Standard Room, 1 King Bed, Accessible (Mobility) | Exterior
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Reviews of Holiday Inn Express & Suites Lincoln East - White Mountains, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Lincoln East - White Mountains, an IHG Hotel
21 Railroad St, Lincoln, NH

Reviews

9.4

Exceptional

Rating 10 - Excellent. 731 out of 1000 reviews" "
Rating 8 - Good. 204 out of 1000 reviews" "
Rating 6 - Okay. 36 out of 1000 reviews" "
Rating 4 - Poor. 18 out of 1000 reviews" "
Rating 2 - Terrible. 11 out of 1000 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kathryn

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new. Clean and Quiet Convenient for hiking or wineries/breweries.
Stayed 1 night in Apr 2024
Response from Kait on Apr 16, 2024
Hello Kathryn,Thank you for your wonderful feedback. We have some amazing hiking trails on this side of the Kancamagus, and we're glad you enjoyed your stay here at the Holiday Inn Express in Lincoln, NH in the beautiful White Mountains.Yours in hospitality,Kaitlin P.Front Desk Supervisor

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Kait on Apr 16, 2024
Hello Valerie,Thank you so much for you 5/5 review of your stay! We hope to see you again if you make your way back up to the White Mountains.Yours in hospitality,Kaitlin P.Front Desk Supervisor

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Very friendly. Room was clean and spacious. Nice area, lots of places to visit within walking distance. Lots of nice family friendly attractions close by for summer fun. Easy access to highway. Recommended.
Stayed 1 night in Apr 2024
Response from Amir K. on Apr 14, 2024
Dear Bruce,Thank You so much for staying with us at Holiday Inn Express & Suites in Lincoln, NH. We appreciate Your amazing feedback and so happy that everything was up to Your satisfaction. Bruce, we look forward to welcoming You back the next time You visit our beautiful White Mountains and Loon Mountain. Please take care. Best Regards,Amir K.General Manager

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay at this property. Clean and the staff was very friendly and helpful.
Stayed 2 nights in Apr 2024
Response from Kait on Apr 9, 2024
Hello Carol,We're so happy that you enjoyed your visit here at the Holiday Inn Express in the White Mountains. Our housekeeping staff works very hard to keep the property clean and appreciate your positive feedback. Thank you for staying with us. We hope to see you again soon!

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it! Great people work there!
Stayed 1 night in Apr 2024
Response from Kait on Apr 11, 2024
Hello Daniel,We're so glad you loved your stay! We seem to think we have some great coworkers too, and it's nice to know we're not the only ones who think so. Thank you for your amazing feedback!!

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Kait on Apr 11, 2024
Hello Elizabeth,Thank you for your positive feedback. We're so happy to see you enjoyed your stay. Please come back to visit us soon!

10/10 Excellent

Edna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Kait on Apr 8, 2024
Hello Edna,Thank you for staying with us and giving us a 5 star review! We appreciate your feedback and hope to see you again soon!

6/10 Okay

Holly, Hollis

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Kait on Mar 27, 2024
Hello Holly,Thank you for staying with us. We'd love an opportunity to provide a better stay with you in the future.

10/10 Excellent

Kristi, holyoke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Feb 2024
Response from Kait on Mar 21, 2024
Hello Krisi,Thank you for staying with us and providing wonderful feedback! We hope to see you again soon :)

10/10 Excellent

reina

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, so welcoming offer help and kind
Stayed 1 night in Mar 2024
Response from Kait on Mar 19, 2024
Hello reina,We do our best to make our guests feel welcome, and I'm so happy we were able to do that for you. Thank you for taking the time to make our day. We hope to see you again soon!

10/10 Excellent

Beata

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Kait on Mar 19, 2024
Hello Beata,Thank you so much for your 5/5 review. We appreciate the feedback and would love to see you again soon!

10/10 Excellent

X

Stayed 1 night in Mar 2024
Response from Kait on Apr 8, 2024
Hello X,Thank you for staying with us and such a great review! We appreciate the feedback and hope to see you again soon.

10/10 Excellent

Linda

Bathtub and sink had orange rings around drains , which usually means they’re moldy.
Stayed 1 night in Mar 2024
Response from Kait on Mar 19, 2024
Hello Linda,Thank you for letting us know about your bathroom, so we can take of the iron rings for the next guest. We hope to see you again! :)

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
front desk and cleaners were amazing. Only bad thing was the ice machine was not working
Stayed 2 nights in Mar 2024
Response from Kait on Mar 19, 2024
Hello Paula,We're so happy that our staff made your stay enjoyable for you. Please don't hesitate to let the Front Desk know next time, so we can get our efficient maintenance personnel on it for you. Thank you for your feedback! :)

10/10 Excellent

Nicole

Stayed 1 night in Mar 2024
Response from Amir K. on Apr 1, 2024
Dear Ashley,Thank You so much for staying with us at Holiday Inn Express & Suites in Lincoln, NH. We appreciate Your feedback and look forward to welcoming You back the next time You visit the beautiful White Mountains and Loon Mountain. Please take care.Best Regards,Amir K.General Manager.

2/10 Terrible

Adriana Aguilar

Stayed 1 night in Mar 2024
Response from Amir K. on Apr 1, 2024
Dear Adriana Aguilar,Thank You so much for staying with us at Holiday Inn Express & Suites in Lincoln, NH. We appreciate Your feedback and look forward to welcoming You back the next time You visit the beautiful White Mountains and Loon Mountain. Please take care.Best Regards,Amir K.General Manager.

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My parents and I stayed here after going to the Ice Castles. We had King Suites and they were very nice and clean. The breakfast was a big hit! The check in staff was super friendly! We would stay here again!
Stayed 1 night in Feb 2024
Response from Amir K. on Mar 9, 2024
Dear Christina,Thank You so much for staying with us at Holiday Inn Express & Suites in Lincoln, NH. We appreciate Your wonderful feedback and look forward to welcoming You back the next time You visit the beautiful White Mountains and Loon Mountain. Please take care. Best Regards,Amir K.General Manager.

10/10 Excellent

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I was grateful for all the positive reviews beforehand and that they convinced me to choose this hotel. Great amenities, very clean, comfortable rooms and perfect location.
Stayed 1 night in Mar 2024
Response from Amir K. on Mar 9, 2024
Dear Maria,Thank You so much for staying with us at Holiday Inn Express & Suites in Lincoln, NH. We appreciate Your wonderful feedback and look forward to welcoming You back the next time You visit the beautiful White Mountains and Loon Mountain. Please take care. Best Regards,Amir K.General Manager.

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only item we weren't particularly fond of was the breakfast. The food was lukewarm and not overly impressive. Other hotels seem to have more choices and better, fresher, quality foods.
Stayed 1 night in Mar 2024
Response from Amir K. on Mar 9, 2024
Dear John,Thank You so much for staying with us at Holiday Inn Express & Suites in Lincoln, NH. We appreciate Your wonderful feedback and look forward to welcoming You back the next time You visit the beautiful White Mountains and Loon Mountain. Please take care. Best Regards,Amir K.General Manager.

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Feb 2024
Response from Amir K. on Feb 29, 2024
Dear Jessica,Thank You so much for such an amazing feedback. We are happy to see that You enjoyed Your stay and everything was up to Your satisfaction. We appreciate You staying with us at Holiday Inn Express & Suites in Lincoln, NH and look forward to welcoming You back the next time You visit the beautiful White Mountains and Loon Mountain. Please take care.Best Regards,Amir KGeneral Manager.

10/10 Excellent

David

Stayed 1 night in Feb 2024
Response from Kait on Mar 21, 2024
Hello David,Thank you so much for providing us with feedback for your stay. We're so glad you enjoyed your time in the White Mountains. And we hope to see you again soon!

10/10 Excellent

X

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members are super and helpful especially the attendant lady at the breakfast buffet!
Stayed 1 night in Feb 2024
Response from Amir K. on Feb 29, 2024
Dear X,Thank You so much for such an amazing feedback. We are happy to see that You enjoyed Your stay and everything was up to Your satisfaction. We appreciate You staying with us at Holiday Inn Express & Suites in Lincoln, NH and look forward to welcoming You back the next time You visit the beautiful White Mountains and Loon Mountain. Please take care.Best Regards,Amir KGeneral Manager.

10/10 Excellent

Kaylin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay! The staff was courteous. The hotel was clean and updated. Great location! Cannot wait to return!
Stayed 2 nights in Feb 2024
Response from Amir K. on Feb 25, 2024
Dear Kaylin,Thank You for staying with us at Holiday Inn Express & Suites in Lincoln, NH. We appreciate Your feedback and look forward to welcoming You back the next time You visit the beautiful White Mountains and Loon Mountain. Please take care. Best Regards,Amir K. General Manager.

8/10 Good

Lyndsay

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Amir K. on Feb 25, 2024
Dear Lyndsay,Thank You for staying with us at Holiday Inn Express & Suites in Lincoln, NH. We appreciate Your feedback and look forward to welcoming You back the next time You visit the beautiful White Mountains and Loon Mountain. Please take care. Best Regards,Amir K. General Manager.

8/10 Good

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Feb 2024
Response from Amir K. on Feb 25, 2024
Dear Maria,Thank You for staying with us at Holiday Inn Express & Suites in Lincoln, NH. We appreciate Your feedback and look forward to welcoming You back the next time You visit the beautiful White Mountains and Loon Mountain. Please take care. Best Regards,Amir K. General Manager.

10/10 Excellent

Jess

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, spacious rooms. Check in was quick with easy parking. Its cute that they offer hot cocoa anytime of day. Breakfast was the standard free continental experience. I didnt check out the pool but there were always people there. It was close to the ice castles which is why I chose this hotel and I would stay here again
Stayed 1 night in Feb 2024
Response from Amir K. on Feb 21, 2024
Dear Jess,Thank You so much for staying with us at Holiday Inn Express & Suites in Lincoln, NH. We appreciate Your amazing feedback and look forward to welcoming You back the next time You visit the beautiful White Mountains and Loon Mountain. Please take care. Best Regards,Amir K.General Manager.

8/10 Good

Kristen-anne

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice and we were able to do early check in. Kids loved the pool and the location was perfect 👍
Stayed 1 night in Feb 2024
Response from Amir K. on Feb 21, 2024
Dear Kristen-anne,Thank You so much for staying with us at Holiday Inn Express & Suites in Lincoln, NH. We appreciate Your amazing feedback and look forward to welcoming You back the next time You visit the beautiful White Mountains and Loon Mountain. Please take care. Best Regards,Amir K.General Manager.

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall experience was excellent
Stayed 1 night in Feb 2024
Response from Amir K. on Feb 21, 2024
Dear Nancy,Thank You so much for staying with us at Holiday Inn Express & Suites in Lincoln, NH. We appreciate Your amazing feedback and look forward to welcoming You back the next time You visit the beautiful White Mountains and Loon Mountain. Please take care. Best Regards,Amir K.General Manager.

10/10 Excellent

Lauren

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything has been great! Clean, easy, wonderful!
Stayed 1 night in Feb 2024
Response from Amir K. on Feb 21, 2024
Dear Lauren,Thank You so much for staying with us at Holiday Inn Express & Suites in Lincoln, NH. We appreciate Your amazing feedback and look forward to welcoming You back the next time You visit the beautiful White Mountains and Loon Mountain. Please take care. Best Regards,Amir K.General Manager.

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice, good bedding/set up
Stayed 1 night in Feb 2024
Response from Amir K. on Feb 21, 2024
Dear Anthony,Thank You so much for staying with us at Holiday Inn Express & Suites in Lincoln, NH. We appreciate Your amazing feedback and look forward to welcoming You back the next time You visit the beautiful White Mountains and Loon Mountain. Please take care. Best Regards,Amir K.General Manager.

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from Amir K. on Feb 14, 2024
Dear Douglas,Thank You so much for staying with us at Holiday Inn Express & Suites in Lincoln, NH. We appreciate Your amazing feedback and look forward to welcoming You back the next time You visit White Mountains and Loon Mountain. Please take care. Best Regards,Amir K.General Manager.

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Delicious breakfast
Stayed 1 night in Feb 2024
Response from Amir K. on Feb 14, 2024
Dear Robin,Thank You so much for staying with us at Holiday Inn Express & Suites in Lincoln, NH. We appreciate Your amazing feedback and look forward to welcoming You back the next time You visit White Mountains and Loon Mountain. Please take care. Best Regards,Amir K.General Manager.

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in a great location and staff was excellent. Rooms okay, bathroom okay. Very loud, could hear everything in the hallway going by.......
Stayed 1 night in Feb 2024
Response from Amir K. on Feb 6, 2024
Dear Diane,Thank You so much for such a Wonderful feedback. We appreciate You staying with us at Holiday Inn Express & Suites in Lincoln, NH and look forward to welcoming You back the next time You visit the White Mountains and Loon Mountain. Please take care.Best Regards,Amir K.General Manager.

4/10 Poor

Cheryl

Stayed 2 nights in Feb 2024
Response from Kait on Mar 21, 2024
Hello Cheryl,I hope we get another chance to give you that 5/5 experience we strive for. Thank you for your feedback.

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Alessandro at the front desk was fantastic! Great employee to have working for you.
Stayed 1 night in Feb 2024
Response from Amir K. on Feb 6, 2024
Dear Justin,Thank You so much for such a Wonderful feedback. We appreciate You staying with us at Holiday Inn Express & Suites in Lincoln, NH and look forward to welcoming You back the next time You visit the White Mountains and Loon Mountain. Please take care.Best Regards,Amir K.General Manager.

10/10 Excellent

Jennifer

Stayed 1 night in Feb 2024
Response from Kait on Mar 21, 2024
Hello Jennifer,We're so happy you enjoyed your stay with us! Thank you for your feedback, and we hope to see you again in the future.

10/10 Excellent

Patricia, Leominster

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, welcoming staff, clean room, nice dining area. The breakfast was nicely presented, alot of options. I had the King room with jacuzzi... very clean room. Hotel is central to everything... alot of places within walking distance.
Stayed 1 night in Feb 2024
Response from Amir K. on Feb 3, 2024
Dear Patricia,Thank You so much for staying with us at Holiday Inn Express & Suites in Lincoln, NH. We appreciate Your amazing feedback and look forward to welcoming You back the next time You visit the White Mountains and Loon Mountain. Please take care.Best Regards,Amir K. General Manager.

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Amir K. on Feb 3, 2024
Dear Ann,Thank You so much for staying with us at Holiday Inn Express & Suites in Lincoln, NH. We appreciate Your amazing feedback and look forward to welcoming You back the next time You visit the White Mountains and Loon Mountain. Please take care.Best Regards,Amir K. General Manager.

10/10 Excellent

Xiomara

Stayed 1 night in Jan 2024
Response from Amir K. on Feb 3, 2024
Dear Xiomara,Thank You so much for staying with us at Holiday Inn Express & Suites in Lincoln, NH. We appreciate Your amazing feedback and look forward to welcoming You back the next time You visit the White Mountains and Loon Mountain. Please take care.Best Regards,Amir K. General Manager.

10/10 Excellent

Jessica, Warwick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Amir K. on Feb 3, 2024
Dear Jessica,Thank You so much for staying with us at Holiday Inn Express & Suites in Lincoln, NH. We appreciate Your amazing feedback and look forward to welcoming You back the next time You visit the White Mountains and Loon Mountain. Please take care.Best Regards,Amir K. General Manager.

8/10 Good

Nicholas, marlborough

Liked: Cleanliness, staff & service
Horrible mattress, worse pillows. Other then that great ease of check in, asked for late check out w no issues. Breakfast was good.
Stayed 1 night in Jan 2024
Response from Amir K. on Feb 3, 2024
Dear Nicholas,Thank You so much for staying with us at Holiday Inn Express & Suites in Lincoln, NH. We appreciate Your feedback and look forward to welcoming You back the next time You visit the White Mountains and Loon Mountain. Please take care.Best Regards,Amir K. General Manager.

6/10 Okay

Jane

Business traveller
Liked: Cleanliness, staff & service, amenities
Hear toilet flushing during evening
Stayed 2 nights in Jan 2024
Response from Amir K. on Feb 3, 2024
Dear Jane,Thank You so much for staying with us at Holiday Inn Express & Suites in Lincoln, NH. We appreciate Your amazing feedback and look forward to welcoming You back the next time You visit the White Mountains and Loon Mountain. Please take care.Best Regards,Amir K. General Manager.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice stay.
Stayed 2 nights in Jan 2024
Response from Amir K. on Feb 3, 2024
Dear Guest,Thank You so much for staying with us at Holiday Inn Express & Suites in Lincoln, NH. We appreciate Your amazing feedback and look forward to welcoming You back the next time You visit the White Mountains and Loon Mountain. Please take care.Best Regards,Amir K. General Manager.

10/10 Excellent

Blanca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and perfect for families
If you’re staying at a hotel in this area, this is hands down the best. Excellent service and location!
Stayed 2 nights in Jan 2024
Response from Amir K. on Feb 3, 2024
Dear Blanca,Thank You so much for staying with us at Holiday Inn Express & Suites in Lincoln, NH. We appreciate Your amazing feedback and look forward to welcoming You back the next time You visit the White Mountains and Loon Mountain. Please take care.Best Regards,Amir K. General Manager.

10/10 Excellent

Allison

Stayed 1 night in Jan 2024
Response from Amir K. on Feb 3, 2024
Dear Allison,Thank You so much for staying with us at Holiday Inn Express & Suites in Lincoln, NH. We appreciate Your amazing feedback and look forward to welcoming You back the next time You visit the White Mountains and Loon Mountain. Please take care.Best Regards,Amir K. General Manager.

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and accommodating. Family suite was large and suited our family of 5 well.
Stayed 1 night in Jan 2024
Response from Amir K. on Feb 3, 2024
Dear Renee,Thank You so much for staying with us at Holiday Inn Express & Suites in Lincoln, NH. We appreciate Your amazing feedback and look forward to welcoming You back the next time You visit the White Mountains and Loon Mountain. Please take care.Best Regards,Amir K. General Manager.

10/10 Excellent

Junior

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here was exceptionally welcoming, and the hotel is clean.
Stayed 1 night in Jan 2024
Response from Amir K. on Feb 3, 2024
Dear Junior,Thank You so much for staying with us at Holiday Inn Express & Suites in Lincoln, NH. We appreciate Your amazing feedback and look forward to welcoming You back the next time You visit the White Mountains and Loon Mountain. Please take care.Best Regards,Amir K. General Manager.

10/10 Excellent

Angelina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Amir K. on Feb 3, 2024
Dear Angelina,Thank You so much for staying with us at Holiday Inn Express & Suites in Lincoln, NH. We appreciate Your amazing feedback and look forward to welcoming You back the next time You visit the White Mountains and Loon Mountain. Please take care.Best Regards,Amir K. General Manager.

10/10 Excellent

Leen

Stayed 1 night in Jan 2024
Response from Amir K. on Feb 3, 2024
Dear Leen,Thank You so much for staying with us at Holiday Inn Express & Suites in Lincoln, NH. We appreciate Your amazing feedback and look forward to welcoming You back the next time You visit the White Mountains and Loon Mountain. Please take care.Best Regards,Amir K. General Manager.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
absolutely loved the location, nice hotel.
Response from Amir K. on Jan 10, 2024
Dear Carly Hodes,What an Amazing feedback !!! Thank You so much. We appreciate all Your compliments about the location of our hotel. Thank You for staying with us at Holiday Inn Express & Suites in Lincoln, NH. We look forward to welcoming You back the next time You visit the beautiful White Mountains and Loon Mountain. Best Regards,Amir K.General Manager.