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Reviews of The St. Gregory Hotel

4 out of 5
The St. Gregory Hotel
2033 M St Nw, Washington, DC

Reviews

8.6

Excellent

Rating 10 - Excellent. 579 out of 1009 reviews" "
Rating 8 - Good. 243 out of 1009 reviews" "
Rating 6 - Okay. 93 out of 1009 reviews" "
Rating 4 - Poor. 50 out of 1009 reviews" "
Rating 2 - Terrible. 44 out of 1009 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Vasyl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 2 nights in Mar 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
The Desk Staff was welcoming and knowledgable. Valet Service was courteous responsive.
Stayed 1 night in Mar 2024

6/10 Okay

Joseph

Liked: Cleanliness
Stayed 2 nights in Apr 2024

8/10 Good

Karen, Santa Rosa

Travelled with partner
Liked: Cleanliness, staff & service
Lots of small restaurants within walking distance. However, maintenance of the property itself was neglectful. Lots of small things went wrong in our room that should ave been checked by staff prior to our arrival.
Stayed 4 nights in Apr 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay, I would definitely recommend it.
Stayed 2 nights in Apr 2024

8/10 Good

Beata D.

Travelled with family
Liked: Cleanliness, staff & service, amenities
Safe
Stayed 2 nights in Apr 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Toilet and AC needs fixing
Stayed 2 nights in Mar 2024

6/10 Okay

Nancy

Travelled with family
When I arrived there was a dime in the bathroom floor. It was there for my 5 night stay at the hotel. No sweeping, or cleaning. Making the bed and putting towels was all the cleaning done. Location is what I liked most about the hotel.
Stayed 5 nights in Mar 2024

6/10 Okay

Natalie, Hingham

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great location. Nice lobby and bar area. Clean. Spacious room. Except for two of the doormen (both wore hats), the most unfriendly staff I’ve ever met. Waiter was so rude…wouldn’t even look at us, bellman was downright hostile. Front desk staff were not unfriendly, just seemed burned out. The feeling I get here are there alot of unhappy people working here. I’ve never encountered this before in my travels but it made me feel uncomfortable and unwelcome. It used to be one of my favorite DC hotels
Stayed 1 night in Mar 2024

8/10 Good

Rebecca I

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Stacie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet was awesome!
Stayed 1 night in Mar 2024

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel.
Stayed 3 nights in Mar 2024

2/10 Terrible

Toni

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The young girl with blue glasses who checked us in put hostility into hospitality. She should not be in a customer service role because she clearly hates her job. The hotel heat is overwhelming and too uncomfortable to sit in the lobby. That could explain her grouchyness. The hotel is dated, most wall outlets didn’t work in our room, we had 2 towels for 3 people and we were in a suite. I can’t imagine how bad the other rooms are.

10/10 Excellent

Mariah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!!
Stayed 1 night in Mar 2024

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff. Walkable area.
Stayed 3 nights in Mar 2024

10/10 Excellent

Meagan, Shrewsbury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really wonderful service. Paul at the front desk was particularly helpful. Great bar/restaurant.
Stayed 2 nights in Mar 2024

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Did not like the excessive additional fees- $30 per day plus tax
Stayed 2 nights in Mar 2024

10/10 Excellent

Hattia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Michelle, Pittsburgh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing, attentive, and incredibly helpful.
Stayed 2 nights in Mar 2024

10/10 Excellent

Charlotte, Berkeley

Stayed 1 night in Jan 2024

10/10 Excellent

Ximena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was beautiful and close to the metro
Stayed 1 night in Mar 2024

4/10 Poor

kennedy

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Poor customer service and was booked in a room that had a defective heater and took long for staff to attend to the problem. The room was cold . I was so inconvenienced by changing rooms twice in my 3 nights vacation.
Stayed 3 nights in Mar 2024

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All great in all ways!
Stayed 1 night in Mar 2024

8/10 Good

Glen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Over all a good trip
Stayed 1 night in Mar 2024

10/10 Excellent

Lin

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful service overall!
Stayed 4 nights in Mar 2024

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Great area. Bathroom needs an update and parking overnight was quite expensive. Other than that, very good
Stayed 4 nights in Mar 2024

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel. Bed was super comfortable. Easy to access from Metro. Restaurant was elegant and the meal was delicious. Only stayed for one night but really enjoyed the accommodations.

10/10 Excellent

William, Westfield

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient hotel just south of DuPont Circle.
Stayed 2 nights in Feb 2024

10/10 Excellent

Anita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel lobby, lounge area was lovely, welcoming and charming The room was clean and well appointed.
Stayed 2 nights in Feb 2024

10/10 Excellent

Laura

Stayed 1 night in Feb 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay!
Stayed 1 night in Feb 2024

10/10 Excellent

KAREN

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Understated elegance. Great location. Staff is amazing. I've stayed here a number of times and will be back.
Stayed 1 night in Jan 2024

10/10 Excellent

Shaina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, awesome staff!
Stayed 2 nights in Feb 2024

10/10 Excellent

Kajohna

Stayed 1 night in Feb 2024

10/10 Excellent

Cristina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice little hotel with a tasteful design. Our room was very comfortable. The price for the area was convenient. Definitely recommend
Stayed 1 night in Jan 2024

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful lobby, bar & restaurant. Room issues unresolved by staff- tepid water, irregular temperature control, slow room service on requests
Stayed 3 nights in Jan 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
The outlets and lighting are really thoughtfully designed.
Stayed 1 night in Jan 2024

8/10 Good

Christopher

6/10 Okay

Tina

Business traveller
Disliked: Amenities
The phone in my room wasn't functioning so I couldn't order room service. I told the desk and they seemed unfazed. I had to go down to the bar to order and then carry my cup of soup and drink to my room. Also, no binder in the room with things offered at the hotel. I've stayed here before but this time was a bit disappointing.
Stayed 1 night in Jan 2024

8/10 Good

Charletta

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
There are better hotels in D.C.
Well the valet was $60, so be prepared for that. Then there is a $50 deposit for incidentals which interestingly you do not get all of it back after your stay regardless of the state you left their property in. Ah, but it’s cool you get a $25 coupon at a very expensive restaurant connected to the hotel. The $25 coupon probably goes pretty far (nope.) The phone in the room worked intermittently and they do not bring the food you order from the property to your room.
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Top-Notch Customer Service
First of all: the staff was amazing. Particularly the manager, Antoine, who made sure my best friend and I, who were in town for bereavement purposes, had a great time. He even sent us glasses of champagne with our dinner (we loved the restaurant, super cute). Plus we got a $25 off voucher towards dinner with our check-in, so that was also a win. Beautiful hotel. The issues were that the AC wasn't working and the room was stifling and hot, equaling not great sleep; and the bathroom wasn't great (the tub had standing water during showers, and it was obviously an older tub, not a walk-in). But the beds were comfortable and clean, and despite the fact that we didn't love the room, we loved the hotel. I would stay here again but I would certainly request a different room with a better bathroom.
Stayed 1 night in Dec 2023

8/10 Good

Leslie

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Michelle

Stayed 3 nights in Dec 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

harry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Danijela

Stayed 4 nights in Nov 2023

6/10 Okay

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the heart of Georgetown, the hotel has very nice rooms and engaging staff. Thermostat did not allow us to turn the heat down below 73 degrees - too hot for sleeping (and it is cold outside). Used valet parking during our stay, and car was returned to us with a coating of some kind of dirt on our car. It did not wash off despite the staff using some spray on the windshield. Management indicated they would get back to us within a day or two, but we heard nothing. I had to have a high end car wash when I returned to my home to get the film off the car.
Stayed 4 nights in Nov 2023