Terrace/patio

Reviews of Generator Hotel Washington DC

3 out of 5
Generator Hotel Washington DC
1900 Connecticut Ave NW, Washington, DC

Reviews

7.8

Good

Rating 10 - Excellent. 413 out of 923 reviews" "
Rating 8 - Good. 246 out of 923 reviews" "
Rating 6 - Okay. 100 out of 923 reviews" "
Rating 4 - Poor. 60 out of 923 reviews" "
Rating 2 - Terrible. 104 out of 923 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Lan

BEWARE!!!!!!!!! I am extremely disappointed with my recent stay the Generator Hotel in DC. While the accommodations were alright, I was appalled to discover that there is a $25 facility fee charged per day, which is not disclosed at the time of booking. This deceptive practice is unacceptable and tarnished my overall experience. As a guest, I expect transparency and honesty regarding pricing, and the failure to disclose this fee upfront is deceptive and unethical. It is unacceptable to surprise guests with additional charges upon arrival, especially when they are not informed beforehand. I hope they reconsider this practice and provide full transparency regarding all fees and charges associated with a stay at the hotel. Guests deserve to know the full cost of their stay upfront, without any hidden surprises.

8/10 Good

THEODORE

Liked: Cleanliness, staff & service
This is was my 2nd stay. It's a funky, clean hotel. The staff are helpful, friendly. There's a small gym and an outdoor pool. There's easy access the the red line metro. My only negative is the very slow elevator.
Stayed 2 nights in Mar 2024
Response from Generator Washington DC on Mar 27, 2024
Thank you for choosing to stay with us for the second time and for taking the time to leave us your feedback. We're delighted to hear that you found our hotel to be funky, clean, and that our staff provided helpful and friendly service. We're also glad you enjoyed our amenities, including the small gym and outdoor pool, as well as the convenient access to the red line metro.We appreciate your feedback regarding the elevator speed and apologize for any inconvenience this may have caused during your stay. Rest assured, we'll look into ways to improve the elevator service to enhance the overall guest experience.Once again, thank you for your valuable feedback, and we look forward to welcoming you back for another enjoyable stay in the future.

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area, close to the bus and metro. Quiet, clean rooms.
Stayed 2 nights in Mar 2024

10/10 Excellent

puhalanthi

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and friendly satffs! I like the vibe here!
Stayed 1 night in Mar 2024

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Nazar

Stayed 1 night in Mar 2024

10/10 Excellent

Bukola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that lounge was bubbly when I arrived. While the receptionists who checked me in was a little unwelcoming because she was on her phone texting while trying to attend to me, it was an overall great experience. Property is clean and neat, bunk set up is nice, and I love that there is a under-bed locker assigned to each bed- it allows for some privacy. However, pad in mattress is too thin that I woke up achy. Change of mattresses or additional mattress would make sleeping on the bunk beds even better. Lastly, while I somewhat understand the no-food-in-the-dorm rule, I think it makes spending more than one night in the dorm less attractive for those of us who take our time when we eat. Also, I would suggest that this be included on the website so travelers are aware of it as they book, not when they have already booked and are checking in. Overall, it was a fun experience.
Stayed 1 night in Mar 2024
Response from Generator Washington DC on Mar 27, 2024
Thank you for sharing your experience with us. We're delighted to hear that you enjoyed the lively atmosphere upon your arrival and found our property to be clean and well-maintained. We truly appreciate your positive feedback on our bunk set-up and the under-bed lockers, as privacy is important to us.We apologize for any inconvenience you experienced during check-in. Providing attentive and welcoming service is our priority, and we're sorry to hear that your interaction with our receptionist fell short of expectations. Your feedback has been noted, and we'll take steps to ensure that all our staff members are fully present and focused during guest interactions.Regarding your feedback on the mattress pad thickness and the no-food-in-the-dorm policy, we understand your concerns. We will certainly take your suggestions into consideration as we strive to enhance the comfort and convenience of our guests' stays.Your point about providing clear information about our policies on our website is well taken. We'll work on ensuring that all relevant information, including our no-food-in-the-dorm rule, is communicated clearly to guests prior to booking.Thank you once again for your valuable feedback. We're glad you had a fun experience overall, and we hope to have the opportunity to welcome you back for an even better stay in the future.

8/10 Good

Patricia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Dupont Circle and amenities. Room was adequate and clean. Staff were very pleasant and breakfast was amazing.
Stayed 1 night in Mar 2024
Response from Generator Washington DC on Mar 27, 2024
Thank you for sharing your positive feedback with us! We're delighted to hear that you enjoyed our convenient location near Dupont Circle and amenities. It's great to know that you found your room adequate and clean, and we're pleased that our staff left a positive impression on you. We're thrilled that you enjoyed our amazing breakfast as well!Your kind words are greatly appreciated, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

8/10 Good

Katherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was perfectly located for what we needed. The beds were small but very comfortable. The room was basic with strange art on the wall. There were no glasses or cups in the room, no face clothes. The towels were thin. Our room was across from the gym so it was noisy. The front staff when we checked in were indifferent and did nothing to encourage us. For the convenience I might stay there again.
Stayed 1 night in Mar 2024
Response from Generator Washington DC on Mar 27, 2024
Thank you for taking the time to share your feedback with us. We're pleased to hear that our hotel's location was ideal for your needs and that you found the beds to be very comfortable.We apologize for any inconvenience you experienced regarding the room amenities. Your feedback regarding the lack of glasses or cups, face cloths, and the thin towels has been duly noted, and we will take steps to address these issues to enhance our guests' comfort.Additionally, we apologize for the noise disturbance from the gym and for any lack of encouragement from our front desk staff during check-in. Providing attentive and welcoming service is important to us, and we'll work to ensure that all our staff members strive to create a positive experience for our guests.We appreciate your understanding and willingness to consider staying with us again for the convenience of our location. We hope to have the opportunity to welcome you back and provide you with an improved experience.

2/10 Terrible

Ashna

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Paid a lot for one night and wasn’t clean
Stayed 1 night in Mar 2024
Response from allan on Mar 13, 2024
I was really disappointed to hear about your experience with us. Our housekeeping team does work hard to keep everything looking at its best for guests. Our policy is to monitor the rooms and clean any rubbish.If you require extra cleaning, you can always mention this to our team at reception. We would love for you to give us another chance next time.Generator Washington DC

8/10 Good

Siphilisiwe

Stayed 1 night in Mar 2024

10/10 Excellent

Batchuluun

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean
Stayed 3 nights in Mar 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Deborah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was affordable, comfortable, loved the latte in the cafe and enjoyed the vibe.
Stayed 2 nights in Feb 2024

10/10 Excellent

Nutthinun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to walk around DC. Not far from tourist spots. Good location.
Stayed 2 nights in Jan 2024

10/10 Excellent

Selene Ileana

Liked: Amenities
Very clean and great price
Stayed 1 night in Feb 2024

8/10 Good

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Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Bobby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I used to live in DC, in DuPont circle and this property is close enough to be within walking distance to many activities in the area. The view is incredible from the low,odd numbered rooms on the 6th and higher floors.
Stayed 3 nights in Feb 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very trendy spot in a great location near the metro and restaurants. The dedicated parking was a plus since we had traveled by car and parking is a nightmare in DC. The room was quite clean and very comfortable. Would definitely stay there again.
Stayed 1 night in Feb 2024

10/10 Excellent

Thomas

Stayed 1 night in Jan 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

6/10 Okay

Ahmad

Stayed 1 night in Feb 2024

8/10 Good

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities
Good overall
Response from allan on Feb 19, 2024
Thank you for your feedback Marcelo. We’ll make sure to take your comment into consideration so we can do better next time. We hope to see you very soon! Generator Washington DC

10/10 Excellent

Junhao

I stayed in one of the bed bunk rooms. The beds are rather comfy for bunk beds. Just make sure to bring a padlock if you want to secure your storage drawer and bring your own some soap and shampoo
Stayed 3 nights in Feb 2024
Response from allan on Feb 19, 2024
thank you for the 5 star review of Generator DC Junhao. We hope to see you again soon.

10/10 Excellent

Jean-Baptiste

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and welcoming!
Stayed 2 nights in Dec 2023
Response from allan on Feb 19, 2024
Thank you for your review, Jean. It is great to see that you enjoyed your time with us. Generator Washington DC

6/10 Okay

Fafali

Disliked: Cleanliness
Stayed 1 night in Feb 2024
Response from allan on Feb 19, 2024
Thank you for your feedback Fafali. We’ll make sure to take your comment into consideration so we can do better next time. We hope to see you very soon! Generator Washington DC

6/10 Okay

Lhamu

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from allan on Feb 19, 2024
Thank you for your feedback Lhamu. We’ll make sure to take your comment into consideration so we can do better next time. We hope to see you very soon! Generator Washington DC

10/10 Excellent

Olasile

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfortable location
Stayed 5 nights in Jan 2024
Response from allan on Feb 19, 2024
Thank you for your review, Olasile. It is great to see that you enjoyed your time with us. Generator Washington DC

10/10 Excellent

Halyna

Stayed 5 nights in Jan 2024
Response from allan on Feb 19, 2024
Thank you for your review, Halyna. It is great to see that you enjoyed your time with us. Generator Washington DC

10/10 Excellent

Kristen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking prices were outrageous but it wasn’t hard to find better parking around. I really enjoyed my stay, highly recommend.
Stayed 1 night in Feb 2024
Response from Generator Washington DC on Feb 6, 2024
Thank you for your feedback, we are glad you enjoyed your stay with us. We look forward to welcoming you again in the future.

6/10 Okay

Nisim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok stay.
Stayed 1 night in Feb 2024
Response from Generator Washington DC on Feb 6, 2024
Thank you for sharing your comments with us.

8/10 Good

Gerard, Pittsfield

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for a conference at the Hilton
Stayed 4 nights in Jan 2024
Response from Generator Washington DC on Feb 3, 2024
Thank you for taking the time to leave us a review. We appreciate your feedback and are pleased to hear that you enjoyed your stay. We hope to see you again very soon!

6/10 Okay

Mary Louise, Shreveport

Disliked: Amenities
Times things are open and food
Stayed 4 nights in Jan 2024
Response from Generator Washington DC on Feb 2, 2024
Thank you for sharing your comments with us. I will make sure that your comments are being passed on to the relevant teams.

10/10 Excellent

Thach

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful and thank you for your services. Dhammo
Stayed 2 nights in Jan 2024
Response from Generator Washington DC on Feb 1, 2024
Thank you for your feedback, we are glad you enjoyed your stay with us. We look forward to welcoming you again in the future.

10/10 Excellent

Assem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Jan 2024
Response from Generator Washington DC on Jan 31, 2024
Thank you for taking the time to leave us a review. We appreciate your feedback and are pleased to hear that you enjoyed your stay. We hope to see you again very soon!

10/10 Excellent

Haroon

Liked: Cleanliness, amenities
Response from Generator Washington DC on Jan 24, 2024
Thank you for taking the time to leave us a review. We appreciate your feedback and are pleased to hear that you enjoyed your stay. We hope to see you again very soon!

4/10 Poor

STEVEN

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Stayed 1 night in Jan 2024
Response from Generator Washington DC on Jan 21, 2024
Thank you for taking the time to give us feedback on your stay. We always try our best to provide the best experience. It looks like we have failed on this occasion. We would love for you to give us another chance next time.

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very tidy, and the dorms were great. Would stay here again without hesitation
Stayed 2 nights in Jan 2024
Response from Generator Washington DC on Jan 21, 2024
Thank you for taking the time to leave us a review. We appreciate your feedback and are pleased to hear that you enjoyed your stay. We hope to see you again very soon!

8/10 Good

AYMEN, ASHBURN

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024
Response from Generator Washington DC on Jan 9, 2024
Thank you so much for the positive review. We would love to welcome you back again soon!

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2023
Response from Generator Washington DC on Jan 9, 2024
Thank you so much for the positive review. We would love to welcome you back again soon!

2/10 Terrible

Marquisha

Stayed 1 night in Jan 2024
Response from Generator Washington DC on Jan 9, 2024
Thank you for taking the time to share your experience about your recent stay at our property.

10/10 Excellent

Garret

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff, quiet envirinment.
Response from allan on Feb 19, 2024
Thank you for your review, Garret. It is great to see that you enjoyed your time with us. Generator Washington DC

10/10 Excellent

Tyler

Stayed 2 nights in Dec 2023
Response from Generator Washington DC on Jan 22, 2024
Thank you for taking the time to leave us a review. We appreciate your feedback and are pleased to hear that you enjoyed your stay. We hope to see you again very soon!

8/10 Good

Clarice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location! Organized, beautiful and new just like on the pictures. The only bad thing is that my bed wasn't made, the sheets and duvet were all messed up as if someone had just woken up from it. But other than that I had a very good experience, worth the price.
Stayed 1 night in Dec 2023
Response from Generator Washington DC on Dec 31, 2023
Thank you for your feedback, we are glad you enjoyed your stay with us. I will pass along what you mentioned to housekeeping. We look forward to welcoming you again in the future.

2/10 Terrible

Cierra

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Generator Washington DC on Feb 7, 2024
Thank you for taking the time to share your experience about your recent stay at our property.

10/10 Excellent

Olasile

Liked: Cleanliness, staff & service, property conditions & facilities
Nicely located property with a friendly staff. The bars and cafe in the facility were also great value for money
Stayed 2 nights in Dec 2023
Response from Generator Washington DC on Dec 27, 2023
Thank you for taking the time to leave us a review. We appreciate your feedback and are pleased to hear that you enjoyed your stay. We hope to see you again very soon!

8/10 Good

Elaine

Stayed 1 night in Dec 2023
Response from Generator Washington DC on Dec 27, 2023
Thank you for taking the time to leave us a review. We appreciate your feedback and are pleased to hear that you enjoyed your stay. We hope to see you again very soon!

8/10 Good

Donna Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in time was 3p, and the front desk fortunately let me check-in at 1p since my bed (a shared bunk in a room for 4) was already ready. The walk from Dupont Circle metro is also very doable, and I was carrying a backpack and a heavy suitcase. If you would like a mass transit option that minimises your walking time, the 42, 42, and L2 buses pick up at Farragut Square and take you within two blocks of Generator. I hope you like Thai food because there are no fewer than seven Thai restaurants within a 15 min walking radius of Generator, lol. If you book a shared bunk, you get a hanger, a towel, and a lockable storage drawer for your things. A carry-on size suitcase will not fit in this drawer, but a duffle bag (or another travel bag of similar size) likely will. My property condition rating only gets 4/5 stars because: after I took a shower my first night, the bathroom flooded; but that issue was fixed by the second night. I'd give this a 4.5 if I could because the service was swift.
Stayed 2 nights in Dec 2023
Response from Generator Washington DC on Dec 19, 2023
Thank you for taking the time to leave us a review. We appreciate your feedback and are pleased to hear that you enjoyed your stay. We hope to see you again very soon!

10/10 Excellent

Steve

Stayed 1 night in Dec 2023
Response from Generator Washington DC on Jan 9, 2024
Thank you so much for the positive review. We would love to welcome you back again soon!

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty spartan, but for my purposes in DC for a couple of days, this hotel was the perfect property.
Stayed 2 nights in Dec 2023
Response from Generator Washington DC on Dec 18, 2023
We are glad you enjoyed your stay with us and look forward to welcoming you again in the future.