5/5 Excellent
Carol, Watertown, NY
Travelled with group
12 Oct. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2020
Photo gallery
Guest reviews
4.5 out of 5 Wonderful
582 reviews
Guests rated this property 4.7/5 for cleanliness.
Popular amenities
Pool
Free WiFi
Parking included
Air conditioning
Restaurant
Gym
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- Hand sanitizer provided
Map
1290 Arsenal Street, Watertown, NY
Explore the area
Salmon Run Mall7 min walk
Jefferson Community College3 min drive
Sci-Tech Center of Northern New York5 min drive
Watertown, NY (ART-Watertown Intl.)8 min drive
Choose dates to view prices
Room, 1 King Bed
4.8/5 guest room rating
- 240 sq ft
- Sleeps 2
Room, 1 King Bed (Drinks & Snacks)
- Sleeps 2
Room, 1 King Bed, Jetted Tub
5/5 guest room rating
- 240 sq ft
- Sleeps 2
Junior Suite, 1 King Bed
5/5 guest room rating
- 240 sq ft
- Sleeps 4
Room, 1 King Bed, Accessible (Hearing)
5/5 guest room rating
- Sleeps 2
Room, 2 Queen Beds (Drinks & Snacks)
- Sleeps 4
Room, 2 Queen Beds
4.8/5 guest room rating
- 240 sq ft
- Sleeps 4
Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)
5/5 guest room rating
- Sleeps 4
Business Suite, 1 King Bed
5/5 guest room rating
- 240 sq ft
- Sleeps 4
Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)
4.8/5 guest room rating
- Sleeps 2
Room, 2 Queen Beds, Accessible (Hearing)
4.7/5 guest room rating
- Sleeps 4
About this area
Watertown
Located in Watertown, Hilton Garden Inn Watertown/Thousand Islands is in an area with good shopping. Jefferson County Historical Society and Roswell P. Flower Memorial Library are local landmarks, and some of the area's attractions include Sci-Tech Center of Northern New York and New York State Zoo at Thompson Park. Take in the nearby slopes with downhill skiing, or try out other outdoor activities such as snowmobiling.
What's nearby
- Salmon Run Mall - 7 min walk
- Jefferson Community College - 3 min drive
- Jefferson County Historical Society - 4 min drive
- Roswell P. Flower Memorial Library - 4 min drive
- Sci-Tech Center of Northern New York - 5 min drive
Getting around
- Watertown, NY (ART-Watertown Intl.) - 8 min drive
Restaurants
- The Grille — 1 min walk
- Chipotle - 4 min walk
- Jreck Subs - 5 min walk
- Bob Evans - 6 min walk
- Ruby Tuesday - 7 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of CleanStay (Hilton)
Social distancing
Contactless check-in and check-out
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi
Parking and public transport
- Free self parking
- Electric car charging station
- Motorhome/coach/lorry parking
Food and drink
- Breakfast available for a fee daily 6 AM–11:30 AM: USD 11.95 for adults and USD 6.95 for children
- 1 restaurant
- 1 bar
- Room service available
- Coffee/tea in a common area
Things to do
- Fitness centre
- Indoor pool
- Hot tub
Family friendly
- Dry cleaning service
- Free cots/infant beds
- Indoor pool
- Laundry facilities
- Microwave
- Fridge
- Rollaway/extra beds (surcharge)
Conveniences
- ATM/banking services
- Ballroom
- Banquet hall
- Lift
- Free newspapers in reception
- Front-desk safe
Guest services
- 24-hour front desk
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Wedding services
Languages spoken
- English
- German
Business services
- 24-hour business centre
- Meeting rooms
- Conference centre (6350.0 square feet of space)
Outdoors
- Garden
- Picnic area
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom
- Assistive listening devices available
- Braille signage
- In-room accessibility
- Roll-in shower
- Wheelchair accessible (may have limitations)
More
- Designated smoking areas
- Fireplace in reception
- TV in lobby
Room amenities
Bedroom
- Air conditioning
- Free cots/infant beds
- Linens
- Rollaway/extra beds (surcharge)
Bathroom
- Hairdryer
Entertainment
- 37-inch flat-screen TV
- TV channels
Food and drink
- Coffee/tea maker
- Cookware/dishes/utensils
- Microwave
- Fridge
More
- Connecting rooms available
- Desk
- Free local calls
- Free newspapers (weekdays)
- Iron/ironing board
- Phone
- Safe
Policies
Check-in
Check-in time starts at 4 PM
Express check-in
Check-out
Check-out before noon
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Renovations and closures
Due to COVID-19, this property’s food and beverage options may be limited.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 10 per night.
Free cots (infant beds)
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Breakfast fee: USD 11.95 for adults and USD 6.95 for children (approximately)
- Rollaway bed fee: USD 10 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Hilton Garden Inn Watertown/Thousand Islands Watertown
Hilton Garden Inn Watertown/Thousand Islands
Hilton Garden Watertown/Thousand Islands Watertown
Hilton Garden Watertown/Thousand Islands
Hilton Garden Inn Watertown/Thousand Islands Hotel
Hilton Garden Inn Watertown/Thousand Islands Watertown
Hilton Garden Inn Watertown/Thousand Islands Hotel Watertown
Frequently asked questions
4.5
Wonderful
4.7/5
Cleanliness
4.6/5
Staff & service
4.5/5
Amenities
4.6/5
Property conditions & facilities
5/5 Excellent
Vera, Boston
7 Sep. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2020
5/5 Excellent
JC, Orange County NY
Travelled with family
24 Aug. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2020
5/5 Excellent
Verified traveller
Travelled with family
16 Aug. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2020
5/5 Excellent
Nick, Syracuse, NY
Travelled with partner
4 Aug. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2020
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