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Reviews of Howard Johnson by Wyndham Waterloo/Cedar Falls

2.5 out of 5
Howard Johnson by Wyndham Waterloo/Cedar Falls
3052 Marnie Avenue, Waterloo, IA

Reviews

7.6

Good

Rating 10 - Excellent. 182 out of 640 reviews" "
Rating 8 - Good. 250 out of 640 reviews" "
Rating 6 - Okay. 101 out of 640 reviews" "
Rating 4 - Poor. 64 out of 640 reviews" "
Rating 2 - Terrible. 43 out of 640 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jacklyn

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
Affordable Older hotel, clean, they have done a nice job taking care of this hotel. Staff is friendly. People should know they don't have an elevator. Didn't bother us but family checking in behind us had walker and was told nothing available on 1 St floor. They had a really hard time with stairs. Pool was not the cleanest. We bring our dog with us so location was nice lots of room to walk dog around.
Stayed 1 night in Mar 2024

2/10 Terrible

MICHAEL, WEISER

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

2/10 Terrible

Sharla

Stayed 1 night in Feb 2024

10/10 Excellent

MICHAEL R

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

4/10 Poor

Mary

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Room doors slam and it’s very noisy. Vending machine doesn’t work. What little breakfast food they had was awful. I will definitely not stay there again.
Stayed 2 nights in Jan 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
The hotel was comfortable and one of the more reasonable places we can take our 2 dogs over Christmas! The room was perfect with small fridge, ground level and comfortable bed. Coffee in the morning was good and all employee interactions were pleasant.
Stayed 2 nights in Dec 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

JOSHUA

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff!
Stayed 2 nights in Dec 2023

2/10 Terrible

Janelle

Travelled with family
Disliked: Staff & service, property conditions & facilities
We did not expect anything other than clean, repaired and safe. There were holes in the walls and ceiling some suspiciously looking like camera holes. Black mold in the shower. We have stayed there before, but never again.
Stayed 1 night in Dec 2023

2/10 Terrible

Angela

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
First, the woman that checked us in was very friendly and accommodating, but it’s all downhill from there. The non smoking room had clearly been smoked in, and recently. We were moved to a different room after the desk attendant went to the room to verify the smell of smoke. I had traveled with other people, so we had a total of three rooms. Room 104 has a round hole in the ceiling as well as a small round hole at the top of the wall… we figured it was a camera hole at some point. It was stuffed with what looked like tin foil. Why not spackle the holes shut and paint over them?? Needless to say, there was no disrobing anywhere but the bathroom. Room 103 has a hole the size of a football behind the door with clear packing tape over it… whatever good it was doing. The third room had hair on the bed sheets… beyond gross. The entire hotel needs a renovation or deep clean. There were some questionable guests that were up well into the middle of the night dropping expletives loud enough to hear through the walls. But, I know you cannot expect much with Ho Jo. Price, stars and location were also red flags, but the person I was traveling with had booked the rooms, Lesson learned!
Stayed 1 night in Dec 2023

2/10 Terrible

Virginia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family was NOT ABLE TO MAKE THE TRIP for Thanksgiving and the hotel refused to allow any refund. That is terrible business!! We will never stay at a Howard Johnson again. Greedy people!
Stayed 2 nights in Nov 2023

2/10 Terrible

Shaun

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Mold on the ceiling in the pool area. Paper thin walls. Too many noisy customers. AC and fridge in the room made rattling or high pitched noise. You could say the property is retro if you mean it has never been updated or repaired since it was built. Rooms were expensive because of state football so way overpriced.
Stayed 1 night in Nov 2023

6/10 Okay

Jessica

Travelled with family
Liked: Staff & service, room comfort
Ehh
Room walls are super thin. Heard a couple arguing all night long. Found two bugs within a couple minutes of emtering room. Pool is prerty small and just eh. Breakfast was okay. Had waffles, sausage, biscuits gravy, yogurt, toast, juice, etc.
Stayed 1 night in Oct 2023

4/10 Poor

Annette

Liked: Amenities, property conditions & facilities
Phone had an issue the whole time I was there where it would do this funny ring thing every 15 to 20 minutes and then got woke not once but twice with staff trying to get in my room because they thought I had checked out.
Stayed 2 nights in Sep 2023

4/10 Poor

Steve

Have stayed here in past years. Seems to have gotten more wear and tear. The noise wasn’t controlled by management during the night. Loud talking, shouting, phone calls on speaker phone during the night. Yelling in the rooms, that could be heard on ours. Disappointing for the money spent.
Stayed 1 night in Sep 2023

8/10 Good

Takeyra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Sep 2023

8/10 Good

Bert

Travelled with partner
Liked: Amenities
There should be a chair for each person using the room. Just 1 chair for 2 people means one has to sit on the bed. Breakfast was good.
Stayed 1 night in Sep 2023

8/10 Good

Kyler

Stayed 1 night in Aug 2023

10/10 Excellent

Mark

Stayed 1 night in Aug 2023

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 4 nights in Aug 2023

8/10 Good

Shaquill

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

4/10 Poor

Stacy

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not family friendly
They were sweet and allowed us to check in early but when I got there the lady at front desk was extremely unprofessional. When we came back that evening the front lobby was filled with marijuana smoke and there were people that looked homeless plugged into all the outlets in the hallway. The room itself was great with the exception of stains on the couch.
Stayed 2 nights in Jul 2023

8/10 Good

James A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The retro design and old murals were a neat touch. The room was roomy and clean, the breakfast had decent options. Convenient location for our plans the next morning. Disappointing was the other guests smoking near the entrance when we arrived, and the smell of smoke stenched the hallway outside their room, though it was to be a non- smoking facility.
Stayed 1 night in Jul 2023

2/10 Terrible

Christy

Stayed 2 nights in Jul 2023

8/10 Good

HERBERT, DELISLE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
For the most part, it was good. What you expect in that price range. The staff were very helpful. Clean, and good shower. We slept well. Nothing fancy. Diner very close... parking list quite crowded.
Stayed 1 night in Jul 2023

8/10 Good

Norman

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
OK
Staff was nice!
Stayed 2 nights in Jul 2023

8/10 Good

Robin

Liked: Cleanliness
Stayed 1 night in Jul 2023

2/10 Terrible

Brandi

Travelled with family and small children, Travelled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
The wall was literally falling apart in our room and they still expected me to stay there with small children and my dogs. It was disgusting and unsafe.
Stayed 3 nights in Jun 2023

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Osama, Eden Prairie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is a good hotel and so close to the soccer fields
Stayed 1 night in Jun 2023

8/10 Good

Donna

Stayed 1 night in May 2023

8/10 Good

Deb

Liked: Cleanliness, room comfort
Just ok
Stayed 1 night in May 2023

10/10 Excellent

Eric, Eau Claire

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access from major highways. Nothing fancy, but clean and comfortable. Simple badic breakfast. Friendly front desk staff.
Stayed 1 night in May 2023

4/10 Poor

Jamica

Stayed 1 night in Mar 2023

8/10 Good

Craig

Travelled with partner
Liked: Cleanliness, staff & service
I have stayed a couple of times and for the price you can't beat it and you get breakfast too.
Stayed 3 nights in Mar 2023

4/10 Poor

Eric

Stayed 1 night in Mar 2023

6/10 Okay

Wendy

Stayed 1 night in Feb 2023

8/10 Good

Andrea

Stayed 1 night in Jan 2023

8/10 Good

Larry

Stayed 2 nights in Dec 2022

8/10 Good

ALICE, Caulfield

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Ceiling in bathroom over tub falling in, water stained and black moldy

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great cheaper hotel.
Stayed 1 night in Oct 2022

10/10 Excellent

Eric, Eau Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older facility but very clean. Very friendly and helpful staff. Recent room updates. Comfortable bed. Nearby family restaurant. Reasonable price. Very satisfied.
Stayed 1 night in Oct 2022

8/10 Good

Deborah

Stayed 2 nights in Oct 2022

10/10 Excellent

Eric, Eau Claire

Stayed 1 night in Oct 2022

6/10 Okay

Eric

Disliked: Property conditions & facilities
Bargain motel in expensive area for a reason.
Pretty dated property. Stayed 2 nights, no maid service after first night. Not sure if that is standard now or not, it's happened to us twice this year at two different motels. Not a big deal to us really but would be nice to know in advance if that is policy. Nice restaurant across parking lot.
Stayed 2 nights in Oct 2022

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was peaceful
Stayed 2 nights in Oct 2022

6/10 Okay

Leah

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No stairs. Room/beds was dirty. Had to be cleaned. Tv stopped working, had to move rooms. Door didnt lach, unless stammed multiple times. Fold out bed had no matress support on bottom, foot of bed hangs down to floor.
Stayed 4 nights in Sep 2022

4/10 Poor

Sean

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Kayla

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2022