2, 2023
Jason, Thank you for sharing your rating on your recent stay at Dundee Resort. We appreciate the high rating and hope to welcome you back soon.Dylan Courtney, Guest Service Manager

6/10 Okay

Norma

Travelled with partner
The rooms were too warm and outside of windows were very dirty
Stayed 1 night in Aug 2023
Response from Dylan on Sep 1, 2023
Norma, Thank you for staying at Dundee Resort. We appreciate you taking the time to rate and review your experience. I am sorry to see a couple items were not satisfactory. Our hotel rooms do come equipped with air-conditioning, I will follow up with our maintenance team to ensure the unit it working correctly. Again my apologizes. I hope we will have the opportunity to welcome you again. Kind Regards, Dylan Courtney Guest Service Manager

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
25th Anniversary
We went to the Dundee Resort & Golf Club for our Silver Anniversary as we had held our wedding reception there 25 years ago. We very much appreciated the comfort of the room and the panoramic view of the Bras D’Or Lake. The staff were extremely accommodating and gracious and ensured that we had an extra special and enjoyable stay for our anniversary. The food at the restaurant on-site was delicious and again, staff were very helpful and pleasant. We are planning a return visit for a longer stay next year! Well done Dundee Resort and Golf Club!
Stayed 1 night in Aug 2023
Response from Dylan on Sep 1, 2023
Dear Sandy, Wow! Seems like you had an amazing stay at Dundee Resort & Golf Club.I am very pleased to hear such kind comments, I will be sure to pass these on to our team.We are honored to be a memorable destination for you and your partner. We cannot wait to welcome you back next season. Happy Anniversary, Dylan Courtney Guest Service Manager

6/10 Okay

Eleonora

Liked: Staff & service
It’s a nice family place. Need room upgrade and add microwaves.
Stayed 2 nights in Aug 2023
Response from Dylan on Aug 30, 2023
Thank you for taking the time to rate and review our resort. Your feedback is greatly appreciated as we develop the property for the future. We hope to have the pleasure of welcoming you again soon.

10/10 Excellent

Leigh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location in a quiet location overlooking Bras D'or lake. Friendly staff. Breakfast was a little pricey so opted to eat off site. Nice Pool, Rooms upstairs have no elevator but for us that wasn't an issue. We thoroughly enjoyed our stay here.
Stayed 1 night in Aug 2023
Response from PStackhouse on Aug 30, 2023
Thanks for the great rating and comments. We are happy to hear you enjoyed your time with us and hope that you can return soon.

10/10 Excellent

jerry

Travelled with family
Liked: Cleanliness, amenities
This is a great place to stay
Stayed 1 night in Aug 2023
Response from Dylan on Aug 31, 2023
Dear Jerry, Thank you for choosing Dundee Resort & Golf Club as your preferred accommodation.On behalf of our team, thank you for providing us your rating, we hope to have the pleasure of welcoming you again soon. Kind regards, Dylan Courtney,Guest Service Manager

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and view is extraordinary.
Stayed 2 nights in Aug 2023
Response from PStackhouse on Aug 28, 2023
Thanks so much for the great rating and comments. Please be sure to tell all your friends and we hope to have you back again soon.

6/10 Okay

Wanda

Liked: Cleanliness
TV was impossible to operate, had to get maintenence to help & it still would shut off randomly. Wanted to have supper & restaurant was closed due to a wedding, should have let us know, nearest place to eat was 30 minutes away and we just got back from that area & did not want to go back out. Lovely view of the parking lot & roof, the site says water or garden. Food was good when we did finally get into the restaurant
Stayed 2 nights in Aug 2023
Response from PStackhouse on Aug 29, 2023
Thanks for taking the time to provide a rating and feedback. Sorry to hear that you had trouble with your TV, we certainly will have our Maintenance Manager look into this further.Our restaurant was not closed. We were hosting a cocktail reception for a wedding from 5 to 6 pm in a section of the restaurant as they were planning to be outside on our patio but had to move indoors due to rain. We were still seating other guests for dinner during this time. The wedding guests did move out of the restaurant to their reception venue at 6 pm and the restaurant continued to be open until 9 pm.Sorry that your experience was not quite what you expected. We hope that you will give us the opportunity to do better in future.

10/10 Excellent

Sinderla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing
Stayed 1 night in Aug 2023
Response from Dylan on Aug 27, 2023
Dear Sinderla, I am so glad your stay was amazing! This type of comments are what our team strives to achieve. I hope you will stay with us again, when travel brings you to Dundee.