Title: Hilton Garden Inn Watertown/Thousand Islands - Latest Reviews, Deals & Photos 2026 - Expedia.ca

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# Hilton Garden Inn Watertown/Thousand Islands

Travelers find the perfect blend of comfort and convenience at this welcoming hotel, with a cozy fireplace, on-site dining, and relaxing pool facilities.

## Photo gallery for Hilton Garden Inn Watertown/Thousand Islands

![Exterior - Hilton Garden Inn Watertown/Thousand Islands (Watertown)](https://images.trvl-media.com/lodging/5000000/4580000/4574300/4574263/45d254bd.jpg?impolicy=resizecrop&rw=598&ra=fit)

![Reception - Hilton Garden Inn Watertown/Thousand Islands (Watertown)](https://images.trvl-media.com/lodging/5000000/4580000/4574300/4574263/8c12cda2.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Reception - Hilton Garden Inn Watertown/Thousand Islands (Watertown)](https://images.trvl-media.com/lodging/5000000/4580000/4574300/4574263/3b475b77.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Courtyard - Hilton Garden Inn Watertown/Thousand Islands (Watertown)](https://images.trvl-media.com/lodging/5000000/4580000/4574300/4574263/0429f86f.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Indoor pool - Hilton Garden Inn Watertown/Thousand Islands (Watertown)](https://images.trvl-media.com/lodging/5000000/4580000/4574300/4574263/69d984c1.jpg?impolicy=resizecrop&rw=297&ra=fit)

- Overview
- Rooms
- Location
- Policies

The Hilton Garden Inn Watertown/Thousand Islands welcomes guests with a charming garden and lobby fireplace. The Grille serves American cuisine all day, while the spa tub offers relaxation after exploring. The indoor pool provides a refreshing retreat year-round.

## Reviews

9.2

Wonderful

## Popular amenities

- Hot tub
- Pet friendly
- Parking included
- Free WiFi
- Restaurant

## Check prices for these days

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## Room options

All rooms

2 beds

1 bed

Showing 11 of 11 rooms

### View all photos for Room, 2 Queen Beds

![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/5000000/4580000/4574300/4574263/ffbd3139.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Room, 2 Queen Beds

9.8

Exceptional

14 reviews

- 240 sq ft
- Sleeps 4
- 2 Queen Beds

### View all photos for Room, 1 King Bed

![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/5000000/4580000/4574300/4574263/26f27052.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Room, 1 King Bed

9.4

Exceptional

28 reviews

- 240 sq ft
- Sleeps 2
- 1 King Bed

### View all photos for Business Suite, 1 King Bed

![Business Suite, 1 King Bed](https://images.trvl-media.com/lodging/5000000/4580000/4574300/4574263/41d9daa8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Business Suite, 1 King Bed

- 240 sq ft
- Sleeps 4
- 1 King Bed

### View all photos for Junior Suite, 1 King Bed

![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/5000000/4580000/4574300/4574263/3e3226a4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Junior Suite, 1 King Bed

10.0

Exceptional

1 review

- 240 sq ft
- Sleeps 4
- 1 King Bed

### View all photos for Room, 1 King Bed, Jetted Tub

![Room, 1 King Bed, Jetted Tub](https://images.trvl-media.com/lodging/5000000/4580000/4574300/4574263/135d4354.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Room, 1 King Bed, Jetted Tub

10.0

Exceptional

3 reviews

- 240 sq ft
- Sleeps 2
- 1 King Bed

### View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

![Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing) | Living area](https://images.trvl-media.com/lodging/5000000/4580000/4574300/4574263/36d4dddd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

- Sleeps 4
- 1 King Bed

### View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

![Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)](https://images.trvl-media.com/lodging/5000000/4580000/4574300/4574263/dd8a5326.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

10.0

Exceptional

3 reviews

- Sleeps 2
- 1 King Bed

### View all photos for Room, 2 Queen Beds, Accessible (Hearing)

![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/5000000/4580000/4574300/4574263/ffbd3139.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Room, 2 Queen Beds, Accessible (Hearing)

7.0

Good

2 reviews

- Sleeps 4
- 2 Queen Beds

### View all photos for Room, 1 King Bed, Accessible (Hearing)

![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/5000000/4580000/4574300/4574263/26f27052.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Room, 1 King Bed, Accessible (Hearing)

10.0

Exceptional

1 review

- Sleeps 2
- 1 King Bed

### View all photos for Room, 1 King Bed (Drinks & Snacks)

![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/5000000/4580000/4574300/4574263/26f27052.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Room, 1 King Bed (Drinks & Snacks)

- Sleeps 2
- 1 King Bed

### View all photos for Room, 2 Queen Beds (Drinks & Snacks)

![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/5000000/4580000/4574300/4574263/ffbd3139.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Room, 2 Queen Beds (Drinks & Snacks)

10.0

Exceptional

1 review

- Sleeps 4
- 2 Queen Beds

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## About the area

Watertown is home to Hilton Garden Inn Watertown/Thousand Islands. Jefferson County Historical Society and Sci-Tech Center of Northern New York are cultural highlights, and some of the area's landmarks include Roswell P. Flower Memorial Library and Sackets Harbor Battlefield State Park. Kostyk Field and New York State Zoo at Thompson Park are also worth visiting. Take in the nearby slopes with downhill skiing and skiing, or check out other outdoor activities such as snowmobiling. [Visit our Watertown travel guide](https://www.expedia.ca/Watertown.dx417)

![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.97609%2C-75.94707&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=vYL2RrCRBWlwzdH_yuaEohzXur0=)

1290 Arsenal Street, Watertown, NY, 13601

### What's nearby

- ![Aerial Watertown](https://images.trvl-media.com/place/6217389/3b6a48d9-4a69-4212-a0fe-d031771ad5f7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high)  
Fort Drum  
11 min drive \- 22.0 km
- Salmon Run Mall  
13 min walk \- 1.1 km
- Regal Salmon Run  
16 min walk \- 1.4 km
- Jefferson Community College  
2 min drive \- 3.3 km
- Kostyk Field  
3 min drive \- 2.2 km

### Getting around

- Watertown, NY (ART-Watertown Intl.)  
8 min drive

### Restaurants

- McDonald's  
14 min walk
- Chick-fil-A  
2 min walk
- Starbucks  
5 min walk
- Salmon Run Mall Food Court  
16 min walk
- Dunkin'  
3 min walk

## About this property

### Hilton Garden Inn Watertown/Thousand Islands

Property highlights

Take advantage of a garden, dry cleaning/laundry services, and a fireplace in the lobby at Hilton Garden Inn Watertown/Thousand Islands. For some rest and relaxation, visit the hot tub. The on-site American cuisine restaurant, The Grille, offers breakfast, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym. 

You'll also enjoy the following perks during your stay:

- An indoor pool
- Free self parking
- Full breakfast (surcharge), RV/bus/truck parking, and an electric car charging station
- Express check-out, express check-in, and a ballroom
- Guest reviews say great things about the helpful staff

Room features

All 136 rooms feature comforts such as air conditioning, in addition to perks like free WiFi and safes. 

Other conveniences in all rooms include: 

- Rollaway/extra beds (surcharge) and free cribs/infant beds
- Bathrooms with hair dryers
- 37-inch flat-screen TVs with cable channels
- Refrigerators, microwaves, and cookware/dishes/utensils

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## Property amenities

### Internet

- Available in all rooms: Free WiFi and wired internet
- Available in some public areas: Free WiFi

### Parking and transportation

- Electric car charging station on site
- Free self parking on site
- RV/bus/truck parking on site
- Wheelchair-accessible parking and van parking available

### Food and drink

- Daily full breakfast available 6:00 AM to 11:30 AM for a fee: USD 15.95 for adults and USD 6.95 for children
- A bar/lounge
- A restaurant
- Coffee and tea in common areas

### Restaurants on site

- The Grille

### Things to do

- Gym
- Hot tub
- Indoor pool
- TV in common areas

### Family friendly

- In-room crib
- In-room microwave
- In-room refrigerator
- Indoor pool
- Laundry facilities
- Rollaway/extra bed (surcharge)

### Conveniences

- 24-hour front desk
- ATM
- Free newspapers in lobby
- Laundry facilities
- Luggage storage
- Safe at front desk
- Vending machine

### Guest services

- Dry cleaning/laundry service
- Housekeeping (daily)
- Multilingual staff
- Wedding services

### Business services

- Conference center (6,351 square feet of space)
- Meeting rooms

### Outdoors

- Garden
- Picnic area

### Accessibility

- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Braille/raised signage
- Elevator
- Phone accessibility kit
- Stair-free path to entrance
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible business center
- Wheelchair-accessible gym
- Wheelchair-accessible parking
- Wheelchair-accessible path to elevator
- Wheelchair-accessible pool
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-accessible van parking

### More

- 1 building
- 4 floors
- Ballroom
- Banquet hall
- Built in 2011
- Designated smoking areas
- Fireplace in lobby

## Room amenities

### Bedroom

- Bedsheets provided
- Free crib
- Rollaway/extra bed (surcharge)

### Bathroom

- Hair dryer
- Private bathroom
- Towels provided

### Entertainment

- 37-inch flat-screen TV with cable channels

### Food and drink

- Coffee/tea maker
- Cookware, dishware, and utensils
- Limited room service
- Microwave
- Refrigerator

### More

- Air conditioning
- Connecting rooms available
- Desk
- Free local calls
- Free weekday newspapers
- Iron/ironing board
- Phone
- Safe

## Policies

### Check-in

Check-in time starts at 4 PM

Contactless check-in available

Express check-in available

### Check-out

Check-out before noon

Contactless check-out available

Express check-out available

### Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

### Access methods

Staffed front desk

### Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total pets

### Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 10 per night

Free cribs are available on request at the property

### Property payment types

## Important information

### Optional extras

- Fee for full breakfast: approximately USD 15.95 for adults and USD 6.95 for children
- Pet fee: USD 75 per accommodation, per stay
- Service animals are exempt from fees
- Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. 

### You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

### We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

### Property is also known as

Hilton Garden Inn Thousand Islands

Hilton Garden Inn Watertown Thousand Islands

Hilton Garden Thousand Islands

Hilton Garden Watertown Thousand Islands

Hilton Garden Inn Watertown/Thousand Islands Watertown

Hilton Garden Watertown/Thousand Islands Watertown

Hilton Garden Watertown/Thousand Islands

Hilton Garn WatertownThousand

Hilton Garden Inn Watertown/Thousand Islands Hotel

Hilton Garden Inn Watertown/Thousand Islands Watertown

Hilton Garden Inn Watertown/Thousand Islands Hotel Watertown

## Frequently asked questions

### Does Hilton Garden Inn Watertown/Thousand Islands have a pool?

### How much does it cost to stay at Hilton Garden Inn Watertown/Thousand Islands?

### Is Hilton Garden Inn Watertown/Thousand Islands pet-friendly?

### How much is parking?

### What time is check-in at Hilton Garden Inn Watertown/Thousand Islands?

### What time is check-out at Hilton Garden Inn Watertown/Thousand Islands?

### Where is Hilton Garden Inn Watertown/Thousand Islands located?

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## Reviews

## Hilton Garden Inn Watertown/Thousand Islands Reviews

9.2

### Wonderful

All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines)

### 9.4

Cleanliness

### 9.0

Location

### 9.4

Staff & service

### 9.4

Property conditions & facilities

10 - Excellent

667

8 - Good

239

6 - Okay

58

4 - Poor

20

2 - Terrible

16

## Reviews

Verified

### 10/10 Excellent

#### Tiffany

Dec 29, 2025

Liked: Cleanliness, amenities

Clean room great staff. Nice restaurant 

##### Tiffany

Stayed 2 nights in Nov 2025

Verified

### 10/10 Excellent

#### Frank

Feb 3, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Beautiful luxurious Room 👍

##### Frank

Stayed 1 night in Jan 2026

Verified

### 10/10 Excellent

#### Rick

Sep 2, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Easy check in with a smile. Always great staff here and a great hotel

##### Rick

Stayed 1 night in Aug 2025

Verified

### 10/10 Excellent

#### Robert

Jul 14, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Very good breakfast with good, healthy food options and very timely and pleasant service all four days of our stay.

##### Robert

Stayed 4 nights in Jul 2025

Verified

### 10/10 Excellent

#### John

Apr 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful stay! Excellent staff and great restaurant! 

##### John

Stayed 1 night in Apr 2025

Verified

### 10/10 Excellent

#### Emma

Sep 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The overall stay was great! Hotel is great and is in a great area. Lots of restaurants and shopping around. Only complaint is it took like 30-40 minutes to get some hot water running in the shower! 

##### Emma

Stayed 2 nights in Aug 2025

Verified

### 10/10 Excellent

#### Brian

May 9, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Very nice place with great staff 

##### Brian

Stayed 1 night in May 2025

Verified

### 10/10 Excellent

#### Laryssa

Dec 7, 2025

Liked: Cleanliness, amenities, property conditions & facilities

All of the staff were nice and even managers were even seen in their offices or in the hallways throughout the weekend. Also it smelled so good from the fresh clean room to the great food that The Grille was making. I think the only down side was maybe the road outback however I think the TV drowned it out. 

![](https://a.travel-assets.com/ugc/hotel-reviews/590af891-3175-463a-809b-6af89715a927-1765140650105.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high)

##### Laryssa

Stayed 2 nights in Dec 2025

Verified

### 10/10 Excellent

#### W

Nov 13, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great location for all local tourism and business. 

##### W

Stayed 2 nights in Sep 2024

Verified

### 10/10 Excellent

#### Michael

Oct 9, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The room was perfect, A/c was set at perfect temperature. Everything very well cleaned and stocked 

##### Michael

Stayed 1 night in Oct 2025

Verified

### 10/10 Excellent

#### Cheryl

Mar 19, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice and clean place to stay!

##### Cheryl

Stayed 1 night in Mar 2024

Verified

### 10/10 Excellent

#### Jeremiah

Jul 30, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Stopover in Watertown 

It was great. The breakfast buffet was very good and the lady that was working the buffet was fantastic. 

##### Jeremiah

Stayed 1 night in Jul 2025

Verified

### 10/10 Excellent

#### Timothy

Mar 31, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Definitely Will Stay Again

The employees were all so friendly and helpful. We had a wonderful stay.

##### Timothy

Stayed 1 night in Mar 2025

Verified

### 8/10 Good

#### Thomas

Oct 12, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Outstanding staff - desk staff was friendly and competent. Bar tender was a delight - she made the pumpkin martinis to our specifics and delivered them with a smile. Body lotion needs to be refilled/replaced in room 338

##### Thomas

Stayed 2 nights in Oct 2025

Verified

### 10/10 Excellent

#### billy

Apr 27, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Very nice staff ! Nice location close to shopping and restaurants 

##### billy

Stayed 1 night in Apr 2025

Verified

### 10/10 Excellent

#### Joseph

Jan 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Having a restaurant in the hotel was wonderful. Food was excellent and staff friendly and professional. 

##### Joseph

Stayed 1 night in Jan 2025

Verified

### 8/10 Good

#### amy

Nov 22, 2024

The staff weee helpful, clean place, restaurant was good.

##### amy

Stayed 1 night in Nov 2024

Verified

### 10/10 Excellent

#### Robert

Aug 27, 2024

Liked: Property conditions & facilities

Staff was very friendly and attentive, restaurant was excellent. Will plan to stay here again when I’m working in this area. 

##### Robert

Stayed 1 night in Aug 2024

Verified

### 10/10 Excellent

#### Cheryl

Feb 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very clean and friendly 

##### Cheryl

Stayed 2 nights in Feb 2025

Verified

### 10/10 Excellent

#### Heather

Apr 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location. Very clean

##### Heather

Stayed 1 night in Apr 2025

Verified

### 10/10 Excellent

#### Joseph

Sep 3, 2024

Liked: Cleanliness, amenities, property conditions & facilities

Great service, clean room, nothing to complain about! Would stay again!

##### Joseph

Stayed 1 night in Aug 2024

Verified

### 10/10 Excellent

#### Barbara

Dec 29, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved having the restaurant right on site, easy parking and Starbucks just a short walk away! Very clean and up to date property.

##### Barbara

Stayed 2 nights in Nov 2024

Verified

### 10/10 Excellent

#### Arlo

Jan 4, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very clean room and quiet enjoy the jetted tub in the room 

##### Arlo

Stayed 1 night in Dec 2024

Verified

### 10/10 Excellent

#### Cheryl

Nov 13, 2023

Liked: Staff & service, amenities, property conditions & facilities

Great Staff, Clean and very welcoming!

##### Cheryl

Stayed 1 night in Nov 2023

Verified

### 10/10 Excellent

#### Samuel

Jun 9, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very clean, restaurant on site and close to several chain restaurants within walking distance. Easy stop for travelers with fuel, shopping and food conveniently close by. 

##### Samuel

Stayed 1 night in Jun 2024

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