All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Very comfortable bed, pillows, tv remote easy to use and “clean,” fan in bathroom, shower with hot water and walk soap-shampoo-conditioner. Everything freshly updated and practical and very comfortable.
Patricia
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 15, 2024
Dear Patricia,Thank you for your great feedback. We're delighted to hear that you enjoyed your stay and found our accommodations to be comfortable and convenient! Providing a relaxing environment with modern amenities is important to us, and we're thrilled that you found our beds, pillows, and bathroom amenities to your liking. We hope to welcome you back for another comfortable stay in the future!Sincerely,Hotel Manager
8/10 Good
John
Travelled with family
Apr 11, 2024
As expected
John
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 11, 2024
Dear John,Thank you for your glowing feedback. We're delighted to hear that your stay met your expectations! Providing a comfortable and enjoyable experience for our guests is always our goal. We look forward to welcoming you back again soon!Sincerely, Hotel Manager
6/10 Okay
Melissa, Ontonagon
Travelled with partner
Apr 7, 2024
Liked: Cleanliness, staff & service
The hotel is economical and conveniently located. A basic breakfast is provided. An average on the road hotel. The walls/doors are not sound proof - could hear the TV next door all night. The water to the toilet also ran consistently- finally shut it off for quiet.
Melissa
Stayed 3 nights in Apr 2024
Response from Hotel Manager on Apr 8, 2024
Dear Melissa,Thank you for your kind feedback. We're pleased to hear that you found our hotel to be economical and conveniently located. However, we apologize for the noise disturbances from neighboring rooms and the issue with the water in the toilet. Your comments regarding soundproofing and maintenance will be addressed with our team to ensure improvements are made. We appreciate your understanding and hope to have the opportunity to provide you with a more comfortable stay in the future.Sincerely, Hotel Manager
Price was reasonable and clean. The staff were pleasant, especially the new guy(17 yr old) and the young lady that was helping him. Handy location, as we made several trips to the Aspirus Hospital.
Randy
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 27, 2024
Dear Randy, Thank you for your positive feedback. We're delighted to hear that you found our hotel to be reasonably priced, clean, and conveniently located for your trips to Aspirus Hospital. It's wonderful to know that our staff, including our new team members, provided pleasant service during your stay. We'll be sure to pass along your kind words to them. We hope to welcome you back for another great stay in the future!Sincerely, Hotel Manager
6/10 Okay
Karen
Travelled with family
Mar 24, 2024
At one time no hot water at all. Took a shower and ran out of hot water . For the price I paid I would think there would be hot water all the time .
Karen
Stayed 2 nights in Mar 2024
Response from Hotel Manager on Mar 25, 2024
Dear Karen,We apologize for the inconvenience you experienced with the hot water during your stay. Providing a comfortable and reliable experience is our priority, and we regret that we fell short of your expectations in this regard. We'll investigate the issue promptly to ensure it doesn't happen again in the future. We hope to have the opportunity to provide you with a better experience on your next visit.Sincerely, Hotel Manager
The manager did a great job accommodating our stay
Briget
Stayed 2 nights in Jan 2024
Response from Hotel Manager on Mar 23, 2024
Dear Briget,Thank you for your nice comment. It has been a great pleasure having you as our valued guest. We are immensely grateful for your appreciation. We are delighted to read that you enjoyed the friendly service delivery extended to you by the team. We look forward to the pleasure of serving you during future stays with us.Sincerely, Hotel Manager
6/10 Okay
Jennifer
Business traveller
Mar 19, 2024
Liked: Cleanliness, staff & service, amenities
Bathroom sink did not drain and shower dripped all night which was frustrating.
Jennifer
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 19, 2024
Dear Jennifer,Thank you for your kind feedback. We're truly sorry to hear about the issues you encountered with the bathroom sink and shower during your stay. It's unacceptable that you experienced drainage problems and noise disruptions from the shower, and we apologize for the frustration this caused. Your feedback is invaluable, and we're taking immediate steps to address these maintenance issues to ensure a more comfortable experience for our guests in the future. Sincerely, Hotel Manager
8/10 Good
Louise
Mar 17, 2024
Liked: Cleanliness, staff & service
Overall cleanliness was excellent but heating unit vent in our room was partially covered with a build up of dust. Also refrigerator in room was noisy so we turned it off.
Louise
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 18, 2024
Dear Louise,Thank you for your kind feedback. We're pleased to hear that you found the overall cleanliness of our hotel to be excellent. However, we apologize for the issues you encountered with the heating unit vent and the noisy refrigerator in your room. We'll address these issues promptly to ensure a more comfortable stay for our guests in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved experience soon.Sincerely, Hotel Manager
Nice staff and clean hotel. The check in process is very long. How many things do I need to initial? It created a long wait to check in.
Cassie
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 18, 2024
Dear Cassie,Thank you for your kind feedback. We're delighted to hear that you found our staff friendly and our hotel clean. However, we apologize for the inconvenience and delay you experienced during the check-in process. Your feedback is valuable, and we'll review our procedures to streamline the process and minimize wait times for our guests. We hope to welcome you back for a smoother and more efficient experience in the future.Sincerely, Hotel Manager
6/10 Okay
travis
Mar 12, 2024
Disliked: Amenities
It was fair
travis
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 13, 2024
Dear Guest,Thank you for your feedback. We appreciate your input and hope to improve our services to provide a better experience in the future.Sincerely, Hotel Manager
Good value for the price. This will be our standard motel on future visits to the Wausau area.
Gail
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 13, 2024
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you found value in your stay with us. Looking forward to welcoming you back on your future visits to the Wausau area!Sincerely, Hotel Manager
Dear Sandy,Thank you for your stay. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We look forward to welcoming you again. Sincerely, Hotel Manager
2/10 Terrible
Jason
Feb 15, 2024
Jason
Stayed 3 nights in Feb 2024
Response from Hotel Manager on Mar 21, 2024
Dear Jason,Thanks for the stay but sad to see the single star. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager
I like how clean the entire place is. The staff was very polite and helpful.
Dana
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 16, 2024
Dear Dana,Thank you for your positive feedback! We're delighted to hear that you appreciated the cleanliness of our facility and had a positive interaction with our staff. Providing a clean and welcoming environment, along with excellent customer service, is our priority. We look forward to welcoming you back in the future and continuing to exceed your expectations. Sincerely, Hotel Manager
Unfortunately, the smokers hover by the door you need to enter.
Allison
Stayed 3 nights in Feb 2024
Response from Hotel Manager. on Feb 10, 2024
Dear Allison,We sincerely apologize for any inconvenience caused by the presence of smokers near the entrance. We understand that this can be unpleasant for our guests, and we take your feedback seriously. We will address this issue promptly to ensure that all our guests can enter and exit our premises comfortably. We appreciate your understanding and value your input as we work towards providing a more enjoyable experience for all our guests. We hope to have the opportunity to improve your experience in the future.Sincerely, Hotel Manager
6/10 Okay
Bonnie
Business traveller
Feb 6, 2024
Liked: Cleanliness, amenities
Disliked: Staff & service
Staff was not readily available upon arrival; not at desk or in vacinity. Room was clean, but common areas less so. Rugs were very dirty. Sound proofing wasn't great.
Bonnie
Stayed 1 night in Jan 2024
Response from NickP on Feb 6, 2024
Thank you for taking the time to share with me your recent experience at the Super8. I want to take the opportunity to apologize for the incident that you mentioned. For our guest safety front desk do make rounds of the hotel to make sure that all our entrance doors are locked. We do have all our rugs shampoo once month due to heavy traffic. We look forward to serving you on your next trip. Please feel free to contact me if I can be of assistance to you.
Dear Guest,Thank you for the review. I’m glad we could provide a nice room and great service. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I look forward to having you with us again soon. Sincerely,Hotel Manager.
Dear Michael,Thank you for staying with us. We are thrilled to know you loved every aspect of your visit. It's great to know that from check-in to departure, you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again Sincerely, Hotel Manager
Updates through out. Friendly staff. Breakfast options limited but its free. 🙂
Rebeca
Stayed 1 night in Jan 2024
Response from Hotel Manager. on Jan 25, 2024
Dear Rebeca,Thank you for sharing your feedback! We're pleased to hear that you enjoyed the updates throughout the stay and found our staff to be friendly. While we acknowledge the limited breakfast options, we're glad to offer it as a complimentary service. Your positive attitude is appreciated, and we'll certainly take note of your comments to continually improve our offerings. We hope to have the pleasure of hosting you again in the future! Sincerely, Hotel Manager
Dear MARC,Thank you for the stay and the feedback. We are confident that you had a satisfactory stay looking at the five stars. Your input helps with our continuing efforts to provide excellent service and a great stay. Guest satisfaction is our priority. Please stay with us again.Sincerely, Hotel Manager
8/10 Good
Derek
Travelled with family
Jan 21, 2024
Liked: Staff & service
Derek
Stayed 1 night in Jan 2024
Response from Hotel Manager. on Jan 22, 2024
Dear Derek,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager
Dear Victor,Thank you so much for sharing your recent stay with us and for giving 8 out of 10. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager
HOTEL clerk Let us check in 30 minutes early on a snowy blustery day! Janitor Fixed Hot Tub jets for us! Breakfast was great! Staff were all excellent! Clean rooms and comfortable beds.
Teresa
Stayed 1 night in Jan 2024
Response from Hotel Manager. on Jan 15, 2024
Dear Teresa,Thank you for your wonderful feedback. It's fantastic to hear about the positive aspects of your stay! Kudos to the hotel clerk for accommodating an early check-in on a snowy day, and the janitor for promptly fixing the hot tub jets—excellent customer service. I'm glad you enjoyed a great breakfast and found the staff to be exemplary. Clean rooms and comfortable beds are always a plus. We hope to welcome you back for another wonderful experience in the future!Sincerely, Hotel Manager
Stayed over after a performance at the Grand Theater. The room was clean and quiet. Took advantage of the hot tub before leaving. Very pleasant.
Cynthia
Stayed 1 night in Jan 2024
Response from Hotel Manager. on Jan 15, 2024
Dear Cynthia,Thank you for sharing your positive experience! It's great to hear that your stay after the Grand Theater performance was enjoyable. A clean and quiet room, along with the opportunity to relax in the hot tub, sounds like a perfect way to unwind. We appreciate your feedback and look forward to welcoming you back for another pleasant stay in the future.Sincerely, Hotel Manager
Dear Michael,Thanks so much for your very kind feedback. We sincerely appreciate your 3-star rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again. Sincerely, Hotel Manager
Dear Joni,Thank you so much for your kind words. We are so pleased that you found us a great place to stay. We take real pride in this hotel and serving guests like you, and I'm extremely happy that you had such a wonderful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager
My father was hospitalized in Wasau so I booked the hotel for my mother and cousin. The facility was clean and very close to the hospital which was great. At 10 pm my cousin spoke to front desk because neighboring room had kids wrestling around and yelling until after midnight. The parents dropped kids off in room and went back to pool to party because they came back loud after midnight also. My cousin asked if they could just move but were denied. I talked with my cousin and I said there were still rooms available so she should be able to get another room for the night there. My mom and cousin just decided to put pillows over their heads and make the best of it. Was just a bad experience.
Darin
Stayed 1 night in Jan 2024
Response from Hotel Manager on Jan 9, 2024
Dear Darin,We are truly sorry to hear about the disruptive experience your mother and cousin had during their stay. It's unfortunate that the neighboring guests were loud and that they weren't able to move rooms despite the disturbance. We take such matters seriously and will address this with the team to ensure that situations like these are handled better in the future. Your feedback is valuable, and we hope to have the chance to provide a more comfortable stay should the opportunity arise in the future.Sincerely, Hotel Manager
Dear Nathan,Thank you for your stay and wonderful comment! We're thrilled that your experience exceeded your expectations. It is heartening to hear the satisfaction of our guests. The entire hotel team will be looking forward to welcoming you back soon.Sincerely, Hotel Manager
2/10 Terrible
Lewis
Travelled with family
Jan 3, 2024
Liked: Cleanliness, staff & service
Lewis
Stayed 2 nights in Dec 2023
Response from Hotel Manager on Jan 9, 2024
Dear Lewis,Thanks for the stay but sad to see the single rating. My apologies for all the inconvenience. Please share us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager
Dear Peter,Thank you for taking your valuable time to leave a rating on your stay at our hotel. If you can think of anything to raise our guest satisfaction score from 8 to 10, please be sure to let us know. We appreciate your business. We look forward to seeing you again soon! Sincerely, Hotel Manager
Renovated, nice and clean. Close to Granite Peak skiing area and restaurants. Definitely would recommend.
Vilma
Stayed 3 nights in Dec 2023
Response from Hotel Manager on Jan 9, 2024
Dear Vilma,Thank you very much for your stay. We really appreciate your kind words and recommendations. It's always a great satisfaction to know that you had a great and comfortable stay with us! It means that we did a good job. It would be a pleasure to have the chance to serve you again in the future. Sincerely, Hotel Manager
Dear Nancy,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It will be highly appreciated. Hope you will visit us again soon. Sincerely, Hotel Manager
Dear Beverly,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager
Clean and quiet. The room had everything we needed. Nice European pillows.
Naomi
Stayed 1 night in Dec 2023
Response from Hotel Manager on Dec 21, 2023
Dear Naomi,Thank you for your stay. It's wonderful to hear that your stay was comfortable and met your needs! We're thrilled you found the room clean, quiet, and well-equipped with everything you needed. It is heartening to hear the satisfaction of our guests. The entire hotel team will be looking forward to welcoming you back soon.Sincerely, Hotel Manager
We were kicked out of our room before we even checked in because I brought a cat even though they are listed as pet friendly. Even the website states they are pet friendly. The supervisor was conveniently unavailable when expedia called them.
Kate
Stayed 1 night in Dec 2023
Response from Nick P on Dec 10, 2023
We are really sorry for your inconvenience but we do have clearly informed that we do accept pets but dogs only.
4/10 Poor
Candice
Nov 20, 2023
Liked: Staff & service
Disliked: Property conditions & facilities
Candice
Stayed 3 nights in Nov 2023
Response from Hotel Manager on Nov 22, 2023
Dear Candice,Thank you for your rating, and we're sorry to hear that your recent stay with us did not meet your expectations. If you have any specific concerns or issues that you would like to address, please do not hesitate to reach out to us. We hope to have the opportunity to better serve you in the future. Sincerely, Hotel Manager
Dear Guest,Thank you for your positive feedback. We're thrilled to hear that you found our hotel safe and clean, as well as reasonably priced. Your satisfaction and comfort are our top priorities. We hope to have the pleasure of welcoming you back soon for another enjoyable experience.Sincerely, Hotel Manager
Sink and shower drains were very slow-water would fill up and not go down easily.
The sausage biscuits were a nice idea but warming in the microwave made them soggy.
Mary
Stayed 1 night in Nov 2023
Response from Hotel Manager on Nov 21, 2023
Dear Mary,We apologize for the inconvenience with the slow drains in the sink and shower. We'll have our maintenance team address this issue promptly to ensure a more comfortable stay for our guests. Your feedback about the sausage biscuits is noted; we'll explore alternative methods to maintain their freshness when served. Hope you will visit again.Sincerely, Hotel Manager
Great stay with the Grandkids for our Wausau adventure!!
jim
Stayed 1 night in Nov 2023
Response from Hotel Manager. on Nov 14, 2023
Dear Jim, Thank you for your wonderful feedback. We are excited that your time with us was so amazing!Our team endeavors to go above and beyond to ensure a great experience for our guests. We look forward to hosting you again soon for another fantastic experience.Sincerely, Hotel Manager
Dear Kong,Thanks for your stay at our hotel. We thank you that you noticed the cleanliness of our hotel. We accept your appreciation for it. Our goal is an excellent experience for every guest, and I'm pleased you were completely satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again.Sincerely, Hotel Manager
Dear patrick,Thank you for the stay and the nice comments. It is good to know that you had a satisfactory experience. It is a privilege for us to have guests like you. We are looking forward to your next visit.Sincerely,Hotel Manager
Dear Stacy R,Thank you so much for the five-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon! Sincerely, Hotel Manager
10/10 Excellent
Daniel
Oct 30, 2023
Daniel
Stayed 1 night in Oct 2023
Response from Hotel Manager on Nov 19, 2023
Dear Guest, Thanks for staying at our hotel and expressing your satisfaction through the review by giving us the 5-star rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!!! Sincerely, Hotel Manager
What a great find for a last minute stay! Property was clean, updated and was super quiet and comfortable!
Mike
Response from Hotel Manager on Oct 31, 2023
Dear Mike,Thank you for your positive feedback. We're thrilled to hear that you had such a positive experience during your last-minute stay. It's wonderful to know that you found the property clean, and updated, and enjoyed a quiet and comfortable environment. Your feedback is greatly appreciated, and we hope to have the pleasure of hosting you again in the future. Sincerely, Hotel Manager
8/10 Good
Gail
Oct 27, 2023
It was clean and comfortable.
Gail
Stayed 3 nights in Oct 2023
Response from Hotel Manager on Oct 28, 2023
Dear Gail,Thank you for your stay. We're pleased to hear that your stay was clean and comfortable. We take pride in providing excellent customer service, and we are pleased that we were able to make your stay more enjoyable. We hope to have the opportunity to welcome you back in the future. Sincerely,Hotel Manager
8/10 Good
Tracy
Oct 21, 2023
Tracy
Stayed 1 night in Oct 2023
Response from Hotel Manager. on Oct 23, 2023
Dear Tracy,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It will be highly appreciated. Hope you will visit us again soon. Sincerely,Hotel Manager.
10/10 Excellent
Susan
Oct 19, 2023
Susan
Stayed 1 night in Oct 2023
Response from Hotel Manager on Nov 8, 2023
Dear Susan,Thanks for the stay and great feedback by giving us a 5 rating. It is really encouraging. We feel proud when we get such ratings and it motivates us to serve better. We look forward to welcoming you again. Sincerely, Hotel Manager
I need a clean comfortable, reasonably priced place to sleep. Super8 supplied everything as promised.
ute
Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 15, 2023
Dear Guest,Thanks for given positive feedback. We're pleased to hear that Super 8 provided you with a clean, comfortable, and reasonably priced place to sleep, meeting your expectations. Your feedback is appreciated, and we hope to have the opportunity to welcome you back for another comfortable stay in the future. Sincerely,Hotel Manager
Fantastic! Room are nice and clean like a new motel. Breakfast good! Beds are comfy!! Would come back again after a long road trip!!!
Karen
Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 12, 2023
Dear Karen,Thank you for your fantastic feedback! We're delighted to hear that you had such a positive experience during your stay. We are so encouraged to do good always for our guests. My team is really appreciative of your generous compliments about our work and service. We look forward to welcoming you again.Sincerely,Hotel Manager