Terrace/patio

Reviews of Generator Hotel Washington DC

3 out of 5
Generator Hotel Washington DC
1900 Connecticut Ave NW, Washington, DC

Reviews

7.8

Good

Rating 10 - Excellent. 423 out of 949 reviews" "
Rating 8 - Good. 254 out of 949 reviews" "
Rating 6 - Okay. 104 out of 949 reviews" "
Rating 4 - Poor. 61 out of 949 reviews" "
Rating 2 - Terrible. 107 out of 949 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Dana

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Terrific clean modern room. Accommodating friendly staff.
Stayed 1 night in Apr 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel very conveniently located, & had everything i needed
Stayed 3 nights in Apr 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Generator Washington DC on Apr 19, 2024
Thank you for give us five star review. Please come back to see us soon.Front DeskStaff

10/10 Excellent

Rhett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cita at the bar was amazing!!
Stayed 2 nights in Apr 2024

6/10 Okay

Young, Flushing

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Location matters
Stayed 2 nights in Apr 2024

2/10 Terrible

Aiken

Travelled with partner
Disliked: Staff & service
The front desk lady during the day was very rude. Was very snarky and passive aggressive. I get not wanting to be at work but then don’t get a customer facing position I guess. However the lady during the night was amazing. The quality of the hotel has gone down over the years as well and am not as pleased with my room as last time considering it was double the price this time. Will not be staying here for a long time or hopefully never again. I would live if there was an option to get some money back as I feel it is not worth the price to stay here.
Stayed 1 night in Apr 2024

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities
Ao
Stayed 2 nights in Apr 2024

8/10 Good

Wanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an awesome time at the generator. The only thing that I did not like the lights could have been a little brighter in the room, and I think housekeeping accidentally threw my facial cleaner in the trash from the bathroom.
Stayed 2 nights in Mar 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
You can’t beat the price. However, if you have a roommate that snores and if you get the top bunk bed you probably won’t get good sleep. Beds are comfortable and clean. The area is a walk uphill from Dupont do it’s a little out of the way from restaurants.
Stayed 3 nights in Apr 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great affordable hotel in DC
Stayed 2 nights in Mar 2024

10/10 Excellent

Rachel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gym was well equipped. I also liked the large queen bed and modern rooms
Stayed 5 nights in Mar 2024

6/10 Okay

Tanya

Very little available around the property. Coffee served at cafe was very bitter. Would not stay again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Raj Kumar

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Debasmita

Liked: Cleanliness, staff & service, property conditions & facilities
Dorms were safe.
Stayed 1 night in Mar 2024

4/10 Poor

Eddie

Business traveller
Disliked: Cleanliness
Hostel style is not the best. Restaurant and cafe on site are awesome.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ambar

Liked: Staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Mar 2024

10/10 Excellent

ARIEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accomodating
Stayed 3 nights in Mar 2024

6/10 Okay

Stanford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Lan

BEWARE!!!!!!!!! I am extremely disappointed with my recent stay the Generator Hotel in DC. While the accommodations were alright, I was appalled to discover that there is a $25 facility fee charged per day, which is not disclosed at the time of booking. This deceptive practice is unacceptable and tarnished my overall experience. As a guest, I expect transparency and honesty regarding pricing, and the failure to disclose this fee upfront is deceptive and unethical. It is unacceptable to surprise guests with additional charges upon arrival, especially when they are not informed beforehand. I hope they reconsider this practice and provide full transparency regarding all fees and charges associated with a stay at the hotel. Guests deserve to know the full cost of their stay upfront, without any hidden surprises.
Response from Generator Washington DC on Mar 29, 2024
Thank you for sharing your feedback about your recent stay at the Generator Hotel in DC. We're truly sorry to hear about your disappointment with the undisclosed facility fee. We understand the importance of transparency and honesty regarding pricing, and we sincerely apologize for any inconvenience this may have caused you.We completely understand your concern regarding the additional fees and taxes that might not be included in the initial booking process, especially when utilizing discount platforms or websides. While these fees are standard practice in the hospitality industry, we acknowledge the importance of transparent communication regarding all charges associated with your stay.We genuinely appreciate your patronage and hope to have the opportunity to welcome you back in the future, providing you with a more satisfactory experience.

8/10 Good

THEODORE

Liked: Cleanliness, staff & service
This is was my 2nd stay. It's a funky, clean hotel. The staff are helpful, friendly. There's a small gym and an outdoor pool. There's easy access the the red line metro. My only negative is the very slow elevator.
Stayed 2 nights in Mar 2024
Response from Generator Washington DC on Mar 27, 2024
Thank you for choosing to stay with us for the second time and for taking the time to leave us your feedback. We're delighted to hear that you found our hotel to be funky, clean, and that our staff provided helpful and friendly service. We're also glad you enjoyed our amenities, including the small gym and outdoor pool, as well as the convenient access to the red line metro.We appreciate your feedback regarding the elevator speed and apologize for any inconvenience this may have caused during your stay. Rest assured, we'll look into ways to improve the elevator service to enhance the overall guest experience.Once again, thank you for your valuable feedback, and we look forward to welcoming you back for another enjoyable stay in the future.

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area, close to the bus and metro. Quiet, clean rooms.
Stayed 2 nights in Mar 2024

10/10 Excellent

puhalanthi

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and friendly satffs! I like the vibe here!
Stayed 1 night in Mar 2024

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Nazar

Stayed 1 night in Mar 2024

10/10 Excellent

Bukola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that lounge was bubbly when I arrived. While the receptionists who checked me in was a little unwelcoming because she was on her phone texting while trying to attend to me, it was an overall great experience. Property is clean and neat, bunk set up is nice, and I love that there is a under-bed locker assigned to each bed- it allows for some privacy. However, pad in mattress is too thin that I woke up achy. Change of mattresses or additional mattress would make sleeping on the bunk beds even better. Lastly, while I somewhat understand the no-food-in-the-dorm rule, I think it makes spending more than one night in the dorm less attractive for those of us who take our time when we eat. Also, I would suggest that this be included on the website so travelers are aware of it as they book, not when they have already booked and are checking in. Overall, it was a fun experience.
Stayed 1 night in Mar 2024
Response from Generator Washington DC on Mar 27, 2024
Thank you for sharing your experience with us. We're delighted to hear that you enjoyed the lively atmosphere upon your arrival and found our property to be clean and well-maintained. We truly appreciate your positive feedback on our bunk set-up and the under-bed lockers, as privacy is important to us.We apologize for any inconvenience you experienced during check-in. Providing attentive and welcoming service is our priority, and we're sorry to hear that your interaction with our receptionist fell short of expectations. Your feedback has been noted, and we'll take steps to ensure that all our staff members are fully present and focused during guest interactions.Regarding your feedback on the mattress pad thickness and the no-food-in-the-dorm policy, we understand your concerns. We will certainly take your suggestions into consideration as we strive to enhance the comfort and convenience of our guests' stays.Your point about providing clear information about our policies on our website is well taken. We'll work on ensuring that all relevant information, including our no-food-in-the-dorm rule, is communicated clearly to guests prior to booking.Thank you once again for your valuable feedback. We're glad you had a fun experience overall, and we hope to have the opportunity to welcome you back for an even better stay in the future.

8/10 Good

Patricia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Dupont Circle and amenities. Room was adequate and clean. Staff were very pleasant and breakfast was amazing.
Stayed 1 night in Mar 2024
Response from Generator Washington DC on Mar 27, 2024
Thank you for sharing your positive feedback with us! We're delighted to hear that you enjoyed our convenient location near Dupont Circle and amenities. It's great to know that you found your room adequate and clean, and we're pleased that our staff left a positive impression on you. We're thrilled that you enjoyed our amazing breakfast as well!Your kind words are greatly appreciated, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

8/10 Good

Peter

Stayed 1 night in Mar 2024

8/10 Good

Katherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was perfectly located for what we needed. The beds were small but very comfortable. The room was basic with strange art on the wall. There were no glasses or cups in the room, no face clothes. The towels were thin. Our room was across from the gym so it was noisy. The front staff when we checked in were indifferent and did nothing to encourage us. For the convenience I might stay there again.
Stayed 1 night in Mar 2024
Response from Generator Washington DC on Mar 27, 2024
Thank you for taking the time to share your feedback with us. We're pleased to hear that our hotel's location was ideal for your needs and that you found the beds to be very comfortable.We apologize for any inconvenience you experienced regarding the room amenities. Your feedback regarding the lack of glasses or cups, face cloths, and the thin towels has been duly noted, and we will take steps to address these issues to enhance our guests' comfort.Additionally, we apologize for the noise disturbance from the gym and for any lack of encouragement from our front desk staff during check-in. Providing attentive and welcoming service is important to us, and we'll work to ensure that all our staff members strive to create a positive experience for our guests.We appreciate your understanding and willingness to consider staying with us again for the convenience of our location. We hope to have the opportunity to welcome you back and provide you with an improved experience.

2/10 Terrible

Ashna

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Paid a lot for one night and wasn’t clean
Stayed 1 night in Mar 2024
Response from allan on Mar 13, 2024
I was really disappointed to hear about your experience with us. Our housekeeping team does work hard to keep everything looking at its best for guests. Our policy is to monitor the rooms and clean any rubbish.If you require extra cleaning, you can always mention this to our team at reception. We would love for you to give us another chance next time.Generator Washington DC

8/10 Good

Siphilisiwe

Stayed 1 night in Mar 2024

10/10 Excellent

Batchuluun

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean
Stayed 3 nights in Mar 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Deborah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was affordable, comfortable, loved the latte in the cafe and enjoyed the vibe.
Stayed 2 nights in Feb 2024

10/10 Excellent

Nutthinun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to walk around DC. Not far from tourist spots. Good location.
Stayed 2 nights in Jan 2024

10/10 Excellent

Selene Ileana

Liked: Amenities
Very clean and great price
Stayed 1 night in Feb 2024

8/10 Good

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Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Bobby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I used to live in DC, in DuPont circle and this property is close enough to be within walking distance to many activities in the area. The view is incredible from the low,odd numbered rooms on the 6th and higher floors.
Stayed 3 nights in Feb 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very trendy spot in a great location near the metro and restaurants. The dedicated parking was a plus since we had traveled by car and parking is a nightmare in DC. The room was quite clean and very comfortable. Would definitely stay there again.
Stayed 1 night in Feb 2024

10/10 Excellent

Thomas

Stayed 1 night in Jan 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

6/10 Okay

Ahmad

Stayed 1 night in Feb 2024

8/10 Good

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities
Good overall
Response from allan on Feb 19, 2024
Thank you for your feedback Marcelo. We’ll make sure to take your comment into consideration so we can do better next time. We hope to see you very soon! Generator Washington DC

10/10 Excellent

Junhao

I stayed in one of the bed bunk rooms. The beds are rather comfy for bunk beds. Just make sure to bring a padlock if you want to secure your storage drawer and bring your own some soap and shampoo
Stayed 3 nights in Feb 2024
Response from allan on Feb 19, 2024
thank you for the 5 star review of Generator DC Junhao. We hope to see you again soon.

10/10 Excellent

Jean-Baptiste

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and welcoming!
Stayed 2 nights in Dec 2023
Response from allan on Feb 19, 2024
Thank you for your review, Jean. It is great to see that you enjoyed your time with us. Generator Washington DC

6/10 Okay

Fafali

Disliked: Cleanliness
Stayed 1 night in Feb 2024
Response from allan on Feb 19, 2024
Thank you for your feedback Fafali. We’ll make sure to take your comment into consideration so we can do better next time. We hope to see you very soon! Generator Washington DC

6/10 Okay

Lhamu

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from allan on Feb 19, 2024
Thank you for your feedback Lhamu. We’ll make sure to take your comment into consideration so we can do better next time. We hope to see you very soon! Generator Washington DC

10/10 Excellent

Olasile

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfortable location
Stayed 5 nights in Jan 2024
Response from allan on Feb 19, 2024
Thank you for your review, Olasile. It is great to see that you enjoyed your time with us. Generator Washington DC

10/10 Excellent

Halyna

Stayed 5 nights in Jan 2024
Response from allan on Feb 19, 2024
Thank you for your review, Halyna. It is great to see that you enjoyed your time with us. Generator Washington DC

10/10 Excellent

Kristen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking prices were outrageous but it wasn’t hard to find better parking around. I really enjoyed my stay, highly recommend.
Stayed 1 night in Feb 2024
Response from Generator Washington DC on Feb 6, 2024
Thank you for your feedback, we are glad you enjoyed your stay with us. We look forward to welcoming you again in the future.