Individually decorated, individually furnished, desk, iron/ironing board
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Reviews of Red Carpet Inn & Suites

2 out of 5
Red Carpet Inn & Suites
166 Highland Street, Plymouth, NH

Reviews

6.8
Rating 10 - Excellent. 156 out of 779 reviews" "
Rating 8 - Good. 252 out of 779 reviews" "
Rating 6 - Okay. 165 out of 779 reviews" "
Rating 4 - Poor. 100 out of 779 reviews" "
Rating 2 - Terrible. 106 out of 779 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

5.6/10

Amenities

6.4/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

6/10 Okay

John

Liked: Cleanliness, staff & service
Was fine. All of the trees around the property were nice
Stayed 1 night in Apr 2024

2/10 Terrible

Emily

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Melissa, FALL RIVER

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property surroundings were very quiet. Check in and out was quick and easy. Staff was friendly and tended to all our needs. They allow pets. Rooms are spaciousness. Amazing view of the mountains in the back.
Stayed 1 night in Feb 2024
Response from Tony on Apr 12, 2024
Thank you. I hope to see you again.

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great decor and a real chill vibe. Impressed!
Stayed 1 night in Feb 2024
Response from Tony on Feb 20, 2024
Thank you for your comments. I am glad you enjoyed your stay.

8/10 Good

William

Liked: Cleanliness, property conditions & facilities
Barking dogs below
Stayed 4 nights in Feb 2024

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Great place at a reasonable price
Stayed 1 night in Jan 2024
Response from Tony on Feb 8, 2024
Josephine, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

10/10 Excellent

david

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Just what we were looking for. Convenient, reasonable.
Stayed 1 night in Jan 2024
Response from Tony on Feb 2, 2024
David, Thank you so much for your valued and appreciated feedback about our property. We hope that you will consider staying with us again soon so we can give you better service than before!

4/10 Poor

Madison

Disliked: Cleanliness, property conditions & facilities
It wasn’t really clean, the door didn’t properly lock.
Stayed 1 night in Jan 2024
Response from Tony on Jan 10, 2024
I am sorry for that.

10/10 Excellent

Nazim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodation
Very easy to find and it was on great location with many things to do nearby. The cleanliness is on point and very friendly staff. The accommodation was excellent and very comfortable stay. Highly recommend and will come again in future when in the area.
Stayed 1 night in Dec 2023
Response from Tony on Dec 31, 2023
Thank you

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It's always a good stay
Comfortable beds, warm room and friendly service. I stay here a few times a year. Worth the money!
Stayed 1 night in Dec 2023
Response from Tony on Dec 29, 2023
Thank you so much. See you soon on your future visit.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were told when we got there that breakfast was only in the summer however when we woke up the next morning they had went out of their way to get us a continental breakfast
Stayed 1 night in Dec 2023
Response from Tony on Dec 25, 2023
Thank you

8/10 Good

Nicole

Business traveller
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
What you would expect for the rate
The room was a very basic room. Tv worked. Bed and bedding was comfy.
Stayed 1 night in Dec 2023
Response from Tony on Dec 22, 2023
Thank you

6/10 Okay

Christine, lady lake

Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Very old place.. hair dryer broken, couldn't get hot water. Beds comfy
Stayed 1 night in Dec 2023
Response from Tony on Dec 20, 2023
I am sorry for that. We trying serve you best. We have hot water all the time. Some times its take some time come hot water from boiler. Again sorry for that and if you visit next time we try to provide better service. Thank you

2/10 Terrible

Samuel

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was suppose to be smoke free and smelled like cigarettes and pot. It was dirtly as well
Response from Tony on Dec 5, 2023
I am sorry for that

2/10 Terrible

Samuel

Business traveller
The was supposed to non-smoking but smelled of cigarette and pot smell
Stayed 1 night in Dec 2023
Response from Tony on Dec 5, 2023
I am sorry for that

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from Tony on Nov 21, 2023
Thank you

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service.
The people that run this motel are so very nice.
Stayed 1 night in Nov 2023
Response from Tony on Nov 2, 2023
Thank you so much. Hope we will see you again

2/10 Terrible

Debbie

Disliked: Cleanliness, property conditions & facilities
The whole place needs to be redone.
Stayed 1 night in Oct 2023
Response from Tony on Oct 23, 2023
I am sorry for that.

10/10 Excellent

Steven A.

Stayed 2 nights in Oct 2023
Response from Tony on Oct 23, 2023
Thank you.

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Tony on Oct 29, 2023
Thank you

8/10 Good

steven

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and convenient motel. Good size room, 2 queen and big windows forest side.
Stayed 1 night in Oct 2023
Response from Tony on Oct 7, 2023
Thank you. See you next time.

4/10 Poor

Shelly

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The lady at the front desk (owner/manager?) was quite friendly and accommodating. The property is very rundown. It desperately needs painting and refurbishing in general. The lighting is dismal, thus adding to the negative overall feel of the room. However, the bed was comfortable. It appears that this property serves both longterm and short-term guests, as there were indications that folks were living there (children’s toys, strollers, etc).
Stayed 1 night in Oct 2023
Response from Tony on Oct 6, 2023
I am sorry for that. We improving our property. I hope when you visit next time you will get better experience.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Hosts were Very Friendly and Helpful. Outstanding stay for me!
Stayed 2 nights in Oct 2023
Response from Tony on Oct 5, 2023
thank you

6/10 Okay

Jim

Travelled with family
Liked: Staff & service
Fresh mountain air, good price, good sleep, good shower, NO WIFI, Bagel & banana breakfast
Stayed 1 night in Oct 2023
Response from Tony on Oct 3, 2023
Thanks for staying with us. We have wifi but its look like some technical issue happen last night. We try to resolve as soon as possible. And sorry for that.

6/10 Okay

Kim

Liked: Staff & service
Stayed 1 night in Sep 2023
Response from Tony on Oct 3, 2023
We will try to give you better experience next time. Thank you for staying with us.

8/10 Good

William

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Tony on Sep 26, 2023
Thank you

4/10 Poor

William

Stayed 1 night in Sep 2023
Response from Tony on Sep 19, 2023
sorry for that. we try to give you better next time.

8/10 Good

Peter

Liked: Staff & service
I chose here because of check in time is until 11. Others near this area before 9 or earlier
Stayed 1 night in Sep 2023
Response from Tony on Sep 17, 2023
Thank you

2/10 Terrible

Madison

Disliked: Cleanliness, staff & service, property conditions & facilities
I didn’t really like it at all.
Stayed 1 night in Sep 2023
Response from Tony on Sep 11, 2023
Sorry for that

2/10 Terrible

lance

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
The room was filthy. TV only had 1 working channel (the Catholic Network) black mold in the cabinets and floor grout in bathroom. Free continual breakfast was non-existent (hotel said it was due to covid heath concerns) building was in major disrepair such as lots of peeling paint, broken security lights unmowed lawn, abandoned tires in parking lot. Bed only had 2 top sheets no fitted sheets . Mattresses and pillows were old and worn out. Overall the faculty was disgusting. Expedia.com should be embarrassed to even offer this location
Stayed 1 night in Sep 2023
Response from Tony on Sep 11, 2023
I am so sorry for your experience. We are updating our building and rooms. And very soon we are starting breakfast.

10/10 Excellent

Kat

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A really great place to stay!
Stayed 1 night in Sep 2023
Response from Tony on Sep 8, 2023
Thank you so much

2/10 Terrible

Jacynthe

Stayed 1 night in Sep 2023
Response from Tony on Sep 9, 2023
Sorry for that

4/10 Poor

Robert

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023
Response from Tony on Sep 6, 2023
I am sorry for that

4/10 Poor

Zackary

Disliked: Cleanliness, staff & service, property conditions & facilities
Way overpriced for a flea bag motel. I wasn’t expecting much, but I’d get a better stay at a Motel 6 for $80
Stayed 1 night in Aug 2023
Response from Tony on Sep 5, 2023
i am so sorry for your experiance . we updating our property so if you like to visit next time you would get better service . Thank you

4/10 Poor

Beth

Travelled with family
Disliked: Amenities, property conditions & facilities
Convenient location to Plymouth but the facility is really old and run down.
Stayed 1 night in Aug 2023
Response from Tony on Sep 5, 2023
I am sorry for your experience.We updating our facility so if visit next time you will get better experiance. Thank you

10/10 Excellent

John

Stayed 1 night in Aug 2023
Response from Tony on Sep 5, 2023
Thank you

2/10 Terrible

Lillian

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The place was over priced and filthy. Weird spots on curtains. Bed linnen probably not washed. Found a pubic hair and dead bugs.
Stayed 1 night in Aug 2023
Response from Tony on Sep 6, 2023
Sorry for that we trying to improve our service hope you will get better service next time. Thank you

8/10 Good

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was great far an overnight stay.
Stayed 1 night in Aug 2023
Response from Tony on Sep 5, 2023
Thank you

4/10 Poor

Janice

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Aug 2023
Response from Tony on Sep 6, 2023
I am sorry for that

8/10 Good

Mark

Stayed 2 nights in Aug 2023
Response from Tony on Sep 6, 2023
Thanks

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
The door didnt shut right smell the smoke frome people outside
Stayed 5 nights in Jul 2023
Response from Tony on Sep 5, 2023
I am sorry for that

6/10 Okay

Lena

Stayed 3 nights in Jul 2023

2/10 Terrible

Paul

Disliked: Property conditions & facilities
Room smelled heavily of cigarettes and the lock on the door did not work and hadn't for some time.
Stayed 1 night in Jun 2023

8/10 Good

Virginia, Danvers

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
A fresh paint job on bathroom heating unit and on support poles outside unit would dress it up nicely. Smell of smoke in unit upon arrival could also be addressed with some extra effort. Otherwise nice stay.
Stayed 1 night in Jul 2023

4/10 Poor

Martin

Stayed 1 night in Jun 2023

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Be aware. Nothing is as described. False advertise
It is in terrible condition. The bathroom had a hole in the wall. Wifi did not work. No maid service. Manager speaks very little english and cant communicate. Other guests said there rooms were missing carpet and drapes. No breakfast. I think it should be condemmed until things are taken care of.
Stayed 5 nights in Jun 2023

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Smokey
It was a basic Motel. It must have been a smoking room though, it stank.
Stayed 1 night in Jun 2023

4/10 Poor

Rebecca

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The smoke decter in our room wasnt existsnt. There was none, i could see where it was ripped from the wall. Took a while to check in and was SUPER frustrating and annoying. I truly wouldnt recommend this place at ALL. go somewhere else in the area, this place was unsafe, dirty (walking around in socks they got black), and trying to check in was a nightmare. Plymouth has definitely gone down hill and gotten worse because this place was horrid. It advertises breakfast but in the lobby it says they wont have it due to covid, which might be understandable, if it wasnt advertised we would get it. Not worth the price or hastle. I truly do NOT recommend staying here
Stayed 1 night in May 2023

4/10 Poor

Kathryn

Travelled with partner
Disliked: Cleanliness
Very dirty room, linens had cigarette burns, room smelled badly of smoke
Stayed 1 night in May 2023