Note fondée sur 482 évaluations vérifiées
3,3 Propreté de la chambre
3,6 Service et personnel
3,8 Confort de la chambre
3,1 État de l’hôtel
Avis Expedia vérifiés
par un voyageur vérifié de Ft Sumner
Publié le 7 mai 2024
The property seems in need of some massive maintenance attention.
There were a few mosquitoes in my room. Fortunately, I had an essential oil diffuser & some EOs to ward them off.
Commentaires de Gestion de l’hôtel
15 mai 2024 par Nancy Y., Gestion de l’hôtel
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
par un voyageur vérifié
Publié le 30 avr. 2024
Other then trash all over parking lots it was in good keeping room where nicely clean
Commentaires de Gestion de l’hôtel
7 mai 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Jeffery, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6
par un voyageur vérifié
Publié le 22 avr. 2024
The photos online are cooperate photos(staff told me). My room was not only hazardous but very dirty. They attempted to move me to another room just to see they were even worse...i did not stay the night and idt anyone should for that matter.
Commentaires de Gestion de l’hôtel
1 mai 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Dezamnesh, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6
par un voyageur vérifié
Publié le 21 avr. 2024
Having one employee do everything isn’t very professional. Granted she was doing everything for everyone as quickly as she could and with a smile on her face. Every time we left our room it took 20 minutes to get back in. The door lock wasn’t working. The lady from the desk had to help us a lot. She was amazing. Honestly we had to use our towels to soak up the leaks from the window that were running allover the floor everywhere. The shower had massive amounts of long black hair allover everything. Even on our linens. And our fridge leaked as well so woke up to water running out across to the bed.
Commentaires de Gestion de l’hôtel
1 mai 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Valerie, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty.In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon.Natalie #Team6
par un voyageur vérifié
Publié le 18 avr. 2024
When walking into the motel there was a couch in the lobby that should have been taken to the dump. The elevator was dirty. When entering our room the couch in it was in the same condition as the couch in the lobby. I went to call the desk for a wake-up call and the phone was unplugged. Had to pull out the nightstand and it was absolutely filthy behind it. No Kleenex provided. There was tar on the floor in the lobby. The vanity for the sink was so tall we could hardly bend far enough to brush our teeth. I would have left but would have lost my money to do so. The beds were hard and tall. We are of average heighth! Would not stay there again.
Commentaires de Gestion de l’hôtel
1 mai 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Tammy, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves.It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Natalie #Team6
par un voyageur vérifié
Publié le 17 avr. 2024
No issues. I did forget to tell them about a broken window in my room, (Was there pre-arrival)
Commentaires de Gestion de l’hôtel
24 avr. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Ron,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6
par un voyageur vérifié
Publié le 15 avr. 2024
Absolutely horrible. Not clean at all
Commentaires de Gestion de l’hôtel
24 avr. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Curtis,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6
par un voyageur vérifié
Publié le 13 avr. 2024
Great value!
Commentaires de Gestion de l’hôtel
24 avr. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Brent,Thank you for the excellent rating!! Maz K.#Team6
par un voyageur vérifié
Publié le 21 mars 2024
OK for the price. Stairways need deep cleaning. Room was clean.
Commentaires de Gestion de l’hôtel
3 avr. 2024 par Nancy Y., Gestion de l’hôtel
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6
par un voyageur vérifié
Publié le 15 mars 2024
