BBQ/picnic area

Reviews of Days Inn & Suites by Wyndham Mineral Wells

2.5 out of 5
Days Inn & Suites by Wyndham Mineral Wells
107 Washington Road, Mineral Wells, TX

Reviews

9.0

Wonderful

Rating 10 - Excellent. 620 out of 974 reviews" "
Rating 8 - Good. 263 out of 974 reviews" "
Rating 6 - Okay. 56 out of 974 reviews" "
Rating 4 - Poor. 22 out of 974 reviews" "
Rating 2 - Terrible. 13 out of 974 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Travelled with partner
Check in was easy. Room and bed was good. Breakfast bar was pitiful! Dry bread , corn flakes, and weak coffee!
Stayed 1 night in Mar 2024

8/10 Good

Stephanie

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
I would recommend the staff to clean the facility. The hallway dirty and never saw anyone trying to clean the hotel
Stayed 3 nights in Feb 2024
Response from Mitch on Mar 4, 2024
Dear Guest,We keep the facility clean and if you saw in between when we have the most amount of traffic during the morning time we focus more on breakfast and then we clean it as soon as the traffic moves. Unfortunately we can’t clean when guest are moving but we keep our facility clean. That’s what we pride ourself and know for which is cleanliness.

10/10 Excellent

Gilles, Debden

Liked: Cleanliness, staff & service
Clean
Stayed 1 night in Feb 2024

2/10 Terrible

Heather N

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked but was told no reservation after charged
Stayed 1 night in Feb 2024
Response from Mitch on Feb 29, 2024
Hello Dear Guest, Your reservation was here for checking in on 02/23/24 for 1 night. You came in with your Jackie to check in around midnight. Now Jackie’s reservation was cancelled as we reached out to her 2 times because her credit card didn’t go through and we were sold out. Now you arrived with your friend in same car and since you came with her, you left with her. Now to everyone how I found this out was that Expedia calls 15 minutes later and wanting me to cancel reservation without any charge and I told them we can’t do that because it’s way past cancellation policy and the guest would be charged so please please do not mislead our guest by posting reviews like this when we are at no fault.

8/10 Good

denny, San Antonio

Liked: Cleanliness, staff & service
Best in the area.
Stayed 2 nights in Feb 2024

10/10 Excellent

Kimberly

Stayed 1 night in Feb 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable
Stayed 1 night in Feb 2024

6/10 Okay

Joan

Travelled with family
The location was good for easy access to the fossil park, the reason for our trip and a variety of eating establishments. The breakfast choices we VERY limited and no protein was offered; only hot item was waffles which you made yourself. No one was ever at the front desk, you had to ring a bell and wait for a desk clerk to arrive, not enough towels for 2 adults to shower, clump of hair on bathroom floor.
Stayed 1 night in Jan 2024

8/10 Good

Todd

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024

10/10 Excellent

Rachel, Corpus Christi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mitch is a great manager & I always stay here when I have work in the area. This time it was just for a night & everything was perfect. No complaints & will stay again.
Stayed 1 night in Jan 2024

6/10 Okay

Stan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After multiple stays at this property, the last stay was a less than pleasant with previous stays. There was no longer a coffee maker in room, & the heater was not providing warm airflow. At 90 degrees the air was blowing cool. With external temps dropping down to teens, warmer air was needed.
Stayed 1 night in Jan 2024

4/10 Poor

Susan

Stayed 2 nights in Jan 2024

4/10 Poor

Susie

Travelled with partner
Disliked: Amenities
The quality of the sheets & towels were terrible. You could almost see through them. The breakfast was very poor & minimal for a cold breakfast We liked the fact that it was easy to park… I guess there wasn’t many guess & now I know why.
Stayed 2 nights in Dec 2023
Response from Mitch on Jan 9, 2024
Dear Guest, we apologize you didn’t have the quality stay that we thrive to. Please give us a chance in future and we will make it right. We appreciate your review which will help us improve our service.

10/10 Excellent

Stan

Stayed 1 night in Jan 2024

2/10 Terrible

Timothy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Angela

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Quietness, Beds, Outdoor lighting, Hot water Coffee could be better.
Stayed 2 nights in Dec 2023

10/10 Excellent

Stan

Stayed 2 nights in Dec 2023

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Linda

Stayed 1 night in Dec 2023

10/10 Excellent

Wayne

Stayed 2 nights in Dec 2023

8/10 Good

Campbell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, and the rooms were nice. The only problem , was the ice machines were broken. The staff did provide ice in bags.
Stayed 2 nights in Dec 2023

10/10 Excellent

Tim

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Dec 2023

8/10 Good

JoAnn, Chesterfield

Stayed 2 nights in Dec 2023

8/10 Good

Manfred

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Everything was good. Basic breakfast (Waffle, Toast, Yogurt, Fruit). Parking was a little slim at times. Beds were comfy and rooms were okay. Nice staff.
Stayed 2 nights in Dec 2023

10/10 Excellent

Stan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy our stays at Days Inn in Mineral Wells, TX. The check-in staff recognizes us and ask about our activities. Very welcoming!!
Stayed 2 nights in Dec 2023

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms and great atmostphere.
Stayed 2 nights in Dec 2023

8/10 Good

Antonio

Liked: Cleanliness, staff & service
A. Soliz
Very clean and helpful staff. I’d recommend fix the heating to be synchronized to thermostat settings. The heat was on all night and never stoop when it reached desired temp.
Stayed 1 night in Nov 2023

6/10 Okay

Barbara

Need repair on the rooms and really good cleaning.
Stayed 2 nights in Nov 2023

10/10 Excellent

Cecilia

Stayed 2 nights in Nov 2023

10/10 Excellent

Vincent

Stayed 3 nights in Nov 2023

2/10 Terrible

Lori

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty and multiple areas and items were broken. The manager on duty was very short and brusque. He had very loud music playing that made the furniture in my room vibrate. The room would not cool, despite the cold temps outside. The ancient clock radio was broken and made a loud static noise the entire night.
Stayed 2 nights in Nov 2023
Response from Mitch on Nov 15, 2023
Hello Dear Guest, I am sorry you had t different experience compare to all other other guests as per our other reviews. You were in room 212, you checked in at 9pm,; you reservation was for 2 nights. Your credit card didn’t go through for 2nd night and we were courteous enough to have you pay for that 2nd night next day on our sold out weekend. Plus you stayed for 2 nights and had nothing to say during your entire stay and even during check out that proves you were satisfied with your stay. Plus how come do you assume the manager was making noise? How do you know where the noise was coming from?! The noise was coming from another room which had a loud tv and as soon as you called we fixed that issue. I think I have proved my point that we were courteous and respectable. PLEASE STOP thrashing business without improper knowledge and if something isn’t right speak up in that moment so we can fix that issue while you are here. Our goal for everyone is to make sure they have clean and pleasant stay. I hope you have an amazing day!

10/10 Excellent

Stan

Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Stan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Nov 2023

6/10 Okay

Cinda

Stayed 2 nights in Nov 2023

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Melvin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Irene

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Margie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
Stayed 1 night in Oct 2023

10/10 Excellent

Regina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Susan

Liked: Cleanliness
Stayed 3 nights in Oct 2023

8/10 Good

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was quiet and the amenities were as described. The beds were comfy, everything was clean. Breakfast was adequate. The fitness room was nice, but it was uncomfortably warm (I asked about turning down the thermostat but got no response). I would stay here again.
Stayed 1 night in Oct 2023

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Danette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Virginia, Bryan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very nice. The room was very clean and comfortable.
Stayed 5 nights in Sep 2023

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handicapped room
The absolute only thing I would change is to add a seat in the handicapped shower. It's not a roll-in shower, so a pull-down seat would be truly for a handicapped person. Otherwise it couldn't get any better.
Stayed 1 night in Sep 2023

10/10 Excellent

Stacey

Travelled with family
It was a great stay - we (family) utility the lobby/breakfast area for visiting. Staff was very friendly.
Stayed 2 nights in Sep 2023

4/10 Poor

Alfred

Liked: Staff & service
Disliked: Property conditions & facilities
We had a very strong sewer smell coming from the bathroom in our room. The owner did move us to another room and it was fine but by the end of our stay there, you could smell it throughout the hotel.
Stayed 2 nights in Sep 2023
Response from Mitch on Oct 18, 2023
Dear Guest,You stayed for 2 nights and we changed your room after you letting us know about the issue. When we went to fix the issue, we remove the toilet and found feminine hygiene product which was clogging the toilet and we fixed that issue and the room never smelled and neither the hotel, we didn’t want to come and let you know of that issue and maybe you are the one who caused it. But stop lying that the whole hotel smelled like that because if it would have then there would have been more negative reviews like yours since we were fully committed those days. We ask you to stop lying and think before you start tarnishing a business reputation.