Indoor pool

Reviews of Quality Inn Waverly

2.5 out of 5
Quality Inn Waverly
404 29th Ave Sw, Waverly, IA

Reviews

8.4

Very good

Rating 10 - Excellent. 136 out of 309 reviews" "
Rating 8 - Good. 116 out of 309 reviews" "
Rating 6 - Okay. 40 out of 309 reviews" "
Rating 4 - Poor. 10 out of 309 reviews" "
Rating 2 - Terrible. 7 out of 309 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nice and clean. It is a little noisy through the doors.
Stayed 1 night in Apr 2024
Response from Manager on Apr 12, 2024
Hello Ann,We appreciate your feedback on our well-maintained property. Please note that we strive to provide a comfortable stay for all our guests. Should you have any concerns during your future visits, feel free to reach out.

10/10 Excellent

Norbert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 1 night in Mar 2024
Response from Manager on Apr 5, 2024
Hello Norbert,We are delighted to hear that you found our staff to be friendly during your stay. Should you have any further feedback or require assistance, please do not hesitate to reach out to our management team. We appreciate your review and hope to welcome you back again in the future.

10/10 Excellent

Linda, Beaver Dam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although we didn’t need a lot of assistance, the interactions we had were very friendly. The hotel, the room, the pool/spa and parking lot were all very clean. We enjoyed the hut tub and also the dry sauna. This hotel is very easy to get to with ample parking. Even though there’s a WalMart next door, it’s on the edge of a quiet town, so not a lot of noise. And it was handy to run into WM when I realized I forgot to bring my Bedtime tea. We found the area really only offers chain food for dinner, but the next town is larger and an easy 20 minute drive. We only went to the breakfast one day and found it to be traditional hotel items. We were able to grab a yogurt cup. Although most items not for us, the options were waffles, cereal, bread, apples, eggs and sausage. We suggest visiting the downtown Waverly Get Roasted for good coffee and pastries, also downtown ThinkWell for roasted coffee beans.
Stayed 3 nights in Mar 2024
Response from Manager on Mar 27, 2024
Hello Linda,Thank you for sharing your detailed feedback. We're delighted to hear that you enjoyed the cleanliness of the hotel, facilities, and friendly interactions with our team. We appreciate your suggestions for local dining options and will share them with future guests. Should you have any further comments or require assistance, please do not hesitate to reach out directly to our management team. We hope to welcome you back in the future.

8/10 Good

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on Mar 27, 2024
Hello Pam, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

8/10 Good

Samantha

Stayed 2 nights in Mar 2024
Response from Manager on Apr 5, 2024
Hello Samantha, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 Excellent

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and rooms were small, but clean.
Stayed 1 night in Mar 2024
Response from Manager on Mar 12, 2024
Hello Sarah,We are pleased to hear our staff was able to assist you during your stay. We appreciate your feedback on the cleanliness of the rooms as we strive to provide a comfortable experience for all our guests. If you have any further comments or concerns, please don't hesitate to reach out to us.

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on Feb 28, 2024
Hello Lorna,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a fantastic experience with us. We hope to welcome you back soon for another enjoyable stay!

2/10 Terrible

Luann

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This place is terrible! The beds are so small Very gloomy place! I went to the front desk to see if I could get a bigger room, as there was one on the website, front desk told me no! Also that cots are fire hazard, but I have stayed at other places and they allow them. Do not stay here!!!!
Stayed 1 night in Feb 2024
Response from Manager on Feb 24, 2024
Hello Luann,We appreciate your feedback and regret to learn of your disappointment. Our room sizes are standard and cannot accommodate additional cots. Safety is a top priority for us, and we adhere strictly to regulations. Your comments will be shared with the team for future improvements.

10/10 Excellent

Igor, Lake Forest

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on Feb 15, 2024
Hello Igor,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. If there is anything else we can do to make your next visit even better, please do not hesitate to let us know. We hope to welcome you back soon!

2/10 Terrible

Nichol

Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
I told them I was a night shift worker and I was put in the middle of the bottom floor, in an adjoined room next to a couple that was extremely loud. After they checked out, the cleaning crew was no quieter. I had to pay for 2 nights to attempt to sleep during one day, for them to keep me awake the whole time.
Stayed 2 nights in Jan 2024
Response from Manager on Jan 29, 2024
Hello Nichol,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We understand that noise disturbances can be frustrating, and we will make sure to address this issue with our staff. We appreciate your understanding and hope to have the opportunity to provide you with a more comfortable stay in the future.

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff at checkin. Furnishings showing some age. A good place to rest for the night.
Stayed 1 night in Jan 2024
Response from Manager on Jan 27, 2024
Hello Adam,Thank you for choosing our hotel for your recent stay! We're glad to hear that our staff provided you with friendly service during check-in. We appreciate your feedback regarding the furnishings and will use it to continually improve. If you have any further comments or suggestions, please don't hesitate to reach out to our management team. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Cindy

Liked: Property conditions & facilities
Na
Stayed 1 night in Jan 2024
Response from Manager on Jan 27, 2024
Hello Cindy,Thank you for taking the time to share your feedback. We apologize for any inconvenience you may have experienced during your stay. We value your feedback and have shared it with our team to address the issues raised. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.

10/10 Excellent

jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Goid
Stayed 1 night in Jan 2024
Response from Manager on Jan 23, 2024
Hello jamie,Thank you for sharing your feedback with us. We appreciate your time and are glad to hear that you enjoyed your stay at our hotel. We strive to provide a positive experience for all our guests and we look forward to welcoming you back in the future.

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pool and hot tub were amazing! Room was clean. Hoping they will install the new ac/heat units soon. They have been sitting in hallway for months. Was hard to keep a comfortable temp in the room
Stayed 1 night in Jan 2024
Response from Manager on Jan 10, 2024
Hello Jamie,Thank you for your feedback on our pool and hot tub. We're glad to hear you enjoyed them! We appreciate your patience regarding the AC/heat unit. Our team is working to install them as soon as possible. We apologize for any inconvenience caused and hope you had a pleasant stay overall.

6/10 Okay

Nancy

Stayed 1 night in Dec 2023
Response from Manager on Jan 10, 2024
Hello Nancy,Thank you for choosing our hotel for your recent stay. We're sorry to hear that your experience was not perfect. We value your feedback and would appreciate if you could reach out to us directly to share any specific concerns you may have had during your stay. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience.

10/10 Excellent

Traci

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the hotel, 20 mins from my daughter house. Very convenient and will stay again in the future. We want to check out the little city of Waverly. We didn't get a chance due to our stay was over Christmas Eve and Christmas Day.
Stayed 3 nights in Dec 2023
Response from Manager on Jan 9, 2024
Hello Traci,Thank you for your positive feedback on your recent stay at our hotel. We are delighted to hear that you found our location convenient and that you plan on staying with us again in the future. We apologize for any inconvenience caused by the timing of your stay and hope you have the opportunity to explore the charming city of Waverly during your next visit.

10/10 Excellent

Kent

Travelled with partner
Stayed 1 night in Dec 2023
Response from Manager on Feb 1, 2024
Hello Kent,Thank you for choosing to stay at our hotel! We are delighted to hear that you had a wonderful experience during your stay. We hope to have the opportunity to host you again in the future!

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on Dec 22, 2023
Hello Jacqueline,Thank you for choosing our hotel for your recent stay! We appreciate your high rating and hope you had a great experience. If there is anything specific you would like to share about your stay, please feel free to reach out to us directly. We value your feedback and always strive to improve our services. We look forward to welcoming you back in the future for another enjoyable stay.

8/10 Good

Ron

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Dec 2023
Response from Manager on Dec 11, 2023
Hello Ron,Thank you for staying with us! We appreciate your support and hope you had a pleasant experience. If you have any further feedback or suggestions, please feel free to reach out to us directly. We look forward to welcoming you back in the future.

8/10 Good

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities
For a small town hotel it was great! We loved the hot tub and sauna!
Stayed 2 nights in Nov 2023
Response from Manager on Nov 30, 2023
Hello Heather,Thank you for choosing to stay at our hotel! We're thrilled to hear that you enjoyed our hot tub and sauna facilities during your visit. Your feedback is important to us and we hope to welcome you back again soon for another enjoyable stay.

10/10 Excellent

Jim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean staff was very friendly
Stayed 1 night in Nov 2023
Response from Manager on Nov 18, 2023
Hello Jim,Thank you for your feedback! We take pride in maintaining the cleanliness of our rooms and providing friendly service. We hope to have the opportunity to welcome you back in the future.

8/10 Good

Michael

Stayed 1 night in Nov 2023
Response from Manager on Dec 7, 2023
Hello Michael,Thank you for choosing our hotel for your recent stay. We appreciate your positive rating and we are glad that you had a good experience with us. If you have any further feedback or if there is anything else we can do to make your next stay even better, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future.

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Camper
A good location, quiet and affordable. We usually stay here whenever we visit the area.
Stayed 3 nights in Nov 2023
Response from Manager on Nov 11, 2023
Hello Mike,We're thrilled to hear that you enjoyed our hotel's location and found it to be quiet and affordable. It's always a pleasure to have returning guests. We hope to welcome you back again soon for another enjoyable stay at our hotel.

6/10 Okay

Catherine

Travelled with family
Liked: Cleanliness
Stayed in a handicapped room that we did not need. Full size bed so small. No one at front desk
Stayed 1 night in Oct 2023
Response from Manager on Oct 29, 2023
Hello Catherine,We apologize for any inconvenience you experienced during your stay. We will ensure our front desk staff is available for assistance in the future. Thank you for your feedback.

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on Oct 31, 2023
Hello Cynthia,Thank you for taking the time to share your feedback. We are glad to hear that you had such a positive experience during your stay with us. Your satisfaction is our top priority, and we appreciate your kind words. If there is anything else we can assist you with in the future, please do not hesitate to reach out to us.

8/10 Good

Patricia

Travelled with family and small children
Liked: Staff & service
The room had a musty smell. Felt it could have been cleaner
Stayed 1 night in Oct 2023
Response from Manager on Oct 16, 2023
Hello Patricia ,I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.

10/10 Excellent

Eleanore

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a one-night stay after attending a family wedding.
Stayed 1 night in Oct 2023
Response from Manager on Oct 10, 2023
Hi Eleanore,I am thrilled to know we have met your expectations and to know our location worked well for your plans. We are incredibly happy to learn that your stay was so peaceful, and we hope to see you again.

10/10 Excellent

Shelly, Conroy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Manager on Sep 26, 2023
Hello Shelly,We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area.

10/10 Excellent

AnnMarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, friendly staff,
Stayed 1 night in Sep 2023
Response from Manager on Sep 17, 2023
Hello AnnMarie,To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our staff. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Manager on Sep 7, 2023
Hello Diane,Thank you for sharing this rating, and we welcome you to visit us again anytime.

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checked by bank account and see three charges pending; twice for my room and once for my daughters room WHY?
Stayed 1 night in Sep 2023
Response from Manager on Sep 6, 2023
Hello Robert, I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially since we were not able to address the issues and misunderstandings right away. Please reach out to us so we can gather more information and investigate this matter. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.

8/10 Good

Cheri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean,good breakfast.
Stayed 2 nights in Aug 2023
Response from Manager on Aug 19, 2023
Hello Cheri,Thank you for being a valued guest and for providing us the feedback regarding our breakfast. We hope you will return so that we can provide you an even superior experience.

6/10 Okay

Chad

Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness
My room smelled like musty and wet dog.
Stayed 1 night in Aug 2023
Response from Manager on Aug 17, 2023
Hello Chad, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.

6/10 Okay

Deborah

Liked: Staff & service
Worn carpets in the hallways. Our tub drained very slowly so by the time we were done showering, there was 2” of water filling the tub. Was a little pricey. It’s right on the edge of town near a Walmart.
Stayed 1 night in Jul 2023
Response from Manager on Aug 1, 2023
Hello Deborah, We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement., we are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at this hotel the week of July 10th, it was clean, employees were super and very accessible to restaurants in the area. Would stay here again in a minute. The front desk people were just wonderful to work with.
Stayed 3 nights in Jul 2023
Response from Manager on Jul 22, 2023
Hello Raymond,We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our area as well as our front desk. We hope you will return so that we can provide you an even superior experience.

8/10 Good

Michael

Travelled with family
Stayed 4 nights in Jul 2023
Response from Manager on Jul 19, 2023
Hello Michael,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

8/10 Good

Kenneth

Stayed 1 night in Jul 2023
Response from Manager on Jul 19, 2023
Hello Kenneth,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

8/10 Good

Tim

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Safe
Stayed 1 night in Jul 2023
Response from Manager on Jul 4, 2023
Hello Tim,It means so much to have earned your business. We appreciate the feedback regarding our hotel. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.

10/10 Excellent

Marcia, Palmetto

Liked: Cleanliness, staff & service, property conditions & facilities
Just what we were looking for, a bed, bath and TV and coffee
Stayed 1 night in Jun 2023
Response from Manager on Jun 27, 2023
Hello Marcia,Thank you for taking the time to share your comments regarding our bed and your insights regarding our tv. We hope to see you again in the future. Thank you for your valuable business.

4/10 Poor

Angie

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
It was SO hot in the entire hotel! Staff was not friendly at all!!! Hotel is so old and it shows
Stayed 1 night in Jun 2023
Response from Manager on Jun 25, 2023
Hello Angie,I am so sorry to hear about the unusual situation that you experienced during your recent stay with us. Please know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.

10/10 Excellent

Yanira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pretty clean place!
Stayed 1 night in Jun 2023
Response from Manager on Jun 21, 2023
Hi Yanira,Thank you for sharing it is extremely rewarding to know our efforts in providing the best service to our guests are seen and felt. It is our pleasure in providing a clean, comfortable experience for our guests. Thank you for the amazing review and we look forward to serving you again soon.

8/10 Good

Brett, Sanborn

Liked: Cleanliness, staff & service, property conditions & facilities
I like the proximity to Cedar
Stayed 1 night in Jun 2023
Response from Manager on Jun 15, 2023
Hi Brett,Thank you for the wonderful review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you again for choosing to be a guest with us. We look forward to your next stay.

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Manager on May 10, 2023
Hello Jamie,We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

8/10 Good

Chris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Manager on May 3, 2023
Hello Chris,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

10/10 Excellent

Anthony

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Susan was very helpful and even facilitated an early check-in for me and my son. Indoor pool and spa were great.
Stayed 1 night in Mar 2023
Response from Manager on Mar 22, 2023
Hello Anthony,I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our pool. We hope to see you again in the future.

10/10 Excellent

Karen

Stayed 2 nights in Feb 2023
Response from Manager on Mar 25, 2023
Hello Karen,It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area.

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms! Nice bed! Breakfast ok. Pool and hot tub nice but too many kids! Also no parental supervision of the kids. Very young kids in hot tub with no parents watching them. Did not follow posted rules.
Stayed 1 night in Feb 2023
Response from Manager on Feb 28, 2023
Hello Denise,To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our bed and comments about our breakfast. We appreciate you taking the time to share your experience.

10/10 Excellent

Mike

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay
Comfortable and clean. We often visit friends and family, staying at the Quality Inn in Waverly because we are treated good. They are always asking if we need anything, always anxious to assist you. Their swimming pool is another nice asset.
Stayed 3 nights in Feb 2023
Response from Manager on Feb 26, 2023
Hello Mike,Thank you for sharing your experience with us. We appreciate the input referring to our pool. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Manager on Feb 7, 2023
Dear Guest,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

8/10 Good

Tigre

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Comfortable beds, very nice staff, good breakfast options, convenient having Walmart within walking distance, pool area was clean and well taken care of. Only complaint was our toilet was definitely not cleaned before arrival.
Stayed 2 nights in Dec 2022
Response from Manager on Jan 6, 2023
Hello Tigre,Thank you for sharing this experience with us. We truly value you feedback with regards to our staff and comments about our area. We hope to someday have another opportunity to host your stay.