Ratings based on 1,585 Verified Reviews

4.2 out of 5
90% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveller from Pennsylvania

OK but not close to usual Kimpton standards

Posted 19-Apr-2018
There was nothing WRONG with hotel but just "meh". Staff was nice, but uninformed. Charged me for extra daily fees - wifi, etc - without checking that I had a rewards membership. When I asked if there was a good Mexican restaurant nearby, staff suggested Buca di Beppi (Italian chain restaurant). Very dark. I lived in DC years ago and it looked like it was a converted studio apartment building. It is in a decent location for walking to Dupont Circle, but not too convenient to Convention Center - 7 blocks away.
3 out of 5
by A verified traveller

Posted 6-Mar-2018
The hotel was OLD. paint chipping everywhere. Though the rooms were spacious the place had a run day look.
Comment from Hotel Management
17-Mar-2018 by Dragan Andrejic, Hotel Management
Dear Guest, Thank you for your feedback. I'm pleased that you stayed with us. I'm sorry that our room was as perfect as possible. I'm sure we can arrange a better room next time you are with us. All The Best Dragan Andrejic General Manager
1 out of 5
by A verified traveller

Posted 16-Feb-2018
Elevator very dirty room unaccomadating I asked for a suite with a kitchen and was given a kitchenette with only a microwave. Hotels smells like old mop water never again
Comment from Hotel Management
15-Mar-2018 by Dragan Andrejic, Hotel Management
Dear Guest, I'm genuinely very sorry that you did like the hotel. Please reach out to me next time you are in DC so I can help find a perfect room in our hotel or a new hotel. We have a lot of Kimpton hotels in DC. All The Best Dragan Andrejic General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from atlanta

Posted 27-Jan-2018
I did some of the renovation work on this hotel when it opened up as the hotel rogues back in 2001 and I am glad to see that hotel has held up well and was quite impressed by the rooms looking as good as they do. Very happy with ate stay.
Comment from Hotel Management
4-Feb-2018 by Dragan Andrejic, Hotel Management
Dear William, I'm happy that you knew our hotel from way back... We will have a few surprises for you very soon. All The Best Dragan Andrejic General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

NICE HOTEL

Posted 27-Jan-2018
Pros: WAS CLEAN
Cons: information about tours in the city
Location: reasonably close to everything
Hotel is nice, clean and close to the center.... very nice decoration
Comment from Hotel Management
2-Feb-2018 by Dragan Andrejic, Hotel Management
Dear Guest, Thank you kindly for a very nice review. We have some amazing people in our Housekeeping department. All The Best Dragan Andrejic General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice Hotrl close to the monuments

Posted 27-Jan-2018
I loved!!!! Great team & hotel. Good experience and I'll recomend it to my friends and family.
Comment from Hotel Management
4-Feb-2018 by Dragan Andrejic, Hotel Management
Dear Guest, I'm so glad that you loved our team. This is super important for me. I hope you will be back soon. All The Best Dragan Andrejic General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 22-Jan-2018
Staff was very pleasant and helpful, only thing I would change is the rate for the overnight parking but besides that it was a great stay.
Comment from Hotel Management
2-Feb-2018 by Dragan Andrejic, Hotel Management
Dear Robert, Thank you kindly for a very nice review. I'm happy you loved our hotel and I hope you will be back very soon. All The Best Dragan Andrejic General Manager
5 out of 5
by A verified traveller

Nice

Posted 21-Jan-2018 on Hotels
My wife and I spent two nights. The service was great and staff was nice. We used the in room spa service for massages. They were able schedule us for same day service. Though they couldn’t provide us with a couple massage, they were able to book us for back to back massages. I would definitely stay here again.
Comment from Hotel Management
2-Feb-2018 by Dragan Andrejic, Hotel Management
Dear Alana, Thank you for a super relaxing review :) I'm happy to see that you loved our hotel and I hope we will see you back very soon. All The Best Dragan Andrejic General Manager
4 out of 5
by A verified traveller

Posted 21-Jan-2018 on Hotels
Comment from Hotel Management
2-Feb-2018 by Dragan Andrejic, Hotel Management
Dear Marc, Thank you kindly for the 4-Star review. All The Best Dragan Andrejic General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from CT

Posted 19-Jan-2018
Staff are polite, knowledgeable and very accommodating. Nice location with great neighborhood bistros and Whole Foods around the corner.
Comment from Hotel Management
2-Feb-2018 by Dragan Andrejic, Hotel Management
Dear MK, Thank you for the 4 Star review and a very nice compliment about our team members. Location is the key :) All The Best Dragan Andrejic General Manager