Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews of Days Inn by Wyndham WestEnd Alexandria,VA Washington DC Area

2 out of 5

Reviews

5.2
Rating 10 - Excellent. 129 out of 1004 reviews" "
Rating 8 - Good. 173 out of 1004 reviews" "
Rating 6 - Okay. 193 out of 1004 reviews" "
Rating 4 - Poor. 180 out of 1004 reviews" "
Rating 2 - Terrible. 329 out of 1004 reviews" "

5.4/10

Cleanliness

6.2/10

Staff & service

5.0/10

Amenities

5.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on Mar 22, 2024
Hello Scott,We are delighted to hear that you had a wonderful stay with us! Please don't hesitate to reach out if you require any assistance in the future.

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service
It’s in close proximity to the freeway. Across supermarkets.
Stayed 5 nights in Feb 2024
Response from Manager on Mar 9, 2024
Hello Peter,Thank you for sharing your feedback with us. We appreciate you highlighting our convenient location near the freeway and supermarkets. We hope you had a comfortable stay and enjoyed the ease of access to nearby amenities. Your comments are truly valuable to us in improving our guests' experience.

6/10 Okay

Rodolfo

Stayed 1 night in Mar 2024
Response from Manager on Mar 24, 2024
Hello Rodolfo,We appreciate you choosing our hotel for your stay. If there are any details you would like to share about your experience, please reach out to us so we can address them accordingly. We hope to welcome you back in the future for an improved stay.

8/10 Good

Nichole

Liked: Cleanliness, staff & service
The sheets weren’t as clean as they could have been and there were no extra to change them. Did a late checkin. However, was a pleasant stay for the night.
Stayed 1 night in Feb 2024
Response from Manager on Feb 21, 2024
Hello Nichole, Thank you for sharing your experience with us. We appreciate your feedback and are pleased to hear that overall you had a pleasant stay. Should you encounter any concerns in the future, please don't hesitate to reach out to our team for assistance with any room requests. Your comments will be shared with our staff for further review.

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Feb 2024
Response from Manager on Feb 20, 2024
Hello Carlos,We are pleased to hear that you found our hotel to be very clean during your stay. Our housekeeping team takes great pride in maintaining a high standard of cleanliness for our guests' comfort. If you have any further feedback or require assistance, please don't hesitate to reach out to our management team.

10/10 Excellent

Roberto

Stayed 1 night in Jan 2024
Response from Manager on Jan 20, 2024
Hello Roberto,We are delighted to hear that you had a fantastic stay at our hotel. We truly appreciate your positive rating and are thrilled to know that we met your expectations. If you have any additional feedback or if there is anything else we can do for you, please do not hesitate to reach out to us. We look forward to welcoming you back in the near future.

8/10 Good

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Jan 2024
Response from Manager on Jan 17, 2024
Hello Wendy, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

10/10 Excellent

YASIN

Liked: Cleanliness, amenities
Stayed 2 nights in Dec 2023
Response from Manager on Jan 10, 2024
Hello YASIN,Thank you for choosing our hotel for your stay! We're delighted to hear that you had a wonderful experience with us. If you have any further feedback or suggestions, please feel free to reach out to us directly. We look forward to welcoming you back in the future!

2/10 Terrible

Karen

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Manager on Dec 16, 2023
Hello Karen, We're sorry to hear that your experience at our hotel was not satisfactory. We value our guests' feedback and would appreciate it if you could reach out to us directly with any specific issues you encountered during your stay. We strive to continuously improve and provide the best possible experience for our guests.

10/10 Excellent

Barbette

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
n/a
Stayed 2 nights in Dec 2023
Response from Manager on Dec 14, 2023
Hello Barbette,Your five-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 Excellent

MARJURE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on Dec 13, 2023
Hello MARJURE,Thank you for choosing our hotel for your recent stay. We're thrilled to see that you gave us a perfect 10 rating! We strive to provide exceptional experiences to all our guests, and it's gratifying to know that we succeeded in meeting your expectations. We hope to welcome you back again soon for another fantastic stay.

10/10 Excellent

James

Stayed 7 nights in Nov 2023
Response from Manager on Nov 21, 2023
Hello James,Thank you for taking the time to leave a review of your recent stay at our hotel. We greatly appreciate your feedback and are thrilled to hear that you had an exceptional experience. We strive to provide the best possible service to all of our guests and we are delighted that our efforts met your expectations. We look forward to welcoming you back in the future for another memorable stay.

8/10 Good

Mohammad Jamil

It is a nice place to stay
Stayed 1 night in Nov 2023
Response from Manager on Nov 11, 2023
Hello Mohammad Jamil,Thank you for choosing our hotel for your stay. We are delighted to hear that you enjoyed your time with us. We strive to provide a pleasant experience for all our guests and it is rewarding to know that we achieved this. We hope to have the pleasure of welcoming you back in the future.

8/10 Good

ERNESTO

Liked: Cleanliness
Stayed 1 night in Nov 2023
Response from Manager on Nov 8, 2023
Hello ERNESTO,Thank you for taking the time to share your rating with us. We would like to learn more about your visit to address any issues that led to your low rating and improve our services in the future. Please feel free to contact us if you have any comments or suggestions.

8/10 Good

Angelica

Travelled with family
Liked: Staff & service, room comfort
It was ok
The room had a weird smell, there was a stain on the white top blanket, beds seemed old and made noises when you moved.
Stayed 1 night in Nov 2023
Response from Manager on Nov 7, 2023
Hello Angelica, Thank you for taking the time to share your feedback about your recent stay with us. We apologize for any inconvenience caused during your visit. We appreciate your comments regarding the room conditions and will address these concerns with our team to ensure a more enjoyable experience for future guests.

4/10 Poor

Mohamed aly

Disliked: Cleanliness, staff & service, property conditions & facilities
It's not good place to staying
Stayed 1 night in Oct 2023
Response from Manager on Oct 28, 2023
Hello Mohamed aly,We apologize for any inconvenience you may have experienced during your stay. We appreciate your feedback and will work to improve our services.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2023
Response from Manager on Oct 22, 2023
Dear Guest,Thank you for your rating! We appreciate your feedback and hope to exceed your expectations on your next visit.

10/10 Excellent

Muhammad

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from Manager on Oct 27, 2023
Hello Muhammad,Thank you so much for your amazing 5-star review! We're thrilled to hear that you had a wonderful experience at our hotel. We can't wait to welcome you back soon!

10/10 Excellent

Raju Rajan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on Oct 14, 2023
Hello Raju Rajan,Thank you for your amazing rating! We strive to exceed all expectations and we are thrilled that you had such a memorable experience at our hotel. We look forward to welcoming you back soon!

8/10 Good

Ruth

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Manager on Oct 17, 2023
Hello Ruth,Thank you for the positive review! We appreciate your feedback and hope to have you back at our hotel soon.

4/10 Poor

Federica

Disliked: Property conditions & facilities
A little pricy for a hotel that looks and feels so old. But, the room was clean and large.
Stayed 1 night in Sep 2023
Response from Manager on Oct 14, 2023
Hello Federica ,Thank you for sharing your thoughts on your recent stay with us. We apologize for the disappointment you experienced during your time at our hotel. Your feedback is invaluable to us, and we are actively working on updating our facilities to improve the guest experience. If you decide to stay with us again in the future, we are confident that your next experience will be significantly improved. We would love the opportunity to show you the positive changes we've made based on your valuable feedback.

2/10 Terrible

ESSIEN

Liked: Property conditions & facilities
Disliked: Staff & service
Garbage Serive, Poor Professionalism.
The customer service was shameful. I arrived to check-in and the attendant moments later begins conversing with a man who shows up behind me, in another language. He takes his time to get me checked-in, while conversing with this man and not processing my reservation in any timely manner at all. Only after irritation shows on my face he decides to pause his conversation. I checked out today and over 90 minutes after check out my deposit hasn't been returned. The signage at the desk said it would be returned after 15 minutes. I call and call the desk but nobody picks up still. I'm bitterly disappointed. Totally unprofessional by Days Inn (Oct 6-7)
Stayed 1 night in Oct 2023
Response from Manager on Oct 10, 2023
Hello ESSIEN, We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our service. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

10/10 Excellent

AJAY KUMAR

Stayed 1 night in Sep 2023
Response from Manager on Oct 5, 2023
Hello AJAY KUMAR,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

8/10 Good

Tracy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Manager on Oct 5, 2023
Hello Tracy,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

2/10 Terrible

Stephen

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Manager on Oct 1, 2023
Hello Stephen,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

10/10 Excellent

Marco Tulio

Stayed 1 night in Sep 2023
Response from Manager on Oct 21, 2023
Hello Marco Tulio,Thank you for the perfect rating! We appreciate your feedback and are delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.

2/10 Terrible

Ismail

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Manager on Oct 1, 2023
Hello Ismail,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

10/10 Excellent

Nada

Stayed 9 nights in Sep 2023
Response from Manager on Oct 28, 2023
Hello Nada,Thank you for your perfect rating! We are thrilled to hear that you had a wonderful experience at our hotel. We look forward to welcoming you back again soon!

4/10 Poor

Doug

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty and smelled like marijuana cigarette smoke inside my room. There was hair in the tub.
Stayed 1 night in Sep 2023
Response from Manager on Sep 19, 2023
Hello Doug ,I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the smoke odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay, please bring this matter to our attention in real-time so we may address it promptly for you. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.

2/10 Terrible

Jillian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Manager on Sep 13, 2023
Hello Jillian, We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

2/10 Terrible

john

Travelled with family
Staff were nice, room smelt of body odour the swimming pool not working more like a swamp arrived at 3pm and a security guard walking around did not feel safe so got a full refund and left
Stayed 2 nights in Sep 2023
Response from Manager on Sep 8, 2023
Hello john, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.

6/10 Okay

Joshua

Stayed 3 nights in Sep 2023
Response from Manager on Sep 28, 2023
Hello Joshua, Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

10/10 Excellent

shida

Stayed 2 nights in Aug 2023
Response from Manager on Sep 23, 2023
Hello shida,To see that we were able to provide our guest with such a positive experience is the highest compliment we can receive. Thank you so much for sharing.

6/10 Okay

Verified traveller

Extremely average
Nothing special but could be worse as well.
Stayed 2 nights in Aug 2023
Response from Manager on Sep 1, 2023
Dear Guest,Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again.

10/10 Excellent

Christian

Stayed 2 nights in Aug 2023
Response from Manager on Aug 31, 2023
Hello Christian,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

10/10 Excellent

Emad

Liked: Cleanliness, staff & service, property conditions & facilities
Satisfied
Stayed 3 nights in Aug 2023
Response from Manager on Aug 27, 2023
Hello Emad,On behalf of our entire staff, we thank you for your business and for your comments regarding our hotel. Please do consider us again on your next visit to the area.

4/10 Poor

Shamira Yazmin

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Found a cockroach when I uncovered the bedsheets.
Stayed 2 nights in Aug 2023
Response from Manager on Aug 26, 2023
Hello Shamira Yazmin, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

10/10 Excellent

Christian

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Manager on Sep 9, 2023
Hello Christian,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

2/10 Terrible

Jacqueline

Business traveller
Disliked: Amenities
Rude & inappropriate staff, unsafe environment for guests. Didn’t even stay for booking, staff refused to cancel after various threats to myself
Stayed 2 nights in Aug 2023
Response from Manager on Sep 1, 2023
Hello Jacqueline, We greatly appreciate that you've taken the time to share your rating of our hotel. I am very displeased to hear that anyone was treated in a rude or unprofessional manner at this property. I do thank you for bringing this matter to our attention and I assure you that this is not the standard that we hold our staff to. We will be correcting this issue for improved convenience in future visits. I hope you will accept our sincerest apologies if you were not greeted with a smile with every communication.

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
After reading many reviews I don’t see how many wrote crappy things about this hotel, it was a lot better than expected. Would feel very safe with staying again. The only thing I would put a stop to of a select few staying there I guess long term throws their trash over the bacons. Looks like third world stuff but out of 5 stars I still give it a 4.5 out of 5
Stayed 2 nights in Aug 2023
Response from Manager on Aug 25, 2023
Hi Brian,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.

8/10 Good

stevenson

Stayed 2 nights in Aug 2023
Response from Manager on Sep 7, 2023
Hello stevenson,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

2/10 Terrible

Carolyn

They asked for a 100$ security deposit that would be refunded after my stay. I never got that back so Im still overchared by 100. I'm very upset that this breaks my trust for this location
Stayed 3 nights in Aug 2023
Response from Manager on Aug 31, 2023
Hello Carolyn, I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially since we were not able to address the issues and misunderstandings right away. Please reach out to us so we can gather more information and investigate this matter. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.

10/10 Excellent

Sandra

Liked: Cleanliness, property conditions & facilities
Customer service was very good and helpful
Stayed 3 nights in Aug 2023
Response from Manager on Aug 13, 2023
Hello Sandra,On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our service. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

6/10 Okay

Becky

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No kinf desk person to greet you. Only choice of a blueberry mufgin and a small carafe of ciffee and a cup if juice for a breakfast. Paid !100 deposit for who knows what which id more thsn the ebtire cost if the room. Im an elite Wyndham rewards member and i will say their standards have fallen down.. alot. Sad but i did not feel safe here and i would not recommend this place to anyone. Not even an enemy. Come on wyndham.. get rid of these Dats Inns and Super 8. Nothing but trash.
Stayed 1 night in Aug 2023
Response from Manager on Aug 11, 2023
Hello Becky, Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made with our breakfast service. I would like to apologize for not exceeding your expectations as your satisfaction is important to us. We will be using the feedback you gave us to implement improvements to ensure we offer a better experience and overall impression of our facilities. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Good

Cheryle

Stayed 1 night in Aug 2023
Response from Manager on Aug 31, 2023
Hello Cheryle,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

2/10 Terrible

SAI

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Did not have elevator working. No lift. WiFi did not work. Overalls was not a hospitality experience.
Stayed 2 nights in Aug 2023
Response from Manager on Aug 10, 2023
Hello SAI, Thank you so much for bringing to our attention the issues that you encountered with our WIFI. Your comfort and convenience is our top priority, as always. We will address the maintenance task right away for the benefit of our future guests, which hopefully will include yourself.

2/10 Terrible

joseph

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Manager on Aug 10, 2023
Hello joseph, Thank you for sharing this rating, and we welcome you to visit us again anytime.

8/10 Good

Gayle

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What is the nice to have a pool?
Stayed 2 nights in Jul 2023
Response from Manager on Aug 5, 2023
Hi Gayle,Thank you for sharing this review, and we welcome you to visit us again anytime!

8/10 Good

hero

Liked: Cleanliness, property conditions & facilities
In the middle of night I could hear people running around outside I heard a puppy whinper
Stayed 5 nights in Jul 2023
Response from Manager on Aug 2, 2023
Hello hero,It means so much to have earned your business. We appreciate the feedback regarding our hotel. I hope you will return to enjoy a memorable and exceptional experience.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2023
Response from Manager on Aug 1, 2023
Dear Guest,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.