Save

Choose dates to view prices

Hilton Garden Inn Watertown/Thousand Islands

Photo gallery for Hilton Garden Inn Watertown/Thousand Islands

Exterior
Indoor pool
Business Suite, 1 King Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds
Breakfast, lunch, dinner served; American cuisine
Reception

Overview of Hilton Garden Inn Watertown/Thousand Islands

Hilton Garden Inn Watertown/Thousand Islands

3.0 star property
9.0 out of 10 Wonderful
9.0/10 Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
Map
1290 Arsenal Street, Watertown, NY, 13601

Explore the area

  • Popular LocationSalmon Run Mall15 min walk
  • Popular LocationKostyk Field3 min drive
  • Popular LocationJefferson Community College3 min drive
  • AirportWatertown, NY (ART-Watertown Intl.)8 min drive

Room options

About this area

Watertown

Located in Watertown, Hilton Garden Inn Watertown/Thousand Islands is in an area with good shopping. Jefferson County Historical Society and Sci-Tech Center of Northern New York are cultural highlights, and some of the area's landmarks include Roswell P. Flower Memorial Library and Sackets Harbor Battlefield State Park. Kostyk Field and New York State Zoo at Thompson Park are also worth visiting. Take in the nearby slopes with downhill skiing and skiing, or check out other outdoor activities such as snowmobiling.
Visit our Watertown travel guideOpens in a new window
Map

What's nearby

  • Salmon Run Mall - 15 min walk
  • Kostyk Field - 3 min drive
  • Jefferson Community College - 3 min drive
  • Sci-Tech Center of Northern New York - 5 min drive
  • Samaritan Medical Center - 6 min drive

Getting around

  • Watertown, NY (ART-Watertown Intl.) - 8 min drive

Restaurants

  • McDonald's - 14 min walk
  • Byrne Dairy & Deli - 2 min drive
  • Starbucks - 6 min walk
  • Texas Roadhouse - 13 min walk
  • Taco Bell - 14 min walk

About this property

Hilton Garden Inn Watertown/Thousand Islands

3-star hotel
Take advantage of a garden, dry cleaning/laundry services, and a fireplace in the lobby at Hilton Garden Inn Watertown/Thousand Islands. For some rest and relaxation, visit the hot tub. The onsite restaurant, The Grille, features American cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking
  • Full breakfast (surcharge), RV/bus/truck parking, and an electric car charging station
  • Express check-out, luggage storage, and coffee/tea in the lobby
  • Guest reviews say good things about the helpful staff and proximity to shopping
Room features
All 136 rooms feature comforts such as air conditioning, in addition to perks like free WiFi and safes. Guests reviews say good things about the clean rooms at the property.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with hair dryers
  • 37-inch flat-screen TVs with cable channels
  • Refrigerators, microwaves, and cookware/dishes/utensils

Languages

English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property

Safety measures

Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM–11:30 AM for a fee: USD 15.95 for adults and USD 6.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Grille

Things to do

  • Gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Wedding services

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Braille/raised signage
  • Elevator
  • In-room accessibility available in select rooms
  • Phone accessibility kit
  • Roll-in shower available in select rooms
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

Policies

Check-in

Check-in time starts at 4 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 15.95 for adults and USD 6.95 for children
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Thousand Islands
Hilton Garden Inn Watertown Thousand Islands
Hilton Garden Thousand Islands
Hilton Garden Watertown Thousand Islands
Hilton Garden Inn Watertown/Thousand Islands Watertown
Hilton Garden Watertown/Thousand Islands Watertown
Hilton Garden Watertown/Thousand Islands
Hilton Garn WatertownThousand
Hilton Garden Inn Watertown/Thousand Islands Hotel
Hilton Garden Inn Watertown/Thousand Islands Watertown
Hilton Garden Inn Watertown/Thousand Islands Hotel Watertown

Frequently asked questions

Does Hilton Garden Inn Watertown/Thousand Islands have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Hilton Garden Inn Watertown/Thousand Islands?

As of Jun 3, 2023, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Watertown/Thousand Islands on Jun 25, 2023 start from CA $203.44, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Garden Inn Watertown/Thousand Islands pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 per room). There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hilton Garden Inn Watertown/Thousand Islands?

Self parking is free at this property.

What time is check-in at Hilton Garden Inn Watertown/Thousand Islands?

Check-in begins at 4 PM.

What time is check-out at Hilton Garden Inn Watertown/Thousand Islands?

Check-out is at noon.

Where is Hilton Garden Inn Watertown/Thousand Islands located?

Situated in Watertown, this hotel is within 1 mi (2 km) of Salmon Run Mall and Kostyk Field. Jefferson Community College and Sci-Tech Center of Northern New York are also within 2 mi (3 km).

Hilton Garden Inn Watertown/Thousand Islands Reviews

Hilton Garden Inn Watertown/Thousand Islands Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 515 out of 797 reviews" "
" "10 - Excellent 65%
Rating 8 - Good. 210 out of 797 reviews" "
" "8 - Good 26%
Rating 6 - Okay. 46 out of 797 reviews" "
" "6 - Okay 6%
Rating 4 - Poor. 15 out of 797 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 11 out of 797 reviews" "
" "2 - Terrible 1%

9.3/10

Cleanliness

9.2/10

Staff & service

9.1/10

Amenities

9.3/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

courtney

Stayed 1 night in Apr 2023

8/10 Good

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. Check in was quick and easy! Our room was clean and comfortable. The only complaint we had was that the jetted tub was confusing to use. Both knobs turned hot and cold and it took at least 45 minutes to get it filled up to a nice temperature. That wouldn’t affect any future stays at this hotel, we had a great experience!
Stayed 1 night in Apr 2023

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a quick and easy check in and out hassle and stress free. I would definitely stay again The iNN was clean and in gd shape definitely wortth the reservation I highly recommend the Hilton Garden Inn in Watertown NY if your looking to get a gd night sleep or a toddy and a meal this is the place
Stayed 1 night in Mar 2023

10/10 Excellent

Vanessa

Stayed 1 night in Mar 2023

10/10 Excellent

Naomi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023

10/10 Excellent

Mary

Stayed 1 night in Mar 2023

8/10 Good

Antonio

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff
Stayed 1 night in Mar 2023

2/10 Terrible

Sara

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Uncalled for advice
The room was amazing. However i was trying to get away from a sticky situation and my husband called the hotel naking allegations of me wanting to hurt myself. The gentlemen at the front desk advised my husband to call the police which ended up with me in handcuffs injured and 4 hours in the hospital. I love the Hilton however i am extremely annoyed i spent over 200$ on a jacuzzi suite and was hardly able to use it. I stayed in room 237 on Friday. Was NOT happy with the advice from the gentleman at the front counter.
Stayed 1 night in Feb 2023

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023