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"Wonderful old building with great character. Staff were friendly and attentive."

"Very Good Staff Very Friendly and Helpful"

"Very comfortable stay. Nice pool, nice room with opening window for fresh air. But, most importantly, every single member of staff was exceptionally friendly and polite - and they all work hard. Service really good, restaurant food is amazing. Each meal I tried (for the week) was spot on. Especially the duck! Prices very reasonable imho. Also, in the bar open during the day, small breakfast options such as baps are available. Really nice overall feel."

"What a nice place, very friendly staff, great food and facilities plus plenty of room."

" All round good experience. Staff very professional and friendly. Breakfast excellent. Dog friendly."

"It was a very fun hotel and has a pool ans small steam and sauna ans tiny jacuzzi. The spa changing are was basic. The room ans bathroom was modern. The breakfast was reasonable for a 4 star with fried eggs the best bit and mini pastries tucked away in the corner- no queues etc either. On check in and check out lots of towels or bedding littering hallways which didnt make a great 1st impression leading to the room. We came with kids and booked 2 rooms as they are small and i think only do cot beds not rollaways. Very close to station and shopping and the local costa."

"Staff were great, hotel in general good. The amenities pool, workout area, showers left me cold. The treadmills are dusty, dirty, screens did not work and were nasty. The entire room needs a thorough clean. We had a wonderful family breakfast and it was wonderful. "

"Very comfortable stay, quick and friendly service at reception. No problems at all. Breakfast was great and scrambled egg delicious. Thank you "

"Enjoyed my stay at Swan Hotel, very clean and tidy staff were very helpful and always available. Would definitely stay again."