Superior Room, 1 King Bed, Non Smoking

Reviews of Red Roof Inn Weedsport

2 out of 5
Red Roof Inn Weedsport
9050 Rte 34, Weedsport, NY

Reviews

8.8

Excellent

Rating 10 - Excellent. 80 out of 142 reviews" "
Rating 8 - Good. 41 out of 142 reviews" "
Rating 6 - Okay. 11 out of 142 reviews" "
Rating 4 - Poor. 4 out of 142 reviews" "
Rating 2 - Terrible. 6 out of 142 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Bruce

Liked: Property conditions & facilities
-
Stayed 1 night in Feb 2024
Response from PK Patel on Mar 2, 2024
Thanks for positive feedback it is very important to our Hospitality.

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from LaTunde RediResponse Specialist on Mar 1, 2024
Hello Candace, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN WEEDSPORT and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

8/10 Good

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This older property has been completely renovated. Second time staying. Will return.
Stayed 1 night in Feb 2024
Response from tim on Feb 26, 2024
thank you

2/10 Terrible

Abdullah

Disliked: Cleanliness, staff & service, property conditions & facilities
Outside rooms , unsafe. Breakfast is bad. Small and frozen pre packed. Not worth the money the charge a night for the start AT ALL. Never AGAIN
Stayed 1 night in Feb 2024
Response from LaTunde RediResponse Specialist on Feb 25, 2024
Dear Abdullah,Thank you for taking the time to share your feedback regarding your experience at the ED ROOF INN WEEDSPORT. Red Roof sincerely appreciates your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the safety, the breakfast and all the other concerns that you mentioned. We ultimately aim for all our guests to have a positive, clean and comfortable stay, so disheartened to hear this was not the impression left with you. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,LaTundeRed Roof Management RediResponse Specialist

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inexpensive and clean. Exactly what you are looking for with a budget motel.
Stayed 1 night in Feb 2024
Response from PK PATEL on Feb 19, 2024
Thanks for Review.

8/10 Good

Clarence

Liked: Cleanliness, staff & service, property conditions & facilities
Good clean place
Stayed 1 night in Feb 2024
Response from Adraine Rediresponse Specialist on Feb 5, 2024
Hello Clarence, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN WEEDSPORT and I appreciate your 4/5 score following your stay. It's great to read that you found our hotel to be a clean place. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

10/10 Excellent

Alan

Travelled with partner
Everything was great.
Stayed 2 nights in Jan 2024
Response from Kamaria RediResponse Specialist on Jan 29, 2024
Dear Alan,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN WEEDSPORT. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that you were pleased with our location prompting your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Red Roof Management

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Xao RediResponse Specialist on Jan 24, 2024
Thank you for sharing your 5/5 rating with us, Tracy. Our staff at the Red Roof Inn Weedsport was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,Red Roof Management

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It met our needs and we would stay there again.
Stayed 2 nights in Jan 2024
Response from Xao RediResponse Specialist on Jan 23, 2024
Thank you for sharing your 5/5 rating with us, Michelle. Our staff at the Red Roof Inn Weedsport was especially delighted to know that we earned this following your stay. We were also pleased to read that we met your needs. Once again, on behalf of Red Roof, we would like to extend our gratitude for your review. It would be our pleasure to host you under our roof again in the future. Appreciatively,Red Roof Management

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how our room was updated and clean. We had convenient parking right out of our door.
Stayed 1 night in Jan 2024
Response from Kerry-Lee RediResponse Specialist on Jan 18, 2024
Dear Donna,It's great to see we have earned a high score after your stay with us at the RED ROOF INN WEEDSPORT. You mentioned you were pleased with our cleanliness and convenient parking. At Red Roof our primary goal is to provide a clean and comfortable stay for all our guests, and we are proud to have achieved that with your visit. We greatly appreciate the time you’ve taken to rate our hotel and we look forward to your next visit. Sincerely, Red Roof Management

10/10 Excellent

Fran, Windsor

Stayed 1 night in Jan 2024
Response from OnielRediresponse Specialist on Jan 15, 2024
Hi Fran,Thank you for taking the time to write a review of your stay at the Red Roof Inn Weedsport. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,RedRoof Management

2/10 Terrible

Molly

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
After I had checked in, the guy at the front desk handed me my room card, the sleeve for it was encrusted in dirt and prints from dirty fingers. I walked up to my room and turned on the light. Immediately I saw that both beds had large dark yellow spotted stains covering both comforters. I pulled back the covers and the sheets were covered in large dark yellow stains as well and tiny black spots throughout the spread. I have never felt so uncomfortable/ disgusted in my life and I can not believe that someone put those on feeling okay about it. The towels were stained as well and the washcloths had dark smudge stains. The shower had long black hairs around the faucet as well as the walls of it. I can't begin to understand how all of this slipped through management. I'm really hoping I get a refund because I paid $83 dollars for this nightmare and had to check out immediately after I saw all of this.
Stayed 1 night in Jan 2024
Response from Xao RediResponse Specialist on Jan 11, 2024
Thanks for sharing your feedback with us, Molly. The team at our Red Roof Inn Weedsport was saddened to see that we failed to provide you with a satisfactory stay. You stated that the discolored linens and the unclean shower faucet, along with your other concerns hindered your stay. As such, your feedback may be taken into account as Red Roof aims to continuously improve. In relation to a refund, please feel free to reach out to your booking source to be best assisted.I appreciate that you brought this to our attention. We would love to improve the impression left with you on your next stay, should you require lodging in the future.Best wishes,Red Roof Management

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and the free breakfast was great.
Stayed 1 night in Dec 2023
Response from Xao RediResponse Specialist on Jan 4, 2024
Hi Brenda,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn Weedsport with us. It was so rewarding to see that we earned your 5/5 score with our friendly staff and great breakfast. Red Roof strives to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us.Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,Red Roof Management

8/10 Good

Nestor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Dannielle Rediresponse Specialist on Dec 30, 2023
Hello Nestor, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN WEEDSPORT and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely, Red Roof Management

6/10 Okay

Julia

Response from Sharma RediResponse Specialist on Dec 28, 2023
Dear Julia, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN WEEDSPORT and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

10/10 Excellent

Gina

Stayed 2 nights in Dec 2023
Response from Sharma RediResponse Specialist on Dec 26, 2023
Hello Gina, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN WEEDSPORT and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

10/10 Excellent

vickie

Stayed 1 night in Dec 2023
Response from Tianna RediResponse Specialist on Dec 12, 2023
Hello Vickie,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Weedsport and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where Red Roof can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

10/10 Excellent

Charles

Stayed 1 night in Dec 2023
Response from TIM ROOKER on Jan 27, 2024
THANK YOU

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Dannielle Rediresponse Specialist on Dec 5, 2023
Hello Kristen, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN WEEDSPORT and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

10/10 Excellent

Suzanne

Stayed 1 night in Nov 2023
Response from Linton Red Roof Management RediResponse Specialist on Nov 18, 2023
Hello Suzanne,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN WEEDSPORT and I were delighted to see your perfect score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LintonRed Roof Management RediResponse Specialist

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, room was clean
Stayed 1 night in Nov 2023
Response from Devorine Red Roof Management on Nov 12, 2023
Thank you so much for posting a review of our Red Roof Inn Weedsport property, Mark. I am glad to read that you were pleased with our staff and the cleanliness of our room. Feedback from our Red Roof guests are always welcome as we strive to continuously improve the quality of our services.Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,Devorine Red Roof ManagementRediResponse Specialist

10/10 Excellent

Brent, West Sunbury

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfy beds, fast check in, convenient early continental breakfast
Response from LaTunde Murrant. Rewards Specialist on Nov 12, 2023
Dear Brent,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN WEEDSPORT. It's great to see you enjoyed your stay, resulting in a 5/5 score. Red Roof sincerely appreciates your comments and are happy to hear you had a great experience with us, especially regarding the fast check-in, the comfy beds and all the positives that you highlighted. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. We hope to continue to provide great experiences for you. Thank you again for sharing your comments with us. We look forward to hosting you again in the future. Sincerely,LaTundeRed Roof Management RediResponse Specialist

2/10 Terrible

Liza

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was extremely disappointed. The horrible smell of marijuana in our “smoke free” room was constant. We spoke with the front desk and they found it funny. Came to spray and that was it. This means it’s okay to smoke. It was nauseating to go to sleep to that smell and wake up to it! The mattresses are horrible! We sunk right in and had bad back pains!! Never again!
Response from TIM on Nov 25, 2023
IM SORRY TO HEAR THAT AND WILL TALK TO STAFF

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here as very convenient for I-90 and only a short drive from Skaneatles. Room was smart and clean, with a slightly marked bedspread the only negative. The beds were comfortable and we all slept well. Good shower. Thumbs up for the waffle machine at breakfast in addition to the usual continental selection.
Stayed 1 night in Oct 2023
Response from Linton Red Roof Management Rediresponse Specialist on Nov 8, 2023
Dear Robert,Thank you for telling us about your recent visit to RED ROOF INN WEEDSPORT. I was happy to read that our beds were comfortable and our close proximity to I-90 pleased you. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience with us. Our team at Red Roof would love to see you again, should your travels bring you back to our area.Sincerely,LintonRed Roof ManagementRediresponse Specialist

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Linton Red Roof Management RediResponse Specialist on Nov 6, 2023
Hello Valued Guest,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN WEEDSPORT and I were happy to see your perfect score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LintonRed Roof ManagementRediResponse Specialist

10/10 Excellent

Terry, Fonthill

Stayed 2 nights in Oct 2023
Response from Dannielle Rediresponse Specialist on Nov 16, 2023
Hello Terry, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN WEEDSPORT and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management Rediresponse Specialist

10/10 Excellent

Lorie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Oct 2023
Response from Xao Red Roof Management RediResponse Specialist on Oct 23, 2023
Thank you for sharing your 5/5 rating with us, Lorie. Our staff at the Red Roof Inn Weedsport was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future. Appreciatively,XaoRed Roof ManagementRediResponse Specialist

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Modest, clean, good value. Minimal simple breakfast. Comfortable bed, small parking, more around corner of lot, on a major intersection, tricky to navigate in.
Stayed 3 nights in Oct 2023
Response from Xao Red Roof Management RediResponse Specialist on Oct 23, 2023
Thanks for sharing your feedback with us, Susan. The staff at our Red Roof Inn Weedsport was elated to see that we earned your 4/5 score. You mentioned some highlights, such as our good value, along with our cleanliness and our comfortable beds, which were pleasing to read. In regard to the small parking and the property being trick to navigate towards, this may be taken into account.On behalf of Red Roof, we would like to thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future. Respectfully,XaoRed Roof ManagementRediResponse Specialist

6/10 Okay

Roderick

Travelled with family
Disliked: Property conditions & facilities
The place is certainly convenient to the interstate, and yet it's fairly quiet. However, the outdoor stairway leading to my room had a broken step that was downright unsafe in my opinion. I also experienced bedbug bites -- I am quite sure that's what they were, having had a home invasion of the critters some years ago. I would recommend that the hotel management do a thorough search-and-destroy for them.
Stayed 1 night in Oct 2023
Response from Xao Red Roof Management RediResponse Specialist on Oct 22, 2023
Thank you for sharing your feedback with us, Roderick. The team at the Red Roof Inn Weedsport was pleased to know that you were fond of our convenience to the interstate and our fairly quiet location. However, you made mention of a broken step and the possible pests. Any issue related to pest alerts is quickly addressed through the Pest Control company that we work with, as is standard in the industry. In an effort to rectify these in a timely manner, I have shared your comments with the property.Thanks to your feedback, Red Roof can work towards making the necessary changes. It would be our pleasure to provide you with better stays going forward.Very truly yours,XaoRed Roof ManagementRediResponse Specialist

10/10 Excellent

robert

Travelled with partner
Couldn’t beat the value. Very well maintained.
Stayed 1 night in Oct 2023
Response from Abigail Red Roof Management RediResponse Speciali on Oct 21, 2023
Hello Robert,Thank you for taking the time to tell us about your stay at the Red Roof Inn Weedsport. We do appreciate your comments. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Abigail Red Roof ManagementRediResponse Specialist

10/10 Excellent

Shannon

Stayed 1 night in Oct 2023
Response from tim on Nov 25, 2023
thank you

10/10 Excellent

Alix

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Will be staying again.
Stayed 3 nights in Oct 2023
Response from Xao Red Roof Management RediResponse Specialist on Oct 17, 2023
Thank you for sharing your 5-star rating with us, Alix. Our staff at the Red Roof Inn Weedsport was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future. Appreciatively,XaoRed Roof ManagementRediResponse Specialist

10/10 Excellent

??

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to highway
Stayed 1 night in Oct 2023
Response from Xao Red Roof Management RediResponse Specialist on Oct 14, 2023
Hi Valued Guest,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn Weedsport with us. It was so rewarding to see that we earned your 5/5 score with our close proximity to the highway. Red Roof strives to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us.Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,XaoRed Roof ManagementRediResponse Specialist

6/10 Okay

Carlyn

Stayed 1 night in Oct 2023
Response from Linton Red Roof Management RediResponse Specialist on Oct 11, 2023
Hello Carlyn, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN WEEDSPORT and I are disappointed to see your 6/10 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Our team at Red Roof hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,LintonRed Roof Management RediResponse Specialist

10/10 Excellent

Randy, Waukesha

Stayed 1 night in Oct 2023
Response from Xao Red Roof Management RediResponse Specialist on Nov 1, 2023
Thank you for sharing your 5/5 rating with us, Randy. Our staff at the Red Roof Inn Weedsport was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future. Appreciatively,XaoRed Roof ManagementRediResponse Specialist

8/10 Good

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and helpful, rooms were clean.
Stayed 1 night in Oct 2023
Response from Devorine Red Roof Management on Oct 12, 2023
Dear Sherry,Thank you for your response. It's absolutely great to hear that our staff was friendly and our rooms were clean. Red Roof's goal is to provide a clean and positive stay for all our guests and we're proud to have achieved that with your visit. Feedback from our Red Roof guests are always welcome as we strive to continuously improve the quality of our services.Thank you for choosing Red Roof Inn Weedsport. We hope we have the opportunity to see you again in the future. Sincerely,Devorine Red Roof ManagementRediResponse Specialist

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place
Nice hotel and nice small town to visit
Stayed 1 night in Sep 2023
Response from Tianna RediResponse Specialist on Oct 2, 2023
Hello William, Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn Weedsport. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that you were pleased with the convenience of our location. Red Roof's goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.We hope to continue to provide great experiences for you. We value you as a our guest and appreciate your business. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Far beyond expectation - very comfortable bed - clean and tidy and very well presented!
Stayed 1 night in Sep 2023
Response from Tianna RediResponse Specialist on Sep 20, 2023
Hello Daniel,Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn Weedsport. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that you were satisfied with the spotlessness of your room. I am glad that you had a extremely pleasant stay, prompting your 5/5 score. Red Roof's goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.We value you as a our guest and appreciate your business. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,TiannaRed Roof Management RediResponse Specialist

10/10 Excellent

Stephen

Travelled with group
Liked: Amenities
Easy access, plenty of parking, clean room
Stayed 1 night in Sep 2023
Response from Kerry-Lee, RediResponse Specialist on Sep 17, 2023
Dear Stephen, It is so wonderful to see that we at the RED ROOF INN WEEDSPORT were able to provide you with a superior level of service and accommodations. We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our easy accessibility, clean room and available parking. At Red Roof, our primary goal is to provide a clean and comfortable stay for all our guests and we are proud to have achieved that with your visit. We greatly appreciate the time you’ve taken to rate our hotel and we look forward to your next visit. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Red Roof Inn in Weedsport was very nice! I chose this location due to the price and reviews on line. In that respect it did not disappoint! Everything was very clean, and the manager (I assume it was him) was very friendly and helpful. The only reason I did not rate it as excellent was due to a few nit-picky things. No teabags with the coffee pot, and only 1 small purse size package of kleenex in the bathroom. They ran out quickly. No fresh fruit is provided at the free breakfast, and as someone who is trying to curb my sugar intake, the offerings were loaded with carbs. Having said that, I would not hesitate to stay there again, if I needed to stay in that area.
Stayed 2 nights in Sep 2023
Response from Linton Rediresponse Specialist on Sep 5, 2023
Dear Linda,Thank you for telling us about your recent visit at the Red Roof Inn Weedsport. I was happy to read that our friendly staff and clean facility met your needs. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LintonRediresponse Specialist

6/10 Okay

Babette

Travelled with family
Disliked: Property conditions & facilities
The room was quite clean. The walkways and stairs needed to be updated and cleaned.
Stayed 1 night in Aug 2023
Response from Carla Red Roof Management on Sep 4, 2023
Dear Babette,Thank you for taking the time to tell us about your experience at the Red Roof Inn Weedsport. I am glad to read that you were pleased with the cleanliness of the room. However, it seemed your stay fell short of your expectation due to the situation you described regarding the lack of cleanliness on the walk way and that the stairs needed to be updated. We continually work to improve our hotel, so I really appreciate you providing us with your feedback.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist

6/10 Okay

Shana

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice redone room. Very clean and updated.
Stayed 1 night in Aug 2023
Response from Xao RediResponse Specialist on Aug 29, 2023
Hello Shana,Thank you for sharing your feedback with us. The team at the Red Roof Inn Weedsport appreciated your 3/5 score. We were also pleased to read that our nice and redone rooms, along with our cleanliness and updates done.Guest feedback, like yours, aids in our growth, so we would like to extend our thanks for your feedback. It would be our pleasure to host you again in the future. Regards,XaoRediResponse Specialist

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its in a great place for route I90 2 minutes away. Close to a mini mart for anything you need. Arbys across the road !!
Stayed 1 night in Aug 2023
Response from Xao RediResponse Specialist on Aug 29, 2023
Hi Sarah,Thank you for sharing with us. The staff at the Red Roof Inn Weedsport was pleased to read that our close proximity to the mini mart and an Arby's. We were also happy to know that we earned your 4/5 score.Thanks once again for sharing. We would love to host you under our roof again.With gratitude,XaoRediResponse Specialist

10/10 Excellent

Phyllis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel has recently been remodeled. It's convenient, and the staff very helpful and friendly.
Stayed 1 night in Aug 2023
Response from Oniel Rediresponse Specialist on Aug 28, 2023
Hi Phyllis,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Weedsport. It is so rewarding to read that you had a great encounter with us and we truly appreciate your kind remarks about our hotel and helpful/friendly staff. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,OnielRediresponse Specialist

6/10 Okay

Gary

Liked: Staff & service, property conditions & facilities
Comfortable bed spacious room. Small bathroom and air conditioner made rattling noise when compression started. Continuously running fan was good white noise which I like at night.
Stayed 1 night in Aug 2023
Response from Oniel Rediresponse Specialist on Aug 28, 2023
Hi Gary,Thank you for taking the time to write a review of your stay at the Red Roof Inn Weedsport. I'm glad you found our beds to be comfortable and room spacious, however, our apologies for any inconvenience caused by the air conditioner. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,OnielRediresponse Specialist

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to our event, clean & nice free breakfast
Stayed 1 night in Aug 2023
Response from Oniel Rediresponse Specialist on Aug 28, 2023
Hi Julie,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Weedsport. It is so rewarding to read that you had a great encounter with us and we are really glad our hotel's location was convenient to your travels and cleanliness/breakfast was adequate. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,OnielRediresponse Specialist

8/10 Good

Steven, Hillsborough

Stayed 1 night in Aug 2023
Response from Tianna RediResponse Specialist on Sep 17, 2023
Hello Steven,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Weedsport and I appreciate your 4/5 score following your stay. It would be a pleasure to hear about what took place throughout your stay and how we can improve on our service, so please consider adding comments to your survey in the future. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.We can’t wait to see you under our roof soon, where we can continue to offer you a clean, comfortable and a 5-star experience at an affordable price!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

6/10 Okay

Amy

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023
Response from Devorine RediResponse Specialist on Aug 27, 2023
Thank you for taking a moment to complete our survey, Amy. The staff at the Red Roof Inn Weedsport and I appreciate your 3/5 score following your stay. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine RediResponse Specialist

6/10 Okay

Joshua

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023
Response from Dannielle Rediresponse Specialist on Aug 26, 2023
Hello Joshua, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN WEEDSPORT and I welcome your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management

10/10 Excellent

John G

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the Empire trail for cyclists. Staff very friendly and helpful. A couple of stairs need repair.
Stayed 1 night in Aug 2023
Response from Sharma RediResponse Specialist on Aug 25, 2023
Dear John,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN WEEDSPORT. I am happy to hear that you found our hotel to be convenient to the Empire trail for cyclists, and our staff to be very friendly and helpful. However, I am sorry the upkeep of the stairs was not being up to your standards.Thank you again for your review. I do hope that you will return to our hotel, or any of our other brand locations in the future.Sincerely,Sharma Red Roof Management RediResponse Specialist