Title: Steps from Metro | 24/7 concierge | Heart of Noma - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=3763&destination=Washington%2C+District+of+Columbia%2C+United+States+of+America&selected=102548502&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Steps from Metro | 24/7 concierge | Heart of Noma Experience modern convenience in a vibrant collective of business culture & recreation just minutes away from US Capitol. ## Photo gallery for Steps from Metro | 24/7 concierge | Heart of Noma ![Dining - Steps from Metro | 24/7 concierge | Heart of Noma (Washington)](https://images.trvl-media.com/lodging/103000000/102550000/102548600/102548502/92f2044a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior - Steps from Metro | 24/7 concierge | Heart of Noma (Washington)](https://images.trvl-media.com/lodging/103000000/102550000/102548600/102548502/e4fff9d2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Game room - Steps from Metro | 24/7 concierge | Heart of Noma (Washington)](https://images.trvl-media.com/lodging/103000000/102550000/102548600/102548502/97c59616.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Steps from Metro | 24/7 concierge | Heart of Noma (Washington)](https://images.trvl-media.com/lodging/103000000/102550000/102548600/102548502/w920h612x0y1-62732ff4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Smart TV - Steps from Metro | 24/7 concierge | Heart of Noma (Washington)](https://images.trvl-media.com/lodging/103000000/102550000/102548600/102548502/w920h612x0y1-42082429.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Revel, in the heart of DC’s dynamic NoMa neighborhood, offers luxurious amenities and a sunny living space. Enjoy rooftop views from the sprawling deck with pool and grills or relax at the spa-style fitness center with yoga. With access to Marriot Rooftop bar, upscale kitchen features like white quartz countertops, minutes from U.S Capitol and near public transport. ## Reviews 7.8 Good ## Popular amenities - Pool - Pet friendly - Free WiFi - Air conditioning - Gym - Parking available ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=102548502&PinnedHotelID=102548502&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=102548502&PinnedHotelID=102548502&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-25&endDate=2026-03-26&selected=102548502&PinnedHotelID=102548502&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-25&endDate=2026-03-26&selected=102548502&PinnedHotelID=102548502&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=102548502&PinnedHotelID=102548502&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=102548502&PinnedHotelID=102548502&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=102548502&PinnedHotelID=102548502&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=102548502&PinnedHotelID=102548502&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options ## You may also like Ad ![Rooftop pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/120000000/119450000/119447300/119447269/31ea76c8_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### ROOST White House Downtown Washington D.C. - Pet friendly - Free WiFi - Parking available - Laundry 9.4 Exceptional 44 reviews CA $295 CA $343 total includes taxes & fees Apr 5 - Apr 6 [](https://www.expedia.ca/Washington-Hotels-ROOST-White-House.h119447269.Hotel-Information?chkin=2026-4-5&chkout=2026-4-6&rm1=a2®ionId=178318&destination=Washington (and vicinity)&destType=MARKET&latLong=38.90261,-77.02277&searchId=c2bfbda6-d8db-4c71-b1bd-9177c3a62f45&top_cur=CAD) Ad ![55-inch flat-screen TV with satellite channels, TV](https://images.trvl-media.com/lodging/17000000/16330000/16324700/16324643/ac8e5427.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The LINE Hotel DC Northwest - Pet friendly - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 1,005 reviews CA $191 CA $265 total includes taxes & fees Mar 29 - Mar 30 [](https://www.expedia.ca/Washington-Hotels-The-LINE-Hotel-DC.h16324643.Hotel-Information?chkin=2026-3-29&chkout=2026-3-30&rm1=a2®ionId=178318&destination=Washington (and vicinity)&destType=MARKET&latLong=38.90261,-77.02277&searchId=c2bfbda6-d8db-4c71-b1bd-9177c3a62f45&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/1000000/800000/794600/794550/683685f4_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Courtyard by Marriott Washington, DC Dupont Circle Downtown Washington D.C. - Pet friendly - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 1,004 reviews CA $188 CA $218 total includes taxes & fees Apr 5 - Apr 6 [](https://www.expedia.ca/Washington-Hotels-Courtyard-By-Marriott-Washington.h794550.Hotel-Information?chkin=2026-4-5&chkout=2026-4-6&rm1=a2®ionId=178318&destination=Washington (and vicinity)&destType=MARKET&latLong=38.90261,-77.02277&searchId=c2bfbda6-d8db-4c71-b1bd-9177c3a62f45&top_cur=CAD) Ad ![Breakfast, lunch, dinner served; American cuisine ](https://images.trvl-media.com/lodging/79000000/78510000/78503000/78502909/c1432b84.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Washington Marriott Capitol Hill Northeast - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 667 reviews CA $213 CA $298 total includes taxes & fees Apr 5 - Apr 6 [](https://www.expedia.ca/Washington-Hotels-Washington-Marriott-Capitol-Hill.h78502909.Hotel-Information?chkin=2026-4-5&chkout=2026-4-6&rm1=a2®ionId=178318&destination=Washington (and vicinity)&destType=MARKET&latLong=38.90261,-77.02277&searchId=c2bfbda6-d8db-4c71-b1bd-9177c3a62f45&top_cur=CAD) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/8000000/7660000/7651000/7650962/a7cfcad4_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Garden Inn Washington DC/Georgetown Area Downtown Washington D.C. - Pool - Pet friendly - Free WiFi - Restaurant 8.6 Excellent 1,011 reviews CA $243 CA $282 total includes taxes & fees Apr 2 - Apr 3 [](https://www.expedia.ca/Washington-Hotels-Hilton-Garden-Inn-Washington-DCGeorgetown-Area.h7650962.Hotel-Information?chkin=2026-4-2&chkout=2026-4-3&rm1=a2®ionId=178318&destination=Washington (and vicinity)&destType=MARKET&latLong=38.90261,-77.02277&searchId=c2bfbda6-d8db-4c71-b1bd-9177c3a62f45&top_cur=CAD) Ad ![Suite, 1 King Bed, Non Smoking](https://images.trvl-media.com/lodging/2000000/1120000/1115400/1115330/bdb2cded.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn Washington-Downtown-Convention Center Downtown Washington D.C. - Breakfast included - Pet friendly - Free WiFi - Restaurant 8.8 Excellent 1,461 reviews CA $197 CA $228 total includes taxes & fees Apr 5 - Apr 6 [](https://www.expedia.ca/Washington-Hotels-Hampton-Inn-Washington-Downtown-Convention-Center.h1115330.Hotel-Information?chkin=2026-4-5&chkout=2026-4-6&rm1=a2®ionId=178318&destination=Washington (and vicinity)&destType=MARKET&latLong=38.90261,-77.02277&searchId=c2bfbda6-d8db-4c71-b1bd-9177c3a62f45&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/79000000/78800000/78793300/78793229/5e5bfb1d_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Pendry Washington DC - The Wharf Southwest - Pool - Hot tub - Spa - Pet friendly 9.2 Wonderful 410 reviews CA $493 CA $627 total includes taxes & fees Apr 19 - Apr 20 [](https://www.expedia.ca/Washington-Hotels-Pendry-Washington-Dc-The-Wharf.h78793229.Hotel-Information?chkin=2026-4-19&chkout=2026-4-20&rm1=a2®ionId=178318&destination=Washington (and vicinity)&destType=MARKET&latLong=38.90261,-77.02277&searchId=c2bfbda6-d8db-4c71-b1bd-9177c3a62f45&top_cur=CAD) Ad ![Property amenity](https://images.trvl-media.com/lodging/17000000/16070000/16065500/16065445/d3cc8a5b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Indigo Old Town Alexandria by IHG Old Town Alexandria - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 1,003 reviews CA $228 CA $304 total includes taxes & fees Apr 5 - Apr 6 [](https://www.expedia.ca/Washington-Hotels-Hotel-Indigo-Old-Town-Alexandria.h16065445.Hotel-Information?chkin=2026-4-5&chkout=2026-4-6&rm1=a2®ionId=178318&destination=Washington (and vicinity)&destType=MARKET&latLong=38.90261,-77.02277&searchId=c2bfbda6-d8db-4c71-b1bd-9177c3a62f45&top_cur=CAD) Ad ![Meeting facility](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/22500/22441/d929b0f7_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Westin Georgetown, Washington D.C. Northwest - Pool - Pet friendly - Free WiFi - Air conditioning 9.0 Wonderful 1,002 reviews CA $204 CA $278 total includes taxes & fees Apr 5 - Apr 6 [](https://www.expedia.ca/Washington-Hotels-The-Westin-Georgetown.h22441.Hotel-Information?chkin=2026-4-5&chkout=2026-4-6&rm1=a2®ionId=178318&destination=Washington (and vicinity)&destType=MARKET&latLong=38.90261,-77.02277&searchId=c2bfbda6-d8db-4c71-b1bd-9177c3a62f45&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/3000000/2900000/2899900/2899842/7d294cd8_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Garden Inn Bethesda Downtown Bethesda Downtown - Pet friendly - Free WiFi - Restaurant - Air conditioning 8.4 Very good 496 reviews CA $153 CA $173 total includes taxes & fees Apr 4 - Apr 5 [](https://www.expedia.ca/Bethesda-Hotels-Hilton-Garden-Inn-Bethesda.h2899842.Hotel-Information?chkin=2026-4-4&chkout=2026-4-5&rm1=a2®ionId=178318&destination=Washington (and vicinity)&destType=MARKET&latLong=38.90261,-77.02277&searchId=c2bfbda6-d8db-4c71-b1bd-9177c3a62f45&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FWashington-Hotels-Steps-From-Metro-247-Concierge-Heart-Of-Noma.h102548502.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FWashington-Hotels-Steps-From-Metro-247-Concierge-Heart-Of-Noma.h102548502.Hotel-Information) ## About the area Northeast, a neighborhood in Washington, is home to this hotel. White House and Washington Monument are notable landmarks, and some of the area's popular attractions include Smithsonian Institution and National Air and Space Museum. National Museum of Natural History and Smithsonian's National Zoo are not to be missed. [Visit our Washington travel guide](https://www.expedia.ca/Washington.dx178318) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C38.90340%2C-77.00522&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=mPHsS72OBMR6jSfXkSqZe2b2-Y4=) Washington, DC ### What's nearby - ![The Smithsonian Castle South Lawn close to the flowers](https://images.trvl-media.com/place/6068571/6b24fed8-6035-422e-ae45-e078bd1652e5.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Smithsonian Institution 9 min walk \- 0.8 km - ![Union Station Shopping Center which includes interior views and heritage elements](https://images.trvl-media.com/place/503277/c6ea90ad-9fb4-40cf-95ae-7ead482ebc72.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Union Station Shopping Center 9 min walk \- 0.8 km - ![EyeEm Custom Shoots Q4 2018](https://images.trvl-media.com/place/6069181/47439b35-b27f-4c51-a11f-e79567f66370.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Capital One Arena 19 min walk \- 1.6 km - ![Smithsonian American Art Museum showing interior views](https://images.trvl-media.com/place/503275/56587b77-2665-4b78-b4b6-aefefe6a8489.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Smithsonian American Art Museum 3 min drive \- 1.8 km - ![Washington_WalterEWashingtonConventionCenter_6034985_03](https://images.trvl-media.com/place/6034985/b02c0b52-fcde-4c76-8219-dc4e31596ee6.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Walter E. Washington Convention Center 4 min drive \- 2.1 km ### Getting around - Gallaudet U Station 6 min walk - Washington Union Station 11 min walk - Ronald Reagan Washington National Airport (DCA) 18 min drive ### Restaurants - Chipotle Mexican Grill 2 min walk - Streets Market 3 min walk - King Street Oyster Bar 6 min walk - Starbucks 3 min walk - Lost Sock Roasters 5 min walk ## About this property ### Steps from Metro | 24/7 concierge | Heart of Noma Hotel near Smithsonian Institution Close to Union Station Shopping Center and Walter E. Washington Convention Center, Steps from Metro | 24/7 concierge | Heart of Noma provides laundry facilities, a gym, and more. Guests can connect to free in-room WiFi. You'll also find perks like: - Heated pool - Smoke-free premises, concierge services, and an elevator - Games Room features All guestrooms at Steps from Metro | 24/7 concierge | Heart of Noma offer thoughtful touches such as air conditioning and separate dining areas, in addition to amenities like free WiFi and desk chairs. Other conveniences in all rooms include: - 2 bathrooms with showers and hair dryers - Smart TVs with cable channels - Balconies, separate dining areas, and kitchens ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/1000000/20000/15100/15009/4c98766e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sheraton Pentagon City Hotel Arlington - Free airport shuttle - Pet friendly - Restaurant - Air conditioning 8.4 Very good 3,070 reviews CA $185 CA $212 total includes taxes & fees Apr 3 - Apr 4 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=15009&PinnedHotelID=15009&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/50000/40600/40512/8a8ad264.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Washington Plaza Hotel Downtown Washington D.C. - Pool - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 4,982 reviews CA $177 CA $205 total includes taxes & fees Apr 5 - Apr 6 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=40512&PinnedHotelID=40512&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/2000000/1120000/1113200/1113178/77b05fbd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Residence Inn by Marriott Washington, DC National Mall Southwest - 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Pet friendly - Air conditioning - Gym - Parking available 9.0 Wonderful 1,004 reviews CA $177 CA $264 total includes taxes & fees Apr 5 - Apr 6 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=74638&PinnedHotelID=74638&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=102548502&PinnedHotelID=102548502&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=102548502,15009,40512,1113178,103792425) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Internet access ### Things to do - Communal pool - Games - Gym - Heated pool ### Conveniences - Laundry facilities ### Guest services - Concierge services - Housekeeping (on request) ### Accessibility - Elevator ### More - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - 2 bathrooms - Hair dryer - Shower - Towels provided ### Entertainment - Smart TV with cable/satellite channels ### Food and drink - Coffee/tea maker - Cookware, dishware, and utensils - Dining table - Dishwasher - Kitchen - Kitchen island - Microwave - Oven - Refrigerator - Separate dining area - Stovetop - Toaster ### More - Air conditioning - Desk - Desk chair - Dryer - Heating - Iron/ironing board - Living room - Phone ## Policies ### Check-in Check-in time starts at 4:00 PM Minimum check-in age: 21 ### Check-out Check-out before 11:00 AM ### Special check-in instructions You will receive an email from the host with check-in and check-out instructions Information provided by the property may be translated using automated translation tools ### Rules Amenities subject to fees & avail. Bed size may change. Photos are representative. Crib available with request & fee. Inquire about pet policy & fee. ### Pets Pets allowed Service animals are welcome, and are exempt from fees Note from host: Restrictions apply. Call for approval. ### Children and extra beds Children are welcome ### Events No events allowed ### Smoking Smoking is not permitted ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Onsite parties or group events are strictly prohibited Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation Property Registration Number 511023000004 ### We should mention A car is required for transportation to and from this property ### Property is also known as 20601 ## Frequently asked questions ### Does Steps from Metro | 24/7 concierge | Heart of Noma have a pool? ### How much does it cost to stay at Steps from Metro | 24/7 concierge | Heart of Noma? ### Is Steps from Metro | 24/7 concierge | Heart of Noma pet-friendly? ### How much is parking? ### What time is check-in at Steps from Metro | 24/7 concierge | Heart of Noma? ### What time is check-out at Steps from Metro | 24/7 concierge | Heart of Noma? ### Where is Steps from Metro | 24/7 concierge | Heart of Noma located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Steps from Metro | 24/7 concierge | Heart of Noma Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.4 Cleanliness ### 8.6 Location 10 - Excellent 4 8 - Good 0 6 - Okay 2 4 - Poor 0 2 - Terrible 1 ## Reviews Verified ### 10/10 Excellent #### LEONARD T. Jan 2, 2025 Liked: Cleanliness, communication, location, listing accuracy #### Nice visit The place was clean, comfortable and near DC’s attractions ##### LEONARD T. Stayed 6 nights in Dec 2024 Verified ### 10/10 Excellent #### Allan S. Sep 25, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great location Perfect location and a clean place ##### Allan S. Stayed 3 nights in Sep 2024 Verified ### 10/10 Excellent #### bryan m. Jul 16, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Our trip As advertised. Loved that every doorway was wider than normal so it was very easy to maneuver our Mom's wheelchair. Beautiful views from the roof deck. Easy in and out. Grocery store 2 short blocks away. Awesome restaurant right on the corner. Had a wonderful time. ##### bryan m. Stayed 6 nights in Jul 2024 Verified ### 6/10 Okay #### Delia G. Apr 25, 2025 Liked: Cleanliness, check-in Disliked: Location #### Family Trip The apartment was spacious, light, clean. It had the minimum of kitchen items. The front desk knew nothing of a game room of which we asked several residence. They didn’t know either. We found it by luck. The building is near the train track so every 5 minutes it was noisy. There was poor cell reception. The neighborhood is far from the DC attractions and has limited restaurants and stores. ##### Delia G. Stayed 3 nights in Apr 2025 Verified ### 10/10 Excellent #### Aaron S. Oct 14, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Perfect Location! This property is very nice, and was as described in the write-up. It was the perfect base for exploring DC! ##### Aaron S. Stayed 5 nights in Oct 2024 Verified ### 6/10 Okay #### Tracey H. Jul 3, 2025 Liked: Location Disliked: Cleanliness, check-in, communication #### No Trains near by terribleBlood on mattressLow water pressureSmall trash cans Too many kids at pool The Latch system on first few days not available ##### Tracey H. Stayed 5 nights in Jun 2025 Verified ### 2/10 Terrible #### Diana T. Oct 2, 2024 Liked: Location Disliked: Check-in, communication, listing accuracy #### Very disappointing Horrible experience. Twin mattresses in second bedroom were horrible. Felt every spring and no support. Had to put mattress on floor and still couldnt sleep. Shower handle kept falling off when turning shower on and off. Shower and bathroom drains were clogged. My husband had to clean out shower drain which was gross. No water pressure in either bathroom. We had to buy our toilet paper when we ran out. They refused to replace when we asked even though they only provided 1 small roll per bathroom for 4 people and 5 days. they left ##### Diana T. 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