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Hilton Garden Inn Watertown/Thousand Islands

Photo gallery for Hilton Garden Inn Watertown/Thousand Islands

Reception
Indoor pool
Indoor pool
Business Suite, 1 King Bed | Room amenity
Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Overview of Hilton Garden Inn Watertown/Thousand Islands

Hilton Garden Inn Watertown/Thousand Islands

3.0 star property

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
1290 Arsenal Street, Watertown, NY, 13601

Explore the area

  • Popular LocationRoswell P. Flower Memorial Library4 min drive
  • Popular LocationHighland Meadows Golf and Country Club7 min drive
  • AirportWatertown, NY (ART-Watertown Intl.)8 min drive
  • Popular LocationBurrville Cider Mill13 min drive

Choose dates to view prices

About this area

Watertown

Located in Watertown, Hilton Garden Inn Watertown/Thousand Islands is in an area with good shopping. Jefferson County Historical Society and Roswell P. Flower Memorial Library are local landmarks, and some of the area's activities can be experienced at Dry Hill Ski Area and Highland Meadows Golf and Country Club. Take in the nearby slopes with downhill skiing and skiing, or check out other outdoor activities such as snowmobiling.
Visit our Watertown travel guideOpens in a new window
Map

What's nearby

  • Roswell P. Flower Memorial Library - 4 min drive
  • Highland Meadows Golf and Country Club - 7 min drive
  • Burrville Cider Mill - 13 min drive
  • Fort Drum - 16 min drive
  • Winona State Forest - 31 min drive

Getting around

  • Watertown, NY (ART-Watertown Intl.) - 8 min drive

Restaurants

  • Applebee's - 4 min walk
  • Chipotle - 4 min walk
  • Jreck Subs - 5 min walk
  • Buffalo Wild Wings - 6 min walk
  • Ruby Tuesday - 7 min walk

About this property

Hilton Garden Inn Watertown/Thousand Islands

3-star hotel with fitness center and conference center
This hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference center, and a spa tub are onsite.
Hilton Garden Inn Watertown/Thousand Islands offers 136 air-conditioned accommodations with safes and coffee/tea makers. 37-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee daily 6 AM–11:30 AM: USD 15.95 for adults and USD 6.95 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • The Grille

Things to do

  • Fitness center
  • Indoor pool
  • Spa tub

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Conference center (6350.0 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Phone accessibility kit
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Fireplace in lobby
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom

Entertainment

  • 37-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe

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Watertown
Watertown
3 star
3 star
Parking included
Parking included
Business-friendly
Business-friendly
Hotel
Hotel
Air conditioned
Air conditioned
Guest rating 4.5+
Guest rating 4.5+

Policies

Check-in

Check-in time starts at 4 PM
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Welcoming dogs and cats only
2 per room

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: USD 15.95 for adults and USD 6.95 for children (approximately)
  • Pet fee: USD 75 per accommodation, per stay
  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Garden Inn Thousand Islands
Hilton Garden Inn Watertown Thousand Islands
Hilton Garden Thousand Islands
Hilton Garden Watertown Thousand Islands
Hilton Garden Inn Watertown/Thousand Islands Watertown
Hilton Garden Watertown/Thousand Islands Watertown
Hilton Garden Watertown/Thousand Islands
Hilton Garn WatertownThousand
Hilton Garden Inn Watertown/Thousand Islands Hotel
Hilton Garden Inn Watertown/Thousand Islands Watertown
Hilton Garden Inn Watertown/Thousand Islands Hotel Watertown

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 474 out of 737 reviews
5 - Excellent 64%
Rating 4 - Good. 196 out of 737 reviews
4 - Good 27%
Rating 3 - Okay. 43 out of 737 reviews
3 - Okay 6%
Rating 2 - Poor. 14 out of 737 reviews
2 - Poor 2%
Rating 1 - Terrible. 10 out of 737 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.6/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

4.5/5

Eco-friendliness
Write a review

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't particularly like being on the side where you could hear all the traffic. Everything else was good.
Stayed 1 night in Aug 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Wish the pool was open a little later.
Stayed 1 night in Aug 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Like the pool being open
Stayed 1 night in Jul 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hot tub and pool were great
Stayed 1 night in Jul 2022