Bar (on property)

Reviews of Ramada by Wyndham Waupaca

2.5 out of 5
Ramada by Wyndham Waupaca
110 Grand Seasons Dr, Waupaca, WI

Reviews

7.4

Good

Rating 10 - Excellent. 159 out of 588 reviews" "
Rating 8 - Good. 214 out of 588 reviews" "
Rating 6 - Okay. 115 out of 588 reviews" "
Rating 4 - Poor. 71 out of 588 reviews" "
Rating 2 - Terrible. 29 out of 588 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my go-to hotel whenever I visit waupac. It’s close to a beautiful state park and the chain o lakes. I love the fact the pool room stays open until 12am.
Stayed 2 nights in Mar 2024
Response from Manager on Mar 22, 2024
Hello Samantha,We're thrilled to hear that you enjoyed your recent stay with us and that our convenient location and extended pool hours added to your experience. Your positive feedback is greatly appreciated, and we can't wait to welcome you back on your next visit to Waupaca!

10/10 Excellent

Moises, Round lake

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Manager on Mar 22, 2024
Hello Moises,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

6/10 Okay

Pat

Travelled with family
It was ok
Stayed 2 nights in Mar 2024
Response from Manager on Mar 22, 2024
Hello Pat, We appreciate your feedback and will use it to continue improving our services. Please feel free to reach out to our management team with any further comments or concerns you may have regarding your stay. Thank you for choosing to stay with us.

10/10 Excellent

Cassey

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here often. Staff is great.
Stayed 1 night in Feb 2024
Response from Manager on Mar 22, 2024
Hello Cassey,We truly value your loyalty and are delighted to hear that you had a positive experience with our exceptional staff. Your continued patronage means the world to us. Thank you for choosing our hotel for your stay.

6/10 Okay

Raelean

Travelled with family
Liked: Staff & service
It's a good place to stay the kids haf fun but water slides were not working an wished the place could have been cleaner
Stayed 1 night in Feb 2024
Response from Manager on Mar 22, 2024
Hello Raelean, We appreciate your feedback on your stay with us, as we value our guests' input. We're pleased to hear that your children enjoyed their time. Rest assured, we will address your concerns regarding the water slides and cleanliness to improve the overall experience for future guests. Thank you for bringing this to our attention.

4/10 Poor

rebecca, Wausau

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property dirty and needs a lot of work. Holes in the walls, carpet very dirty and you couldn’t even see out the windows bc they were so dirty.
Stayed 1 night in Jan 2024
Response from Manager on Mar 22, 2024
Hello rebecca, We appreciate you taking the time to share your feedback with us. Your comments are valuable in helping us pinpoint areas for improvement. Please reach out to our management team to discuss your experience in more detail.

10/10 Excellent

Rosario

Stayed 1 night in Dec 2023
Response from Manager on Mar 22, 2024
Hello Rosario,We are thrilled to hear that you had a wonderful experience during your stay at our hotel. We look forward to welcoming you back soon for another fantastic stay!

4/10 Poor

Tracy, Coon Rapids

Travelled with family, Business traveller
Disliked: Staff & service, property conditions & facilities
The window had a bullet hole through it. Then it was covered with plastic with dead bugs in it. The heater roared when it came on. The shower is little larger than the toilet. People (the pigs) had dropped chips and garbage in the hallways that wasn't picked up.
Stayed 2 nights in Dec 2023

8/10 Good

Judy

Travelled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Was charged more than what Hotels.com said. 2 lights in room were burnt out. Other than that was a nice stay.
Stayed 1 night in Nov 2023

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Nov 2023

8/10 Good

Geri

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel meets our needs since there are not many in that area. Beds were good, yet the cleanliness of the room was ok
Stayed 1 night in Nov 2023

4/10 Poor

Mitchell

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Renovations were recently "completed" looks like they stopped halfway through.
Stayed 7 nights in Nov 2023

6/10 Okay

John T

Stayed 2 nights in Nov 2023

6/10 Okay

Verified traveller

Property with recent updates + kid friendly pool
Older property some recent room updates. Nice looking pool area with slides and kid areas that is open late. Room was comfortable but older HVAC unit was a bit noisy. Window seals were also not in good condition, drafty and a bit of noise from nearby highway. Bed was comfortable.
Stayed 1 night in Nov 2023

8/10 Good

Brad

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Cassey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed here several times and are always pleased.
Stayed 1 night in Nov 2023

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious and comfortable. Wish there had been a TV channel guide/list.
Stayed 1 night in Nov 2023

10/10 Excellent

Barbara, Ballinamuck

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff to greet you and nice, comfortable rooms. Would definitely recommend especially since it has a large indoor pool, gym and is across the street from the ice rink!
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Lara

Travelled with family
Disliked: Staff & service, property conditions & facilities
Whole place is run down. Gentleman that checked us in was nice but accent made him a little hard to understand. Room was average at best. No Kleenex in room. Bathroom was so small the door came within 1/2 inch of toilet...had to squeeze between toilet and sink in order to close door. Hair in tub and on floor. Beds were hard and squeaky. Windows need to be replaced... Air leaking in and moisture inside in the morning. Odd dripping noise by the nightstand every 5-10 seconds -- water in the wall?? Right by your ear as you're trying to sleep...very annoying. Refrigerator when cycling was loud -- accentuated by the cabinet it was sitting in. Bathroom fan was so loud in not just our room, but every room. Was woken up at 5am to the floor and walls vibrating from the fan below us (we were on 2nd floor). Woman at counter in morning was rude and didn't seem to want to be there. Never asked how our stay was and had I not asked for my receipt (which she was a bit annoyed with the request) I don't think she would have even acknowledged me as I was dropping off the key cards. Would NOT recommend staying here unless there are no other options available.
Stayed 1 night in Oct 2023

4/10 Poor

Lynn

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
This hotel is very rundown and that was not reflected in the pictures on the website. We had a recliner in out room that was broken. someone could get hurt on it.
Stayed 1 night in Oct 2023

10/10 Excellent

Andrea

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the overnight front desk lady! She was very understanding, overly accommodating and helpful!
Stayed 1 night in Oct 2023

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not well kept
I was warned by locals about this proprty being substandard and the warnings were valid. The shower faucet was moldy, the shampoo dispenser filthy, the recliner in the room looked like a goodwill reject. I had never seen half size pillows on a bed before. But the morning desk staff was friendly and nice. The lady that did the breakfast was very nice, hardworking and the food was good. The complimentary drink in the evening was welcomed, believe me. There is a huge disconnect between that experience and the general management and upkeep of the property.
broken chair
flossers all over the ground
half size pillows
Filthy shampoo dispenser
Stayed 3 nights in Oct 2023

6/10 Okay

Emily

Travelled with group
Liked: Staff & service
Their recent remodel has brought nice updates but the bathroom seemed like it needed a deep clean after the work that had been done recently!
Stayed 1 night in Oct 2023

6/10 Okay

Michael

Liked: Staff & service
Disliked: Property conditions & facilities
This should be a $80 per night motel
From the very first impression of the weeds growing through the pavement in the parking lot to the gravel landscaping, I knew this place was going to be quite sub-par. I stay in 45+ hotels a year and this one is the worst I've seen. Everything was dated and, while the room had been attempted-remodeled, it was just off. Holes in the wall from prior things being mounted, to basic-everything. Overall, I feel ripped off. I paid over $200 with taxes and this was a <$100 with taxes kind of room.
Stayed 1 night in Oct 2023

10/10 Excellent

Aimee

Stayed 5 nights in Sep 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Geri

Stayed 1 night in Sep 2023

10/10 Excellent

Parnham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay.
Room was clean and comfortable. Breakfast was good.
Stayed 4 nights in Sep 2023

8/10 Good

sandra

Liked: Cleanliness, staff & service, room comfort
Rooms were very clean and comfortable. Carpet in halls outdated and somewhat dirty. Painting of doors need improvement and areas outdated
Stayed 3 nights in Sep 2023

8/10 Good

Kathleen

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Cousins
The room was very nice and clean. Comfy bed! The stairs and hallways needed vacuuming. The grounds were awful. Weeds everywhere. Not a single plant out front of the building. Needed a ton of work outside!
Stayed 1 night in Sep 2023

10/10 Excellent

Perisa

Stayed 1 night in Sep 2023

4/10 Poor

Susan

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The property looked uncared for on the outside. The lobby looked like old furniture - not at all welcoming. The carpeted stairwells were dirty and not vacuumed. Elevator wooden handles needed painting. Room was clean, but bathroom sink very slow draining - very bare bones … ironing board and iron hang on the wall, as well as clothes (no closet) - no decor ex: no pictures on the wall. I would not choose to stay here again … not a welcoming get away experience. If there is remodeling going on, perhaps a sign thanking guests for their patience would be appropriate.
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brief stay
This Ramada does not offer food at night but refuses to let us order a pizza and eat at their tables even though there are very few people in the bar area. The hotel is still under going renovations and there are quite a few missing items - hair dryers in some rooms; hook on the bathroom door for hanging items, etc. Some tv remotes were broken.
Stayed 2 nights in Sep 2023

2/10 Terrible

Kyle

Travelled with family, Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
It was a pretty bad experience to be honest. My wife and two kids were in town for our annual family reunion in Weyauwega. When I booked, I booked a double queen bed room with jacuzzi tub. We arrived at 9:15pm on 9/8. When we checked in, we got put into a standard queen room. I tried to call the front desk, but didn’t get an answer. So I went back to the front desk and told them we got put in the wrong room. The lady at the front desk goes we do have a king/sofa sleeper w/tub arrangement. Initially I was like great, now we are cookin with oil. Well, when we got into the new room, there was an abundance of gnats in the room. We ended up just living with it, but this was one of our worst experiences we’ve had for $140 per night. Please look at the Comfort Inn and Suites. Heard nothing but good things after the fact.
Stayed 2 nights in Sep 2023
Response from GM on Sep 10, 2023
I do apologize but since we dont have double queen rooms with jacuzzi tubs the reservation was sent over for a standard double queen. I was able to verify that somehow the picture from our king jacuzzi tub room was put on the wrong room type and requested it be remedied immediately. We were able to upgrade you to a jacuzzi suite at the lower price. I apologize that you had some knats in the room but we cant fix issues if they are not reported. I hope that in the future you would give us another try. Thank you.

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Surprise!
The staff was wonderful, the room was clean and seemingly new, as in recently renovated. The AC was a dream!!! I stayed an extra day because the temps outside were in the high 90's at my cottage. The price was wonderful too...
Stayed 1 night in Sep 2023
Response from GM on Sep 10, 2023
Thank you so much for staying, we appreciate your business and review.

8/10 Good

Robert

Business traveller
Liked: Cleanliness, room comfort
dated and worn outside w/ amazing WO facilities in
From the outside it's pretty worn and dated. the big surprise is the over-sized gym, tanning rooms (have to get help to use these from the sign) what appears to be a dance room etc. Also oversized pool which was very well attended by some senior citizens etc. There is also a bar and grill but it looks a little deserted and I certainly would not volunteer to see what came out of that kitchen. Also I believe the occupancy was low (based on cars) so they put everyone on the 1st floor unless you ask for other then it's 201 (near the corner).
Stayed 1 night in Aug 2023

10/10 Excellent

diane

Stayed 1 night in Aug 2023

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities
Recently remodeled inside - done ok but workmanship was questionable. Bed and room overall was comfortable - bathroom way too small when it is difficult to get in the bathroom and try and close the door due to the stool so close to the door. The hotel almost looks abandoned due to the outside lack of landscaping, weeds, etc. understand this is a work in progress however some steps could be taken to make the exterior more inviting - temporary planters with flowers - getting rid of weeds
Stayed 2 nights in Aug 2023
Response from General Manager on Aug 28, 2023
Dear Thomas,Thank you for staying with us at Ramada by Wyndham Waupaca and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

8/10 Good

christine m

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are friendly. Various areas of the Ramada have been renovated and look great.
Stayed 4 nights in Aug 2023
Response from General Manager on Aug 22, 2023
Dear Christine,We loved having you stay with us at Ramada by Wyndham Waupaca. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

6/10 Okay

Todd

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Give it a C+
It was an okay stay. Room was clean but was missing a knob on the AC and bathroom fan cover was gone. Breakfast was standard and no issues, coffee was very tasty. Price seemed high but it was a weekend during the summer in a lake town, so not many other options available. My son used the pool and hot tub with no complaints and gave it a good review.
Stayed 2 nights in Aug 2023
Response from General Manager on Aug 22, 2023
Dear Todd,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

4/10 Poor

Jason, Antigo

Disliked: Cleanliness, property conditions & facilities
Old property ... very run down. Looks like they are trying to renovate on a shoe-string budget. Our room had drywall residue on the floor and in the air conditioner. Bathtub/shower had a moldy slime around the drain (got up in the morning and showered at home). Didn't even try the breakfast. Not very many options in Waupaca, so price was really quite high for the quality of the facility/room. Wouldn't stay there again.
Stayed 1 night in Aug 2023
Response from General Manager on Aug 23, 2023
Dear Jason,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

8/10 Good

Tina

Travelled with family
Liked: Amenities
There were holes in the wall in the pool area. There was paint caked into the carpets in the hallway. There were ladders and aluminum siding off to the side in the front entrance area. The handicap button to automatically open the front door is broken. The shower head in our room was taped on at the base. The outlet covering in the bathroom was not secured to the wall which felt unsafe to use and risk of electrical shock. The good things were the beds were very comfortable, the accommodations, space and handicapped accessibility for our room was fantastic!
Stayed 1 night in Aug 2023
Response from General Manager on Aug 21, 2023
Dear Tina,Thank you for staying with us at Ramada by Wyndham Waupaca and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

8/10 Good

Audrey

Liked: Cleanliness, staff & service
Property was dated, but they did have crews working to do renovations. Was hoping for a little more variety of warm food for the breakfast and amounts that would be adequate. Service & staff were great- front desk person was very helpful & pleasant.
Stayed 3 nights in Aug 2023
Response from General Manager on Aug 20, 2023
Dear Audrey,We loved having you stay with us at Ramada by Wyndham Waupaca. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

4/10 Poor

Jeff

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
They have mold and other junk growing on the whirlpool. If you make reservations and leave early they don’t refund you. This facility needs to be renovated.
Response from General Manager on Aug 31, 2023
Dear Jeff,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit.Looking forward to welcoming you back.Sincerely, General Manager

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from General Manager on Aug 16, 2023
Dear Ronald,It was great to have you staying with us at Ramada by Wyndham Waupaca and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

4/10 Poor

Ryan

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Lots of partially finished projects everywhere.
Stayed 2 nights in Aug 2023
Response from General Manager on Aug 14, 2023
Dear Ryan,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

6/10 Okay

haley

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Aug 2023
Response from General Manager on Aug 13, 2023
Dear Haley,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager

2/10 Terrible

GEORGE

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Surrounded by weeds. Junk piled up at the front door and in the lobby and in the halls. Couch in the lobby was filthy with dust and littered with trash. I have mutliple pictures. The lobby smelled. We could imagine how filthy the rooms must have been. The place should not have been open to the public. We left without staying and
Stayed 2 nights in Aug 2023
Response from General Manager on Aug 9, 2023
Dear George,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager