Standard Queen Room
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Reviews of Executive Inn and Suites Waxahachie

2 out of 5
Executive Inn and Suites Waxahachie
803 South Interstate 35 East, Waxahachie, TX

Reviews

5.2
Rating 10 - Excellent. 36 out of 307 reviews" "
Rating 8 - Good. 51 out of 307 reviews" "
Rating 6 - Okay. 64 out of 307 reviews" "
Rating 4 - Poor. 46 out of 307 reviews" "
Rating 2 - Terrible. 110 out of 307 reviews" "

5.2/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

4.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Nick

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing to like about this property. There was no natural ventilation and mould was present throughout especially in the bathroom and around the windows which did not open. The toilet was blocked every time it was flushed with the water rising to the brim - disgusting Avoid this property like the plague. We were stuck with it simply because everything else was sold for the eclipse. Totally overcharged and we will be demanding a refund
Stayed 1 night in Apr 2024

6/10 Okay

Shay

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It was a little better than motel 6
Stayed 1 night in Apr 2024

2/10 Terrible

Charles

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a huge joke and nasty . Huge waste of money. I have pictures of the nastiness. Needs to be shut down.

8/10 Good

William

Business traveller
Liked: Cleanliness, staff & service
To go out to eat, it’s a drive
Stayed 1 night in Apr 2024

2/10 Terrible

kara

Stayed 6 nights in Mar 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay just wish they had weekly rates
Stayed 2 nights in Mar 2024

4/10 Poor

Katherine

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I have no doubt that this was once an excellent hotel. Unfortunately, those days are long gone. The hotel is in a terrible state of disrepair, and an unpleasant odor permeates the room. I had to wash all of my clothes (even those I did not wear) to remove the stench. NOT recommended.
Stayed 2 nights in Mar 2024

2/10 Terrible

MICHAEL

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
room was disaster not clean , bed was dirty , negativ 10 for this motel
Stayed 1 night in Jan 2024

10/10 Excellent

Angela, Waxahachie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Rashawn

Liked: Staff & service
It was an ok stay
It was an ok stay I wasn’t to happy about the price for the room when the room had holes in the wall and I could hear shouting outside
Stayed 1 night in Jan 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that I had privacy
Stayed 6 nights in Dec 2023

10/10 Excellent

Angela, Waxahachie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I never have a problem when I stay there they are always very nice and my son actually enjoyed our stay also
Stayed 1 night in Dec 2023

6/10 Okay

Courtney

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I found this property to be surprisingly clean and the staff was so kind and helpful. However it isn’t in the best condition. You are getting what you are paying for and I expected what I got.
Stayed 6 nights in Dec 2023

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Keeton

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great overall.
Stayed 1 night in Dec 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel gets a bad rap! It was clean, quiet and well maintained. No bed bugs, clean sheets and room convenient parking and good internet. Will definitely stay here again!
Stayed 1 night in Nov 2023

4/10 Poor

Bryan

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stay Away
Room was dirty lock broken furnishings were old and in disrepair. Room smelled musty. No coffee pot or coffee no hair dryer. I would not have stayed if my wife or any other family members were with me. I was extremely tired when I arrived and still had a hard time getting to sleep because of the noise outside my room i ended up leaving after getting a few hours rest. i would not recommend this hotel to anyone.
Stayed 1 night in Nov 2023

6/10 Okay

JEFFERY

Liked: Staff & service

2/10 Terrible

Alicia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I couldn't stay at this place. It's like a dirty, smelly truck stop. Residents standing all around on steps and balcony drinking beer. I didn't feel safe.
Stayed 1 night in Oct 2023

2/10 Terrible

Lecrecia

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
They charge you two much for two nights and dont get the best rooms the bed is uncomfortable they give you two flat Pillows no tub not even a coffee pot And very mean to Customers the stay was horrible if you going to stay only one night thats it and go home
Stayed 2 nights in Sep 2023

2/10 Terrible

Grant

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The room could not receive any type a phone signal, and that was after I had dragged all my personal items up some dirty stairs, and back down to get a room where the a/c actually worked.
Stayed 1 night in Aug 2023

8/10 Good

sheila

Liked: Staff & service, property conditions & facilities
staff was nice rooms clean no noise
Stayed 1 night in Jul 2023
Response from FD manager on Jul 23, 2023
We sincerely thank you for taking time to provide feedback and we truly appreciate you staying with us.

8/10 Good

Greg

Liked: Staff & service
It’s ok. Not close to anything but a freeway
Stayed 1 night in Jun 2023
Response from FD manager on Jun 22, 2023
Thank you taking time to provide feedback. We truly appreciate you for choosing us for your lodging needs.

4/10 Poor

Daniel

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cheap hotel around many places to go. That being said there was mold on the ceiling, a strong off putting odor, and cockroaches in/on our microwave that was sitting on the fridge. Couldn’t stay another night and wouldn’t really recommend unless you NEED a place to stay. I prepaid for 3 nights and left after the first one. They were kind enough to give me a refund for the last 2 days that I didn’t stay for though. 4/10.
Stayed 3 nights in Jun 2023
Response from FD manager on Jun 18, 2023
We apologize for not making your stay enjoyable and we will make sure to fix all the issues you pointed out.We truly appreciate you for staying with us.

2/10 Terrible

Heaven

Disliked: Cleanliness, staff & service, property conditions & facilities
There were used blood test strips under the mattress. It was dirty and fithy. Have pictures
Stayed 1 night in May 2023
Response from FD manager on Jun 15, 2023
We sincerely apologize for the housekeeping issue, and not making your stay enjoyable.we will make sure to take care of cleanliness of the room for future guests.We truly appreciate you staying with su.

8/10 Good

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and i like that is was roomy i would stay there again
Stayed 1 night in May 2023
Response from FD manager on May 27, 2023
Thank you for your feedback and we are glad you liked your stay. We truly appreciate you staying with us.

4/10 Poor

Krystel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from FD manager on May 27, 2023
We truly appreciate you staying with us and looking forward to serve you again.Thank you for taking out time to provide your feedback.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
I was horrified by the reviews of this place and was expecting to have to barricade the door and sleep on my camping gear. I was relieved upon entering, it is not a 5 or even 3 star hotel by any means but in contrary to the other reviews I had a security lock on my door no bad smells and it was clean. The worsts part of my stay was for some reason my Verizon phone service was extremally poor in the room and the hotel wifi did not seem to help.
Stayed 1 night in May 2023
Response from FD manager on May 27, 2023
We sincerely thank you for taking out time and provide feedback in regards to your stay on Executive Inn & Suites, Waxahachie. We also want to thank you for choosing us over others and truly appreciate you staying with us. We apologize for poor wi-fi connection, we promise to work on that to make it better.

10/10 Excellent

Theresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything about it
Stayed 1 night in Apr 2023
Response from FD Manager on May 27, 2023
We truly appreciate you staying with us and looking forward to see you again. Thank you for your valued feedback.

6/10 Okay

Seth

Liked: Cleanliness, staff & service
Definitely was what i was expecting for the price. We had a lamp which didnt really want to work. I realized as we were getting ready to leave that a lightbulb was missing. Most things were plugged into extension cords; lights, fridge, and tv. The bedside table light worked but outlet on it for phones was loose and had issues charging if you werent careful. There were some stains on the ceiling but was able to ignore them. I didnt see a trashcan in the room at all but instead there was some under the stairways outside. The only other issue we had was out od their control due to weather knocking power out for most of the first night. Overall it was a good place to crash after a long busy day.
Stayed 2 nights in May 2023
Response from FD manager on May 27, 2023
We want to thank you for pointing out some issues in the room and we will make sure those issues will be taken care of so the future guests stay comfortable. Thank you for your time to review us.

2/10 Terrible

Thomas

Disliked: Cleanliness, property conditions & facilities, room comfort
Never again.
I'm not sure how old the pictures are, but they did not reflect the room I stayed in. It appears the owners have started to update the rooms, but unfortunately it is like putting lipstick on a pig. Besides being uncomfortable the bed was so low that if felt like I was sleeping on the floor. I was told during check in there was a Renaissance Fair in town so it was no surprise that my room smelled like marijuana. So much so that I woke up with a splitting head ache. Besides having doors that open to the outside the security latch was broken (see picture). I booked this at the last minute because I realized I wouldn't be able to make the drive I intended. Next time I'll just sleep in my car.
Stayed 1 night in Apr 2023
Response from FD manager on May 27, 2023
We sincerely apologize for not making your stay comfortable and enjoyable. We promise to resolve all the issues and making it better.

6/10 Okay

Randall

Travelled with family
Liked: Cleanliness, staff & service
Room was clean. The A/C unit was very loud when the compressor was running. There was no window to view the parking lot. You can’t keep an eye on your vehicle without opening the door.
Stayed 1 night in Mar 2023

2/10 Terrible

Marco

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I canceled the reservation on site.The lights didn’t work,blankets were dirty,the floor had a hole on it,the odor was extremely bad and uncomfortable.The person at the front desk had a horrible attitude.
Stayed 1 night in Mar 2023

2/10 Terrible

William

Disliked: Cleanliness, amenities, property conditions & facilities
Fithy!
Stayed 1 night in Feb 2023

10/10 Excellent

David

Liked: Staff & service, amenities, property conditions & facilities
Guy at the front desk was really nice.
Stayed 1 night in Feb 2023

10/10 Excellent

Coby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

8/10 Good

Danny

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Dominique

Stayed 1 night in Nov 2022

8/10 Good

Sarah

Travelled with partner
Liked: Staff & service
Quiet and comfortable besides housekeeping entering room prior to check out time. No coffee or breakfast of any kind.
Stayed 4 nights in Nov 2022

6/10 Okay

Tracy

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
The lobby was full of remodeling supplies and had a horrible odor. We did call a day in advance to ask about early check in , was told to check the next day but that if we couldn’t check in early not to worry if we weren’t able to check in until very late (after midnight) We stopped at the hotel the day of our reservation and asked about early check in, wasn’t possible and again were told time of check in wouldn’t matter. At about 6 pm I received a call asking if we were still going to be there . I was lucky to be able to answer the call and I believe had I not answered they would have rented our rooms out. Rooms were slightly musty smelling , sheets were stained and had holes in them. Bedspread had been “signed” by several prior guests and the pillows were basically useless.
Stayed 1 night in Oct 2022

8/10 Good

Tracy

Travelled with partner
Liked: Cleanliness, staff & service
The rooms overall were okay. Mattress was uncomfortable . Sheets were old and stained , bedspread had peoples names written on it . We almost cancelled our reservations though after stopping to see about early check in, the lobby was stacked with remodeling supplies and smelled horrible.
Stayed 1 night in Oct 2022

10/10 Excellent

Jovanni

Stayed 1 night in Oct 2022

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Don't Stay Here
It was a dive. Furniture was falling apart. Front door looked like someone tried to break in. Floor, walls, and mirror was dirty. Curtain was falling off window. Toilet was gross and seat wasn't connected to bowl. Ceiling in bathroom was coming off. Saw a few bugs. No radio alarm clock to wake up by.
Stayed 2 nights in Sep 2022

2/10 Terrible

Steven

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty place
I called property they said no pets, I got the there were pets everywhere, room smelled bad pets and cigarette smell. Trash piled and spilling out everywhere - we left after one day even though we paid for 2 day.
Stayed 2 nights in Aug 2022

2/10 Terrible

Tina

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nope Nope Nope
This was easily one of the worst hotels I have ever attempted to stay in. The front desk lady was very nice and reduce my reservation from tonight’s to one. But when I went to my room, there was vagrants it’s out in the parking lot, odd smells of drugs and I was very scared as a single woman by myself. I went into my room, turn the light on and there was no lights. Then I went to lock the door and there was no lock besides the little handlock on the door. There was no chair to put up against the door. It was just an awful place for anybody to have to stay much less a single woman
Stayed 2 nights in Aug 2022

6/10 Okay

Teofila

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Todo muy bien.. lo único él olor del cuarto uele mal si, sé pudieran ASER algo al respecto estaría muy bien,
Stayed 1 night in Jul 2022

8/10 Good

PETER, BIXBY

Liked: Staff & service
/
Stayed 1 night in Jul 2022

6/10 Okay

Craig

Disliked: Amenities, property conditions & facilities
bathroom the toilet was too close to wall and the toilet paper holder was broken as well as the towel holder
Stayed 2 nights in Jun 2022

4/10 Poor

Kirk

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Based on the price, I wasn't expecting much. We just needed a quick place to sleep and shower. When we first walked in, we were immediately greeted with a strong odor that was a mix between a weird deodorizer and a typical "old" smell. The bathroom sink was clogged and wouldn't drain. The door appeared to lock, but did not seem very secure.
Stayed 1 night in Jun 2022

4/10 Poor

Regina, Fresno

Travelled with partner
Disliked: Staff & service, amenities
Liked the large room. Did not like staff out of office on arrival...no one came for an hour. Toilet not flushing..staff could not come out..we had to get plunger to work on it. Bugs some alive some dead in room. Stains on sheets.
Stayed 3 nights in Jun 2022